Front Desk Office Specialist Workflow Quiz
5 Questions
3 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What information should be obtained from the guardian during the inquiry/referral/phone screening process?

  • Client's social security number and medication list (correct)
  • Client's emergency contact information
  • Client's insurance information
  • Client's address and phone number

What should be done if the client is staying overnight for inpatient placement?

  • The client can stay with other patients
  • The guardian or an adult designated by the guardian needs to stay with the client (correct)
  • The client can stay alone
  • The client can leave the facility during the night

When should the guardian bring the client immediately?

  • If the client is stable and able to wait
  • If the client needs to be assessed for safety reasons (correct)
  • If the client is not able to wait
  • If the client needs to run errands

What should be inquired about if the client has intellectual disabilities?

<p>Level of function (D)</p> Signup and view all the answers

Where should the client be scheduled if they are stable and able to wait until the next available assessment time?

<p>GoHealth schedule for the next available assessment (D)</p> Signup and view all the answers

Flashcards are hidden until you start studying

More Like This

Front Desk Receptionist Training
36 questions
Front Desk Chapters 1-40 Review
50 questions
Use Quizgecko on...
Browser
Browser