Food Delivery Marketing Strategies
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Questions and Answers

What is the primary focus of ichef.in in the food delivery market?

  • Bulk order management
  • Quality of product (correct)
  • Essential item sales
  • Timeliness of delivery
  • What is an example of micromarketing in food delivery?

  • Partnering with corporate clients
  • Differentiating pricing based on delivery settings (correct)
  • Offering discounts for bulk orders
  • Providing a variety of cuisines
  • Which of the following factors is NOT mentioned as influencing the choice of targeting strategy?

  • Market position
  • Product-market maturity
  • Customer loyalty programs (correct)
  • Extent of buyer differentiation
  • What does the term 'sub-segmentation' refer to in the context of food delivery services?

    <p>Targeting niche markets with specific needs (D)</p> Signup and view all the answers

    Which food delivery service is known for handling bulk orders?

    <p>iTiffin.in (B)</p> Signup and view all the answers

    According to the content, what is one of the forces that affects targeting strategy?

    <p>Marketing trends (C)</p> Signup and view all the answers

    Which of the following services specifically targets corporate clients?

    <p>SpiceBox.in (A)</p> Signup and view all the answers

    What model is suggested for determining the attractiveness of a market segment?

    <p>Porter's Five-Forces Model (D)</p> Signup and view all the answers

    What does positioning primarily focus on in the context of marketing?

    <p>Developing a perception in a consumer's mind (D)</p> Signup and view all the answers

    What is meant by a Unique Selling Proposition (USP) in positioning?

    <p>A unique feature that appeals specifically to a target segment (C)</p> Signup and view all the answers

    Who articulated the concept of positioning as it is understood today?

    <p>Al Ries and Jack Trout (A)</p> Signup and view all the answers

    In which period was the concept of positioning described by Ries and Trout?

    <p>1970s (B)</p> Signup and view all the answers

    What is a key outcome of effectively implementing a positioning strategy?

    <p>A clear identity in the marketplace (A)</p> Signup and view all the answers

    Why is it important to tailor propositions to the characteristics of targeted segments?

    <p>To create direct relevance to their needs (C)</p> Signup and view all the answers

    What has fundamentally changed in the concept of positioning over the past 40 years?

    <p>The competitive landscape and the nature of consumer behavior have evolved (C)</p> Signup and view all the answers

    What role does marketing communication play in positioning?

    <p>It conveys the intended positioning to the market (C)</p> Signup and view all the answers

    What is one of the main advantages of using geographic segmentation for a market?

    <p>It allows marketers to target specific consumer needs based on their location. (C)</p> Signup and view all the answers

    Which of the following is NOT a relevant factor under geographic segmentation in the text?

    <p>Age (B)</p> Signup and view all the answers

    How does the example of McDonald's in India illustrate the importance of considering cultural factors in market segmentation?

    <p>McDonald's adapts its product offerings to align with local religious beliefs. (A)</p> Signup and view all the answers

    Which of the following factors can influence a consumer's response to a product's packaging and advertising?

    <p>Personality (A)</p> Signup and view all the answers

    Which segmentation approach is considered the most recent and aims to understand consumers' individual characteristics?

    <p>Psychographic Segmentation (D)</p> Signup and view all the answers

    Which of the following examples best illustrates the application of socioeconomic segmentation?

    <p>A company launching a new line of luxury cars targeted at high-income earners. (B)</p> Signup and view all the answers

    Why is it essential for marketers to consider cultural and religious beliefs when segmenting a market?

    <p>It avoids potential negative reactions and promotes responsible marketing practices. (B)</p> Signup and view all the answers

    Which type of segmentation is based on dividing the market into groups based on their physical location?

    <p>Geographic Segmentation (C)</p> Signup and view all the answers

    Which of the following is NOT considered a consumer group based on their response to market offerings?

    <p>Brand Preference Response (D)</p> Signup and view all the answers

    What is one of the key differences between the 'Ford' and 'Chevrolet' consumer profiles as described in the text?

    <p>Ford consumers are more likely to be masculine and independent, while Chevrolet consumers are more likely to be conservative and prestige conscious. (D)</p> Signup and view all the answers

    Which of the following is NOT a benefit that consumers might seek in an automobile product, as mentioned in the text?

    <p>Advanced technology features (C)</p> Signup and view all the answers

    The 'Usage Response' approach to consumer segmentation primarily categorizes consumers based on:

    <p>Their frequency of use or purchase of a product (A)</p> Signup and view all the answers

    What is a significant advantage of segmenting consumers based on the 'Benefit Response' approach?

    <p>It helps companies tailor product development and marketing efforts to specific consumer needs. (B)</p> Signup and view all the answers

    Within the context of 'Usage Response', what are 'non-potential users'?

    <p>Consumers who have never used the product and are unlikely to in the future. (D)</p> Signup and view all the answers

    The text describes 'Swingers' as consumers who:

    <p>Are constantly seeking the latest and most innovative models of goods. (D)</p> Signup and view all the answers

    Which of the following is NOT a characteristic of 'Status Seekers' as described in the text?

    <p>They prefer products that are practical and functional over those that are stylish. (A)</p> Signup and view all the answers

    Which of the following statements regarding market segmentation is correct?

    <p>Segmentation allows a firm to focus its efforts on the most promising opportunities. (A)</p> Signup and view all the answers

    Which pair of products would likely belong to different market segments?

    <p>Hospital bed and tractor (C)</p> Signup and view all the answers

    In which situation might a company consider consolidating multiple market segments into one larger segment?

    <p>When economies of scale can be achieved through standardized production and marketing. (B)</p> Signup and view all the answers

    Why is product or service positioning a crucial aspect of marketing?

    <p>Because it determines how marketers make a product or service appear different from another. (D)</p> Signup and view all the answers

    Which of the following statements is correct, based on the provided content?

    <p>One product or service may be different even when they appear to be identical. (A)</p> Signup and view all the answers

    Which of the following brands positions itself based on the concept of 'completeness'?

    <p>Raymond's (D)</p> Signup and view all the answers

    Which company focused on selling computers directly to businesses as a positioning strategy based on distribution?

    <p>Dell (C)</p> Signup and view all the answers

    What marketing strategy does Honda Motorcycle & Scooter India (HMSI) employ by focusing on the aspirations of everyday Indians?

    <p>Dreams (A)</p> Signup and view all the answers

    Which airline has differentiated itself by offering premium economy seating and a value-based frequent flyer program?

    <p>Vistara Airlines (A)</p> Signup and view all the answers

    Which of the following brands uses 'Waku Waku Doki Doki' to represent the anticipation and thrill associated with their vehicles?

    <p>Toyota (A)</p> Signup and view all the answers

    Which of the following strategies did Compaq utilize to position its brand in the PC market?

    <p>First-mover (D)</p> Signup and view all the answers

    Which brand uses the positioning method based on health by assuring their consumers can leave their health concerns to them?

    <p>Dhara Oil (D)</p> Signup and view all the answers

    Which brand positions itself around the phrase 'There's Only One'?

    <p>Jeep (B)</p> Signup and view all the answers

    Flashcards

    Market Segmentation

    The process of dividing a broad target market into subsets of consumers with common needs or characteristics.

    Targeting Strategy

    The method of selecting specific segments to concentrate marketing efforts on.

    Product Differentiation

    The creation of a product that stands out from competitors due to unique features or branding.

    Consumer Behavior

    The study of how individuals make decisions to spend their resources on consumption-related items.

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    Interrelated Strategies

    The concept that targeting and positioning must align to effectively reach a market segment.

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    Demographic Segmentation

    Dividing the market based on statistical characteristics like age, gender, income, and education.

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    Family Size Segmentation

    Segmenting the market based on the size of the family, which influences their needs and preferences.

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    Business/Profession Segmentation

    Dividing the market by occupation or business type, affecting preferences and attitudes.

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    Geographic Segmentation

    Segmenting the market based on physical locations such as regions, climates, and urban vs rural areas.

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    Psychographic Segmentation

    Dividing the market based on consumer lifestyles, attitudes, values, and personality traits.

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    Behavioral Segmentation

    Market division based on consumer behaviors, such as purchasing habits and brand loyalty.

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    Cultural Segmentation

    Dividing markets based on cultural factors including religion, ethnicity, and traditions.

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    Consumer Segmentation

    Dividing consumers into groups based on characteristics or behaviors.

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    Swingers

    Consumers who seek the latest models or trends in goods.

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    Status Seekers

    Consumers who buy goods to reflect high social status.

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    Plain Joes

    Consumers looking for ordinary goods that fulfill basic needs.

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    Benefit Response

    Segmentation based on the benefits consumers expect from products.

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    Usage Response

    Segmentation based on how much a product is used by consumers.

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    Potential Users

    Consumers who might use a product in the future, but currently do not.

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    Non-Potential Users

    Consumers who generally do not use certain products at all.

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    iTiffin.in

    An online food delivery service in Bangalore that takes bulk orders for a week or month.

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    Micromarketing

    A strategy that involves sub-segmentation to target specific customer needs within a larger segment.

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    Sub-segmentation

    Dividing a market segment into smaller, more defined categories to better meet customer needs.

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    Porter’s Five-Forces Model

    A framework for analyzing the competitive forces in a market to assess segment attractiveness.

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    Market Share

    The portion of a market controlled by a particular company or product.

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    Segment Attractiveness

    Assessment of a market segment's potential based on size, growth, and other factors.

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    Marketing Environment Forces

    External factors that influence a company's ability to operate effectively in a market.

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    Product User

    Refers to the end consumer for whom a product is designed and marketed, exemplified by Crane's stationery.

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    Product Class

    A category of products that serve similar purposes; BMW is known as the 'ultimate driving machine.'

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    Positioning

    Creating a consumer perception about a company's products relative to competitors.

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    Unique Selling Proposition (USP)

    A distinct appeal that the firm presents to its target consumers.

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    Target Market Strategy

    A plan to reach specific segments of consumers effectively.

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    Marketing Mix

    Combination of product, price, place, and promotion strategies.

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    Consumer Needs

    Characteristics and requirements of the target audience.

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    Segmentation

    Dividing the market into distinct groups of buyers.

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    Perception

    How consumers view a brand or product.

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    Marketing Communications

    Messages and media used to convey the intended positioning.

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    Dreams

    Concept where Honda's marketing emphasizes aspirations, using two-wheelers to achieve personal dreams.

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    Completeness

    A positioning strategy epitomized by Raymond's branding of the 'complete man'.

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    First-mover

    Company that is the first to introduce a product; example: Compaq's portable PC.

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    Distribution

    Selling strategy focused on direct-to-business sales, notably by Dell.

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    Exclusivity

    Marketing approach where Toshiba specializes solely in laptop computers.

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    Waku Waku Doki Doki

    A Japanese term for excitement and thrill, utilized in marketing by Toyota.

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    Health Positioning

    Marketing strategy shifting focus to health benefits, like Dhara Oil's recent messaging.

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    Personalisation

    An approach by Ford India to offer custom features for vehicles, enhancing customer satisfaction.

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    Study Notes

    Segmentation, Targeting & Positioning

    • Marketing segmentation involves dividing a heterogeneous market into homogeneous sub-units, based on shared needs and characteristics.
    • Segmentation is about identifying portions of the market with different needs.
    • The process involves three stages—segmenting, targeting, and positioning (STP).
    • This facilitates effective marketing strategies by understanding diverse consumer needs.
    • Market segmentation is a crucial aspect of contemporary marketing strategy.
    • It allows businesses to cater to specific consumer groups and tailor their products and marketing efforts accordingly.

    Meaning & Importance of Segmentation

    • Meaning: Segmentation is the process of dividing a heterogeneous market (aggregated) into homogeneous sub-units (segregated) based on shared needs, characteristics, or behaviors.
    • Importance: Segmentation creates meaningful segments, understands customer needs for meaningful segments, and helps allocate resources efficiently.

    Learning Objectives

    • Understand the meaning and importance of segmentation.
    • Identify bases of segmentation.
    • Define types of segmentation.
    • Understand the meaning of targeting.
    • Identify types of targeting.
    • Define selection criteria for targeting.

    Learning Outcomes

    • Define the meaning of positioning.
    • Describe the meaning of positioning.
    • Elucidate the meaning of word positioning.

    Requirements of Effective Market Segments

    • Measurable: Segments must be quantifiable in terms of size and characteristics.
    • Substantial: Segments should be large enough to be profitable.
    • Distinctive: Segments must be clearly different from one another regarding their needs.
    • Accessible: Segments should be reachable with marketing efforts.

    Bases for Market Segmentation

    • Demographic: Age, gender, family size, income, occupation, education, religion, etc.
    • Geographic: Location, region, climate, population density, etc.
    • Psychographic: Lifestyle, values, personality traits, interests, etc.
    • Behavioural: Usage rate, brand loyalty, benefits sought, occasions, etc.

    Types of Targeting

    • Mass Marketing: Aim to reach all potential customers with a standardized marketing mix.
    • Single-segment Marketing: Focusing on a single market segment.
    • Large Segment Strategy: Focusing on a relatively large segment. Sub-segmentation can be considered for better results.
    • Differentiated Marketing: Targeting two or more segments with tailored marketing mixes.
    • Niche Segment Strategy: Targeting a narrowly defined market segment with distinct needs.

    Positioning

    • Positioning involves creating a distinctive place for a product or brand in the minds of consumers relative to competitors.
    • Positioning is about communicating the value proposition of a product or brand.

    Positioning Process

    • Describing positioning process; identification of bases for positioning; describing, or elaborating on bases of positioning

    Meaning of Targeting

    • Targeting is the process of evaluating segments and selecting the most attractive segments.
    • It's matching marketing resources, needs, and capabilities.
    • It focuses on the best prospects among customers.

    Selection Criteria for Targeting

    • Existing market share.
    • Existing product expertise.
    • Likelihood of production and marketing economies of scale.
    • Nature of competitive environment.

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    Description

    Test your knowledge on various marketing strategies in the food delivery market. This quiz covers concepts like micromarketing, targeting strategies, and the unique selling proposition. Ideal for anyone interested in marketing and food service dynamics.

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