Food Course Order Quiz
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Questions and Answers

When serving infant or young children, what should the staff do to ensure their meal is appealing?

  • Present the children with adult-sized cutlery
  • Provide the children with a coloring book and crayons before seating
  • Offer bread or crackers immediately after the child is being seated (correct)
  • Serve the children with specially made adult dishes
  • What should the staff do when serving disabled guests to ensure a positive dining experience?

  • Serve them in a separate area away from other guests
  • Treat them with special care and attention and adjust yourself according to their pace (correct)
  • Avoid making eye contact with them to avoid making them uncomfortable
  • Speak loudly and quickly to make sure they understand
  • What should the staff do for elderly guests to provide a comfortable dining experience?

  • Talk loudly and quickly to ensure they hear you
  • Serve them with children's menu to make it easier for them to choose
  • Escort the guest to a calm and quiet corner with a comfortable chair (correct)
  • Ignore their requests for assistance
  • What should the staff do when dealing with young guests?

    <p>Deal with young guests with a playful mind and special care</p> Signup and view all the answers

    What should the staff do when serving infant or young children?

    <p>Offer the child guest some coloring books/crayons while waiting for their course</p> Signup and view all the answers

    What should the staff do when dealing with disabled guests?

    <p>Treat them with special care and attention and deal with a soft and clear tone</p> Signup and view all the answers

    What should the staff do when serving infant or young children?

    <p>Politely ask the parents about any special requirements such as high chair or special food</p> Signup and view all the answers

    How should the staff cater to elderly guests to ensure a positive dining experience?

    <p>Escort the guest to the guest table and help him/her be seated</p> Signup and view all the answers

    What is the appropriate action for serving infant or young children?

    <p>Provide clean and presentable baby chair or high chair(if required) and set it properly to avoid any accident.</p> Signup and view all the answers

    Which form of table reservation communication is described as nearly obsolete?

    <p>Mail</p> Signup and view all the answers

    What is the term for a reservation made through a third-party reservation company?

    <p>Same Chain Referral</p> Signup and view all the answers

    How can a booking be made if a customer chooses to use technology for communication?

    <p>Facsimile (fax)</p> Signup and view all the answers

    In which form of communication does the customer communicate directly with the establishment's staff?

    <p>In Person</p> Signup and view all the answers

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