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13 Questions

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Food Course Order Quiz

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Questions and Answers

When serving infant or young children, what should the staff do to ensure their meal is appealing?

Present the children with adult-sized cutlery

Provide the children with a coloring book and crayons before seating

Offer bread or crackers immediately after the child is being seated (correct)

Serve the children with specially made adult dishes

What should the staff do when serving disabled guests to ensure a positive dining experience?

Serve them in a separate area away from other guests

Treat them with special care and attention and adjust yourself according to their pace (correct)

Avoid making eye contact with them to avoid making them uncomfortable

Speak loudly and quickly to make sure they understand

What should the staff do for elderly guests to provide a comfortable dining experience?

Talk loudly and quickly to ensure they hear you

Serve them with children's menu to make it easier for them to choose

Escort the guest to a calm and quiet corner with a comfortable chair (correct)

Ignore their requests for assistance

What should the staff do when dealing with young guests?

Deal with young guests with a playful mind and special care Signup and view all the answers

What should the staff do when serving infant or young children?

Offer the child guest some coloring books/crayons while waiting for their course Signup and view all the answers

What should the staff do when dealing with disabled guests?

Treat them with special care and attention and deal with a soft and clear tone Signup and view all the answers

What should the staff do when serving infant or young children?

Politely ask the parents about any special requirements such as high chair or special food Signup and view all the answers

How should the staff cater to elderly guests to ensure a positive dining experience?

Escort the guest to the guest table and help him/her be seated Signup and view all the answers

What is the appropriate action for serving infant or young children?

Provide clean and presentable baby chair or high chair(if required) and set it properly to avoid any accident. Signup and view all the answers

Which form of table reservation communication is described as nearly obsolete?

Mail Signup and view all the answers

What is the term for a reservation made through a third-party reservation company?

Same Chain Referral Signup and view all the answers

How can a booking be made if a customer chooses to use technology for communication?

Facsimile (fax) Signup and view all the answers

In which form of communication does the customer communicate directly with the establishment's staff?

In Person Signup and view all the answers

Food Course Order Quiz

Choose a study mode

Podcast

Questions and Answers

When serving infant or young children, what should the staff do to ensure their meal is appealing?

What should the staff do when serving disabled guests to ensure a positive dining experience?

What should the staff do for elderly guests to provide a comfortable dining experience?

What should the staff do when dealing with young guests?

What should the staff do when serving infant or young children?

What should the staff do when dealing with disabled guests?

What should the staff do when serving infant or young children?

How should the staff cater to elderly guests to ensure a positive dining experience?

What is the appropriate action for serving infant or young children?

Which form of table reservation communication is described as nearly obsolete?

What is the term for a reservation made through a third-party reservation company?

How can a booking be made if a customer chooses to use technology for communication?

In which form of communication does the customer communicate directly with the establishment's staff?

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