13 Questions
When serving infant or young children, what should the staff do to ensure their meal is appealing?
Offer bread or crackers immediately after the child is being seated
What should the staff do when serving disabled guests to ensure a positive dining experience?
Treat them with special care and attention and adjust yourself according to their pace
What should the staff do for elderly guests to provide a comfortable dining experience?
Escort the guest to a calm and quiet corner with a comfortable chair
What should the staff do when dealing with young guests?
Deal with young guests with a playful mind and special care
What should the staff do when serving infant or young children?
Offer the child guest some coloring books/crayons while waiting for their course
What should the staff do when dealing with disabled guests?
Treat them with special care and attention and deal with a soft and clear tone
What should the staff do when serving infant or young children?
Politely ask the parents about any special requirements such as high chair or special food
How should the staff cater to elderly guests to ensure a positive dining experience?
Escort the guest to the guest table and help him/her be seated
What is the appropriate action for serving infant or young children?
Provide clean and presentable baby chair or high chair(if required) and set it properly to avoid any accident.
Which form of table reservation communication is described as nearly obsolete?
What is the term for a reservation made through a third-party reservation company?
Same Chain Referral
How can a booking be made if a customer chooses to use technology for communication?
Facsimile (fax)
In which form of communication does the customer communicate directly with the establishment's staff?
In Person
Test your knowledge of the order of courses in a typical meal with this quiz. From appetizers to desserts, identify the correct sequence of serving different dishes.
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