Food and Beverage Services - First Semester (1st Periodical)
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Questions and Answers

Which of the following is NOT a suggested selling technique for restaurants?

  • Suggestive selling
  • Downselling (correct)
  • Cross-selling
  • Upselling

    • What are the three elements of a suggestive selling strategy?

  • Upselling, cross-selling, and downselling
  • Advertising, promotions, and discounts
  • Menu design, customer preferences, and timing
  • Product knowledge, customer service, and suggestive language (correct)

    • What does acid need for a successful food and wine pairing?

  • Fatty foods
  • High tannins
  • Spicy foods
  • Sweet flavors (correct)

    • What does tannins need for a successful food and wine pairing?

    <p>High acidity</p> Signup and view all the answers

    Which of the following is NOT a suggested selling technique for restaurants?

    <p>Discounting</p> Signup and view all the answers

    What is the opening line for suggesting wine to a customer eating steak?

    <p>&quot;Have you tried our wine pairing for steak?&quot;</p> Signup and view all the answers

    What is the opening line for suggesting a different scenario when a customer is eating cake?

    <p>&quot;Have you tried our dessert wine with cake?&quot;</p> Signup and view all the answers

    Which of the following is NOT a suggestive selling technique for restaurants?

    <p>Suggesting a side dish to complement the main course</p> Signup and view all the answers

    What do tannins need for a successful food and wine pairing?

    <p>Acid</p> Signup and view all the answers

    Which of the following is NOT a suggested selling technique for restaurants?

    <p>Providing recommendations for popular menu items</p> Signup and view all the answers

    What is the opening line for suggesting a different scenario when a customer is eating cake?

    <p>Have you considered ordering a coffee to go with your cake?</p> Signup and view all the answers

    What are the three elements of a suggestive selling strategy?

    <p>Providing recommendations, offering samples, and cross-selling</p> Signup and view all the answers

    Which of the following is NOT a reference or supplementary material mentioned in the text?

    <p>Magazines</p> Signup and view all the answers

    What is the title of the book mentioned in the text?

    <p>Food and Beverage Service Procedure: A Comprehensive Approach</p> Signup and view all the answers

    Why are assisting customers and providing special needs important?

    <p>To enhance customer satisfaction</p> Signup and view all the answers

    Which of the following is NOT a reference or supplementary material mentioned in the text?

    <p>Page 11 of 11</p> Signup and view all the answers

    What is the title of the book mentioned in the text?

    <p>Food and Beverage Service Procedure: A Comprehensive Approach by Daryl Ace V. Cornell</p> Signup and view all the answers

    Which of the following is a duty of banquet service staff?

    <p>Setting tables with dishes</p> Signup and view all the answers

    What should banquet service staff do when guests arrive?

    <p>Greet guests</p> Signup and view all the answers

    What should banquet service staff do after the event has ended?

    <p>Clean premises</p> Signup and view all the answers

    Which of the following is a duty of banquet service staff?

    <p>Clearing tables once the event has ended</p> Signup and view all the answers

    What should banquet service staff do when guests arrive?

    <p>Greet guests as they arrive</p> Signup and view all the answers

    What should banquet service staff do after the event has ended?

    <p>Clear tables</p> Signup and view all the answers

    Which of the following is a duty of banquet service staff?

    <p>Clearing tables once the event has ended</p> Signup and view all the answers

    What should banquet service staff do when guests arrive?

    <p>Ask guests if they need any assistance</p> Signup and view all the answers

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