Food and Beverage Services

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Which of the following is NOT a suggested selling technique for restaurants?

Suggestive selling

Downselling (correct)

Cross-selling

Upselling

What are the three elements of a suggestive selling strategy?

Upselling, cross-selling, and downselling

Advertising, promotions, and discounts

Menu design, customer preferences, and timing

Product knowledge, customer service, and suggestive language (correct)

What does acid need for a successful food and wine pairing?

Fatty foods

High tannins

Spicy foods

Sweet flavors (correct)

What does tannins need for a successful food and wine pairing?

High acidity Signup and view all the answers

Which of the following is NOT a suggested selling technique for restaurants?

Discounting Signup and view all the answers

What is the opening line for suggesting wine to a customer eating steak?

"Have you tried our wine pairing for steak?" Signup and view all the answers

What is the opening line for suggesting a different scenario when a customer is eating cake?

"Have you tried our dessert wine with cake?" Signup and view all the answers

Which of the following is NOT a suggestive selling technique for restaurants?

Suggesting a side dish to complement the main course Signup and view all the answers

What do tannins need for a successful food and wine pairing?

Acid Signup and view all the answers

Which of the following is NOT a suggested selling technique for restaurants?

Providing recommendations for popular menu items Signup and view all the answers

What is the opening line for suggesting a different scenario when a customer is eating cake?

Have you considered ordering a coffee to go with your cake? Signup and view all the answers

What are the three elements of a suggestive selling strategy?

Providing recommendations, offering samples, and cross-selling Signup and view all the answers

Which of the following is NOT a reference or supplementary material mentioned in the text?

Magazines Signup and view all the answers

What is the title of the book mentioned in the text?

Food and Beverage Service Procedure: A Comprehensive Approach Signup and view all the answers

Why are assisting customers and providing special needs important?

To enhance customer satisfaction Signup and view all the answers

Which of the following is NOT a reference or supplementary material mentioned in the text?

Page 11 of 11 Signup and view all the answers

What is the title of the book mentioned in the text?

Food and Beverage Service Procedure: A Comprehensive Approach by Daryl Ace V. Cornell Signup and view all the answers

Which of the following is a duty of banquet service staff?

Setting tables with dishes Signup and view all the answers

What should banquet service staff do when guests arrive?

Greet guests Signup and view all the answers

What should banquet service staff do after the event has ended?

Clean premises Signup and view all the answers

Which of the following is a duty of banquet service staff?

Clearing tables once the event has ended Signup and view all the answers

What should banquet service staff do when guests arrive?

Greet guests as they arrive Signup and view all the answers

What should banquet service staff do after the event has ended?

Clear tables Signup and view all the answers

Which of the following is a duty of banquet service staff?

Clearing tables once the event has ended Signup and view all the answers

What should banquet service staff do when guests arrive?

Ask guests if they need any assistance Signup and view all the answers

Food and Beverage Services - First Semester (1st Periodical)

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Questions and Answers

Which of the following is NOT a suggested selling technique for restaurants?

What are the three elements of a suggestive selling strategy?

What does acid need for a successful food and wine pairing?

What does tannins need for a successful food and wine pairing?

Which of the following is NOT a suggested selling technique for restaurants?

What is the opening line for suggesting wine to a customer eating steak?

What is the opening line for suggesting a different scenario when a customer is eating cake?

Which of the following is NOT a suggestive selling technique for restaurants?

What do tannins need for a successful food and wine pairing?

Which of the following is NOT a suggested selling technique for restaurants?

What is the opening line for suggesting a different scenario when a customer is eating cake?

What are the three elements of a suggestive selling strategy?

Which of the following is NOT a reference or supplementary material mentioned in the text?

What is the title of the book mentioned in the text?

Why are assisting customers and providing special needs important?

Which of the following is NOT a reference or supplementary material mentioned in the text?

What is the title of the book mentioned in the text?

Which of the following is a duty of banquet service staff?

What should banquet service staff do when guests arrive?

What should banquet service staff do after the event has ended?

Which of the following is a duty of banquet service staff?

What should banquet service staff do when guests arrive?

What should banquet service staff do after the event has ended?

Which of the following is a duty of banquet service staff?

What should banquet service staff do when guests arrive?

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