Fixed Mindset Beliefs
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Questions and Answers

What was the author's goal according to Greg?

  • To buy a BMW
  • To get a brand-new office
  • To be number one in the company
  • To earn $108,000 (correct)

What did Greg identify as essential to the author's success?

  • Giving up their job
  • Giving up their ego (correct)
  • Giving up on their dreams
  • Giving up their free time

What is an example of good ego, according to Greg?

  • Blaming others for failures
  • Choosing complacency
  • Defending one's position
  • Claiming greatness (correct)

What is an example of bad ego, according to Greg?

<p>Blaming others for failures (A)</p> Signup and view all the answers

How much did the author earn by the end of 1994?

<p>$108,000 (D)</p> Signup and view all the answers

What is the outcome of mastering the growth equation?

<p>Endless rewards (D)</p> Signup and view all the answers

What is the author's mother's saying?

<p>I can do anything I put my mind to (D)</p> Signup and view all the answers

What is the author's default behavior?

<p>Relying on their bad ego (C)</p> Signup and view all the answers

What did the author buy after achieving their goal?

<p>A brand-new, white BMW (A)</p> Signup and view all the answers

What is the author's advice for personal growth?

<p>Pay attention to your ego (B)</p> Signup and view all the answers

What are the three components of the Growth Equation?

<p>Responsibility, curiosity, and mastery (B)</p> Signup and view all the answers

What is the benefit of taking responsibility in sales?

<p>It draws people in (D)</p> Signup and view all the answers

What is the result of increased curiosity in sales?

<p>More authentic relationships (A)</p> Signup and view all the answers

What is the mindset of high achievers, according to Carol Dweck?

<p>They have a growth mindset (B)</p> Signup and view all the answers

What is the quote from Albert Einstein about problem-solving?

<p>We cannot solve our problems with the same thinking we used when we created them. (B)</p> Signup and view all the answers

What is the author's former belief about sales skills?

<p>They are something you are born with or not (D)</p> Signup and view all the answers

What kind of phrases do reactive salespeople often use?

<p>I can’t help it. (A)</p> Signup and view all the answers

What was Linda's initial position in the sales team?

<p>Number 125 (A)</p> Signup and view all the answers

What is the author's advice to salespeople?

<p>Take both the glory and the responsibility. (A)</p> Signup and view all the answers

What does Eric Greitens say about excuses?

<p>Excuses are your enemy. (B)</p> Signup and view all the answers

What happens when organizations play the blame game?

<p>It leads to the death of the organization. (D)</p> Signup and view all the answers

What did the leadership team blame for their lack of sales?

<p>The salespeople. (C)</p> Signup and view all the answers

What did the sales team blame for their lack of sales?

<p>The leadership team. (D)</p> Signup and view all the answers

What is the result of blaming others in an organization?

<p>It alienates people. (B)</p> Signup and view all the answers

Why do reactive salespeople blame external factors?

<p>Because they are fearful about their job security. (D)</p> Signup and view all the answers

What is the characteristic of top salespeople?

<p>They hold themselves accountable for their lack of success. (B)</p> Signup and view all the answers

What is the core belief of people with a fixed mindset?

<p>That their qualities and abilities are static and cannot be changed (A)</p> Signup and view all the answers

What do people with a growth mindset believe about their basic qualities?

<p>That they can be cultivated through toil and persistence (D)</p> Signup and view all the answers

What is a characteristic of people with a growth mindset?

<p>They are energized by learning and overcoming failure (D)</p> Signup and view all the answers

Why did the author part ways with their friend Cindy?

<p>Because Cindy never did anything about her situation (C)</p> Signup and view all the answers

What did Linda blame for her lack of sales?

<p>The prospects and the leads (D)</p> Signup and view all the answers

What do chronic blamers often do?

<p>Blame external circumstances for their lack of success (B)</p> Signup and view all the answers

What was Benjamin Franklin's approach to learning?

<p>He loved reading and discussing intellectual topics (C)</p> Signup and view all the answers

What did the author realize about Cindy?

<p>That Cindy was stuck in a fixed mindset (D)</p> Signup and view all the answers

What is the outcome of having a fixed mindset?

<p>Feeling a deep urgency to prove oneself (D)</p> Signup and view all the answers

What happens when people blame external circumstances for their lack of success?

<p>They erode their own power (C)</p> Signup and view all the answers

What is the primary reason blaming others and external circumstances can hinder long-term growth?

<p>It prevents the company from learning from its mistakes (C)</p> Signup and view all the answers

What is the author's advice to change one's self-talk and questions?

<p>Replace 'they' with 'I' in sentences (C)</p> Signup and view all the answers

What is the main issue with Buzzcut Bruce's questioning style?

<p>He turns discovery into interrogations (B)</p> Signup and view all the answers

What is the key to a successful discovery process, according to the author?

<p>Listening to the answers (B)</p> Signup and view all the answers

What does the author suggest salespeople do when objections arise?

<p>Ask questions to put the customer at ease (C)</p> Signup and view all the answers

Why do salespeople sometimes ask questions that annoy customers?

<p>They lack genuine curiosity (D)</p> Signup and view all the answers

What does the quote 'Be more interested than interesting' suggest?

<p>Be more interested in the customer (B)</p> Signup and view all the answers

What is the primary outcome of taking responsibility for failures and successes?

<p>It takes control back for failures and successes (A)</p> Signup and view all the answers

What is the author's approach to helping new salespeople?

<p>Focusing on the discovery questions (C)</p> Signup and view all the answers

Why does the author ask accusatory questions, according to the author?

<p>To abdicate responsibility (A)</p> Signup and view all the answers

What do truly curious salespeople ask during meetings?

<p>Questions that help them better understand their customers (B)</p> Signup and view all the answers

What do curious people often do before meeting a prospect?

<p>Do their homework to learn about the prospect (A)</p> Signup and view all the answers

According to George Loewenstein, what drives curiosity?

<p>The information gap between what we know and want to know (D)</p> Signup and view all the answers

What was the author's initial response to her husband's criticism?

<p>Defensiveness and anger (C)</p> Signup and view all the answers

What did the author start doing after her conversation with her husband?

<p>Reading fiction and nonfiction books (B)</p> Signup and view all the answers

What is essential for salespeople in today's world?

<p>Being tuned in to current events and global issues (C)</p> Signup and view all the answers

What is the outcome of being curious about the world?

<p>Being more interesting and engaged (B)</p> Signup and view all the answers

What did the author's husband mean by 'You're a Ferrari on crap gas'?

<p>You're smart but lack knowledge about the world (C)</p> Signup and view all the answers

What did the author initially use to justify her lack of breadth of knowledge?

<p>The 'Hotel Theory of Learning' (C)</p> Signup and view all the answers

What was the result of the author's efforts to expand her knowledge and awareness?

<p>She built rapport with a greater number of people and improved her business (A)</p> Signup and view all the answers

What did Greg identify as a necessary trait for the author to succeed?

<p>Letting go of ego (A)</p> Signup and view all the answers

What is the difference between good ego and bad ego according to Greg?

<p>Good ego claims greatness, bad ego blames others (D)</p> Signup and view all the answers

What was the author's goal, according to Greg?

<p>To earn $55,000 (A)</p> Signup and view all the answers

What is one of the author's default behaviors?

<p>Bad ego (A)</p> Signup and view all the answers

What is the outcome of mastering the growth equation, according to the author?

<p>Endless rewards (A)</p> Signup and view all the answers

What does the author's mother always say?

<p>I can do anything I put my mind to (A)</p> Signup and view all the answers

What happens when someone doesn't accept valuable feedback?

<p>They cannot grow (A)</p> Signup and view all the answers

What is key to achieving higher levels of performance?

<p>Working with mentors (B)</p> Signup and view all the answers

What is essential for mastery?

<p>Seeking feedback (C)</p> Signup and view all the answers

What do top 25% of salespeople do?

<p>Buy sales aids like books and online programs (B)</p> Signup and view all the answers

Why did Barry's sales go down?

<p>Because he didn't improve (A)</p> Signup and view all the answers

What is the benefit of receiving feedback?

<p>It helps you understand what you're doing well and poorly (B)</p> Signup and view all the answers

What happens when you don't receive feedback?

<p>You repeat the same mistakes (A)</p> Signup and view all the answers

Why is it important to let the person giving feedback know your goals?

<p>So they can give you feedback tailored to your goals (B)</p> Signup and view all the answers

What is the outcome of giving up your ego?

<p>You increase your chances of growth (A)</p> Signup and view all the answers

Why is it essential to seek constructive feedback?

<p>Because it helps you understand your strengths and weaknesses (C)</p> Signup and view all the answers

What is the ideal praise-to-criticism ratio that helps individuals outperform others?

<p>6:1 (B)</p> Signup and view all the answers

Why is it essential to focus on a maximum of three things at a time?

<p>To avoid information overload (B)</p> Signup and view all the answers

What is the concept of a 'swing thought' in golf?

<p>Remembering a single key piece of guidance (A)</p> Signup and view all the answers

What must feedback be in order to be effective?

<p>Specific (C)</p> Signup and view all the answers

What does 'success' mean to different people?

<p>Different things to different people (C)</p> Signup and view all the answers

What did the author need to give up to achieve their goal?

<p>Drinking at the Jackalope Bar (A)</p> Signup and view all the answers

What are the two ways to make more money in sales?

<p>More training or more customers (C)</p> Signup and view all the answers

What did Greg identify as essential to the author's success?

<p>Giving up bad habits (A)</p> Signup and view all the answers

What is the key to getting specific feedback?

<p>Being clear about what you're trying to achieve (A)</p> Signup and view all the answers

What is the outcome of accepting responsibility and learning from failures?

<p>Success and growth (D)</p> Signup and view all the answers

What do today's customers have that they didn't have a couple of decades ago?

<p>Countless ways to receive information about the product (A)</p> Signup and view all the answers

What does a salesperson need to be today, according to the text?

<p>At least as educated as their customer (B)</p> Signup and view all the answers

What does Eric White suggest his salespeople do daily?

<p>Read news like The Wall Street Journal or The New York Times (C)</p> Signup and view all the answers

What is the benefit of being curious, according to the text?

<p>You will be able to choose what to study (C)</p> Signup and view all the answers

What is necessary for credibility in sales, according to the text?

<p>All of the above (D)</p> Signup and view all the answers

What is mastery, according to the text?

<p>Being able to perform without thinking about the details (A)</p> Signup and view all the answers

What happened to Maria João Pires during a concert?

<p>She realized she was playing the wrong piece (B)</p> Signup and view all the answers

What allows a salesperson to do everything that is critical for their role?

<p>Mastery (B)</p> Signup and view all the answers

What is the result of understanding economic trends, according to the text?

<p>More confidence in making major purchases (A)</p> Signup and view all the answers

What does the author suggest is a good starting point for learning?

<p>Learning what interests you (A)</p> Signup and view all the answers

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