Incident Management SOP

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Questions and Answers

What action should dispatch take if no acknowledgment is received within 90 seconds?

Request acknowledgment by radio on all channels. (correct)

Notify the appropriate Battalion Chief.

Wait an additional 60 seconds before acting.

Send a cover assignment immediately.

What is the time frame for dispatch to send a cover assignment if no reply is received?

Within the first 30 seconds.

3 minutes after the original dispatch.

1 minute after the original dispatch.

2 minutes after the original dispatch. (correct)

What should a unit do if they witness an incident requiring an emergency response?

Immediately dispatch additional resources themselves.

Wait for dispatch to call them for acknowledgment.

Ignore the incident if it's not life-threatening.

Contact dispatch on an access channel with incident details. (correct)

What is expected from the requesting unit while they wait for the response acknowledgment?

They should wait until they hear a verbal acknowledgment. Signup and view all the answers

What code is typically used for all fire and EMS responses unless specified otherwise?

Code-3 Signup and view all the answers

When may a unit request to be added to an incident?

By contacting the dispatcher on the access channel. Signup and view all the answers

If dispatch cannot contact the original unit, what happens next?

The original unit is marked unavailable. Signup and view all the answers

What information should the officer or member provide when initiating an incident report?

Nature of the incident, exact location, and resource request. Signup and view all the answers

What is required for personnel operating in a hazard zone regarding team composition?

At least two firefighters must be assigned to a crew. Signup and view all the answers

How must crews or teams communicate when operating in a hot zone?

By maintaining contact through voice, vision, or touch. Signup and view all the answers

What is the role of a DGS in relation to the incident commander (IC)?

To manage the D/G objectives aligned with the IC's plan. Signup and view all the answers

What is the preferred rank of a DGS when assigning officers to a hot zone?

It is preferred to be a Chief Officer when practical. Signup and view all the answers

What must happen when the D/G is transferred from a Company Officer to a Chief Officer?

This elevates D/G management to a tactical level of supervision. Signup and view all the answers

What factor contributes to firefighter safety in D/G management?

Ensuring that positions match conditions in the D/G. Signup and view all the answers

What guidelines must be adhered to regarding personnel in the hot zone?

All personnel must enter and exit the hot zone together. Signup and view all the answers

What is the primary responsibility of the Incident Commander (IC) regarding resource accountability?

To account for all resources until they are delegated to other supervisors. Signup and view all the answers

Which document serves as the overall accountability board for the Incident Commander?

Tactical Work Sheet Signup and view all the answers

When is a PAR report required to be given by Company officers?

To their assigned DGS or the IC at request. Signup and view all the answers

When must PARs be conducted to ensure proper accountability?

Face-to-face within the D/G or company. Signup and view all the answers

What is the purpose of the Conditions/Actions/Needs (CAN) reports?

To give real-time updates when requested by the IC. Signup and view all the answers

What is the significance of the organizational structure maintained by Company and Chief Officers in an incident?

It enhances supervision, management, and firefighter safety in hazard zones. Signup and view all the answers

How are the air management and work-rest cycles for units assigned to the D/G primarily managed?

By the supervisors designated by the IC. Signup and view all the answers

What does effective incident organization enhance during escalating incident operations?

The strategic level capability of the incident management. Signup and view all the answers

What is the ideal composition of a Personnel Accountability Report (PAR)?

It should account for all personnel assigned as a consolidated report. Signup and view all the answers

What color is the PAT for a Chief?

White Signup and view all the answers

Where should Engineer and Acting Engineer PATs be placed?

On the unit’s status board Signup and view all the answers

Which color identifies Fire Fighters on SCBA Identifiers?

Black Signup and view all the answers

What must be ensured before personnel are relieved of assignment?

Helmet IDs must be updated Signup and view all the answers

What indicates the rank of personnel at an emergency scene?

Color of helmet and tetrahedrons Signup and view all the answers

What is prohibited according to the policy?

Using unapproved decals Signup and view all the answers

When does the implementation of the passport system occur?

At any incident with personnel entering a hazard zone Signup and view all the answers

What should a Hose line ID provide to the crew?

Identification of individual hose lines entered into the building Signup and view all the answers

What is one possible outcome of the fast attacking Command position during an incident?

The situation is quickly stabilized. Signup and view all the answers

What must occur when a fast attacking IIC decides to pass Command to another officer?

The accountability system should be updated. Signup and view all the answers

In what scenario is a stationary Command position typically required?

Large, complex incidents or potential for rapid expansion. Signup and view all the answers

How should the first arriving Company Officer position themselves during a complex incident?

Remain in a vehicle to oversee the incident. Signup and view all the answers

What action can a fast attacking IIC take if they need to assume an exterior position?

Have crew members exit the hot zone. Signup and view all the answers

What is a key responsibility of the IIC when managing an incident from a stationary position?

Initiate and utilize a tactical worksheet. Signup and view all the answers

What is one way the crew can support the IIC if the IIC assumes an exterior role?

Assist in support roles as needed. Signup and view all the answers

What ensures effective command transition during an incident?

All parties involved must acknowledge any command transition. Signup and view all the answers

What must company officers do if they decide to respond Code-3 to a dispatched Code-1 call?

Advise the dispatcher on the assigned tactical channel Signup and view all the answers

Which of the following is NOT a requirement before the apparatus moves?

Radios should be set to all channels Signup and view all the answers

What defines a Code-1 response?

A response utilizing normal roadway driving Signup and view all the answers

In what situation should critical information be immediately transmitted via radio?

As soon as gained from subsequent callers Signup and view all the answers

When responding Code-3, which of the following is required by law?

Sounding sirens and using warning lights Signup and view all the answers

What is the purpose of staging procedures in emergency responses?

To prepare for immediate deployment when needed Signup and view all the answers

What should subsequent arriving units do to stay informed of the situation?

Monitor radio traffic on the assigned tactical channel Signup and view all the answers

Which action is NOT part of the prompt, safe response standard?

Using only personal vehicles for quick access Signup and view all the answers

Which factor is most crucial in determining the most dangerous direction for a fire spread?

Combustibility of exposures Signup and view all the answers

What stage involves the transition from the onset of a fire to an uncontrollable state?

Flashover Signup and view all the answers

Which element is important for assessing the extent of a fire’s impact on a structure?

Size of the fire Signup and view all the answers

What should be evaluated to determine the time estimate of fire effect on exposures?

Severity and urgency of exposures Signup and view all the answers

Which aspect does NOT play a role in evaluating the barriers or obstructions during fire operations?

Time of involvement Signup and view all the answers

What role does the first unit arriving at a multi-unit incident play?

They assume command by transmitting a standard Initial Radio Report (IRR). Signup and view all the answers

What is the consequence of having no effective incident commander (IC) at an emergency scene?

It results in unorganized incident beginnings and potentially unsafe operations. Signup and view all the answers

How is the Initial Incident Commander (IIC) expected to operate until the command is transferred?

They remain in command until the incident is stabilized or command is transferred. Signup and view all the answers

What must be established whenever hazard zones are present during an incident?

An effective incident commander must be in place. Signup and view all the answers

What is the significance of the radio designation 'COMMAND' at an incident?

It represents the major crossroad or specific occupancy name throughout the incident. Signup and view all the answers

What critical function must an Incident Commander (IC) perform after assuming command?

Transmit an Initial Radio Report (IRR) to establish resource allocation. Signup and view all the answers

What does the Incident Commander do if command is already established when later units arrive?

They are assigned based on the existing Incident Action Plan (IAP). Signup and view all the answers

How does the positioning of the Incident Commander (IC) affect incident management?

Proper IC positioning greatly enhances their control over the incident scene. Signup and view all the answers

What is the primary purpose of the passport system in relation to hazard zones?

To manage the accountability of personnel entering hazard zones Signup and view all the answers

When must passports be abandoned?

When entering the hot zone Signup and view all the answers

What should a crew do upon exiting a hot zone at a different location than their original point of entry?

Notify their DGS immediately Signup and view all the answers

What is the responsibility of the DGS regarding the management of passports?

To return the Unit’s passport upon leaving rehab Signup and view all the answers

Why must crews perform a face-to-face PAR and CAN with the DGS when exiting the hot zone?

To ensure personnel accountability and needs assessment Signup and view all the answers

What must be done with passports when a D/G management is upgraded to a DGS?

Passports are integrated into the responsibility of the new DGS Signup and view all the answers

When handing over passports to the accountability apparatus, where will they remain?

On the status board of the initial accountability apparatus Signup and view all the answers

In what situation must units deliver their passports to the designated accountability location?

As staged units are assigned for an incident Signup and view all the answers

What is the primary purpose of a Tactical Worksheet in incident management?

To record resource details and maintain accountability Signup and view all the answers

What key responsibility does the Incident Commander (IC) have regarding resource management?

To account for all resources until delegated to supervisors Signup and view all the answers

When should a Personnel Accountability Report (PAR) be conducted?

Before personnel enter any hazard zone Signup and view all the answers

How does effective organizing of incident operations enhance firefighter safety?

By placing strong supervision closer to hazard zones Signup and view all the answers

What should the IC ensure regarding crews operating in hazard zones?

They have adequate air supply and are accounted for Signup and view all the answers

What method should be used to report PARs among crew members?

Conduct face-to-face reports within the crew Signup and view all the answers

How does the IC contribute to strategic level accountability during an incident?

By assigning responsibilities to Company and Chief Officers Signup and view all the answers

What aspect of managing Work-Rest Cycles is critical for units assigned to the D/G?

Maintaining balanced operational efficiency and safety Signup and view all the answers

What is the minimum number of personnel required in a crew operating in a hazard zone?

Two firefighters Signup and view all the answers

Which of the following forms of communication is NOT required for personnel in the hot zone to stay in contact with their Company Officer?

Radio news updates Signup and view all the answers

What happens when the command delegation (D/G) is transferred from a Company Officer to a Chief Officer?

It elevates to a true tactical level supervisor Signup and view all the answers

What is the preferred rank for a Designated Group Supervisor (DGS) assigned to a hot zone?

Chief Officer Signup and view all the answers

Which rule must be strictly adhered to regarding personnel entering or leaving a hot zone?

All personnel must leave or enter together Signup and view all the answers

What must be maintained by someone outside the hot zone when a DGS is operating within it?

Accountability hardware Signup and view all the answers

What is a primary responsibility of a Designated Group Supervisor (DGS) in a hot zone?

Complete Tactical Priorities matching conditions Signup and view all the answers

What is one key factor that enhances firefighter safety in the Designated Group (D/G)?

Defined accountability processes Signup and view all the answers

What is the primary responsibility of On Deck crews once they are assigned?

To maintain a ready state and monitor the tactical channel Signup and view all the answers

Which of these actions is NOT part of the initial size-up that On Deck crews should conduct?

Determining the anticipated fire spread direction Signup and view all the answers

What is the suggested method for assigning a crew to an On Deck position?

By contacting a staged company directly and directing them Signup and view all the answers

What must On Deck crews ensure regarding their gear when assigned?

They must have full PPE and spare air cylinders Signup and view all the answers

What tactical advantage does the deployment of On Deck crews provide?

Enhances resource management during unpredictable incidents Signup and view all the answers

When an On Deck crew replaces another crew, what is the recommended method for information transfer?

The Company Officer should conduct a face-to-face transfer Signup and view all the answers

During the stage of deploying On Deck crews, what should be monitored at all times?

The tactical channel for ongoing updates Signup and view all the answers

Which of the following is a primary task for the Incident Commander after dispatching crews?

Taking a proactive approach to assigning additional resources Signup and view all the answers

What is the role of the first unit that arrives at a multi-unit dispatched incident?

To assume command by transmitting an Initial Radio Report (IRR). Signup and view all the answers

What must a responding BC do to confirm command at the incident scene?

Use the Order Model to repeat the Initial Radio Report. Signup and view all the answers

What does the Incident Commander (IC) develop upon assuming command of an incident?

An incident action plan (IAP). Signup and view all the answers

What is indicated by the radio designation used for command at the incident site?

The established Incident Commander and location. Signup and view all the answers

Why is the absence of an effective Incident Commander considered detrimental?

It can cause confusion and unsafe operations. Signup and view all the answers

What happens to the Initial Incident Commander (IIC) when the incident is stabilized?

Command can be terminated or reassigned. Signup and view all the answers

How does the positioning of the Incident Commander (IC) impact incident management?

It can enhance the visibility and control of the incident. Signup and view all the answers

What common error is linked to ineffective initial command during incidents?

Delays in incident assessment and strategy development. Signup and view all the answers

What should the fast attacking Incident Commander (IIC) do if the situation is not stabilized and there is a delay in the arrival of a Chief Officer?

Pass command to another on-scene Company Officer or assume an exterior position. Signup and view all the answers

What defines the Stationary Command Position for a Company Officer?

A command position that is outside of the hot zone or inside a Command Post. Signup and view all the answers

In which scenario is strong stationary command demanded from the outset of an incident?

When the incident is large, complex, or has potential for rapid expansion. Signup and view all the answers

What is a primary role of the IIC when managing an incident from a stationary command position?

Monitoring the situation and utilizing tactical worksheets. Signup and view all the answers

What must a fast attacking IIC do if they need to exit the hot zone?

Transition command to another capable officer or assume an exterior position. Signup and view all the answers

What is one option available to a fast attacking IIC in terms of crew management when assuming an exterior position?

Reassign crew members to support roles or promote one to Supervisor. Signup and view all the answers

What should be done to ensure an effective transfer of command from the fast attacking IIC to another officer?

The new officer must be informed of all tactical decisions made so far. Signup and view all the answers

When is it appropriate for the first arriving Company Officer (IIC) to utilize a tactical worksheet?

In larger, complex incidents to assist with management. Signup and view all the answers

Which factor is least important when evaluating the effectiveness of the current action taken during an incident?

Number and location of hydrants Signup and view all the answers

Which of the following special circumstances can significantly impact incident response and strategy?

Time of day Signup and view all the answers

What is the primary consideration when assessing the capability of responders at the scene?

Condition of responders and equipment Signup and view all the answers

Which of these elements is NOT part of the tactical priority questions during an incident?

Is the weather forecast for the next day clear? Signup and view all the answers

Which aspect of staffing is critical to ensure proper incident management?

Willingness of personnel Signup and view all the answers

What is the least relevant factor when determining the adequacy of water supply during a fire incident?

Operating positions effectiveness Signup and view all the answers

Which of these factors influences the strategy of incident response the least?

Seasonal fire trends Signup and view all the answers

Which resource condition is most critical when establishing an effective incident command?

Forecasting by the incident commander Signup and view all the answers

What is included in a 3-1-1 Regular Alarm assignment?

3 Engine Companies, 1 Ladder/Truck Company, 1 Battalion Chief Signup and view all the answers

What triggers a 2nd alarm package in incident management?

A situation that a 3-1-1 or 4-2-2 response cannot handle Signup and view all the answers

Which of the following units is dispatched when a 'Working Fire' incident is declared?

1 Safety Officer, 1 Medical Officer, 1 Mobile Air Compressor Signup and view all the answers

In what type of incident response is a 4-2-2 Regular Alarm assigned?

For reports of fire in high life safety structures Signup and view all the answers

What is the role of the dispatch when a working fire is identified?

To assign a dedicated dispatcher and an additional radio channel Signup and view all the answers

What must units assigned to rehab do immediately upon arrival?

Deliver the company’s passport to the Rehab Manager Signup and view all the answers

Which additional resources are part of a 2nd alarm package beyond a 4-2-2 assignment?

Fire Shift Commander, Technical Rescue Team, and the Rehab bus Signup and view all the answers

What critical information does the Rehab Manager provide to units being reassigned after rehab?

The DGS to whom they will report Signup and view all the answers

What does the term 'Working Fire' signify in incident management?

The incident requires all responding companies and extended action at the scene Signup and view all the answers

Which of the following statements about 3-1-1 Regular Alarms is true?

They are dispatched for incidents manageable by a full attack team. Signup and view all the answers

What role does the Incident Commander (IC) play when units are reassigned to rehab?

Notifying the Rehab Manager of the reassignment Signup and view all the answers

In the event of demobilization, what does the Rehab Manager need to do?

Confirm with the IC that the company is returning to service Signup and view all the answers

What is a key component of the Assumption of Command process for the first arriving Company Officer?

They remain responsible for all incident aspects if there’s no expansion Signup and view all the answers

What is one task of the Rehab Manager regarding units returning from rehabilitation?

Return the company’s passport upon exiting the rehab area Signup and view all the answers

What does the process of establishing command ensure?

A single IC is quickly confirmed and placed effectively Signup and view all the answers

Which of the following is NOT a responsibility of the Rehab Manager?

Document incident reports for the Chief Officer Signup and view all the answers

What aspect of exposure management is NOT critical in assessing fire conditions?

Color of the structure Signup and view all the answers

Which factor most directly influences the direction of fire spread?

Type of materials involved in the combustion Signup and view all the answers

Which component is NOT part of evaluating the size and extent of a fire?

Average temperature of smoke Signup and view all the answers

What is the primary consideration when determining barriers to fire operations?

Presence of multiple buildings on the site Signup and view all the answers

Which of the following factors is least relevant to assessing the effects of fire on exposures?

Perimeter of the fire Signup and view all the answers

What is the primary benefit of upgrading the strategic level of command during an incident?

Enhances the Incident Commander's (IC) ability to perform and manage command functions Signup and view all the answers

What is a significant disadvantage of the Fast Attacking IIC position?

Limits the overall accountability for personnel involved Signup and view all the answers

Which action supports the effectiveness of the Fast Attacking IIC?

Establishing a stationary, exterior command post to enhance support Signup and view all the answers

What does the Fast Attacking Command position primarily focus on?

Supervising and assisting the crew in the attack while managing incident deployment Signup and view all the answers

What critical factor must the entire response team acknowledge about the IIC during a fast attack?

The IIC is operating from an attack position and may have communication limitations Signup and view all the answers

What is a primary disadvantage of operating in a BC command vehicle CP?

Limits effective space for personnel. Signup and view all the answers

What role does the Command Team serve during an incident?

They assist in managing large teams and resources. Signup and view all the answers

What key scenario necessitates the transfer of command from a fast attacking IIC to another officer?

The IIC's injury or inability to continue in the role Signup and view all the answers

Which of the following is a feature of the tactical priorities that can be enhanced by the Command Post?

Completion of the tactical priorities and firefighter safety Signup and view all the answers

How can the effectiveness of an Incident Commander (IC) be maximized during operations?

By using a well-equipped command vehicle. Signup and view all the answers

What does placing the IIC in a standard Command Post allow for during an incident?

Enhanced focus on incident management away from front-line distractions Signup and view all the answers

What is a crucial aspect when upgrading the Command Post (CP) for large-scale operations?

Expanding the command capability to handle more resources. Signup and view all the answers

What is one of the main advantages of using a command vehicle for the Incident Commander?

Provides a remote and quiet environment for decision-making. Signup and view all the answers

Which characteristic can be considered a disadvantage when the IC operates from a stationary Command vehicle?

Potential distractions from outside personnel. Signup and view all the answers

What is essential for effective management of complex incidents requiring a Command Team?

Quick formation of the Command Team. Signup and view all the answers

What issue may arise from managing multiple radio channels during an incident?

Increased likelihood of miscommunication. Signup and view all the answers

What is the primary goal of Command Function #1 in incident management?

To provide and manage resources efficiently Signup and view all the answers

How does standardized deployment management contribute to incident control?

By integrating hazard-zone workers into the overall plan Signup and view all the answers

What role does the Incident Commander (IC) play in resource allocation?

The IC manages the strategic level of all resources at an incident Signup and view all the answers

In what way do the Standard Operating Procedures (SOPs) influence hazard zone operations?

They provide a framework for managing incidents safely Signup and view all the answers

What is the effect of having a well-ordered front-end deployment management for hazard-zone workers?

It allows for safe integration into the Incident Commander’s plan Signup and view all the answers

What is the primary responsibility of the first Engine Company to arrive at Level 2?

To assume and manage Level 2 responsibilities Signup and view all the answers

What action is considered 'freelancing' according to the incident management procedures?

Engaging in unassigned tasks without informing the IC Signup and view all the answers

Which option describes the ideal location for a Level 2 area?

Close enough to provide timely access yet away from hazards Signup and view all the answers

Who has the authority to designate a Level 2 Staging Manager if not dictated by arrival order?

The Incident Commander Signup and view all the answers

Which option is NOT a responsibility of the Level 2 Staging Manager?

Assigning personnel to hazard zones by themselves Signup and view all the answers

What is the role of the dispatch center when a Level 2 location is established?

To inform additional units of the Level 2 area and tactical channel Signup and view all the answers

What options does a Level 2 Staging Manager have for crew assignments?

Assign them as additional support to another company Signup and view all the answers

What should be done if the Level 2 Staging Manager and Command communicate?

It should occur exclusively on the assigned Level 2 channel Signup and view all the answers

What responsibility does the DGS have regarding the passports of units in the hot zone?

They are responsible for retrieving passports for units already in the hot zone. Signup and view all the answers

What happens to a unit's passport when they are reassigned to a different DGS?

The unit must retrieve their passport before leaving the original DGS. Signup and view all the answers

Under what circumstances will a passport remain on the status board of the initial accountability apparatus?

Until the supervision is upgraded to a DGS. Signup and view all the answers

What is required of the DGS when managing the accountability process?

To maintain full PPE and carry a status board. Signup and view all the answers

What should crews do when exiting to a different location other than the original point of entry?

Immediately notify their DGS. Signup and view all the answers

What protocol is established regarding passport management when the D/G management is upgraded to a DGS?

All passports are managed by the DGSs responsible for the units. Signup and view all the answers

When must passports be delivered to the assigned accountability location?

Prior to entering a hazard zone. Signup and view all the answers

What must occur when companies that recycle report to their assignment DGS?

The DGS will note that the company is recycling on their status board. Signup and view all the answers

What should the Incident Commander (IC) prioritize when assessing an incident visually?

Weather conditions and visual signs of fire Signup and view all the answers

How does the IC build a strategic picture of the incident site?

By integrating information from DGSs and other personnel Signup and view all the answers

What critical information is communicated via the Conditions/Actions/Needs (CAN) reports?

Specific problems encountered by DGSs Signup and view all the answers

What limitation does the IC face when relying solely on their command post for information?

The lack of a strategic view of the entire incident Signup and view all the answers

What is a potential consequence of disregarding visual observations by the IC?

Misalignment of response strategies with observed conditions Signup and view all the answers

Which component is NOT a part of the Command Function #1 related to deployment?

Incident Organization Signup and view all the answers

Why is it crucial for DGSs to report back to the IC?

To enable the IC to create a cohesive strategic picture Signup and view all the answers

What is a primary consideration when developing the Incident Action Plan (IAP)?

Risk Management Profile (RMP) Signup and view all the answers

What can be inferred about the importance of a drive-around for the IC?

It can disclose layout and access issues not visible from the command post Signup and view all the answers

How should the level of information change as it moves toward the task level in incident management?

Information gets divided into smaller, more specific pieces Signup and view all the answers

In which command function would you find the guidelines for managing critical factors during an incident?

Command Function #3 Signup and view all the answers

Which of the following actions is recommended to ensure effective communication during incident management?

Maintain communications availability Signup and view all the answers

What is the purpose of the Initial Radio Report (IRR)?

To declare the incident's strategy Signup and view all the answers

In the context of hazardous zones, what is a key responsibility of the Company Officer?

Ensure resource accountability Signup and view all the answers

Which command function emphasizes the need for continuous evaluation and revision of strategies during an incident?

Command Function #7 Signup and view all the answers

During a transition to an interior attack, which communication component becomes vital to maintain?

Continual Radio Discipline Signup and view all the answers

What is one of the primary goals of offensive fire control strategies?

To ensure the safety of civilians and firefighters Signup and view all the answers

Which aspect is emphasized in Command Function #6 regarding organizational levels?

Fast Attacking ICs coordination Signup and view all the answers

What is the primary focus of the Risk Management Profile during emergency response activities?

Identifying and mitigating risks Signup and view all the answers

In terms of incident strategy, what is the significance of conducting a Post Incident Analysis (PIA)?

It allows for the identification of training needs post-incident. Signup and view all the answers

To enhance tactical prioritization, which command function incorporates offensive and defensive strategies?

Command Function #4 Signup and view all the answers

What must a Company Officer do upon arrival at Level 2?

Report in person to the Staging Manager. Signup and view all the answers

Which statement correctly describes the responsibilities of the Staging Manager?

They organize apparatus for easy deployment. Signup and view all the answers

What vital information must be relayed to units assigned out of Level 2?

Task, Location, and Objectives (TLO). Signup and view all the answers

What is a key duty of the Level 2 Staging Manager upon the arrival of units?

Keep an updated list of available companies. Signup and view all the answers

When must the Ladder/Truck Officer transfer staging management duties?

Once the first Engine Company arrives. Signup and view all the answers

What must be ensured before units leave Level 2 to assist in the incident?

The accountability Passport is on hand. Signup and view all the answers

What should the Staging Manager do when the number of companies in the staging area reaches the pre-established minimum of one for any vital resource?

Contact the IC or Logistics for additional resources. Signup and view all the answers

What is the radio designation for the Level 2 Staging Manager?

Level 2. Signup and view all the answers

What is the minimum personnel requirement for a crew operating in a hazard zone?

Two firefighters Signup and view all the answers

Which method is NOT acceptable for maintaining contact with a Company Officer in the hot zone?

Text messaging Signup and view all the answers

Who should be preferred as the Designated Ground Supervisor (DGS) when possible?

A Chief Officer Signup and view all the answers

What occurs to the management level when the D/G is transferred from a Company Officer to a Chief Officer?

It elevates D/G management Signup and view all the answers

When a DGS is in the hot zone, where must accountability be maintained?

Outside the hot zone Signup and view all the answers

What is required for personnel while operating in the hot zone regarding their movement?

They must enter and exit together Signup and view all the answers

What is NOT a responsibility of the assigned DGS?

Executing personal agendas Signup and view all the answers

What is the primary purpose of pre-incident planning for an Incident Commander (IC)?

To gather facts and details to enhance situational awareness during an emergency Signup and view all the answers

What communication mechanism is NOT included as a means for personnel to contact their Company Officer?

Written notes Signup and view all the answers

Which of the following is NOT one of the critical factors that the Incident Commander (IC) needs to manage?

Environmental impact Signup and view all the answers

What role does the Incident Commander (IC) play in relation to critical factors during an incident?

To focus on identifying and mitigating the most severe critical factors Signup and view all the answers

What is a significant advantage of conducting pre-incident planning?

It increases the familiarity of responders with hazardous environments before incidents occur. Signup and view all the answers

Which of the following statements accurately describes a characteristic of critical factors?

They possess a range of consequences that can vary from insignificant to life-threatening. Signup and view all the answers

What is the primary function of the Initial Incident Commander (IIC) during an incident?

To develop an incident action plan (IAP) and size up the incident Signup and view all the answers

What must occur for command to be formally transferred during an incident?

A responding BC must use the Order Model to acknowledge the transfer Signup and view all the answers

Which radio designation is used for the Incident Commander throughout the duration of an incident?

COMMAND Signup and view all the answers

What is the consequence of not having an effective Incident Commander in place?

Confusion and unsafe operations during the incident Signup and view all the answers

What is expected when the first unit arrives at a multi-unit dispatched incident?

To assume command by transmitting an IRR Signup and view all the answers

How is the effectiveness of command influenced by the IC's positioning?

It impacts their visibility and situational awareness at the scene Signup and view all the answers

When is it necessary for a formal Incident Commander to be established?

Whenever hazard zones are present Signup and view all the answers

What must be communicated to all units during the initial stages of an incident?

Details of the incident strategy and action plan Signup and view all the answers

What should dispatch do if no acknowledgment is received from a unit within two minutes?

Send a cover assignment and place the original unit unavailable. Signup and view all the answers

When a unit is making non-emergency apparatus movements but witnesses an incident, what is their first course of action?

Contact dispatch on an access channel with the incident details. Signup and view all the answers

What is the primary reason a dispatch might continue contacting the original unit while a cover unit responds?

To prioritize the safety and status of the original unit. Signup and view all the answers

What is expected from the requesting unit after reporting an emergency incident?

Provide the exact location and details of the incident. Signup and view all the answers

What procedure should a dispatcher follow if they are unable to contact an original unit?

Automatically assume the unit is unavailable and assign their resources. Signup and view all the answers

What is the primary transmission code for all fire and EMS responses unless stated otherwise?

Code-3 for emergency response. Signup and view all the answers

In scenarios where units wish to be added to an incident, what method should they use?

Contact the dispatcher on the assigned access channel. Signup and view all the answers

What should happen if a requesting unit does not hear the verbal response acknowledging their incident report?

They should immediately repeat their report to dispatch. Signup and view all the answers

Study Notes

Dispatch Acknowledgement

Dispatch must receive an acknowledgment within 90 seconds.
If no acknowledgment received, dispatch should attempt contact on all channels.
If no response within 2 minutes, dispatch should send a cover assignment.

Unit Status

Units are typically Code-3 unless otherwise specified.
Units may request to be added to an incident on the assigned access channel.

Firefighter Accountability

Minimum of 2 firefighters per crew operating in a hazard zone.
All firefighters must be equipped with a working radio.
Crews enter and exit the hot zone together.
All personnel must be in contact with their company officer by radio, vision, or hose line.
Company officers must provide a Personnel Accountability Report (PAR) to the assigned DGS or the IC if no DGS is assigned.
No firefighter can operate in the hot zone alone.

DGS Responsibilities

DGS is designated by the IC when two or more units are assigned to the same area.
DGS should be a Chief Officer if possible.
DGS responsibilities include:
- Matching D/G plan to the IC plan.
- Risk management in the D/G.
- Completing tactical priorities.
- Maintaining accurate positions.
- Implementing D/G objectives.
- Coordinating with other DGSs.
- Managing the Passport Accountability System.
- Assisting with D/G Air Management.
- Managing work-rest cycles.
- Managing on-deck crews.
- Staying available to the IC on the correct channel.
- Providing CAN reports when requested.

Strategic Level Accountability

The IC is responsible for accounting for all resources until delegated to tactical level supervisors.

Tactical Worksheets

Used by the IC to record resource details, locations, and work activities.
Serves as the accountability board and a memory jogger.
The Tactical work sheet is the IAP in writing.

PARs

Personnel Accountability Report (PAR) confirms all personnel are accounted for and have adequate air to safely exit the hot zone.
Reports should be conducted face-to-face and transmitted as a single report whenever possible.

Passport System

Each firefighter's PASS device is placed on the passport.
PASS devices are color-coded by rank: White-Chief, Red-Captain/Lieutenant, Green-Engineer, Yellow-Firefighter.
Engine and acting engineer devices are placed on the unit status board, not the passport.
Helmets must always have an ID of the assigned unit.
Company officers are responsible for ensuring the passport and MDC roster only reflect assigned members.

Hose Line Identification

Hose line IDs should be placed at the discharge gate or on each hose line to help locate lost or trapped firefighters.

SCBA Identifiers

Two bands of fire resistant fabric displaying the unit designation.
Red lettering for officers and engineers, black lettering for firefighters.

Fast Attacking Command

The first arriving Company Officer (IIC) may assume command in a fast attacking scenario.
This command position ends when:
- The situation is stabilized.
- Command is transferred to an arriving Chief Officer.
- The IIC passes command to another Company Officer or moves to an exterior position.

Stationary Command Position

The stationary command position for a first arriving company officer is outside the hot zone, inside a vehicle, or in a command post (CP).
This position is crucial for large, defensive fires.
Ideally, the IIC should be inside a CP and utilize a tactical worksheet.

Code-1 and Code-3 Response

Code-1: Non-emergency response using normal driving and obeying traffic laws. No lights or sirens.
Code-3: Emergency response requiring warning lights and sirens according to the law.

Tactical Channels and Communication

Company officers must inform the dispatcher if they change a Code-1 dispatch to a Code-3 response.
All units must monitor the assigned tactical channel to receive updates and information from the first arriving units.
The dispatcher will relay additional critical information to all dispatched units through the assigned tactical channel
Companies needing specific information should direct their requests through the dispatcher.

Emergency Response Procedures

All members must be able to respond quickly to dispatches and remain near the apparatus.
All personnel should be seated with seatbelts fastened before the apparatus moves.
All radios must be set and locked to the assigned channel.
Overhead doors should be fully open before exiting the station.
All SOGs for emergency responses must be followed.

Staging Procedures

Staging procedures are in effect for all units dispatched on a 3-1-1 or 4-2-2 assignment unless a different response policy is in place.

Incident Command System (ICS)

The IC (Incident Commander) is responsible for account for all resources until delegation to tactical level supervisors.
The IC assigns DGS (Division Group Supervisor) responsibilities to Company Officers or Chief Officers.
DGSs position themselves in their assigned area and manage their section of the incident operation.

Accountability

The IC is responsible for determining the accountability status, location, and tasks of each company operating in hazard zones.
Tactical worksheets are used by the IC to record resource details, locations, and work activities.
A PAR (Personnel Accountability Report) confirms that all personnel assigned to a crew or D/G are accounted for and have adequate air supply.
PARs are generally conducted face-to-face within the D/G or company and transmitted as one report.

Passport System

Passports are delivered to the assigned accountability location before entering a hazard zone.
Passports reflect personnel assigned to the unit who are ready to enter the hazard zone.
Passports are maintained at the point of entry in the warm zone.
Passports are retrieved by crews upon re-assignment to a different DGS, rehab, leaving rehab, or demobilization.
DGSs manage all passports for units in their work location.
Staged units deliver their passport to the designated accountability apparatus/location.
Passports remain on the status board of the initial accountability apparatus until a DGS upgrades supervision in the area.

Tactical Level Passport Accountability

DGSs are responsible for accounting for units assigned to their D/G and retrieve passports from units in the hot zone.
DGSs must wear full PPE and carry a status board to supervise the accountability process and manage the work/rest cycles.
Companies exiting the hot zone conduct PARs and CANs with the DGS.
Companies that recycle report to their assignment DGS.
The DGS keeps the unit's passport on their status board noting the company is recycling.
If a company is sent to rehab, the DGS returns the passport to the unit.
If a Company Officer needs to upgrade the response to a multi-unit response, they formally assume command of the incident.

Initial Radio Report (IRR)

The first unit on the scene of a multi-unit dispatched incident assumes command by transmitting an IRR.
The BC confirms command by repeating the IRR back to all responding units using the Order Model.
The IC sizes up the incident, determines the strategy, and develops an IAP (Incident Action Plan).
The IC shares all information with all incident participants when transmitting an IRR.
Later-arriving units are assigned based on the IC's IAP.

Command

The IC remains in command until command is transferred or the incident is stabilized and command is terminated.
A formal IC must be in place when hazard zones exist.

Radio Designation for Command

The radio designation "COMMAND" is used along with the major crossroad or specific occupancy name of the incident site.
This designation does not change throughout the incident.

Command Positioning

The IC's position significantly impacts their ability to control the incident scene.

Incident Size Up Considerations

Access, arrangement, and distance of external exposures
Combustibility of exposures
Access, arrangement, and nature of internal exposures
Severity and urgency of exposures (fire effect)
Value of exposures
Most dangerous direction—avenue of spread
Time estimate of fire effect on exposures (internal and external)
Barriers or obstruction to operations
Capability/limitations on apparatus movement and use
Multiple buildings

Fire Considerations

Size
Extent (percent of structure involved)
Location
Stage (inception to flashover)
Direction of travel (most dangerous)
Avenue of travel
Time of involvement
Type and amount of material involved - structure/interior/finish/contents/everything
Product of combustion liberation (smoke, heat, flame, gas, etc.)
Perimeter of fire
Widespread area of the fire

Tactical Accountability and Incident Management

Two-person minimum in any hazard zone, equipped with a radio
Crews always go in and out together, maintain contact with their Company Officer by voice, vision, or touch.
Designation of a DGS (Division Group Supervisor) in an area with two or more units in a hazard zone.
DGS preferably a Chief Officer, enhances accountability and safety
On Deck crews are strategically placed, ready to be deployed for:
- Reinforcing a position within a D/G
- Relief within a D/G
- RIT (Rapid Intervention Team)
IC assigns On Deck crews proactively to optimize resources

Incident Command Structure

Initial radio report (IRR) by the first arriving unit establishes incident command.
Command confirmation occurs when a Battalion Chief (BC) repeats the IRR using the Order Model.
IC's role is to size up the incident, develop a strategy, and create an Incident Action Plan (IAP).
All units are assigned according to the IC's IAP, ensuring coordinated action.
Initial Incident Commander (IIC) remains in command until transferred or the incident is stabilized.

Command Designation and Positioning

"COMMAND" radio designation followed by a location identifier (i.e., "Main Street Command", "St. Luke’s Hospital Command").
IC's positioning impacts control:
- Fast attack command: Initially beneficial, but potentially disadvantageous long-term
- Stationary command: Best practice for larger, defensive fires, often from a command post (CP)

Size Up and Resources

Size up factors:
- Resources available: Staffing, equipment, response times, conditions of responders
- Water supply: Hydrant locations, supplemental sources, adequacy
- Fire protection systems: Sprinklers, standpipe, alarms
Action evaluation:
- Effects of current actions: Progress made and necessary adjustments
- Stage of operation: Rescue, fire control, property conservation
- Effectiveness of command: Established, working organization, forecasted needs
- Tactical priorities: Safety, victim status, fire suppression, minimizing loss
- Situation status: From out of control to under control

Special Considerations

Time of day/night, day of week, season
Special hazards due to holidays or events
Weather conditions: Wind, rain, snow, heat, cold, humidity, visibility
Social unrest: Riots, terrorism

San Antonio Fire Department Incident Management System Study Notes

3-1-1 Regular Alarm:
- Dispatched for fires in small residences or fires easily controlled by one fire crew.
- Consists of 3 Engine Companies, 1 Ladder/Truck Company, and 1 Battalion Chief.
4-2-2 Regular Alarm:
- Full multi-unit response for fires in apartment buildings, commercial structures, strip malls, dangerous structures, or high life safety structures.
- Consists of 4 Engine Companies, 2 Ladder/Truck Companies, and 2 Battalion Chiefs.
Greater Alarms:
- Used when a 3-1-1 or 4-2-2 alarm is insufficient.
- A 2nd alarm adds a Fire Shift Commander, a Technical Rescue Team, and the Rehab bus.
- 3rd alarm or higher triggers the recall of SAFD Admin Staff to the incident.
Working Fire:
- Indicates a situation requiring the commitment of all responding companies.
- Dispatch and all responding units are notified that companies will be engaged in tactical activities for an extended period.
- Dispatch will assign a dedicated dispatcher, an additional radio channel, notify Arson, dispatch SAPD for traffic control, cue the IC for utility companies, and change status to "Working Fire."
Rehab:
- D/G Operators and Company Officers in hazard zones are responsible for personnel welfare.
- They determine when rehab is needed and notify the IC.
- Units assigned to rehab must inform the Rehab Manager of their arrival and deliver their company passport.
- After rehab, units can be assigned back to the incident scene or demobilized.

Command Function #2: Assume, Confirm, and Positioning of Command

Major Goal:
- Quickly establish and confirm a single Incident Commander (IC).
- Place the IC in the most effective command position.
Single Unit Response:
- First-arriving Company Officer does not need to formally assume command unless the situation requires it.
Escalating Incidents:
- Strategic and tactical operational levels must be upgraded with Chief Officers.
- The first operational level to be upgraded becomes the strategic level of command.
- This improves the IC's ability to manage the eight functions of command and safety requirements.
Command Post (CP):
- The IC should be placed in a standard Command Post (CP) for effective command oversight.
Fast Attacking Command:
- The Initial Incident Commander (IIC) enters the hot zone in PPE, with a locked portable radio, supervising and assisting the crew while commanding initial deployment.
Advantages of Fast Attacking IIC:
- Enhances crew safety and accountability.
- Provides the IIC critical factors (interior conditions) to evaluate for unit assignments.
- Often quickly solves the problem.
Disadvantages of Fast Attacking IIC:
- Difficult communication position (full PPE in hot zone).
- Limited field of vision.
- Reduces strategic span of control.
- Difficult to maintain overall accountability.
Command Structure:
- A strong command structure is essential with:
  - Standard command groups and divisions.
  - Clear communication.
  - Standard strategy and action planning.
Stationary CP:
- Once in command, the IC uses the incident management system to control operations.
- A stationary command position provides a remote, quiet location for the IC.
- A command vehicle offers advantages such as:
  - Better radio communication.
  - More radio channels available.
  - Space for writing and recording information.
  - Protection from the elements.
  - Access to better intelligence equipment.
Upgrading the CP:
- As incident requirements grow, the command capability needs to be upgraded to manage resources.
- Larger command vehicles (CVs) are needed for complex incidents.
Command Team:
- Composed of personnel assigned to Command Staff or General Staff positions.
- For complex incidents, a Command Team is formed.

Incident Management System (IMS) - Assessment and Planning

Arrangement:
- Consider access, arrangement, distance, and combustibility of external exposures.
- Assess internal exposures, severity, urgency, and value.
- Identify the most dangerous direction of fire spread and time estimate of fire effect on exposures.
- Analyze barriers to operations, apparatus movement limitations, and multiple buildings.
Fire:
- Assess size, extent (percentage of structure involved), location, stage (inception to flashover), and direction of travel.
- Identify the avenue of travel, time of involvement, type, and amount of materials involved.
- Note products of combustion liberation (smoke, heat, flame, gas, etc.).
- Define the fire perimeter and the overall extent of the fire area.

Introduction

Public safety agencies are often the first responders during emergencies, protecting people and property.
Standardized procedures are crucial for effective incident management and ensuring safety of responders.
Incident Management System (IMS) protects against differing elements and prevents the incident from managing the responders.
Standard Operating Procedures (SOPs) allow for efficient incident management while ensuring the safety of personnel inside the hazard zone.
Command Function #1 focuses on providing and managing a steady and timely stream of appropriate resources.

Company Status

The dispatch and deployment of responders is essential for IMS effectiveness.
A standard deployment process creates a safe operational beginning and facilitates incident control.
The Incident Commander (IC) is the resource allocator and manages on the strategic level.

Dispatch Center/PSAP

The dispatch center plays a vital role in coordinating resources during an incident.
They provide the initial information about the incident and dispatch the necessary units based on the severity and location of the event.

Response and General Scene Safety

The IC determines the initial safety and strategic plan for the incident based on the nature and extent of the situation.
Upon arrival, the first officer to arrive at the scene assumes command and conducts a size-up.
The IC may revise the plan and establish additional units, such as additional engine companies, based on the assessment of the situation.

Staging Procedures

Staging procedures are crucial for maintaining control and preventing the scene from becoming chaotic.
There are two levels of staging: Level 1 and Level 2.
Level 1 is used for initial responses and involves arriving units getting ready to enter the hazard zone.
The first engine to arrive at Level 1 assumes the Staging Manager role within the hazard zone.
Level 2 is used for greater alarm assignments and involves units assembling at a designated location away from the immediate hazard zone.
The first engine company to arrive at Level 2 assumes the Staging Manager role for Level 2.

IC Assigning Units Into a Hazard Zone

ICs are responsible for assigning units to specific tasks within the hazard zone.
The IC must consider the specific needs of the incident and the capabilities of each unit when making these assignments.

Hazard Zone Accountability

Hazard zone accountability is crucial for ensuring the safety of all personnel working in the incident area.
Once a unit enters the hazard zone, it must be accounted for through a system of passports.
Passports are maintained at the point of entry to the hazard zone and reflect personnel ready to enter the hot zone.
Passports are retrieved on exit, reassignment, or demobilization.
DGS (Division/Group Supervisor) manages passports for units entering the hot zone within their assigned location.
Crews exiting at a different location than the original point of entry must notify their DGS promptly.

Managing the Work/Rest Cycle

Managing the work/rest cycle is essential for ensuring responder safety and preventing fatigue.
DGSs must implement a system for monitoring and rotating crews to ensure adequate rest periods.
This system helps to maintain responder alertness and minimize risks associated with exhaustion.

The 3- Deep Deployment Model

This model ensures that there are always enough resources available to handle any situation and that the incident remains manageable.
The model consists of three levels:
- In-Transit: Units are en route to the scene
- On Deck: Units are at Level 1 staging and ready to enter the hazard zone
- Company Recycling: Units have completed one cycle of work and are ready to be reassigned to new tasks
- Rehab: Units are receiving rest and recuperation after completing a task.

On Deck

On-deck units are positioned close to the hazard zone and are immediately ready to respond to tactical priorities.
The IC must balance the need for immediate response with maintaining adequate reserve resources.

Company Recycling

Company recycling is the process of re-assigning units to new tasks after they complete their initial assignment.
This helps to maximize the use of available resources and ensure that all critical tasks are covered promptly.

Rehab

Rehab is the process of providing rest, hydration, and nourishment to responders after they complete a task.
It's crucial for maintaining responder safety and effectiveness, and it includes physical and mental rest, as well as necessary medical attention.

Command Function #2 - Assume, Confirm and the Positioning of Command

Command Function #2 focuses on establishing and maintaining a clear and effective command structure at the incident scene.
This involves assuming command, confirming the position of command, and transferring command when necessary.

Establishing Command

The arrival of the first unit at the scene triggers the process of establishing command.
The first arriving officer typically assumes command and begins the size-up process.
Important information from the initial report determines the actions of the IC.

Naming Command-Radio Designation

Once command is established, the IC will name their position, usually using their company or position designation followed by "Command."
This clearly indicates that the IC is in charge of the incident and the role they are playing in managing it.

Command Positioning

The IC chooses a strategic command position based on the nature of the incident.
The position should allow for a clear view of the scene, access to necessary information, and efficient communication with other units.
An IC may choose to upgrade their command post (CP) to a more secure and centralized location with the potential for expansion as needed based on the situation.

Transferring Command

The IC may transfer command to a higher-ranking officer if the incident escalates or if resources are stretched too thin.
This transfer ensures that experienced officers handle complex situations and that incident priorities are met.
The transfer includes a face-to-face meeting with the outgoing and incoming ICs to discuss the details of the ongoing response.

Organizing Command for Ongoing Operations and Escalation

The initial actions of the IC are to establish a command structure and then begin the process of managing the incident based on the changing situation.
This may involve upgrading the command post, organizing the command team, and assigning responsibilities to various members of the crew.

Upgrading the Command Post (CP)

Depending on the incident, the IC may upgrade the CP to a more stable and centralized location as the incident progresses.
This typically involves moving the CP to a location that allows for better visibility and communication with responding units.

The Command Team

The command team is a group of officers who support the IC in managing the incident.
The size and composition of this team depend on the complexity of the incident.

Command Function #3 – Situation Evaluation

Command Function #3 involves analyzing the current situation and gaining a comprehensive understanding of the incident.
This includes identifying the risks, challenges, and opportunities associated with the incident.

Matching Standard Conditions to Standard Actions

By responding to the incident with known standard conditions, the IC can make strategic decisions.
Standard incident conditions are often based on well-established procedures and practices.
By applying these standards, the IC can implement consistent approaches to achieving the desired outcome for the situation.

Strategic Decision-Making Model

The IC uses a decision-making model that includes gathering information, analyzing the situation, and taking action based on the current conditions.
The goal is to make a clear and strategic decision about the best course of action in the current situation.

Information Management

The IC is responsible for gathering accurate and timely information about the incident.
This information is crucial for making sound strategic decisions and ensuring effective incident management.
The IC must balance the need for timely information with ensuring the accuracy and reliability of that information.

Critical Factors

Critical factors are key aspects of the incident that must be considered when making strategic decisions.
These factors impact the safety of responders and the overall outcome of the incident.
Common critical factors include:
- Life Safety
- Incident Stabilization
- Property Conservation
- Environmental Protection
- Resources
- Operations
- Communications

Managing Critical Factors

The IC uses the critical factors to guide their decision-making and develop a strategic plan.
The IC must regularly reassess the critical factors and adjust the plan as needed.
Understanding, evaluating, and managing critical factors determines the effectiveness of the response.

Command Function #4 – Strategy & Incident Action Planning

Command Function # 4 is crucial for developing a comprehensive strategic plan and creating an incident action plan (IAP) to guide the response.
This plan must address all critical factors and tactical priorities, ensuring a safe and successful incident resolution.

Matching Standard Conditions to Standard Actions To Produce a Standard Outcome

By using standard procedures, the IC can ensure that the incident is addressed systematically and effectively.
The IC can anticipate probable outcomes based on proven practices and procedures.

Strategic Decision-Making Model

The IC continues to use the decision-making model to evaluate the situation and update the strategy or tactical plan as needed.

Use the Critical Factors to Develop the Incident Strategy & the IAP

Using the critical factors as a guideline, the IC develops the incident strategy and IAP.
These plans should be informed by the current situation, the available resources, and the specific priorities of the incident.

Risk Management Profile (RMP)

The RMP outlines the inherent risks associated with the incident.
It helps to manage these risks and provides clear guidance for responders.

Determine the Overall Incident Strategy

The IC determines the overall strategy based on the size, complexity, and nature of the incident.
Strategic decisions involve making choices about broad goals and approaches to achieve a successful outcome.

Declare the Incident’s Strategy as Part of the Initial Radio Report (IRR)

The IC communicates the chosen incident strategy as part of their initial radio report.
This report informs all command and response units about the overall plan.

Confirm Ongoing Strategy as Part of the Time Stamps

Regularly, the IC confirms the ongoing strategy as part of tactical "time stamp" reports.
These are reports that provide updates about the situation and the progress of the response.

Use the Incident Organization & Communications to Implement the Strategy/IAP

The structure and communications protocols previously laid out must be used to implement the strategy and action plan.
The IC must ensure that all necessary resources are allocated properly.

Standard Company Operations

Standard company operations refer to the regular duties and responsibilities of each unit involved in the incident.
The IC ensures that each unit operates within its defined role and responsibilities for effective and efficient incident management.

Strategic Level Water Supply Considerations

The IC must consider the water supply needs of the incident based on the type and intensity of the situation.
Strategic considerations include ensuring access to an adequate water supply, coordinating with other agencies, and managing the distribution of water resources.

Managing Tactical Priorities

Tactical priorities are specific objectives that need to be addressed during the incident.
These priorities are often determined by the needs of the incident and may include life safety, incident stabilization, and property conservation.

Offensive Incident Action Planning

Offensive actions are strategies that are used to directly confront the problem and actively control the situation.
Offensive incident action plans are typically used when the situation is considered manageable and the risks are acceptable.

Blue Card – Fire Research

When necessary, the IC may initiate a Blue Card request for Fire Research.
The Blue Card is a formal request for assistance from the SAFD Fire Research team.
The research team provides technical expertise and guidance on challenging fires.

Offensive Apparatus Placement

The IC directs the strategic placement of response vehicles to optimize efficiency and accessibility.
Placement can be done based on available access points, hazards, and current tactical priorities.

Offensive Attack Positioning and Performing 360’s

When performing an offensive attack, units need to be strategically positioned to access the hazard zone effectively.
360-degree scans are taken to assess the entire structure, and the IC may adjust the strategic plan based on the information gathered during the 360.

Offensive Fire Stream Considerations

The type and size of fire streams used must be appropriate to the current situation.
The IC analyzes the size and intensity of the fire, the type of structure, and available resources to select the appropriate fire stream.

Strategic Level Attack Line Placement Considerations

Attack line placement is determined by the IC for a specific tactical priority.
Line placement must provide access to the fire area, account for potential hazards, and ensure accessibility of the hose line.

Offensive Fire Control Strategic Considerations

The IC considers the overall strategy for controlling the fire.
This involves tactics like containment, suppression, and ventilation as needed.

Offensive Ventilation Operations

Offensive ventilation is often necessary during fire suppression to remove smoke and heat and create a safer environment for responders.
The IC evaluates the need for and effectiveness of various ventilation strategies (including positive and negative pressure ventilation) based on the incident conditions.

Offensive Search and Rescue Operations

Search and rescue are critical aspects of many incident operations, aimed at locating and rescuing occupants or individuals trapped in a fire or other hazard.
The IC focuses on the safe and coordinated execution of these operations to ensure the safety of both responders and those being rescued.

Offensive Loss Control Operations

Loss control refers to steps taken to minimize property damage and prevent further spread of the fire or other hazards.
The IC must analyze the situation to implement strategic actions to protect property and minimize damage.
Loss control is a balancing act between safety, effectiveness, and minimizing damage.

Offensive Structural Firefighting Decontamination (Decon)

Decontamination is the process of removing potential contaminants from responders after they have worked in a hazardous environment.
The IC must ensure a decontamination plan is in place and includes the necessary resources to manage the decontamination process.

Defensive Incident Action Planning

Defensive action plans involve controlling the fire from a safe distance and allowing the structure to burn itself out.
These strategies are typically implemented when the incident is deemed too dangerous or the resources insufficient to mount an offensive attack.

Command Function #5 – Communications

Command Function # 5 focuses on maintaining clear and effective communication between all units involved in the incident.
This includes setting up communication channels, ensuring the flow of information, and resolving any communication difficulties.

Keep Communications Simple: Use Plain Text

Simple and concise language is crucial for effective communication, especially during high-pressure situations.
ICs emphasize the use of clear and straightforward language to minimize misunderstanding.

Mix & Match Forms of Communications: Face-to-Face/Radio/Computers/SOPs

The IC utilizes a variety of communication methods, including face-to-face interactions, radio calls, computer-based systems, and standard operating procedures.
The IC uses the most appropriate method for the specific circumstances.

Gear Communications Toward Completing the Tactical Priorities

Every communication should be focused on achieving the tactical priorities while ensuring responder safety and effectiveness.

Upgrade the Fast Attacking Command Position as Quickly as Possible

The IC upgrades the temporary CP to a more secure and centralized location as quickly as possible and assigns the necessary personnel to assist in the command operations.

Listen Critically: Understand Communications Difficulties from Tough Operating Positions

The IC must thoroughly analyze all information, considering the potential impact of stress or challenging operating positions on communication clarity.
The IC must also be able to distinguish between potential errors or inaccuracies caused by difficult environmental factors and intentional miscommunication.

Use the Organization Chart as a Communications Plan

The organizational chart helps to guide the flow of information between units.
The IC must ensure that this chart is used effectively for proper communication.

Always Maintain Communications Availability—Answer on the First Call

The importance of open lines of communication cannot be overstated.
All units should answer on the first call to ensure that the IC maintains situational awareness.

Utilize the Standard Order Model to Structure Communications

The standard order model is a specific format for organizing radio transmission.
This model ensures that every communication is clear and concise, and it helps avoid any misunderstanding.

The Seven Basic Types of Radio Transmissions in a Hot Zone

The seven basic types of radio transmissions are a framework for standard communication in challenging environments.
They include:
- 10-code transmission
- Initial Radio Report (IRR)
- Follow-up Reports
- CAN Reports
- "360" Reports
- Progress Reports
- Task Acknowledgement
- Command Transfer

Initial Radio Reports (IRRs)

IRRs are a set of standard reports that the IC uses to provide the initial assessment of the incident and the overall plan of action.
Key elements of the IRRs include the location and nature of the event, the number of units responding, and the initial strategy for dealing with the situation.

Follow-Up Reports/360s

Follow-up reports and 360-degree scans provide additional information about the incident.
The IC uses these regular reports to update their understanding of the situation and adapt the strategy as needed.

Assigning Units

Units must be assigned to specific tasks based on their expertise and the current priority at hand.
All units should understand their assigned responsibilities and the communication channels for reporting their progress.

Command Transfers

During command transfers, clear communication is essential to ensure the smooth transition of responsibility.
The outgoing IC briefs the incoming IC on the current situation and strategy, ensuring a seamless shift in leadership.

CAN Reporting

CAN (Conditions, Actions, Needs) reports provide the IC with a clear picture of the current operational status of each unit.
This reporting system enables the IC to make decisions about the effectiveness of their strategy and to allocate resources as needed.

Radio Discipline

Radio discipline is crucial during operations, and the IC must emphasize clarity and effectiveness.
This guideline involves minimizing distractions and prioritizing pertinent information while maintaining the integrity of the communications chain.

Offensive to Defensive Strategic Shift

If the IC must shift from an offensive approach to a defensive strategy, they must clearly communicate the change.
This shift in strategy often involves the use of defensive tactics to contain the incident from a safe distance.

Command Function #6 – Organization

Command Function # 6 focuses on establishing a clear organizational structure for the response, including the assignment of specific roles and responsibilities to members of the team.
The IC must ensure that the organization is efficient and effective for handling the complexity of the incident.

Organizational Levels

The hierarchical command structure includes the Incident Commander (IC) at the top, and then other units with specific titles based on their size and responsibilities.
The structure is built on a series of levels, including:
- Section Chief
- Division Chief
- Group Supervisor
- Company Officer

Fast Attacking IC’s (IICs)

Fast-attacking ICs (IICs) are company officers who take charge when the IC is unavailable or when a new tactical priority emerges.
IICs are "mini command posts" that provide quick, on-site decision-making authority and coordinate action within the hazard zone in the IC's absence.

Subdividing the Incident Scene

The incident scene may be divided into sections based on the geographic layout or the types of hazards present.
This subdivision helps to organize the response and assign specific units to each section.

Forecasting & Establishing Geographic & Functional Responsibilities

Based on the conditions of the incident, the IC must anticipate the necessary geographic and functional responsibilities.
Divisions, groups, and sectors may be needed to manage different sections of the incident.

Company Officer - Hazard Zone Tactical Level Supervision

Company officers are responsible for providing tactical supervision within the hazard zone where they are assigned.
They ensure that their unit operates effectively, and they communicate with the DGS to report on their status.

Chief Officer - Hazard Zone Tactical Supervision

Chief officers provide strategic guidance within the hazard zone, ensuring that the operations align with the overall strategy.
Chief officers handle the task of resolving complex tactical issues in the hazard zone and work with the IC to ensure the efficient use of resources.

Hazard Zone – Offensive Tactical Level Supervision General Guidelines

Offensive tactical level supervision focuses on actively engaging with the incident to control the fire or emergency.
This involves deploying resources based on the ongoing tactical goals.

Hazard Zone – Defensive Tactical Level Supervision General Guidelines

Defensive tactical level supervision focuses on controlling the incident from a safe distance.
Depending on the situation, a defensive tactic may involve strategies like containment, isolation, or allowing controlled burning to contain the fire.

Command Function # 7—Review, Evaluate, Revise

Command Function # 7 involves reviewing, evaluating, and revising the overall strategy and tactical plan to ensure effectiveness.

Carry out all Command Functions in a Standard Order

The IC implements the command functions in a standard order, following a continuous cycle of feedback and analysis.
The IC uses the results of their evaluations to adjust the plan, and they continue to monitor the progress of the incident.

Strategic Decision-Making Model

The IC continues to apply the decision-making model to guide their ongoing adjustments and refine the strategic plan.
Decision-making includes gathering information, analyzing the situation, and making informed choices considering the critical factors.

Implement Command Elements Early to Enable Midpoint Review & Revision

To ensure effectiveness, the IC implements the command elements as quickly as possible.
This allows for regular review and revision at critical points during the operation, ensuring the strategy is aligned with the current situation.

Receive & Evaluate CAN Reports

The IC reviews the CAN reports to stay informed about the current status of units.
These reports highlight potential challenges, highlight any areas that need additional resources, and provide the IC with a clear understanding of the overall progress.

Use Strategy & Action-Plan Review as the Revision Checklist

The IC uses the overall strategy and action plan as a reference point to assess the effectiveness of operations.
This review involves a list of questions to ensure that all actions are consistent with the overall plan and that the critical factors are being addressed.

Quickly Make Strategy Transitions and IAP Revisions Based on the RMP

If the RMP indicates significant risks, the IC must be prepared to transition the strategy or revise the IAP.
This requires a flexible and adaptive approach to respond to changing conditions.

Command Function #8 – Continue, Support & Terminate Command

Command Function # 8 focuses on ensuring that the incident remains under control while actively supporting the response effort.
As the incident progresses, the focus shifts to maintaining a sustainable response until the incident is resolved, and the IC considers the steps for terminating command.

Assume, Maintain & Upgrade an Effective Command Position

The IC maintains a strategically advantageous position for overseeing operations, access to information, and communication lines.
As the incident progresses, the IC may upgrade the CP to a more centralized and secure location.

Use Standard Command Transfer (Both Ways)

Standard command transfer procedures are used both when an IC is handing off command to a higher-ranking officer or when the Incident Commander is being transferred to a new location and needs to hand off responsibility.
The IC ensures that the transition is smooth and that the new IC receives all necessary information.

Develop & Maintain Effective Fire Ground Communications

Open and clear communication is crucial throughout the incident.
The IC must maintain and emphasize the importance of effective fire ground communications to share necessary information and manage the situation effectively.

The IC ensures the free flow of information up and down the chain of command.
All units must be aware of the overall strategic picture and must stay updated on important information.

Consider the Time it Takes to Complete Each Tactical Priority

The IC carefully considers the time needed to achieve each tactical priority.
This time estimate shapes the overall strategy and the allocation of resources to ensure that the plan is feasible and achievable.

Estimate the Duration of Command

The IC understands that the incident might not be resolved immediately.
They must foresee the potential for a long-term incident and establish a plan for managing command, especially the need for relief or rotation for the command team.

Develop & Support an Organization That Outlasts the Event

The IC establishes a resilient command structure that can be adapted to changing conditions.
The organization and processes established must be capable of managing the incident effectively over potentially long periods.

Build the Command Team

The IC builds a strong command team by developing a clear understanding of the roles, responsibilities, and needs of each team member.
The team must be efficient and work together to manage the complex demands of incident management.

Implement Sections & Branches

The IC may create subsections or branches to manage specific areas or tasks during the incident.
These subdivisions can be geographic (based on location) or functional (based on a specific task), and they help to manage complexity and provide a more organized structure.

Provide Rehab, Rotation & Relief for the Command and General Staff

The IC emphasizes the need for rehabilitation and rest for the command team and general staff.
This ensures that personnel are sufficiently rested and refreshed, ensuring they can continue operating effectively.

De-escalate the Command Structure as Part of the Ending Stages of Incident Operations

As the incident winds down, the IC begins to reduce the complexity of the command structure and gradually transfer responsibility to relevant personnel.
This process helps to ensure a smooth transition to the post-incident phase.

Conduct on Scene Tailboards/Prepare the Post Incident Analysis (PIA) for the Post Incident Critique (PIC)

The IC will conduct tailboards (a formal meeting used to debrief after the incident) to review the effectiveness of the entire response effort.
The information gathered during this session will be recorded and made available for the Post Incident Analysis (PIA), which is a formal document outlining the events of the incident and providing recommendations for improvements in the future.

Place Resources Back into Service with a Demobilization Plan

Planning for the "return to service" of all resources is essential.
The IC establishes clear steps for removing equipment and personnel from the incident area.

Provide Required Critical Incident Support

Depending on the incident, the IC may need to arrange for critical incident support, ensuring mental health professionals are available if needed.
Critical incident support often involves providing resources for responders who may have been exposed to traumatic events.

Dispatch Procedures

If dispatch doesn't receive an acknowledgment within 90 seconds, they'll request an acknowledgement on all radio channels, starting with the assigned tactical channel.
If no reply is received within 2 minutes, dispatch should send a cover assignment.
Dispatch should attempt contact with the original company while the cover unit is responding.
If unable to contact the original unit, the company will be placed unavailable, and the appropriate Battalion Chief should be notified.

Self-Dispatch

Units can self-dispatch for emergency situations if officers or members witness something requiring an emergency response.
They contact the dispatch center on an access channel and provide information about the incident: nature, location, and resources needed.
Dispatch assigns a separate tactical radio channel, dispatches additional resources on the alert channel, and notifies the original unit on the access channel of the upgraded response information.

Response Levels and Staging

All fire and EMS responses are Code 3 unless indicated otherwise by dispatch or command.
Minor medical incidents and service calls may be dispatched as Code 1.
Level 2 Staging Manager is designated as "Level 2" on the radio.
The Staging Manager notifies the Incident Commander (IC) or Logistics upon arrival at the staging area, contacts them for additional resources when the number of companies reaches a pre-established minimum, maintains a list of available companies, organizes apparatus for easy deployment, relays assignments to units from the IC/Logistics, relays to Command/Logistics which units are chosen for assignments, ensures units leaving Level 2 have their accountability passports on hand, and relays task, location, and objectives (TLO) to companies along with their assigned Division/Group Supervisor (DGS) and tactical channel when assigned out of Level 2.

Personnel Accountability and Safety

The minimum number of personnel assigned to a crew or team operating inside a hazard zone is two firefighters.
All firefighters must be equipped with a properly working portable radio locked onto the correct tactical channel.
Crews always enter and exit the hot zone together.
All personnel must be in contact with their company officer by voice, vision (thermal imaging camera), or touch (hose line).
Company officers give a Personnel Accountability Report (PAR) to their DGS or IC if no DGS is assigned.
No member of any unit is allowed to operate in the hot zone alone.

Tactical Level Accountability Procedures

A Division/Group Supervisor (DGS) is designated by the IC when two or more units are assigned to a geographic area or function within a hazard zone.
The DGS should preferably be a Chief Officer if possible and practical.
The IC assigns DGSs as needed to meet objectives and remain within an appropriate span of control.
When the DGS is in a hot zone, accountability is maintained by someone outside the hot zone.
DGS responsibilities include: ensuring the D/G plan matches the incident commander's plan, managing risk in the D/G, completing tactical priorities within the D/G, and ensuring positions in the D/G always match the current conditions.
If a company officer needs to upgrade the response to a multi-unit response, they formally assume command of the incident.

Command Procedures

The first unit to arrive at the scene of a multi-unit dispatched incident assumes command by transmitting a standard Initial Radio Report (IRR).
Command is confirmed when a responding Battalion Chief uses the Order Model to repeat the IRR back to all responding units.
Command determines the incident strategy and develops an Incident Action Plan (IAP) and shares it with all incident participants.
The absence of an effective IC leads to disjointed incident beginnings and unsafe operations.
Once command is established, all routine communication between dispatch and the incident is directed through Command.
The Initial Incident Commander (IIC) remains in command until command is transferred or the incident is stabilized.
Formal command must be in place whenever hazard zones exist.

Radio Designation and Command Positioning

The radio designation "Command" will be used along with the major cross-road or specific occupancy name of the incident site, for example, "Main Street Command", or "St.Luke's Hospital Command".
This command designation will not change throughout the incident.
The IC's position greatly impacts their ability to control the incident scene.

Pre-planning Information

Pre-incident planning provides the IC and the response team with facts and details that are difficult to acquire during an actual event.
Pre-planning is conducted in ideal situations during daytime and non-emergency conditions.
By visiting occupancies, responders increase their awareness and knowledge of locations where they might have to operate under hazardous conditions.
The task-level workers may not be able to review actual plans during an event, but they retain familiarity gained during the pre-planning process.
The IC is in the best position to manage the plans and relays pertinent information to DGSs and companies.

Critical Factors

Critical factors have consequences with varying severity, ranging from minor to fatal.
The IC needs to identify the factors with the most severe consequences and prioritize their mitigation, stabilization, elimination, or avoidance.
The 8 Critical Factors are: occupancy, life safety, building type, arrangement, fire, resources, action, and " ".

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Test your knowledge on essential firefighter safety protocols, including dispatch acknowledgment, unit status, and accountability measures. This quiz covers important responsibilities and procedures that ensure safety in emergency situations. Ensure you understand the importance of teamwork and communication during operations.

Incident Management SOP

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Questions and Answers

What action should dispatch take if no acknowledgment is received within 90 seconds?

What is the time frame for dispatch to send a cover assignment if no reply is received?

What should a unit do if they witness an incident requiring an emergency response?

What is expected from the requesting unit while they wait for the response acknowledgment?

What code is typically used for all fire and EMS responses unless specified otherwise?

When may a unit request to be added to an incident?

If dispatch cannot contact the original unit, what happens next?

What information should the officer or member provide when initiating an incident report?

What is required for personnel operating in a hazard zone regarding team composition?

How must crews or teams communicate when operating in a hot zone?

What is the role of a DGS in relation to the incident commander (IC)?

What is the preferred rank of a DGS when assigning officers to a hot zone?

What must happen when the D/G is transferred from a Company Officer to a Chief Officer?

What factor contributes to firefighter safety in D/G management?

What guidelines must be adhered to regarding personnel in the hot zone?

What is the primary responsibility of the Incident Commander (IC) regarding resource accountability?

Which document serves as the overall accountability board for the Incident Commander?

When is a PAR report required to be given by Company officers?

When must PARs be conducted to ensure proper accountability?

What is the purpose of the Conditions/Actions/Needs (CAN) reports?

What is the significance of the organizational structure maintained by Company and Chief Officers in an incident?

How are the air management and work-rest cycles for units assigned to the D/G primarily managed?

What does effective incident organization enhance during escalating incident operations?

What is the ideal composition of a Personnel Accountability Report (PAR)?

What color is the PAT for a Chief?

Where should Engineer and Acting Engineer PATs be placed?

Which color identifies Fire Fighters on SCBA Identifiers?

What must be ensured before personnel are relieved of assignment?

What indicates the rank of personnel at an emergency scene?

What is prohibited according to the policy?

When does the implementation of the passport system occur?

What should a Hose line ID provide to the crew?

What is one possible outcome of the fast attacking Command position during an incident?

What must occur when a fast attacking IIC decides to pass Command to another officer?

In what scenario is a stationary Command position typically required?

How should the first arriving Company Officer position themselves during a complex incident?

What action can a fast attacking IIC take if they need to assume an exterior position?

What is a key responsibility of the IIC when managing an incident from a stationary position?

What is one way the crew can support the IIC if the IIC assumes an exterior role?

What ensures effective command transition during an incident?

What must company officers do if they decide to respond Code-3 to a dispatched Code-1 call?

Which of the following is NOT a requirement before the apparatus moves?

What defines a Code-1 response?

In what situation should critical information be immediately transmitted via radio?

When responding Code-3, which of the following is required by law?

What is the purpose of staging procedures in emergency responses?

What should subsequent arriving units do to stay informed of the situation?

Which action is NOT part of the prompt, safe response standard?

Which factor is most crucial in determining the most dangerous direction for a fire spread?

What stage involves the transition from the onset of a fire to an uncontrollable state?

Which element is important for assessing the extent of a fire’s impact on a structure?

What should be evaluated to determine the time estimate of fire effect on exposures?

Which aspect does NOT play a role in evaluating the barriers or obstructions during fire operations?

What role does the first unit arriving at a multi-unit incident play?

What is the consequence of having no effective incident commander (IC) at an emergency scene?

How is the Initial Incident Commander (IIC) expected to operate until the command is transferred?

What must be established whenever hazard zones are present during an incident?

What is the significance of the radio designation 'COMMAND' at an incident?

What critical function must an Incident Commander (IC) perform after assuming command?

What does the Incident Commander do if command is already established when later units arrive?

How does the positioning of the Incident Commander (IC) affect incident management?

What is the primary purpose of the passport system in relation to hazard zones?

When must passports be abandoned?

What should a crew do upon exiting a hot zone at a different location than their original point of entry?

What is the responsibility of the DGS regarding the management of passports?

Why must crews perform a face-to-face PAR and CAN with the DGS when exiting the hot zone?

What must be done with passports when a D/G management is upgraded to a DGS?

When handing over passports to the accountability apparatus, where will they remain?

In what situation must units deliver their passports to the designated accountability location?

What is the primary purpose of a Tactical Worksheet in incident management?

What key responsibility does the Incident Commander (IC) have regarding resource management?

When should a Personnel Accountability Report (PAR) be conducted?

How does effective organizing of incident operations enhance firefighter safety?

What should the IC ensure regarding crews operating in hazard zones?

What method should be used to report PARs among crew members?

How does the IC contribute to strategic level accountability during an incident?