Questions and Answers
Who is responsible for responding to emergency scenes with above normal media interest?
Who should be assigned as the Public Information Officer if the PIO is not on the scene?
What is the first step in handling non-emergency media inquiries?
What should personnel do when contacted by a media representative at an emergency scene?
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If a department member receives a non-emergency media inquiry, who should they notify?
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Which incident types require the Public Information Officer to respond to the emergency scene?
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What role does the Community Service Bureau play in media inquiries?
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Which level of incidents does not require the presence of a Public Information Officer?
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Study Notes
Purpose and Scope
- Establishes a uniform media policy for Kansas City Fire Department (KCFD) regarding emergency and non-emergency situations.
- Applies to all personnel within the KCFD.
Emergency Scenes
- Public Information Officer (PIO) responds to 2nd alarm and above incidents, fire fatalities, or unique events attracting significant media interest.
- Incident Commanders must assign a PIO on-site when media presence increases and no PIO is present; typically a Battalion Chief, Deputy Chief, or the Chief of the Department.
- Media representatives at emergency scenes must be redirected to the incident PIO for inquiries.
Non-Emergency Inquiries
- Non-emergency media requests processed through the Community Service Bureau in a designated order:
- KCFD Media Pager
- Community Service Bureau Coordinator
- Public Information Officer
- Community Service Bureau Deputy Chief
- Department members should instruct media representatives to contact the media pager and inform their supervisor of the interaction.
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Description
Test your knowledge on the media policy applicable to all fire department personnel. This quiz will cover the guidelines established in the General Administrative Guideline effective from August 1, 2004. Ensure you're familiar with the policies to enhance communication and media engagement in your department.
