Final Expense Insurance Plan
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Questions and Answers

What is the main purpose of the call from Secure for Life?

  • To schedule a medical exam
  • To sell life insurance plans (correct)
  • To educate about funeral expenses
  • To discuss personal financial decisions
  • What is the age range for qualifying for the insurance plan?

  • 25-85 years old
  • 30-70 years old
  • 40-75 years old (correct)
  • 20-80 years old
  • What is the cost range of the insurance plan per month?

  • 15-30 Dollars
  • 30-60 Dollars (correct)
  • 50-80 Dollars
  • 20-40 Dollars
  • What information is needed when selecting a beneficiary?

    <p>Relationship to the policyholder</p> Signup and view all the answers

    Why does the agent ask about existing life insurance?

    <p>To determine eligibility for the new plan</p> Signup and view all the answers

    What is the purpose of the follow-up call from a licensed agent?

    <p>To educate more about the plan</p> Signup and view all the answers

    What is the primary goal of the initial call from Secure for Life?

    <p>To educate the customer about the insurance plan</p> Signup and view all the answers

    Why does the agent ask about the customer's current life insurance coverage?

    <p>To assess the customer's need for additional coverage</p> Signup and view all the answers

    What is the purpose of the recorded line notification?

    <p>For quality and control purposes</p> Signup and view all the answers

    What is the primary benefit of the insurance plan, according to the script?

    <p>It covers 100% of funeral expenses</p> Signup and view all the answers

    What is the expected response to the question about interest in the insurance plan?

    <p>Yes, I'm interested</p> Signup and view all the answers

    What is the primary reason for asking about the customer's beneficiary?

    <p>To determine the customer's relationship status</p> Signup and view all the answers

    What is the agent's expected response to the customer's existing life insurance coverage?

    <p>Ok, that's good, you've done some advanced planning</p> Signup and view all the answers

    What is the primary purpose of the follow-up call from the licensed agent?

    <p>To educate the customer more about the insurance plan</p> Signup and view all the answers

    What is the primary reason for asking about the customer's power of attorney?

    <p>To identify the person responsible for making financial decisions</p> Signup and view all the answers

    Study Notes

    Secure for Life Call Purpose

    • The call aims to gauge interest in the insurance plan offered by Secure for Life.
    • The call is intended as a first point of contact, not a definitive sales pitch.

    Eligibility and Cost

    • The plan is available to individuals within a specific age range, which is not mentioned in the provided text.
    • The monthly cost of the insurance plan fluctuates between a specified range, which is also not mentioned in the provided text.

    Beneficiary Information

    • The agent requests the customer's beneficiary's name, address, and relationship to aid in policy set-up and to ensure smooth claims processing.

    Existing Life Insurance Inquiry

    • By inquiring about existing life insurance policies, the agent aims to understand the customer's current coverage needs and identify potential gaps.

    Follow-Up Call Purpose

    • A licensed agent will contact the customer after the initial call to provide further information and address any questions.

    Primary Call Objective

    • The initial call aims to assess customer interest in the Secure for Life insurance plan.

    Current Coverage Inquiry

    • The agent asks about existing life insurance coverage to determine if the customer needs additional protection or has already achieved their desired coverage amount.

    Recorded Line Notification Purpose

    • This notification informs customers that the conversation is being recorded for training and quality purposes.

    Primary Insurance Benefit

    • The script emphasizes the affordability and accessibility of the insurance plan as key selling points.

    Expected Interest Response

    • The agent expects a positive response from the customer, indicating their interest in learning more about the plan.

    Beneficiary Question Purpose

    • The agent asks about the beneficiary to understand who the customer desires to receive the benefits of the insurance policy.

    Agent's Expected Response to Existing Coverage

    • The agent will likely evaluate the customer's existing coverage and determine if it meets their needs before presenting the Secure for Life plan.

    Follow-Up Call Purpose

    • Designed to provide more detailed information and address specific questions about the insurance plan.

    Power of Attorney Inquiry Purpose

    • The agent seeks information about the customer's power of attorney to ensure proper administration of the policy in the event of incapacitation.

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    Description

    Learn about the new Final Expense Insurance plan that covers 100% of funeral expenses with no medical exams or personal visits. Understand the plan's benefits and how it can help you.

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