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Questions and Answers
How can customers manage their attributes and subscription preferences in Marketing Cloud?
How can customers manage their attributes and subscription preferences in Marketing Cloud?
- By updating the Sales Cloud directly
- Through the Profile Center (correct)
- By contacting Salesforce support
- By clicking on email links
What feature in Sales/Service Cloud supports subscribing and resubscribing customers?
What feature in Sales/Service Cloud supports subscribing and resubscribing customers?
- Marketing Cloud Connect tool
- AMPscript Functions
- Marketing Cloud Resubscribe button (correct)
- Marketing Cloud Unsubscribe button
What does Marketing Cloud Connect enable regarding Salesforce data updates?
What does Marketing Cloud Connect enable regarding Salesforce data updates?
- Tracking engagement history in Sales/Service Cloud
- Retrieving, creating, and updating object records in real-time (correct)
- Managing customer preferences in Marketing Cloud
- Sending emails from Salesforce
Where can individual email results (IER) be tracked for Marketing Cloud engagements?
Where can individual email results (IER) be tracked for Marketing Cloud engagements?
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In which cloud platform can custom fields be created and mapped to Marketing Cloud attributes?
In which cloud platform can custom fields be created and mapped to Marketing Cloud attributes?
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