Podcast
Questions and Answers
How can customers manage their attributes and subscription preferences in Marketing Cloud?
How can customers manage their attributes and subscription preferences in Marketing Cloud?
- By updating the Sales Cloud directly
- Through the Profile Center (correct)
- By contacting Salesforce support
- By clicking on email links
What feature in Sales/Service Cloud supports subscribing and resubscribing customers?
What feature in Sales/Service Cloud supports subscribing and resubscribing customers?
- Marketing Cloud Connect tool
- AMPscript Functions
- Marketing Cloud Resubscribe button (correct)
- Marketing Cloud Unsubscribe button
What does Marketing Cloud Connect enable regarding Salesforce data updates?
What does Marketing Cloud Connect enable regarding Salesforce data updates?
- Tracking engagement history in Sales/Service Cloud
- Retrieving, creating, and updating object records in real-time (correct)
- Managing customer preferences in Marketing Cloud
- Sending emails from Salesforce
Where can individual email results (IER) be tracked for Marketing Cloud engagements?
Where can individual email results (IER) be tracked for Marketing Cloud engagements?
In which cloud platform can custom fields be created and mapped to Marketing Cloud attributes?
In which cloud platform can custom fields be created and mapped to Marketing Cloud attributes?