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Questions and Answers
What are the classical management perspectives?
Scientific management, Administrative management, Bureaucratic management.
Who is associated with the bureaucratic management theory?
Max Weber.
Which of the following is a limitation of bureaucratic management?
Theory X assumes that employees are inherently motivated to work.
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Theory Y suggests that employees are willing to exercise self-control and take initiative.
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According to Maslow, human behavior is motivated by the desire to satisfy _____ needs.
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What does the quantitative approach to management involve?
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What are the three distinguishing characteristics of management science?
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Study Notes
Learning Outcomes
- Understand classical management perspectives.
- Recognize behavioral management perspectives.
- Explain total quality management.
- Identify contemporary challenges in management.
Classical Management Perspectives
- Includes scientific management, administrative management, and bureaucratic management.
Bureaucratic Management
- Emphasizes rules, hierarchies, and detailed procedures to ensure organization.
- Max Weber's contributions aimed to reduce managerial inconsistencies and abuse of power.
- Benefits include improved efficiency and consistency in operations.
- Limitations involve rigidity, hindering creativity, and excessive paperwork amidst constant change.
Behavioral Management Perspectives
- Highlights the significance of human behavior in management.
- Employees are influenced not just by rules and economic incentives but also by social needs and attitudes.
Theory X and Theory Y (Douglas McGregor)
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Theory X
- Assumes employees dislike work and need constant supervision.
- Authoritarian leadership style viewed as necessary for direction and control.
- Employees motivated mainly by financial compensation.
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Theory Y
- Employees are capable of self-direction and willing to take responsibility.
- Participative management style encourages commitment to organizational goals.
- Challenges exist in implementing this approach at lower management levels.
Abraham Maslow’s Hierarchy of Human Needs
- Proposes that human behavior is driven by a hierarchy of needs.
- Lower-level needs must be satisfied before addressing higher-level needs.
Quantitative Management
- Focuses on employing quantitative techniques for enhanced decision-making.
- Areas include management science, operations management, and management information systems.
Management Science
- Encourages use of mathematical tools, statistics, and computer models to resolve managerial issues.
- Aims to establish efficient operational methods while saving resources.
- Characterized by tackling well-defined problems and recognizing clear alternatives for decision-making.
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Description
This quiz covers Topic 3 of the FAG1007 course on the fundamentals of management. Students will explore classical and behavioral management perspectives, total quality management, and the challenges managers face today. Prepare to deepen your understanding of management theories and their applications.