Factors Influencing Family Buying Decisions Quiz

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Questions and Answers

Which factor mentioned in the text may necessitate different consumption patterns?

  • Perception
  • Age (correct)
  • Personality
  • Beliefs

What does the VALS2 segmentation system use to categorize individuals into eight different groups?

  • Perception
  • Lifestyle (correct)
  • Age
  • Occupation

Which process involves selecting inputs to be exposed to awareness while ignoring others?

  • Selective Exposure (correct)
  • Decision Making
  • Selective Distortion
  • Selective Retention

Which psychological characteristic leads to relatively consistent and lasting responses to one's environment?

<p>Personality (C)</p> Signup and view all the answers

What are beliefs according to the text?

<p>Thoughts about a company (C)</p> Signup and view all the answers

How does selective retention influence individuals' memories according to the text?

<p>It helps remember information supporting personal beliefs and feelings (D)</p> Signup and view all the answers

What are the key steps in identifying possible competitive advantages?

<p>Product, Service, People, Image (A)</p> Signup and view all the answers

Which of the following is NOT a criteria for choosing the right competitive advantages?

<p>Informative (D)</p> Signup and view all the answers

What is a key aspect to consider when selecting an overall positioning strategy?

<p>Value Proposition (B)</p> Signup and view all the answers

In the provided positioning statement example, what does Red Bull's unique selling point (point-of-difference) focus on?

<p>Providing more energy than competitors (C)</p> Signup and view all the answers

How can the intensity of competition between brands be interpreted on a perceptual map?

<p>The closer two brands are, the more different they are perceived to be (C)</p> Signup and view all the answers

What does a failure in differentiation represent in terms of market opportunity?

<p>An untapped market need for distinct offerings (B)</p> Signup and view all the answers

What is the main difference between a customer-driving company and a customer-driven company?

<p>Customer-driving companies focus on serving existing customers, while customer-driven companies try to determine the needs of target markets. (C)</p> Signup and view all the answers

Why is marketing research considered less useful in a customer-driving company?

<p>Customers are unable to make demands about specific products or features. (C)</p> Signup and view all the answers

What is the Societal Marketing Concept based on?

<p>Preserving or enhancing both consumer’s and society’s well-being. (B)</p> Signup and view all the answers

What is the primary interest of managers following the Societal Marketing Concept?

<p>Building social and ethical considerations into marketing practices in addition to company profits and consumer wants. (D)</p> Signup and view all the answers

In which stage of the marketing process does building customer relationships become a key focus?

<p>Stage 4: Building Customer Relationships. (C)</p> Signup and view all the answers

What does Customer Relationship Management involve?

<p>Building/maintaining profitable customer relationships by delivering superior value and satisfaction. (C)</p> Signup and view all the answers

What is the main difference between undifferentiated and differentiated marketing?

<p>Undifferentiated marketing targets the whole market with one offer, while differentiated marketing targets several market segments with separate offers. (A)</p> Signup and view all the answers

Which market coverage strategy focuses on designing separate offers for different market segments?

<p>Differentiated marketing (B)</p> Signup and view all the answers

What is the primary practice involved in micromarketing?

<p>Tailoring products and marketing programs to the needs of specific individuals and local customer groups. (B)</p> Signup and view all the answers

What does positioning in target segments involve?

<p>Implanting the brand’s unique benefits and differentiation in customers’ minds based on important attributes. (A)</p> Signup and view all the answers

Why is positioning necessary according to the text?

<p>Addressing communication overload in the society. (C)</p> Signup and view all the answers

What factors influence the choice of target marketing strategy according to the text?

<p>Product variability. (B)</p> Signup and view all the answers

What is a key advantage of using internal data sources for assessing information needs?

<p>Can be accessed quickly and cheaply (D)</p> Signup and view all the answers

Which department is responsible for monitoring reseller reactions and competitor activities as part of the internal data sources?

<p>Marketing department (B)</p> Signup and view all the answers

What is a common disadvantage associated with competitive marketing intelligence?

<p>High cost of maintaining databases (B)</p> Signup and view all the answers

In competitive marketing intelligence, what is meant by 'dumpster diving' as a source of information?

<p>Searching through competitors' trash for valuable data (C)</p> Signup and view all the answers

What is the main purpose of marketing research as defined in the text?

<p>To collect and analyze data relevant to a marketing situation (C)</p> Signup and view all the answers

Which of the following is NOT mentioned as a source of competitive marketing intelligence in the text?

<p>'Big Data' analytics (D)</p> Signup and view all the answers

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