Facilitative Mediation Process

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What is the first step in the mediation process?

Create an agreement

Agree to mediate (correct)

Create a win-win solution

Focus on interests and needs

What is the primary goal of the fourth step of mediation?

To create a mutually beneficial solution (correct)

To understand the opposing party's point of view

To identify the interests and needs of both parties

To draft a formal agreement

What is the focus of the third step of mediation?

Gathering points of view

Creating a win-win solution

Drafting a formal agreement

Identifying interests and needs (correct)

What is the outcome of the fifth step of mediation?

A formal agreement is drafted Signup and view all the answers

How many types of mediation are mentioned in the text?

One type is mentioned, but it is not specified Signup and view all the answers

What is the purpose of mediation?

To create a win-win solution Signup and view all the answers

What is a key consideration when collecting physical evidence during an investigation?

Ensuring the evidence is properly documented and secured Signup and view all the answers

When establishing clear terms of reference for an investigation, why is it important to explain who you are and why you are involved?

To build trust and clarify roles Signup and view all the answers

What is a common investigator mistake that should be avoided to ensure neutrality?

Sharing personal feelings and opinions openly Signup and view all the answers

When drafting an investigation report, what is a key element to include for accuracy confirmation?

A written statement to be signed by the involved parties Signup and view all the answers

Why is it essential to advise the support person of their role during the investigation process?

To empower them to assist effectively Signup and view all the answers

What happens if an investigator does not maintain confidentiality regarding the investigation?

Potential bias leading to unfair judgment Signup and view all the answers

Why is it crucial to remain neutral while conducting interviews as an investigator?

To assure fairness and prevent bias Signup and view all the answers

What is a vital element to include when preparing for interviews during an investigation?

Understanding the topics to be covered and preparing relevant questions Signup and view all the answers

Why should investigators focus on facts rather than opinions during an investigation?

Facts provide a more objective basis for decisions Signup and view all the answers

The primary purpose of a workplace investigation is to determine the innocence or guilt of an accused employee.

False Signup and view all the answers

An investigator should always maintain confidentiality regarding the investigation.

True Signup and view all the answers

The goal of mediation is to find a winner and a loser.

False Signup and view all the answers

During an investigation, investigators should focus on collecting physical evidence rather than interviewing witnesses.

False Signup and view all the answers

An investigation report should only include the investigator's conclusions and recommendations.

False Signup and view all the answers

Facilitative Mediation Process

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Questions and Answers

What is the first step in the mediation process?

What is the primary goal of the fourth step of mediation?

What is the focus of the third step of mediation?

What is the outcome of the fifth step of mediation?

How many types of mediation are mentioned in the text?

What is the purpose of mediation?

What is a key consideration when collecting physical evidence during an investigation?

When establishing clear terms of reference for an investigation, why is it important to explain who you are and why you are involved?

What is a common investigator mistake that should be avoided to ensure neutrality?

When drafting an investigation report, what is a key element to include for accuracy confirmation?

Why is it essential to advise the support person of their role during the investigation process?

What happens if an investigator does not maintain confidentiality regarding the investigation?

Why is it crucial to remain neutral while conducting interviews as an investigator?

What is a vital element to include when preparing for interviews during an investigation?

Why should investigators focus on facts rather than opinions during an investigation?

The primary purpose of a workplace investigation is to determine the innocence or guilt of an accused employee.

An investigator should always maintain confidentiality regarding the investigation.

The goal of mediation is to find a winner and a loser.

During an investigation, investigators should focus on collecting physical evidence rather than interviewing witnesses.

An investigation report should only include the investigator's conclusions and recommendations.

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