Podcast
Questions and Answers
What is a primary ethical concern regarding the capture of photos and biometric data by Telangana authorities?
What is a primary ethical concern regarding the capture of photos and biometric data by Telangana authorities?
Which legal principle is violated by the Telangana authorities' policies on photographing individuals?
Which legal principle is violated by the Telangana authorities' policies on photographing individuals?
Which of the following is a potential misuse of facial recognition technology as mentioned in the ethical concerns?
Which of the following is a potential misuse of facial recognition technology as mentioned in the ethical concerns?
Which of the following can be considered a disadvantage of using surveillance technology according to the ethical discussion?
Which of the following can be considered a disadvantage of using surveillance technology according to the ethical discussion?
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How does Bell’s value of integrity relate to data privacy?
How does Bell’s value of integrity relate to data privacy?
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What value does Animikii's concept of truth promote in relation to data practices?
What value does Animikii's concept of truth promote in relation to data practices?
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Which component is NOT a principle of cultural safety regarding data privacy?
Which component is NOT a principle of cultural safety regarding data privacy?
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What aspect does the value of wisdom relate to in terms of data use according to Animikii's values?
What aspect does the value of wisdom relate to in terms of data use according to Animikii's values?
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Was the capture and use of location data by Tim Horton’s ethical?
Was the capture and use of location data by Tim Horton’s ethical?
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What constitutes a privacy violation regarding Tim Horton's location data collection?
What constitutes a privacy violation regarding Tim Horton's location data collection?
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Why should apps that share Canadian data with foreign governments be considered for banning?
Why should apps that share Canadian data with foreign governments be considered for banning?
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What is crucial for maintaining emergency communication systems in a country?
What is crucial for maintaining emergency communication systems in a country?
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What is one way Rogers can prepare its employees for emergencies?
What is one way Rogers can prepare its employees for emergencies?
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How can a company enhance its emergency preparedness?
How can a company enhance its emergency preparedness?
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What does the principle of data minimization entail?
What does the principle of data minimization entail?
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Why should Canada enforce strong protection laws for children's data?
Why should Canada enforce strong protection laws for children's data?
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What is a significant reason TEMU might struggle with long-term sustainability?
What is a significant reason TEMU might struggle with long-term sustainability?
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What key factor makes TEMU unlikely to replace Amazon.ca?
What key factor makes TEMU unlikely to replace Amazon.ca?
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What do information systems controls help protect against?
What do information systems controls help protect against?
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What is one disadvantage of monolithic platforms?
What is one disadvantage of monolithic platforms?
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What is a key advantage of a monolithic platform?
What is a key advantage of a monolithic platform?
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What is one of the benefits that Amazon realizes from its use of machine learning applications in fulfillment centers?
What is one of the benefits that Amazon realizes from its use of machine learning applications in fulfillment centers?
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What type of analytics is used to forecast malaria outbreaks by combining real-time data with satellite imagery?
What type of analytics is used to forecast malaria outbreaks by combining real-time data with satellite imagery?
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In the car repair industry, who primarily benefits from AI implementation?
In the car repair industry, who primarily benefits from AI implementation?
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Which of the following is a human resource problem encountered by Amazon due to its machine learning applications?
Which of the following is a human resource problem encountered by Amazon due to its machine learning applications?
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What is a primary advantage of composable systems?
What is a primary advantage of composable systems?
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What key benefit does cloud technology provide in the context of IT solutions?
What key benefit does cloud technology provide in the context of IT solutions?
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What type of data is NOT used by Google’s Earth Engine?
What type of data is NOT used by Google’s Earth Engine?
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What technology solution could help mitigate human resource problems for Amazon workers?
What technology solution could help mitigate human resource problems for Amazon workers?
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What is a disadvantage of a composable system?
What is a disadvantage of a composable system?
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What did Haribo aim to achieve with their ERP system upgrade?
What did Haribo aim to achieve with their ERP system upgrade?
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Which application of Google Earth Engine focuses on environmental monitoring?
Which application of Google Earth Engine focuses on environmental monitoring?
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What is one negative impact on car repair shops due to the implementation of AI?
What is one negative impact on car repair shops due to the implementation of AI?
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What is a core commitment of tech stewardship?
What is a core commitment of tech stewardship?
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What effectively minimizes the need for traditional hardware in IT solutions?
What effectively minimizes the need for traditional hardware in IT solutions?
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How do autonomous mobile robots differ from traditional robots?
How do autonomous mobile robots differ from traditional robots?
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What was a challenge faced by Haribo during their ERP system implementation?
What was a challenge faced by Haribo during their ERP system implementation?
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What is one critical approach to better prepare for an ERP upgrade?
What is one critical approach to better prepare for an ERP upgrade?
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What is a significant advantage of decentralized IT?
What is a significant advantage of decentralized IT?
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What aspect does predictive analytics cover in the context described?
What aspect does predictive analytics cover in the context described?
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What is a common application of descriptive analytics in healthcare?
What is a common application of descriptive analytics in healthcare?
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What customer relationship management method can improve customer experience through automation?
What customer relationship management method can improve customer experience through automation?
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What major change did technology bring to the banking industry regarding system architecture?
What major change did technology bring to the banking industry regarding system architecture?
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Study Notes
Case Study #1 – Facial Recognition in India Raises Concerns
- Telangana authorities are using facial recognition software, raising concerns about privacy violations.
- Collection of photos and biometric data without consent is a privacy violation.
- Profiling and lack of transparency contribute to ethical concerns.
- No safeguards exist for preventing misuse of the collected data.
- The practice clashes with a Supreme Court ruling on privacy as a fundamental right.
- The use of the software violates a 1920 law prohibiting the photographing or fingerprinting of those not arrested or convicted.
Case Study #2 – Driving Change through Technology, the Indigenous Way
- Bell's values (integrity, respect, safety, ethical conduct, and conflict avoidance) relate to honest data handling, respecting data rights, preventing misuse, following laws, and avoiding personal gain from data.
- Animikii's values (humility, truth, honesty, wisdom, respect, courage, and love) relate to respecting client views, promoting transparency, honest data use, beneficial use, data sovereignty, advocating ethical practices, prioritizing community well-being.
- Cultural safety in data privacy includes data sovereignty, cultural respect, inclusive policies, informed consent, heritage protection and cultural sensitivity training.
Case Study #3 – “No Thank-you” to Donuts and TikTok Questions
- Tim Hortons' collection of customer location data without explicit consent was unethical and violated privacy.
- The app tracked user location even when inactive, violating privacy rights.
- There's a debate about banning apps sharing Canadian data with foreign governments, with considerations for national security and personal data. The specific countries involved could influence the decision.
Chapter 4 - Case #1 - Our Biggest Infrastructure Failure
- Effective emergency communications are crucial for national resilience during disasters and emergency services.
- Companies like Rogers should train employees in emergency response and conduct regular drills.
- Organizations need emergency plans, testing backup systems, and clear procedures for crisis management.
- Individual preparedness includes creating a kit, securing documents, having an emergency contact list, and ensuring the home is weatherproof.
Chapter 4 - Case #2 - Hospital for Sick Children (SickKids) Goes Code Grey
- Hacking a children's hospital carries significant ethical concerns, particularly regarding the potential for harm to vulnerable patients.
- Data minimization, storing only necessary data, minimizes the scope of potential breaches.
- Canada needs strong laws protecting children's data, given their vulnerability and the long-term impacts of collected data.
Chapter 7 - Case Study #1 – TEMU Arrives in Canada
- TEMU's long-term success depends on building trust, ensuring quality products, and addressing ethical concerns.
- The direct-source business model can complement other industries with a strong, verified source.
- Business pressures include economic conditions, competition, and social/ethical concerns.
- Amazon.ca is unlikely to be replaced by TEMU due to its superior logistics, established trust, and extensive product variety. Online retailers can counteract the threat by diversifying product offerings and improving customer service.
Chapter 7 - Case Study #2 – Online Fraud in Canada
- CAFC toolkits give broad fraud prevention advice, targeting diverse risks, while Shopify focuses on e-commerce-specific problems through software solutions.
- Small businesses can enhance security with multi-factor authentication, fraud detection tools, and periodic security audits.
- Information system controls (like access control, encryption, and transaction monitoring) safeguard against e-commerce fraud.
Chapter 7 - Case Study #3 – Direct Electric Vehicles Sales Via E-commerce
- Direct EV sales could lower costs but might affect employment and local revenue.
Chapter 10 - Case Study #1 – Composable Business
- Monolithic platforms: Integrated systems from a single vendor, simplifying implementation but limiting flexibility.
- Composable systems: Independent components integrated via APIs, enabling agility and customization but requiring careful planning.
- Technology's impact on banking includes adopting composable systems, enhancing online/mobile services, and leveraging cloud technology.
Chapter 10 - Case Study #2 – Centralized vs Decentralized
- Centralized IT: Efficiency, standardization, ease of maintenance, security, adherence to industry standards, but limits flexibility.
- Decentralized IT: Faster decision-making, customization, but can lead to different standards and security challenges.
- Cloud computing shifts reliance from centralized IT, facilitating hybrid solutions. Hybrid models combine centralized security and standardization with departmental autonomy, leveraging the cloud for scalability.
Chapter 10 - Case Study #3 – Haribo’s ERP Project
- Haribo aims to streamline production, replace outdated systems, and improve international operations.
- ERP implementation challenges include misalignment with business goals, employee resistance, and operational disruptions.
- Successful ERP upgrades require aligning goals with business objectives, careful planning of business process re-engineering, and rigorous pre-launch testing.
Guest Speaker – Tech Stewardship
- Tech stewardship focuses on shaping technology's impact for beneficial change and emphasizes the importance of values-driven technology use.
- Tech stewardship behaviours include purposeful, responsible, inclusive, and regenerative practices. Regenerative practices consider environmental, economic, community, and individual well-being.
Chapter 11 - Case Study #1 – Robust to the Rescue
- Autonomous mobile robots adapt to environments and perform diverse tasks, improving efficiency and labor costs in warehousing.
- Warehouses are unlikely to be fully automated due to the need for human judgment in complex scenarios.
Chapter 11 - Case Study #2 – IT helps Laura Canada to come back
- Laura Canada used IT solutions (single platform integration, AI-powered personalization, automated campaigns, enhanced website performance) to improve customer experience, boost sales, and improve supply chain efficiency. Other CRM approaches include loyalty programs and chatbots. Other supply chain approaches include demand forecasting.
Chapter 12 - Case Study #1 – North York General Hospital uses IBM Analytics solutions
- NYGH aims to improve patient care and operational efficiency, adopting a single data analysis system.
- Data sources include patient data, operational performance, financial data, and resources.
- Descriptive analytics applications include performance dashboards, reporting on QBPs, and real-time monitoring.
- Predictive applications involve forecasting ED volumes, managing bottlenecks, and optimizing patient flow. NYGH leveraged analytics during the COVID-19 pandemic for real-time data on cases, optimizing resources.
Chapter 12 - Case Study #2 – Google’s earth engine
- Google Earth Engine uses satellite imagery, aerial photography, street view, GIS, and environmental data.
- Descriptive analytics uses mapping tools for environmental monitoring and weather forecasting.
- Predictive analytics includes forecasting malaria outbreaks using real-time data and satellite imagery, enabling healthcare workers to predict and prepare for new cases.
Chapter 14 - Case Study #1 – Artificial Intelligence in Amazon Fulfillment Centres
- Amazon benefits from ML applications in improved efficiency, cost savings, real-time monitoring, and increased productivity.
- Human resource problems arising include pressure on workers, decreased breaks, and potential injuries due to demanding work pace. Potential solutions include automated scheduling and robotic safety enhancement. Management solutions to support workers are also needed.
Chapter 14 - Case Study #2 – AI in the Car Repair Industry
- AI in the car repair industry, primarily benefits insurance companies. Increased efficiency, cost savings, and improved accuracy in processing claims are advantages. Car repair shops face potential challenges of lower estimates, increased disputes, and less personal customer interaction.
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Description
This quiz examines ethical concerns surrounding the use of facial recognition technology in India, particularly the implications for privacy and data consent. It discusses the clash with legal rulings and the potential misuse of biometric data. Explore the dilemmas faced by authorities and the societal impact of such technologies.