Data Privacy and AI Facial Recognition
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Questions and Answers

What is the primary role of the Privacy Commissioner under PIPEDA?

  • To investigate all complaints and seek to educate companies on compliance matters (correct)
  • To collect personal information for commercial activities
  • To resolve issues only through the Federal Court
  • To educate individuals on compliance matters
  • What kind of information is NOT protected under PIPEDA?

  • Facial recognition data
  • Banking information
  • Business card information publicly disclosed (correct)
  • Home address and phone number
  • Who enforces the Personal Information Protection and Electronic Documents Act (PIPEDA)?

  • Information and Privacy Commissioner of Ontario
  • Federal Court of Canada
  • Office of the Privacy Commissioner of Canada (correct)
  • Competition Bureau
  • What is a potential risk posed by AI facial recognition technology to personal data security?

    <p>Potential misuse or unauthorized access to personal data</p> Signup and view all the answers

    What is the maximum penalty a company may face for obstructing the Commissioner's investigation or destroying records?

    <p>$100,000 per case</p> Signup and view all the answers

    What is the primary requirement for businesses regarding personal information under PIPEDA?

    <p>To clearly state intentions and practices for the use of personal information</p> Signup and view all the answers

    Which of the following is an example of personal information protected under PIPEDA?

    <p>Home address and phone number</p> Signup and view all the answers

    What applies to organizations that collect, use, or disclose personal information for commercial activity?

    <p>PIPEDA</p> Signup and view all the answers

    What is the main reason behind the proposal of Bill C-27?

    <p>To protect Canadian's personal data and ensure businesses use it for intended purposes</p> Signup and view all the answers

    Which of the following is NOT one of the proposed Acts?

    <p>General Data Protection Regulation (GDPR)</p> Signup and view all the answers

    What is a key aspect of the CMA Code of Ethics and Standards of Practice regarding marketing to children?

    <p>Parents or guardians must provide consent for children under 13</p> Signup and view all the answers

    Which province in Canada has its own legislation regarding marketing to children?

    <p>Alberta</p> Signup and view all the answers

    What is a concern regarding children's personal data?

    <p>Children are unable to understand consent and require protection</p> Signup and view all the answers

    What is a similarity between the proposed Acts in Canada and regulations in other jurisdictions?

    <p>They all prioritize the protection of personal data</p> Signup and view all the answers

    What is the main purpose of implementing safeguards in companies?

    <p>To protect users' data from unauthorized access</p> Signup and view all the answers

    What is an example of an opt-out consent language?

    <p>If you do not want to be contacted by us in the future, please check the box below</p> Signup and view all the answers

    What is an exception to PIPEDA where a business may need to disclose personal information without the person's consent?

    <p>If the person has violated a law in Canada or within a province</p> Signup and view all the answers

    What is the main purpose of Bill C-27?

    <p>To propose Acts related to consumer privacy, data protection, and AI systems</p> Signup and view all the answers

    Why is it important to provide users with access to their personal information?

    <p>To allow them to correct inaccuracies</p> Signup and view all the answers

    What is an example of a technological safeguard to protect users' data?

    <p>Data encryption</p> Signup and view all the answers

    Why is it important for companies to be prepared to be challenged by users or courts regarding compliance?

    <p>To demonstrate compliance with privacy laws and regulations</p> Signup and view all the answers

    What is a key principle of obtaining meaningful consent?

    <p>Using clear and specific language in consent requests</p> Signup and view all the answers

    What is the main focus of Canada's Anti-Spam Legislation (CASL)?

    <p>Protecting the public from commercial electronic messages</p> Signup and view all the answers

    What is the penalty for violating the Do Not Call List (DNCL)?

    <p>$1,500 per person and $15,000 per company</p> Signup and view all the answers

    Which of the following is an exemption to the Do Not Call List (DNCL)?

    <p>Canadian registered charities</p> Signup and view all the answers

    What is required of telemarketers under the Do Not Call List (DNCL)?

    <p>To maintain a 'do not call' list and implement requests within 14 days</p> Signup and view all the answers

    What defines an 'existing business relationship' under the Do Not Call List (DNCL)?

    <p>The consumer has a written contract that is still in effect or has expired within the last 18 months</p> Signup and view all the answers

    What is a requirement under PIPEDA for the collection of personal information?

    <p>Collection of personal information only for a specified purpose</p> Signup and view all the answers

    What is the purpose of Canada's Anti-Spam Legislation (CASL)?

    <p>To protect the public and violators can face penalties</p> Signup and view all the answers

    Under the Do Not Call List (DNCL), how long does a telemarketer have to implement a request to be added to the 'do not call' list?

    <p>14 days</p> Signup and view all the answers

    What is a consequence of non-compliance with PIPEDA?

    <p>All of the above</p> Signup and view all the answers

    Which of the following is NOT an exemption to the Do Not Call List (DNCL)?

    <p>Telemarketing companies</p> Signup and view all the answers

    What is a principle of PIPEDA that ensures the accuracy of personal information?

    <p>Accuracy</p> Signup and view all the answers

    What is a right of the user under PIPEDA?

    <p>Right to access their personal information</p> Signup and view all the answers

    What is an example of a sensitive question under PIPEDA?

    <p>What is your religion?</p> Signup and view all the answers

    What must a company do with personal information after the initial purpose is complete?

    <p>Destroy or render the information anonymous</p> Signup and view all the answers

    What is a challenge for companies under PIPEDA?

    <p>Poorly designed websites that allow hackers to access consumer data</p> Signup and view all the answers

    What is a principle of PIPEDA that ensures companies are responsible for personal data?

    <p>Accountability</p> Signup and view all the answers

    Study Notes

    Information and Privacy Commissioner of Ontario

    AI Facial Recognition Technology

    • AI facial recognition technology raises concerns about personal data security
    • It is unclear whether facial recognition technology is considered personal data
    • The use of AI facial recognition technology in public and private spaces raises concerns about data privacy and security

    PIPEDA

    • The Personal Information Protection and Electronic Documents Act (PIPEDA) is a federal law that applies to organizations that collect, use, or disclose personal information for commercial activity
    • PIPEDA is enforced by the Office of the Privacy Commissioner of Canada
    • PIPEDA applies across Canada, but some provinces have similar legislation (BC, AB, and QC)

    Role of the Privacy Commissioner

    • The Privacy Commissioner investigates all complaints, but may discontinue if the complainant's issue is trivial or frivolous
    • The Commissioner seeks to educate companies on compliance matters
    • The Commissioner resolves issues outside of the Federal Court
    • Companies that obstruct the Commissioner's investigation or destroy records face a maximum penalty of $100,000 per case

    Personal Information

    • PIPEDA defines personal information as "information about an identifiable individual"
    • Corporate information, such as name, title, business address, and telephone number, is not protected by PIPEDA
    • Personal information includes information that is not publicly disclosed, such as credit card information and personal data

    PIPEDA Mandates

    • Businesses must clearly state their intentions and practices for the use of personal information
    • Individuals must consent to the collection, usage, or disclosure of their personal information for commercial activity
    • Limits the collection of personal information to what is necessary to identify the person
    • Personal info must be collected by fair and lawful means

    PIPEDA Challenges for Companies

    • Poorly designed websites can allow hackers to access backdoors to consumer and business data
    • Businesses must clearly state their intentions and needs for consumer data and allow consumers to say "no"
    • PIPEDA limits the retention of personal data and requires data to be destroyed or rendered anonymous after the initial purpose is complete
    • Data breaches are a common concern

    Additional Requirements under PIPEDA

    • Users have the right to access their personal information from within the company
    • Users have the right to correct and update their information
    • Users have the right to access an organization's privacy policies and practices

    Ten Principles of PIPEDA

    • Accountability: Ensure compliance with how personal data is used under PIPEDA
    • Identifying Purposes: Data is used to identify the user and only that user
    • Consent: The user must consent to the collection of personal information by the company
    • Limiting Collection: User data is collected only for an intended purpose
    • Limiting Use, Disclosure, and Retention: Consent is needed if a business wishes to use personal information for other uses
    • Accuracy: Data must be accurate, complete, and current as necessary for the identified purpose
    • Safeguards: Companies need to implement physical, organizational, and technological safeguards to protect users' data
    • Openness: Company policies allow the user full access to their data
    • Individual Access: The user must be given access to personal information and the ability to correct inaccuracies
    • Challenging Compliance: Organizations must ensure compliance and be prepared to be challenged by users or courts
    • Language needs to be clear on consent and cannot be vague
    • Opt-out: Users must check a box to decline consent
    • Opt-in: Users must actively give consent
    • Against the law: Pre-checking the opt-in box is not allowed
    • Alternatives to consenting to company policies must be provided

    Exceptions to PIPEDA

    • A business may need to disclose personal info without the person's consent in certain situations, such as:
      • Breach of agreement or contract
      • Court subpoena, warrant, or order
      • Emergency threatening a person's life, health, or security
      • Information collected from a public source
      • Data gathered from a third party regarding the delivery of flowers

    Bill C-27 – Digital Charter Implementation Act

    • Bill C-27 contains three proposed Acts related to consumer privacy, data protection, and AI systems
    • The proposed Acts are:
      • The Consumer Privacy Protection Act (CPPA)
      • The Personal Information and Data Protection Tribunal Act (PIDPTA) – Updates for PIPEDA
      • The Artificial Intelligence and Data Act (AIDA)
    • Bill C-27 is still in process and has been in development since 2022

    Is Your Data the New Currency?

    • Tough new laws around the world, such as GDPR and CCPA, are being enforced to protect consumer data
    • Marketers need to realize the shift and adapt to new laws and regulations

    Collecting a Child's Information

    • PIPEDA is largely silent on marketing to children, but some provinces have legislation in place (BC and AB)
    • Most companies follow the CMA Code of Ethics and Standards of Practice on marketing to children under 13
    • Do children understand consent?

    Canada's Anti-Spam Legislation (CASL)

    • Pertains to commercial electronic messages (email, text, SMS)
    • Must provide an unsubscribe mechanism
    • Strict legislation to protect the public, with violators facing penalties of $10 million, plus individual damages of $200 - $1 million per day

    Privacy and Telemarketers

    • Do Not Call List (DNCL) is managed by the CRTC
    • Users can register on DNCL
    • Telemarketers must maintain a "do not call" list, and when the request is made, it must be implemented within 14 days
    • Violations of the DNCL result in fines of $1,500 per person and $15,000 per company that received the offending calls

    Exemptions to DNCL

    • Canadian registered charities
    • Political parties, riding associations, and candidates
    • Newspaper of general circulation soliciting subscriptions
    • Organizations conducting market research, surveys, or public opinion polls
    • Organizations with whom a consumer has an existing business relationship, defined as:
      • Purchased, leased, or rented a product or service from the telemarketer in the last 18 months
      • Written contract that is still in effect or has expired within the last 18 months
      • Asked a telemarketer about a product or service within the last six months

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