29 Questions
Which of the following is a visible aspect of organizational behavior?
Emotional intelligence
What is the hidden aspect of organizational behavior?
Interpersonal conflicts
Which of the following is NOT a non-cognitive skill related to emotional intelligence?
Self-awareness
What does Machiavellianism measure?
The degree of pragmatism
What does self-monitoring measure?
The ability to adjust behavior to external situational factors
What is the focus of organizational behavior?
Understanding hidden aspects of work
Which employee behavior refers to discretionary actions that are not part of an employee's formal job description, but contribute positively to the organization?
Organizational Citizenship Behavior (OCB)
What is the consequence of high turnover rates in an organization?
Increased workloads for others
What is the definition of absenteeism?
The failure to show up at work as scheduled
What is the measure of both work efficiency and effectiveness?
Employee Productivity
Do personality attributes differ across cultures?
Yes, but there is also overlap and diversity within cultures
Which of the following is NOT one of the Big Five personality factors?
Introversion
Which personality factor reflects an individual's level of organization, responsibility, and goal-oriented behavior?
Conscientiousness
Which personality factor assesses an individual's level of compassion, cooperation, and general concern for others?
Agreeableness
Which personality factor reflects an individual's emotional stability and tendency to experience negative emotions?
Neuroticism
Which of the following is NOT a criticism of the MBTI?
Reliable predictor of job performance
What is one of the applications of the MBTI?
Personal and professional development
Which of the following is NOT considered an example of organizational citizenship behavior (OCB)?
Avoiding unnecessary conflicts
What is the relationship between job satisfaction and turnover rates?
High job satisfaction leads to lower turnover rates
What does workplace misbehavior include?
Intentional employee behaviors that are harmful to the organization
Which component of an attitude refers to the emotional or feeling part?
Affective component
What is job involvement?
The degree to which an employee identifies with their job
Which factor is NOT among the top 5 contributing factors to employee engagement?
Providing good service to customers
What is cognitive dissonance theory?
The theory that people experience discomfort when their attitudes and behaviors are inconsistent
What determines how hard individuals try to reduce cognitive dissonance?
All of the above
What can individuals do to reduce cognitive dissonance when the factors creating the dissonance are important?
All of the above
How does the perception of influence over the factors affecting cognitive dissonance impact individuals' reaction to the dissonance?
They won't be receptive to attitude change or feel the need to do so
What is the correlation between job productivity and job satisfaction?
Job productivity and job satisfaction are positively correlated
What does the Myers-Briggs Type Indicator (MBTI) measure?
Personality preferences
Test your knowledge on Organizational Citizenship Behavior and Job Satisfaction with this quiz. Learn about the importance of OCB in enhancing teamwork and overall organizational performance, and understand the significance of job satisfaction in maintaining a positive attitude towards work and colleagues.
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