Contract Law: Exemption Clauses - Week 5

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Questions and Answers

What is the primary function of an exemption clause in a contract?

  • To outline the methods of dispute resolution between parties.
  • To establish the governing law and jurisdiction for the contract.
  • To limit or exclude liability that would otherwise apply to a contracting party. (correct)
  • To guarantee a specific level of performance by one party.

In commercial contracts, why might a party prefer to limit rather than exclude liability?

  • Exclusion clauses are generally unenforceable in commercial settings.
  • Limiting liability is easier to incorporate into a contract.
  • Limiting liability is always legally required, whereas exclusion is prohibited.
  • Limiting liability presents a compromise that may be more acceptable to both parties. (correct)

What are the three main considerations when determining if a party can rely on an exemption clause?

  • Intention, understanding, and consent.
  • Negotiation, agreement, and signing.
  • Incorporation, construction, and statutory controls. (correct)
  • Clarity, fairness, and reasonableness.

Which element relating to exemption clauses determines if the clause is part of the contract?

<p>Incorporation (A)</p> Signup and view all the answers

What is the focus of the 'construction' consideration when evaluating an exemption clause?

<p>Determining if the clause clearly and unambiguously covers the specific breach and resulting loss. (C)</p> Signup and view all the answers

In the context of exemption clauses, what is meant by 'statutory controls'?

<p>Legal limitations imposed by statutes such as the Unfair Contract Terms Act or the Consumer Rights Act. (A)</p> Signup and view all the answers

Which of the following elements might be present in an exemption clause?

<p>A specification of which types of loss the exemption relates to. (B)</p> Signup and view all the answers

What does the principle of contra proferentem mean in the context of construing exemption clauses?

<p>The clause is interpreted strictly against the party seeking to rely on it. (B)</p> Signup and view all the answers

In which situation is a court LEAST likely to apply the contra proferentem rule strictly?

<p>When the exemption clause merely limits liability to a reasonable amount. (B)</p> Signup and view all the answers

In Houghton v Trafalgar Insurance, what was the key issue in determining whether the insurance company could rely on the exemption clause?

<p>Whether the term 'load' could be interpreted to include passengers. (A)</p> Signup and view all the answers

According to the Houghton v. Trafalgar Insurance case, when construing an ambiguous clause against the proferens, which statement is true?

<p>The court stated that the plainest possible words are needed if the intention were to exclude insurance cover. (D)</p> Signup and view all the answers

According to the Victoria Street v. House of Fraser case, what is considered sufficient to determine the meaning of a contractual provision?

<p>The words used, the commercial sense, and the documentary and factual context. (A)</p> Signup and view all the answers

What specific wording in a contract most clearly demonstrates an intention to exclude liability for negligence?

<p>Explicit use of the word 'negligence' (C)</p> Signup and view all the answers

What is the significance of the 'Canada Steamship rules' in the context of exemption clauses?

<p>They determine whether an exemption clause should be interpreted as excluding liability for negligence. (A)</p> Signup and view all the answers

How might the courts approach the interpretation of exemption clauses in commercial contracts between parties of equal bargaining power?

<p>With a more commercial and less mechanistic approach. (A)</p> Signup and view all the answers

What is the doctrine of privity in contract law, and how does it relate to exemption clauses?

<p>It prevents parties outside the contract from benefiting from its terms, including exemption clauses. (A)</p> Signup and view all the answers

Which Act has reduced the common law effect of the doctrine of privity in certain circumstances?

<p>The Contracts (Rights of Third Parties) Act 1999 (A)</p> Signup and view all the answers

What is the primary purpose of the Unfair Contract Terms Act 1977 (UCTA)?

<p>To limit the extent to which liability can be avoided by contract terms. (A)</p> Signup and view all the answers

To what type of liability does UCTA primarily apply?

<p>Business liability (D)</p> Signup and view all the answers

Which of the following scenarios falls under the scope of the Consumer Rights Act 2015 rather than UCTA?

<p>A contract where one party is a business and the other is a consumer. (C)</p> Signup and view all the answers

According to UCTA, what is the status of a contract term that attempts to exclude liability for death or personal injury resulting from negligence?

<p>It is void. (A)</p> Signup and view all the answers

Under UCTA, what is the test applied to exclusion or restriction of liability for losses other than death or personal injury resulting from negligence?

<p>The reasonableness test (B)</p> Signup and view all the answers

Under which circumstance does UCTA regulate exclusions or limitations of liability for breach of contract?

<p>When a party deals on its own written standard terms of business. (C)</p> Signup and view all the answers

According to the St Albans City Council v. International Computers Ltd case, when are a party's general terms of business still considered dealing on 'standard terms' for the purposes of UCTA?

<p>Even if the terms have been subject to negotiation, if the terms remain effectively untouched. (B)</p> Signup and view all the answers

According to section 11 & schedule 2, what is the key criterion for a term to satisfy the UCTA reasonableness test?

<p>It must have been a fair and reasonable one to include at the time the contract was made. (B)</p> Signup and view all the answers

What should an appellate court do, according to Lord Bridge of the George Mitchell (Chester Hall) Ltd v Finney Lock Seeds Ltd case, with the original decision made by the judge?

<p>Treat the original decision with the utmost respect and only interfere if it proceeded on some erroneous principle. (A)</p> Signup and view all the answers

Which of the following Acts primarily regulates unfair terms in consumer contracts?

<p>The Consumer Rights Act 2015 (CRA) (C)</p> Signup and view all the answers

What is a key difference between UCTA and CRA in their approach to regulating contract terms?

<p>UCTA distinguishes between contracts on standard terms and those individually negotiated, while CRA does not. (D)</p> Signup and view all the answers

In which area does the CRA regulate unfair terms, similar to UCTA's regulation in business contracts?

<p>Attempts to exclude or limit liability for breach of contract. (C)</p> Signup and view all the answers

What does section 65(1) of the Consumer Rights Act 2015 state regarding a trader's ability to exclude liability?

<p>A trader cannot exclude or restrict liability for death or personal injury resulting from negligence. (B)</p> Signup and view all the answers

Which of the following implied terms in a contract for goods CANNOT be excluded or restricted under the Consumer Rights Act 2015?

<p>The goods must be of satisfactory quality. (B)</p> Signup and view all the answers

According to the CRA, what happens if a service is not performed with reasonable care and skill?

<p>Any attempt to entirely exclude liability is not binding on the consumer. (D)</p> Signup and view all the answers

What condition must terms meet to be exempted from fairness assessment under the CRA?

<p>They must be transparent and prominent. (D)</p> Signup and view all the answers

What is the primary test for determining whether a term in a consumer contract is 'unfair' under the CRA?

<p>Whether, contrary to good faith, it causes a significant imbalance in the parties' rights and obligations. (A)</p> Signup and view all the answers

According to Part 1 of Schedule 2 in CRA, what is an interesting term inclusion?

<p>Any term inappropriately excluding or limiting the legal rights of the consumer in relation to inadequate performance (D)</p> Signup and view all the answers

Under the CRA, what does the anti-avoidance provisions cover?

<p>Making the liability of the enforcement subject to onerous conditions, and limiting the rights. (C)</p> Signup and view all the answers

What is the crucial distinction between an exclusion clause and a limitation of liability clause?

<p>A limitation clause sets a maximum amount of damages payable, while an exclusion clause attempts to remove liability entirely. (A)</p> Signup and view all the answers

When determining if a party can rely on an exemption clause, what initial factor must be established?

<p>That the exemption clause is actually part of the contract. (D)</p> Signup and view all the answers

What is the primary focus when assessing the 'construction' of an exemption clause?

<p>Whether the clause, as drafted, encompasses the specific breach and resulting loss. (C)</p> Signup and view all the answers

What additional element concerning exemption clauses is essential to consider after incorporation and construction?

<p>The impact of relevant legislation, such as UCTA or CRA. (B)</p> Signup and view all the answers

Which of the following elements is commonly found in exemption clauses?

<p>Specification of the types of losses to which the exemption applies. (D)</p> Signup and view all the answers

What legal principle guides courts in interpreting ambiguous exemption clauses?

<p><em>Contra proferentem</em>. (C)</p> Signup and view all the answers

In cases of ambiguity, against whom will an ambiguous exemption clause generally be construed?

<p>The party seeking to rely on the clause. (A)</p> Signup and view all the answers

In what situation are courts LEAST likely to strictly apply the contra proferentem rule?

<p>When the clause merely limits, rather than excludes, liability. (A)</p> Signup and view all the answers

How did the court interpret the term 'load' in Houghton v Trafalgar Insurance when the car was carrying more passengers than it was designed for?

<p>The court determined that 'load' could refer to passengers only if explicit wording stated so. (D)</p> Signup and view all the answers

In Victoria Street v House of Fraser, what did the court emphasize as being sufficient to determine the meaning of a contractual provision?

<p>The literal interpretation of the words used, commercial sense, and the overall context. (C)</p> Signup and view all the answers

What type of wording most definitively demonstrates an intention to exclude liability for negligence?

<p>Specifically using the word 'negligence' to exclude liability. (D)</p> Signup and view all the answers

According to the 'Canada Steamship rules', how might a court interpret an exemption clause that uses general words to exclude liability?

<p>It's ineffective in excluding negligence if there's another basis for liability besides negligence. (A)</p> Signup and view all the answers

What is one way Persimmon Homes Ltd v Ove Arup & Partners Ltd case has affected the application of the Canada Steamship rules?

<p>It cast doubt on the extent to which the rules apply to commercial contracts. (A)</p> Signup and view all the answers

How does the Contracts (Rights of Third Parties) Act 1999 modify the common law doctrine of privity regarding exemption clauses?

<p>It allows third parties to enforce benefits of exemption clauses in certain circumstances. (D)</p> Signup and view all the answers

According to UCTA, what is the legal position on excluding liability for death resulting from negligence?

<p>It is strictly prohibited and the clause is void. (C)</p> Signup and view all the answers

Under UCTA, if a business attempts to exclude liability for property damage caused by its negligence, what legal standard is applied?

<p>The clause is subject to a 'reasonableness' test. (C)</p> Signup and view all the answers

Under what conditions, according to UCTA, are businesses permitted to exclude or limit liability for breach of contract?

<p>Exclusion is only permitted if the term is reasonable and the parties deal on standard written terms. (B)</p> Signup and view all the answers

What did the court determine in St Albans City Council v. International Computers Ltd about 'standard terms' under UCTA?

<p>General terms remain 'standard terms' even if they have been negotiated. (D)</p> Signup and view all the answers

Under UCTA, at what point in time is the 'reasonableness' of an exemption clause assessed?

<p>When the contract was made. (B)</p> Signup and view all the answers

What should an appellate court do when reviewing a trial judge's decision on the reasonableness of an exemption clause, as per George Mitchell (Chester Hall) Ltd v Finney Lock Seeds Ltd?

<p>It should treat the original decision with utmost respect and only interfere if it was based on an erroneous principle or was plainly wrong. (C)</p> Signup and view all the answers

What specific section of UCTA provides guidelines for assessing the reasonableness of a contract term?

<p>Schedule 2. (A)</p> Signup and view all the answers

What is a notable distinction between the Unfair Contract Terms Act 1977 (UCTA) and the Consumer Rights Act 2015 (CRA) in regulating contract terms?

<p>UCTA distinguishes between contracts on standard terms and individually negotiated contracts, which CRA does not. (C)</p> Signup and view all the answers

Under the CRA, what is the consequence of a term that excludes or restricts liability for death or personal injury resulting from negligence?

<p>The clause is not binding on the consumer. (B)</p> Signup and view all the answers

According to the CRA, which implied term about goods cannot be excluded or restricted in consumer contracts?

<p>That the goods are of satisfactory quality. (D)</p> Signup and view all the answers

Under the Consumer Rights Act, what is the implication if a service isn't performed with reasonable care and skill?

<p>The consumer can require repeat performance or a price reduction. (D)</p> Signup and view all the answers

Under the CRA, regarding fairness assessment exemptions, terms must be both:

<p>Transparent and prominent. (B)</p> Signup and view all the answers

What is the primary test the courts use to determine unreasonableness under the CRA?

<p>Whether the term causes a significant imbalance in the parties' rights to the detriment of the consumer, contrary to the requirement of good faith. (B)</p> Signup and view all the answers

According to Schedule 2 of the CRA, what type of term may be considered unfair?

<p>Terms excluding or limiting the trader's liability in the event of poor performance. (A)</p> Signup and view all the answers

What do the anti-avoidance provisions under the Consumer Rights Act primarily target?

<p>Practices designed to evade CRA protections, such as using secondary contracts. (D)</p> Signup and view all the answers

What specific type of liability cannot be limited under the CRA, except that liability can be limited to the price paid?

<p>Liability for services not performed with reasonable care. (C)</p> Signup and view all the answers

Exemption clauses are generally considered to be what?

<p>Contractual terms that seek to exclude or limit the liability of a contracting party. (A)</p> Signup and view all the answers

When commercial parties negotiate a contract, what specific aim does a limitation of liability clause usually serve?

<p>To set a cap on potential liability for particular events. (C)</p> Signup and view all the answers

In cases where both parties involved in a contract are acting in the course of business, which Act typically applies?

<p>The Unfair Contract Terms Act 1977. (D)</p> Signup and view all the answers

If one party is acting in the course of business and the other is not, what statutory regime typically applies?

<p>Consumer Rights Act 2015 (CRA). (B)</p> Signup and view all the answers

What happens if neither party is acting in the course of business?

<p>Only common law principles apply. (B)</p> Signup and view all the answers

In a business-to-business contract, a clause limits liability for property damage caused by negligence. According to UCTA, what is the most important factor in determining whether this clause will be enforceable?

<p>Whether the limitation of liability is considered reasonable under UCTA. (B)</p> Signup and view all the answers

A software company's contract includes a clause limiting their liability for damages resulting from software malfunctions to the price of the software license. Under what circumstances might UCTA determine this is unreasonable?

<p>The customer is a small business with limited bargaining power. (D)</p> Signup and view all the answers

A contract clause states that a supplier is not liable for any indirect or consequential losses. How would a court typically approach interpreting this clause in a commercial agreement, considering the 'contra proferentem' rule?

<p>It will be interpreted against the supplier, particularly if the clause is ambiguous or unclear. (A)</p> Signup and view all the answers

A company's standard terms of business contain a clause that seeks to exclude all liability for defective goods if the customer does not notify them within 48 hours of delivery. According to UCTA, what factor would a court primarily consider when assessing the reasonableness of this clause?

<p>Whether the 48-hour notification period is practical given the nature of the goods and potential defects. (D)</p> Signup and view all the answers

A consumer contract for the servicing of a vehicle contains a clause limiting the service provider's liability for damage to the vehicle to £500. If the service is performed negligently, resulting in £2,000 worth of damage, how does the CRA affect the enforceability of this limitation?

<p>The limitation is unenforceable, entitling the consumer to full damages. (A)</p> Signup and view all the answers

Flashcards

Exemption Clause

A contractual term that aims to reduce or eliminate liability that would otherwise befall a contracting party.

Incorporation

The initial step in determining if an exemption clause is effective: confirming it's a valid part of the contract.

Construction

The second step in assessing an exemption clause: interpreting the clause to see if it covers the breach and loss in question.

Statutory Controls

The final step in evaluating an exemption clause: checking its validity under laws like UCTA 1977 and CRA 2015.

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Contra Proferentem

Legal principle where ambiguity in a contract is interpreted against the party who drafted it.

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Canada Steamship Rules

Rules that determine whether an exemption clause covers negligence, especially when the wording is ambiguous.

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Doctrine of Privity

States a party outside a contract cannot benefit from or be bound by its terms, though this has exceptions.

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Unfair Contract Terms Act 1977 (UCTA)

UK law that limits the use of exclusion clauses in contracts between businesses.

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Negligence: Death/Injury

Under UCTA, any attempt to exclude or limit liability for death or personal injury resulting from negligence is void.

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Negligence: Other Loss

Under UCTA, clauses excluding or limiting liability for negligence (other than death or injury) are valid if reasonable.

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Reasonableness Test

Under UCTA, to be valid, a term must be fair and reasonable given the circumstances known at the time of contract formation.

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Consumer Rights Act 2015 (CRA)

A UK law protecting consumers from unfair contract terms, including exemption clauses.

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CRA: Negligence Exclusion

Under CRA, traders cannot exclude or restrict liability for death or personal injury resulting from negligence.

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Unfair Term

Under CRA, any term that unfairly disadvantages the consumer is not binding.

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Study Notes

  • An exemption clause is a contractual term used to limit or exclude liability that would otherwise be assigned to one of the contracting parties.
  • The obligations affected by an exemption clause can be contractual, tortious, or both.
  • It is more common in commercial contracts to limit liability instead of excluding it outright.
  • A limitation of liability clause usually sets a maximum amount that can be claimed for specific events.
  • The term 'exclusion clause' typically refers to clauses excluding liability, but it is sometimes interchangeable with 'exemption clause', covering both limitations and exclusions of liability.
  • When assessing an exemption clause, consider incorporation, construction, and statutory controls.

Incorporation

  • Is the exemption clause part of the contract? This depends on the ordinary principles governing the incorporation of terms.

Construction

  • Does the clause, as drafted, cover the alleged breach(es) and resulting loss?

Statutory controls

  • What is the effect on the clause of the Unfair Contract Terms Act 1977 and the Consumer Rights Act 2015?

Construction of Exemption Clauses

  • Exemption clauses include if liability is entirely excluded, or limited to a stated amount.
  • Also includes a statement of which types of claim/duties the exemption relates to.
  • Also includes a statement of which types of loss the exemption relates to.

Contra Proferentem

  • The general rule for exemption clauses is construing them contra proferentem.
  • If there is doubt about the meaning/scope of the clause, the ambiguity is resolved against the party relying on it (the proferens).
  • Courts require clear wording to excuse a party from liability.
  • The contra proferentem rule is applied less strictly when the clause limits liability rather than excludes it.
  • In contracts between commercial parties of equal power words, commercial sense, and context determine a provision's meaning.
  • The contra proferentem rule should be applied with sensitivity to the case's specific circumstances.

Exemption Clauses and Negligence

  • Clear language must be used when a party seeks to exclude liability for its own negligence.
  • The requirement is met when the word 'negligence' is explicitly used.
  • The requirements are sometimes called the ‘Canada Steamship rules’ after the case Canada Steamship Lines v R AC 192.
  • General words may suffice if broad enough to cover negligence (e.g., "all liability howsoever caused").
  • The Canada Steamship rules may be less applicable to modern commercial contracts.
  • Courts now favor a commercial approach to interpreting exemption clauses in contracts between parties of equal bargaining power.

Third Parties and Exemption Clauses

  • Even if the term is incorporated and unambiguous, it may not protect a person who isn't a party to the contract.
  • The doctrine of privity at common law prevents a party outside the contract from benefiting from or having obligations imposed by it.
  • The Contracts (Rights of Third Parties) Act 1999 has reduced the effect of this rule in some cases.

Summary in Relation to the Construction of Exemption Clauses

  • Any ambiguity in an exemption clause will be resolved against the party seeking to rely upon it (contra proferentem).
  • The court is less likely to read a clause contra-proferentum in a contract between commercial parties of equal bargaining power.
  • Clear words must be used if a party is seeking to exclude liability resulting from its own negligence.
  • The Canada Steamship test helps determine whether an exemption clause should be interpreted as excluding liability for negligence, particularly when the clause is more ambiguous.
  • The Canada Steamship test may be less useful in some commercial cases.

Unfair Contract Terms Act 1977 (UCTA)

  • UCTA regulates exemption clauses in contracts between businesses.
  • Aims to limit how contract terms avoid liability for breach of contract, negligence, or other duty breaches.

Scope of UCTA

  • The provisions discussed apply to 'consumer contracts' governed by the Consumer Rights Act 2015.
  • Section 1(3) states the operative provisions of UCTA (sections 2 to 7) apply only to 'business liability'.
  • A consumer contract is one where one party is acting in the course of their trade, business, craft or profession, and the other party is not.
  • UCTA only regulates exemption clauses that limit or exclude liability.

Negligence Liability

  • Includes breach of obligations from contract terms to take reasonable care/skill and common law duty to take reasonable care/skill.

Exempting Liability for Death or Personal Injury Resulting from Negligence

  • Section 2(1) of UCTA states that excluding or restricting liability for death/personal injury from negligence is void.

Exempting Liability for Other Loss Resulting from Negligence

  • Section 2(2) of UCTA states that excluding/restricting liability for other loss/damage from negligence is valid if reasonable.

Exempting Liability for Breach of Statutory Implied Terms about Quality of Goods

  • Section 6(1A) of UCTA states that the liability for breaching sections 13 - 15 of the Sale of Goods Act 1979 is valid if reasonable.

Exempting Liability Arising in Contract

  • Under s 3, a party dealing on its own written standard terms cannot exclude/limit liability for breach of contract unless reasonable.
  • A party cannot claim to render a substantially different performance or no performance at all unless the contract term is reasonable.
  • UCTA does not define 'deals on written standard terms of business', the courts appear to take a relatively common sense approach

Reasonableness Test (s 11 & Schedule 2)

  • Section 11(1) determines if a term was fair and reasonable to include, considering what parties knew or contemplated when making the contract.
  • Reasonableness is judged at the time the contract was made, not when considered by the Court.
  • Section 11(2) states that the Schedule 2 guidelines should be taken into account when applying the reasonableness test

Summary in Relation to the UCTA 1977

  • Assuming the term limiting liability is in a business-to-business agreement.
  • Death or personal injury resulting from negligence is void under s 2(1).
  • Loss (other than death/personal injury) from negligence is valid if considered reasonable under s 2(2).
  • Breach of statutory implied terms about quality of goods is valid if reasonable under s 6(1A)(a).
  • Breach of contract in a negotiated agreement is not applicable under UCTA.
  • If the term is in a party's standard terms, it is valid if deemed reasonable under s 3.

Consumer Rights Act 2015 (Exemption Clauses)

  • Regulates unfair terms in consumer contracts.
  • Deals with consumer contracts for goods, digital content, and services.
  • Regulates unfair terms.

The CRA regulates unfair terms in two areas:

  • Attempts to exclude/limit liability for breach of contract (similar to UCTA).
  • Regulation of unfair terms more generally - quite different to the situation in relation to business to business contracts, where the majority of terms cannot be considered for fairness.

Attempts to Exclude/Limit Liability for Breach of Contract

Incorporation

  • Is the exemption clause part of the contract?

Construction

  • Does the clause, as drafted, cover the alleged breach(es) and resulting loss?

Statutory controls

  • What is the effect on the Consumer Rights Act 2015?

Exempting Liability for Death or Personal Injury Resulting from Negligence

  • Section 65(1) states that traders cannot exclude/restrict liability for death/personal injury from negligence in consumer contracts.
  • Negligence, per s 65(4), includes breach of obligations to take reasonable care/skill and common law duty to take reasonable care/skill.

Exempting Liability for Breach of Statutory Implied Terms about Goods

  • Section 31 states that attempts to exclude/restrict liability for terms implied by CRA are not binding:
  • Section 9 – goods to be of satisfactory quality
  • Section 10 – goods to be fit for particular purpose
  • Section 11 – goods to be as described.

Exempting Liability for Breach of Statutory Implied Terms about Digital Content

  • Section 47 states that attempts to exclude/restrict liability for terms implied by CRA are not binding:
  • Section 34 – digital content to be of satisfactory quality
  • Section 35 – digital content to be fit for particular purpose
  • Section 36 – digital content to be as described.

Exempting Liability for Breach of Statutory Implied Terms about Services

  • Section 57 of CRA provides that any attempt to entirely exclude the following term implied by the CRA will not be binding on the consumer:
  • Section 49 – service to be performed with reasonable care and skill.
  • Any attempt to restrict/limit liability under section 49 will not be binding to the extent that it would prevent the consumer from recovering the price paid

Regulation of Terms Other Than Exemption Clauses

  • The CRA provides in s 62 that any term in a consumer contract is not binding on the consumer if it is unfair.
  • Terms specifying the main subject matter/price cannot be assessed for fairness if transparent and prominent (s 64).
  • A term is unfair if, contrary to good faith, it causes a significant imbalance in the parties' rights and obligations under the contract to the detriment of the consumer (s 62(4)).

Anti-Avoidance Provisions

  • The CRA restricts parties' contractual freedom.
  • Contract B) by which the other party will agree not to pursue any such claims in relation to Contract A. Such use of parallel or secondary contracts to attempt to avoid the mechanisms in CRA are generally prohibited (eg see s 72).
  • A party might decide that rather than trying to limit or exclude liability in a way that CRA would interfere with, it will make the liability or its enforcement subject to certain onerous conditions, or limit the rights / remedies / evidence / court procedures available in relation such a liability. - Such mechanisms are also generally prohibited (e.g., see s 31(2)).

Summary in Relation to the CRA 2015

  • Limitation of liability in relation to:
  • Death or personal injury resulting from negligence
  • Breach of statutory implied terms under ss 9, 10 & 11 about goods, under ss 34, 35 & 36 about digital content or under s 49 about services
  • Transparent and prominent terms specifying the contract's main subject matter/price cannot be assessed for fairness.
  • Any other term not binding if it causes a significant imbalance in the parties' rights and obligations.

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