Questions and Answers
What is a predicted trend in social media platforms like Instagram, TikTok, and YouTube?
What is a benefit of using AR filters and effects on social media platforms?
What is a concern driving the need for stricter privacy measures on social media platforms?
What is an emerging trend in electronic communications?
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What is an advantage of asynchronous communications?
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How will GenAI enhance personalized communications?
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What is a potential ramification of the increasing use of AI in electronic communications?
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What is a characteristic of ephemeral content on social media platforms?
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What is likely to dominate in the future of communication?
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What is the primary purpose of NARA bulletins?
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What is the main objective of Bulletin 2011-02?
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What is the definition of social media according to NARA Bulletin 2014-02?
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What is a recommended practice for managing social media records according to NARA Bulletin 2014-02?
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What type of records may have temporary or transitory retention requirements according to NARA Bulletin 2014-02?
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What is the scope of NARA Bulletin 2015-02?
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What is the significance of President Obama's 2009 directive?
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What is the purpose of NARA's role-based approach for electronic messages?
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What is the scope of Bulletin 2023-04?
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What should the provider do if it has a shorter retention period than participating agencies for records created in the collaboration platform?
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What is the primary purpose of NARA's terms of service agreements for social media accounts?
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What is a key difference between public social media platforms and enterprise social media networks?
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What is a feature of Workplace by Facebook that is not typically found in public social media platforms?
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Why is third-party archiving necessary for Workplace by Facebook?
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What is a feature of Smarsh Enterprise Archive?
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What is a benefit of using PageFreezer for Workplace by Facebook?
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What is a key challenge for records and information managers?
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What is a requirement for managing content in social media platforms?
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What is the diffusion of innovation model used for?
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Which of the following is NOT mentioned as a strategy for staying informed about emerging technologies?
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The passage suggests that even seemingly mature technologies like email are still evolving. What does this imply about the adoption of new technologies in the workplace?
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The passage emphasizes a conservative role for RIM professionals in the governance of content. What is the primary rationale for this approach?
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What is the main point the author is trying to convey about the relationship between technology adoption and content management?
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Which of the following is NOT a reason why it is important to listen to people both inside and outside the organization when identifying technology trends?
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The passage emphasizes the importance of "keeping abreast of emerging technologies". What does this phrase suggest about the nature of technology in today's world?
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Which of the following is NOT a benefit of expanding the Capstone approach to electronic messages?
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What is the primary reason why agencies should consider how terms of service and privacy policies might affect records management before using electronic messaging systems?
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Which of the following is NOT considered a collaboration platform, as defined in the text?
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What is the primary reason why agencies should consider adopting the Capstone approach for managing email records to electronic messaging accounts?
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What is a key risk associated with using third-party services to capture electronic messages?
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What is the primary responsibility of an agency regarding electronic records, as stated in the text?
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Which of the following is NOT a common type of collaboration platform mentioned in the text?
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Which of the following is a key challenge in managing electronic records created on collaboration platforms?
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What does the text recommend agencies do to mitigate the risk of trade secret disclosure through social media posts?
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What is the primary purpose of NARA Bulletin 2023-02?
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Study Notes
Social Media Trends
- Social media platforms like Instagram, TikTok, and YouTube emphasize short videos and live streaming.
- Augmented Reality (AR) filters on SnapChat and Facebook will enhance online shopping experiences through virtual try-ons.
- Ephemeral content on SnapChat, Facebook Stories, and Instagram Stories continues to facilitate time-sensitive promotions and personal insights.
- Increasing privacy concerns will lead to stricter privacy measures, giving users more control over their data.
Electronic Communications Trends
- Artificial Intelligence (AI), including Generative AI (GenAI), raises demands for content moderation and ethical practices due to the creation of "fake" digital content.
- Asynchronous communication allows users to switch devices seamlessly, maintaining continuity in conversations across various platforms.
- GenAI enhances personalized communication by analyzing consumer data to tailor responses and recommendations.
- Short-form multimedia communication, including audio messages, will increasingly replace traditional text-based messaging.
Government Guidance on Record Management
- NARA provides bulletins for federal agencies on the management of electronic records, adaptable for non-governmental organizations.
- Highlights include the implications of social media and electronic communications in record management and their evolving nature due to technological advancements.
Key NARA Bulletins
- Bulletin 2011-02: Provided guidance on managing records in web 2.0/social media platforms, emphasizing unique and business-related records.
- Bulletin 2014-02: Focused on the challenges of managing social media records and recommended establishing ownership, communication of policies, and monitoring platform usage.
- Bulletin 2015-02: Addressed electronic messaging systems, recommending timely forwarding of relevant messages to official accounts and highlighting security risks with shared information.
- Bulletin 2023-02: Discussed the Capstone approach for electronic messages, emphasizing unified management and retention responsibilities.
- Bulletin 2023-04: Covered records management in collaboration platforms, examining risks of provider retention policies and security settings.
Enterprise Social Media Networks
- Enterprise social media networks enhance employee communication and collaboration, contrasted with public platforms.
- Features include instant messaging, project management tools, and cloud-based knowledge repositories.
- Tools like Workplace by Facebook offer team-oriented features while requiring third-party archiving solutions for compliance.
- Smarsh Enterprise Archive and PageFreezer provide support for managing records from enterprise platforms to meet compliance mandates.
Challenges in Records Management
- Records and information managers must adapt to new technologies while ensuring effective compliance with organizational policies.
- Continuous trend identification is crucial, involving engagement with various information sources and industry analyses.
- Emerging technologies must be monitored critically to assess their implications for record management practices.
- RIM professionals are tasked with ensuring responsible governance of all digital content amid evolving communications technologies.
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Description
This quiz explores the evolution of social media and electronic communications, including their changing trends and governance issues.