Podcast
Questions and Answers
What is the main objective of the bread company?
What is the main objective of the bread company?
- To be the biggest supplier in the United States
- To be a supplier of choice to the top four supermarket chains in the UK (correct)
- To dominate the bread market globally
- To be the largest bread manufacturer in Europe
How are the goals of the company described in relation to quantification?
How are the goals of the company described in relation to quantification?
- Quantification of goals is discouraged
- Goals are not quantifiable
- Goals are only partially quantifiable
- The quantification of goals is evident and important (correct)
What is the purpose of setting quantifiable goals according to the text?
What is the purpose of setting quantifiable goals according to the text?
- To avoid accountability for goal outcomes
- To make goal achievement easier to fake
- To measure progress and performance against those goals (correct)
- To complicate the goal-setting process
How does the text define the relationship between objectives and goals?
How does the text define the relationship between objectives and goals?
What is the role of strategies in achieving company goals according to the text?
What is the role of strategies in achieving company goals according to the text?
In what way does the OGSM framework cascade throughout an organization according to the text?
In what way does the OGSM framework cascade throughout an organization according to the text?
What is one of the major components discussed in sales management at a macro level?
What is one of the major components discussed in sales management at a macro level?
How does the professor suggest integrating sales and marketing strategy with organizational strategy?
How does the professor suggest integrating sales and marketing strategy with organizational strategy?
What term is commonly used when referring to sales management?
What term is commonly used when referring to sales management?
Why did the professor mention 'objectives, goals, strategies, and measures'?
Why did the professor mention 'objectives, goals, strategies, and measures'?
What is highlighted as a central piece in integrating sales and marketing strategy?
What is highlighted as a central piece in integrating sales and marketing strategy?
Which term represents a key focus when discussing sales management?
Which term represents a key focus when discussing sales management?
What is the purpose of using salespeople, sales processes, and sales technology?
What is the purpose of using salespeople, sales processes, and sales technology?
In the context of the text, what is a value proposition?
In the context of the text, what is a value proposition?
How does segmenting, differentiation, and targeting help in marketing strategies?
How does segmenting, differentiation, and targeting help in marketing strategies?
What is the main goal of positioning a product in the target market?
What is the main goal of positioning a product in the target market?
How does tailoring offerings help in marketing strategies?
How does tailoring offerings help in marketing strategies?
What is meant by creating a marketing strategy for every target market according to the text?
What is meant by creating a marketing strategy for every target market according to the text?
In what way does a value proposition differentiate from a quantitative analysis?
In what way does a value proposition differentiate from a quantitative analysis?
"Segmenting, differentiation, and targeting" can be best described as:
"Segmenting, differentiation, and targeting" can be best described as:
"Positioning a product in the mind of the target market" primarily aims to:
"Positioning a product in the mind of the target market" primarily aims to:
"Tailoring offerings" in marketing helps businesses to:
"Tailoring offerings" in marketing helps businesses to:
What is the main reason mentioned in the text for why the term 'force' is often added when referring to sales?
What is the main reason mentioned in the text for why the term 'force' is often added when referring to sales?
What does Henry Mintzberg's quote about organizations making and selling things imply?
What does Henry Mintzberg's quote about organizations making and selling things imply?
In the context of the text, what does the acronym 'OGSM' stand for?
In the context of the text, what does the acronym 'OGSM' stand for?
What is the primary focus of management according to Professor Hunter in the text?
What is the primary focus of management according to Professor Hunter in the text?
What does a 'goal' represent at an organizational level?
What does a 'goal' represent at an organizational level?
How does Professor Hunter describe the relationship between sales force and sales management?
How does Professor Hunter describe the relationship between sales force and sales management?
What is design primarily concerned with in terms of management's function as per the text?
What is design primarily concerned with in terms of management's function as per the text?
Based on the discussion of goals and strategy in the text, what is a key characteristic of a strategy?
Based on the discussion of goals and strategy in the text, what is a key characteristic of a strategy?
Which stage of management involves evaluating and controlling outcomes according to Professor Hunter in the text?
Which stage of management involves evaluating and controlling outcomes according to Professor Hunter in the text?
What is a key characteristic of the mobile office concept?
What is a key characteristic of the mobile office concept?
In the context of sales strategy, what is emphasized instead of just pushing products?
In the context of sales strategy, what is emphasized instead of just pushing products?
What is highlighted as a key aspect of most jobs and where salespersons can add the most value?
What is highlighted as a key aspect of most jobs and where salespersons can add the most value?
What does the text suggest about the role of a salesperson in B2B environments?
What does the text suggest about the role of a salesperson in B2B environments?
Which area is highlighted as being more relevant to work in sales jobs based on the text?
Which area is highlighted as being more relevant to work in sales jobs based on the text?
What is the main shift in perspective recommended in the text when approaching sales strategy?
What is the main shift in perspective recommended in the text when approaching sales strategy?
What does tailoring the marketing mix to the target market aim to achieve?
What does tailoring the marketing mix to the target market aim to achieve?
According to Professor Hunter, what are the four major areas that could be changed to make an offering more attractive to a target market?
According to Professor Hunter, what are the four major areas that could be changed to make an offering more attractive to a target market?
What is a key aspect of creating customer value according to Professor Hunter?
What is a key aspect of creating customer value according to Professor Hunter?
Which term best describes solutions provided by consultative sales roles?
Which term best describes solutions provided by consultative sales roles?
Why is it challenging for retail stores to introduce new products?
Why is it challenging for retail stores to introduce new products?
When considering a salesperson's employment, what matrix do many marketers refer to?
When considering a salesperson's employment, what matrix do many marketers refer to?
What are the four types of ways marketers can communicate with their markets according to the text?
What are the four types of ways marketers can communicate with their markets according to the text?
What is a characteristic of the impersonal unpaid way of communication?
What is a characteristic of the impersonal unpaid way of communication?
'Marketing strategy' mainly involves:
'Marketing strategy' mainly involves:
'Space limitation' in retail stores makes it hard to:
'Space limitation' in retail stores makes it hard to:
According to Professor Hunter, what is the downside of a salesperson just repeating the marketing message?
According to Professor Hunter, what is the downside of a salesperson just repeating the marketing message?
What does Professor Hunter mention as a potential replacement for some sales roles?
What does Professor Hunter mention as a potential replacement for some sales roles?
In the evolution of selling, which era does Professor Hunter refer to as the era where salespeople are value creators?
In the evolution of selling, which era does Professor Hunter refer to as the era where salespeople are value creators?
What is one advantage of using artificial intelligence and bots in sales, as mentioned by Professor Hunter?
What is one advantage of using artificial intelligence and bots in sales, as mentioned by Professor Hunter?
According to Professor Hunter, what kind of tasks are more prone to being substituted by automation?
According to Professor Hunter, what kind of tasks are more prone to being substituted by automation?
What is one key aspect emphasized by Professor Hunter regarding contemporary sales strategies?
What is one key aspect emphasized by Professor Hunter regarding contemporary sales strategies?
What role do salespeople play in the partnering era according to Professor Hunter?
What role do salespeople play in the partnering era according to Professor Hunter?
Why does Professor Hunter mention different voices or accents being preferred by different buyers?
Why does Professor Hunter mention different voices or accents being preferred by different buyers?
What does Professor Hunter suggest about the future of sales careers in relation to automation?
What does Professor Hunter suggest about the future of sales careers in relation to automation?
What is the significance of word of mouth in the modern age, according to Professor Hunter?
What is the significance of word of mouth in the modern age, according to Professor Hunter?
Which term refers to the validation received when consumers recommend a product to each other?
Which term refers to the validation received when consumers recommend a product to each other?
What distinguishes sales promotion from personal selling?
What distinguishes sales promotion from personal selling?
Why is personal selling considered the most expensive way to communicate with customers?
Why is personal selling considered the most expensive way to communicate with customers?
What does Professor Hunter argue about the traditional view of salespeople as messengers?
What does Professor Hunter argue about the traditional view of salespeople as messengers?
How does word of mouth influence consumers according to Professor Hunter?
How does word of mouth influence consumers according to Professor Hunter?
In what aspect does social proof play a role in consumer behavior?
In what aspect does social proof play a role in consumer behavior?
What distinguishes personal selling from other forms of communication?
What distinguishes personal selling from other forms of communication?
What is the primary reason for sales promotion being considered a short-term incentive?
What is the primary reason for sales promotion being considered a short-term incentive?
Which form of communication involves paying personnel to directly interact with customers?
Which form of communication involves paying personnel to directly interact with customers?
During which era did businesses first start employing actual salespeople?
During which era did businesses first start employing actual salespeople?
What is the primary characteristic of a salesperson in the modern era according to the text?
What is the primary characteristic of a salesperson in the modern era according to the text?
In the 1800s, what type of salesperson was commonly associated with selling door to door?
In the 1800s, what type of salesperson was commonly associated with selling door to door?
What was a key driver for businesses to invest more in structuring and organizing the selling function?
What was a key driver for businesses to invest more in structuring and organizing the selling function?
Which role did the salesperson primarily play during the era where businesses first started employing salespeople?
Which role did the salesperson primarily play during the era where businesses first started employing salespeople?
What is emphasized as critical for salespeople in understanding their buyers and customers according to the text?
What is emphasized as critical for salespeople in understanding their buyers and customers according to the text?
Who may require more technical training as products become more technical according to the text?
Who may require more technical training as products become more technical according to the text?
What was the common perception of a peddler during the 1800s according to the text?
What was the common perception of a peddler during the 1800s according to the text?
Which term best describes how businesses viewed and organized their selling function post-Industrial Revolution according to the text?
Which term best describes how businesses viewed and organized their selling function post-Industrial Revolution according to the text?