Evolution of Management Theories and Contributions
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Questions and Answers

What was a primary focus of Frederick Winslow Taylor's scientific management?

  • Developing marketing strategies
  • Enhancing organizational structure
  • Implementing advanced technology
  • Improving individual worker performance (correct)
  • Which principle emphasizes that each worker should have only one direct superior?

  • Authority
  • Division of Work
  • Unity of Command (correct)
  • Discipline
  • Which of the following individuals is known for applying mathematical approaches to management problems?

  • Frank Gilberth
  • Harrington Emerson
  • Charles Babbage (correct)
  • Henry Ford
  • What major system did Harrington Emerson develop to improve production processes?

    <p>Emerson Efficiency system (D)</p> Signup and view all the answers

    What is the key benefit of 'Division of Work' according to Fayol's principles?

    <p>Specialization leading to enhanced productivity (D)</p> Signup and view all the answers

    What was a notable aspect of Henry Ford's production philosophy?

    <p>Establishment of assembly lines for mass production (D)</p> Signup and view all the answers

    Which principle signifies that the goals of the organization must take precedence over individual interests?

    <p>Subordination of Individual Interests (A)</p> Signup and view all the answers

    Which of the following was a standard practice introduced by Henry Ford in his factories?

    <p>Paying workers $5 per day (B)</p> Signup and view all the answers

    What is a key characteristic of bureaucratic structures according to Max Weber?

    <p>They eliminate variability in routine activities. (A)</p> Signup and view all the answers

    Which of the following best describes the primary focus of the Behavioral Management Perspective?

    <p>Individual attitudes and behaviors in an organizational context. (D)</p> Signup and view all the answers

    Which of the following concepts is MOST closely associated with Elton Mayo's Hawthorne Studies?

    <p>The impact of workplace lighting on performance. (A)</p> Signup and view all the answers

    According to Maslow's hierarchy of needs, which level must be satisfied first?

    <p>Physiological needs. (A)</p> Signup and view all the answers

    What is one of the principles of the Systems Perspective in management?

    <p>Organizations interact with external resources. (D)</p> Signup and view all the answers

    Douglas McGregor is known for which management theory concept?

    <p>Theory X and Theory Y. (B)</p> Signup and view all the answers

    In the context of management science, what does Operations Management primarily focus on?

    <p>The application of management science to production. (B)</p> Signup and view all the answers

    The Contingency Perspective in management emphasizes that:

    <p>Organizational management should adapt to unique situations. (C)</p> Signup and view all the answers

    Flashcards

    Scientific Management

    Focuses on improving individual worker performance through methods like selection, training, and development. This approach aims to maximize efficiency by optimizing each worker's skills and contributions.

    Charles Babbage's Management Contribution

    Applying mathematics to management problems to achieve efficiency and effectiveness. This involves using quantitative methods for decision-making and problem-solving.

    Frank and Lillian Gilbreth's Motion Study

    Enhancing efficiency through motion study, identifying and eliminating unnecessary movements in work processes. This approach focuses on optimizing physical actions for quicker and smoother workflow.

    Classical Organization Theory

    A management theory that focuses on the overall organization rather than individuals. It emphasizes planning, organizing, commanding, coordinating, and controlling the various aspects of a business.

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    Division of Work

    Specialization of tasks creates expertise and increases individual productivity. This principle emphasizes the division of labor for efficiency gains.

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    Authority

    The right to give orders and take responsibility for their execution. A manager with authority has the power to direct and guide subordinates effectively.

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    Discipline

    Employees must obey rules and instructions, but this requires good leadership from management to create a fair and respectful environment.

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    Unity of Command

    Each employee should report to only one boss, avoiding conflicting orders and confusion. This ensures clear lines of command and accountability.

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    Behavioral Management Perspective

    A management perspective that emphasizes the importance of individual attitudes and behaviors, focusing on how to motivate and manage employees effectively.

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    Quantitative Management Perspective

    A management perspective that emphasizes the use of mathematical models and quantitative techniques to aid decision-making, improve efficiency, and solve complex problems.

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    Hawthorne Effect

    The idea that the performance of workers can be influenced by their awareness of being observed. Workers may work harder and more efficiently when they know they are being watched.

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    Total Quality Management (TQM)

    A set of management practices and techniques aimed at achieving high levels of quality in products and services. It focuses on customer satisfaction, continuous improvement, and employee empowerment.

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    Contingency Perspective

    A management approach that assumes the best way to manage an organization depends on the specific circumstances and context of the situation. There is no one-size-fits-all solution.

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    Systems Perspective

    A management perspective that views organizations as open systems, interacting with their external environment and transforming inputs into outputs. This approach emphasizes the interconnectedness of internal and external components.

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    Bureaucratic Structures

    A management approach that stresses the importance of structuring organizations in a rational, efficient, and predictable way. Bureaucracies are characterized by clear hierarchies, defined rules, and standardized procedures.

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    Maslow's Hierarchy of Needs

    A hierarchy of needs that motivates individuals. This theory suggests that individuals are motivated by a series of needs, starting with basic physiological needs and progressing towards self-actualization.

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    Study Notes

    Evolution of Management

    • Robert Owen (1771-1858): Important figure in the early development of management thought. Emphasized the importance of human resources and worker welfare in textile industry.
    • Charles Babbage (1792-1871): Applied mathematics to management problems, focusing on creating efficiencies in production.
    • Classical Management Perspective: Focused on improving individual worker performance.
      • Scientific Management: Strived to improve performance through:
    • Selecting, training, and developing workers
    • Frederick Winslow Taylor: Key contributor to scientific management.
    • Frank and Lillian Gilbreth: Developed motion study techniques to enhance efficiency.
      • Techniques (motion study): For improving efficiency in tasks.
    • Emerson Efficiency system: Standardised working conditions, tasks, time, and motion studies, and bonus plans to improve worker compensation.
    • Henry Ford: Focused on mass production, assembly lines, standards, and high wages (five 8hr days weekly).
    • Classical Organization Theory: Emphasized managing the entire organization in contrast to individuals.

    Classical Organization Theory

    • 5 Management Functions: Planning, organizing, commanding, coordinating, and controlling.
    • Fayol 14 principles of management:
    • Division of Work: Specialization leads to expertise and productivity.
    • Authority: The power, right, and responsibility to give orders.
    • Discipline: Employees must obey and managers must provide good leadership for obedience.
    • Unity of command: Each employee should have one boss.
    • Unity of direction: Common goals for the organization.
    • Subordination of individual interests: Organizational goals are prioritized over individual interests.

    Behavioural Management Perspective

    • Max Weber: Bureaucratic structures eliminate variability, allowing large organizations to handle routine activities and implement impartial rules.
    • People should be treated impartially.
    • Individual attitudes and behaviors are important.
    • Human relations movement: Recognizing the importance of human relations within an organization.
    • Organizational behavior: Study of the behavior of people in organizations.
    • Parker Follett: Observed the importance of human behavior; self-managed groups and knowledge sharing.

    Hawthorne Studies

    • Elton Mayo: Conducted studies on workplace behavior effects.
    • Illumination study: Investigated how lighting affects worker performance.
    • Workplace lighting adjustments: Effects on worker performance.
    • Interview program: Showed the importance of human behaviour in workplaces.
    • Bank wiring observation room program: Investigated the impact of social norms and group dynamics on worker output.
    • Hawthorne effect: Workers perform better when monitored.

    Abraham Maslow

    • Hierarchy of needs: Employees are motivated by a hierarchy of needs (physiological, safety, social, esteem, self-actualization) that they seek to satisfy in the workplace.

    Quantitative Management Perspective

    • Focus on decision-making, economic effectiveness, and using mathematical models/computers for problem-solving.
    • Management Science: Develop mathematical models to assist with decision-making.
    • Linear programming, game theory, probability theory.
    • Application of management science: To improve production and distribution.

    Systems Perspective

    • **Input, Transformation, Output:**External resources, products/services, Technology, and stakeholder satisfaction.

    Contingency Perspective

    • Unique organizational needs: Each organization needs a unique approach based on its current situation.

    Quality Control

    • Quality control, total quality management.

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    Description

    Explore the key figures and theories that shaped the evolution of management. This quiz covers influential individuals like Robert Owen, Frederick Taylor, and the Classical Management Perspective. Test your knowledge on scientific management practices and advancements in worker efficiency.

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