Event Management Process Overview

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Questions and Answers

What is the first step in the management of safety events?

  • System analysis investigation
  • Improvement actions and learning
  • Event identification and immediate action (correct)
  • Final team review and report

During which step is the level of investigation determined?

  • Categorisation and provisional reporting
  • First review (correct)
  • Initial review and after-action review
  • Final team review and report

What happens during Step 6 of the safety event management process?

  • System analysis investigation (correct)
  • Report event on system ALERT
  • Close event and provide feedback
  • Categorisation and provisional reporting

Who are primarily involved in the reporting process of a safety event?

<p>Reporter and line manager (D)</p> Signup and view all the answers

What is the main purpose of sending alerts for SRE events through the system?

<p>To mitigate future harm by informing necessary personnel (A)</p> Signup and view all the answers

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Study Notes

Event Management Process

  • Event identification and Immediate action are the first steps
  • Reporting the event on the ALERT system follows
  • Initial Review and After-Action Review (AAR) is conducted
  • Categorisation and provisional reporting is done
  • The First Review determines the level of investigation needed
  • A System analysis investigation is conducted by a review team
  • The final team review and report with feedback are provided to the reporter
  • Final report is sent to governance teams
  • Improvement actions and learning are implemented
  • The Mediclinic Group Framework for Event Management includes time frames
  • Alerts are sent for Serious Reporting Events (SREs) to individuals on the hospital's distribution list on the Safety Event Management System

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