Podcast
Questions and Answers
What tends to influence individuals' decisions regarding ethical behavior?
What tends to influence individuals' decisions regarding ethical behavior?
- Intuition and gut feelings alone
- Strict adherence to laws and regulations
- Only personal beliefs and values
- External pressures and context (correct)
What is a key component of creating an ethical organization?
What is a key component of creating an ethical organization?
- Eliminating any form of employee feedback
- Setting a clear set of standards of conduct (correct)
- Focusing solely on profitability and growth
- Promoting competition among employees
Which of the following strategies helps promote ethical behavior in an organization?
Which of the following strategies helps promote ethical behavior in an organization?
- Hiring based on strict academic performance only
- Minimizing employee training sessions
- Designing a system of incentives and punishments (correct)
- Isolating departments from each other
How did some participants in the experimental results demonstrate a lack of ethical behavior?
How did some participants in the experimental results demonstrate a lack of ethical behavior?
What role does leadership play in establishing an ethical organization?
What role does leadership play in establishing an ethical organization?
What was the primary cause of the Rana Plaza collapse?
What was the primary cause of the Rana Plaza collapse?
How many people were reported dead as a result of the Rana Plaza disaster?
How many people were reported dead as a result of the Rana Plaza disaster?
What unethical practice was revealed by Christopher Wylie regarding Cambridge Analytica?
What unethical practice was revealed by Christopher Wylie regarding Cambridge Analytica?
What is one of the main reasons why ethical rules develop?
What is one of the main reasons why ethical rules develop?
Which type of ethics is defined by the personal and moral standards of individuals?
Which type of ethics is defined by the personal and moral standards of individuals?
What significant admission did Facebook make regarding the data harvested from users?
What significant admission did Facebook make regarding the data harvested from users?
What does the term 'tragedy of the commons' refer to?
What does the term 'tragedy of the commons' refer to?
Which of the following best describes professional ethics?
Which of the following best describes professional ethics?
What is a primary characteristic of organizational stakeholders?
What is a primary characteristic of organizational stakeholders?
Which group of individuals contributes skills and expertise to an organization?
Which group of individuals contributes skills and expertise to an organization?
What is one potential inducement for the workforce to contribute to the organization?
What is one potential inducement for the workforce to contribute to the organization?
How does the gig economy arrange work?
How does the gig economy arrange work?
What is a potential negative aspect of the gig economy mentioned in the content?
What is a potential negative aspect of the gig economy mentioned in the content?
What role does digitalization and AI play in relation to organizational stakeholders?
What role does digitalization and AI play in relation to organizational stakeholders?
Why is it important for organizations to incorporate ethics?
Why is it important for organizations to incorporate ethics?
What kind of contribution do shareholders provide to an organization?
What kind of contribution do shareholders provide to an organization?
What was the multiple of pay that Marathon Petroleum's CEO earned compared to a typical employee in 2017?
What was the multiple of pay that Marathon Petroleum's CEO earned compared to a typical employee in 2017?
What percentage of shareholders voted against CEO Carlos Tavares' salary increase?
What percentage of shareholders voted against CEO Carlos Tavares' salary increase?
What is the primary role of the board of directors in an organization?
What is the primary role of the board of directors in an organization?
In an organizational hierarchy, which group is responsible for providing direction and policy for the entire organization?
In an organizational hierarchy, which group is responsible for providing direction and policy for the entire organization?
Which type of manager has direct responsibility for the production of goods and services?
Which type of manager has direct responsibility for the production of goods and services?
How much can Carlos Tavares' salary potentially increase to with bonuses?
How much can Carlos Tavares' salary potentially increase to with bonuses?
Which management group reports directly to the CEO and COO?
Which management group reports directly to the CEO and COO?
What significant change did the World Surf League implement starting in 2019?
What significant change did the World Surf League implement starting in 2019?
What was the gross volume generated by the global gig economy?
What was the gross volume generated by the global gig economy?
How many freelancer profiles were created worldwide in 2021?
How many freelancer profiles were created worldwide in 2021?
What percentage of Italy's GDP is attributed to the gig economy?
What percentage of Italy's GDP is attributed to the gig economy?
Which institution coined the term 'algorithmic management'?
Which institution coined the term 'algorithmic management'?
What is a primary inducement for customers as stakeholders?
What is a primary inducement for customers as stakeholders?
What is essential for organizational effectiveness regarding stakeholder rewards?
What is essential for organizational effectiveness regarding stakeholder rewards?
What significant reporting change has occurred in US corporations regarding pay?
What significant reporting change has occurred in US corporations regarding pay?
What is a notable argument against excessive CEO salaries?
What is a notable argument against excessive CEO salaries?
What is a key expectation of companies in a global stakeholder society?
What is a key expectation of companies in a global stakeholder society?
Which aspect is emphasized as vital for managing stakeholder relationships?
Which aspect is emphasized as vital for managing stakeholder relationships?
How do ethics influence managerial decision-making regarding stakeholders?
How do ethics influence managerial decision-making regarding stakeholders?
What defines an ethical dilemma in organizational contexts?
What defines an ethical dilemma in organizational contexts?
What role do laws play in the context of ethics and organizational behavior?
What role do laws play in the context of ethics and organizational behavior?
In balancing the interests of stakeholders, what challenge do managers face?
In balancing the interests of stakeholders, what challenge do managers face?
What is the outcome of unethical but legal behaviors in organizations?
What is the outcome of unethical but legal behaviors in organizations?
Who is credited with the development of stakeholder theory?
Who is credited with the development of stakeholder theory?
Flashcards
Organizational Stakeholders
Organizational Stakeholders
Individuals or groups who have a vested interest in an organization's success, its actions, and its performance.
Internal Stakeholders
Internal Stakeholders
Stakeholders who work directly for the organization, contributing their skills and expertise.
External Stakeholders
External Stakeholders
Individuals or groups outside the organization who are affected by its actions.
Shareholders
Shareholders
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Managers
Managers
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Workforce
Workforce
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Gig Economy
Gig Economy
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Disaggregation of Work
Disaggregation of Work
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Gig Economy Value
Gig Economy Value
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Algorithmic Management
Algorithmic Management
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Stakeholder Contributions
Stakeholder Contributions
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Stakeholder Inducements
Stakeholder Inducements
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Rewards Allocation
Rewards Allocation
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CEO-to-Employee Pay Ratio
CEO-to-Employee Pay Ratio
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Ethical Dilemma
Ethical Dilemma
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Ethics
Ethics
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Law
Law
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Stakeholder Engagement
Stakeholder Engagement
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Stakeholder Society
Stakeholder Society
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Business Sustainability
Business Sustainability
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Stakeholder Theory
Stakeholder Theory
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Managerial Authority
Managerial Authority
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Organizational Hierarchy
Organizational Hierarchy
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Top Management Team
Top Management Team
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Line Managers
Line Managers
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Staff Managers
Staff Managers
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CEO-Employee Pay Gap
CEO-Employee Pay Gap
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CEO Pay Controversy
CEO Pay Controversy
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Equal Pay for Equal Work
Equal Pay for Equal Work
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Tragedy of the Commons
Tragedy of the Commons
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Rana Plaza Collapse
Rana Plaza Collapse
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Cambridge Analytica
Cambridge Analytica
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Individual Ethics
Individual Ethics
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Professional Ethics
Professional Ethics
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Societal Ethics
Societal Ethics
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Data Harvesting
Data Harvesting
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Political Manipulation
Political Manipulation
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Contextual Ethics
Contextual Ethics
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External Pressures
External Pressures
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Company Code of Conduct
Company Code of Conduct
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Ethical Corporate Culture
Ethical Corporate Culture
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Designing an Ethical Structure
Designing an Ethical Structure
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Study Notes
Stakeholders, Managers, and Ethics
- Stakeholders are individuals or groups with an interest in an organization, its operations, and performance.
- Internal stakeholders include shareholders, managers, and the workforce.
- Shareholders contribute money and capital, and receive dividends or stock appreciation.
- Managers contribute skills and expertise, team building, and influence organizational status and power.
- The workforce contributes skills and expertise, and receives wages, bonuses, and stable employment/promotion.
- External stakeholders include customers, suppliers, partners, government, unions, community, and the general public.
- Customers contribute revenue by purchasing goods and services, and expect quality, price, and value.
- Suppliers contribute high-quality inputs.
- Partners co-produce inputs, and contribute to organizational visibility.
- Government sets rules for good business practices, fair competition, and equitable inducements.
- Unions contribute to fair and collective bargaining.
- Community contributes to social and economic infrastructure, and receives revenue, taxes, and employment.
- The general public contributes to customer loyalty and reputation, and expects national pride.
Key Topics
- Who are the organizational stakeholders?
- Top Managers and Organizational Authority
- Top Managers and Organizational Ethics
- Why do organizations need ethics?
- Creating an Ethical Organization
Internal Stakeholders
- Contribution to the organization
- Inducement to contribute
- Influence of digitalization and AI
External Stakeholders
- Contribution to the organization
- Inducement to contribute
- Influence of digitalization, AI and visibility
Allocating Rewards
- The allocation of rewards to stakeholders is critical for organizational effectiveness as it affects their motivation and future contributions.
- Managers must decide on appropriate inducements for each stakeholder group.
Competing Goals
- Shareholders are focused on maximizing wealth, whereas managers aim to optimize organizational returns on investments.
- Short-term managerial focus sometimes conflicts with long-term shareholder interests.
- Risk aversion is a common managerial trait.
Agency Problem
- An agency problem arises when one party (principal) delegates decision-making authority to another (agent).
- Moral hazard arises due to asymmetric information.
- Self-dealing is when managers exploit their position for personal gain.
Solving the Agency Problem
- Governance mechanisms, monitoring, code of ethics, incentives, stock options, and promotion tournaments can help resolve agency problems.
Is it only a matter of shareholders?
- Stakeholder theory emphasizes that organizations should be accountable to all their stakeholders, not just shareholders.
Stakeholders not shareholders
- A global stakeholder society demands corporate accountability encompassing economic, societal, and environmental impacts.
- Sustainable relationships with all stakeholders contribute to organizational success and ethical practice.
Ethical Dilemma
- Ethical dilemmas involve complex situations with difficult choices, where one stakeholder group's well-being may come at the expense of another's.
- The stakeholder view provides a framework for analyzing moral issues impacting organizational decision-making.
What determines whether a decision is ethical?
- Utilitarian model: Decisions optimizing good for the greatest number of people.
- Moral rights model: Decisions safeguarding fundamental rights and privileges.
- Justice model: Decisions distributing benefits and harms equitably.
A simple approach to ethical dilemma
- If a manager answers "yes" to the following:
- Does my decision align with organizational values?
- Am I willing to publicly share this choice?
- Would my trusted advisors approve?
- The decision is likely ethically acceptable.
Why do organizations need ethics?
- Ethical conduct fosters trust and builds positive relationships.
Ethics Scandal Examples (Illustrative)
- Equifax data breach (sensitive customer data was compromised or sold)
- Corporate examples of unethical business practices.
Ethics Sources
- Societal ethics: norms and values governing behavior.
- Professional ethics: moral rules guiding professionals' conduct.
- Individual ethics: personal moral standards.
Why do ethical rules develop?
- To minimize transaction costs
- To address the tragedy of the commons
- To enhance reputation
Why unethical behavior occurs?
- Unethical behavior stems from personal ethics, self-interest, and external pressures.
- The Stanford Prison Experiment showcased how situational influences can lead to unethical behavior within organizations.
Creating an Ethical Organization
- To instill an ethical culture, companies must design an ethical structure, including setting clear goals, establishing ethical standards, designating ethics officers, and empowering whistleblowers.
- Role models and strong leadership are paramount.
Ethics and Organizational Culture
- Organizational culture heavily influences ethical behavior.
- An ethical organizational culture fosters ethical behavior through role modeling, incentives, and whistle-blowing policies.
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