Ethics in Information Technology Chapter 18 Quiz

Making contributions to charitable organizations and nonprofit institutions = Good will of the community Acting in accordance with a personal code of principles = Integrity System of rules that tells us what we can and cannot do = Law Standards or codes of behavior expected of an individual by a group = Ethics

Ensuring employees know what is expected of them = Creating an Organization That Operates Consistently Habits that incline people to do what is acceptable = Virtues Moral beliefs about right and wrong behavior = Morals Habits of unacceptable behavior = Vices

Means good business/improved profits = Fostering Good Business Practices Acting according to standards of ethical conduct in words and action = Ethics Code Declares a company's fundamental responsibilities to society = Common Good Approach Creating an organization that operates consistently = Fairness Approach

Help employees in decision making = Virtues Define a personal value system = Utilitarian Approach Staying true to organizational principles = Ethics Code Making decisions based on facts and principles = Overview on Ethics

Inclining people to do what is acceptable / habits of unacceptable behavior = Virtues and Vices Scheme of moral values = Virtue Ethics Approach Personal beliefs about right and wrong behavior = Ethics Code Set of beliefs about right and wrong behavior = Overview on Ethics

Virtue ethics approach = Focuses on concern with daily life in a community Utilitarian approach = Chooses action that has best overall consequences Fairness approach = Focuses on fair distribution of benefits/burdens Common good approach = Work together for common set of values and goals

Public concern about the ethical use of IT includes e-mail monitoring and hacking. = Ethics in Information Technology, Fourth Edition General public often does not understand the critical importance of ethics in IT. = Ethics in Information Technology (cont’d.) Importance of ethics in successful and secure use of information technology. = Goals of this text Risks associated with inappropriate behavior have increased in organizations. = Summary

To gain the good will of the community = Summary To protect the organization against legal action = Summary To foster good business practices = Summary To avoid unfavorable publicity = Summary

Identify, Evaluate, and Choose an Alternative = Enlist help to brainstorm alternative solutions Implement the Decision and Evaluate the Results = Efficient, effective, timely implementation Develop a Problem Statement = "Our product supply organization is continually running out of stock..." Common Approaches to Ethical Decision Making = "Four common approaches to ethical decision making"

Corporate ethics officer = Ensures that ethical procedures are installed and followed Managers = Strongly influence employees’ ethical behavior Technical experts = Often left important decisions about ethics to them General business managers = "Must assume greater responsibility for these decisions"

Set of rules establishing boundaries of generally accepted behavior = Common Good Approach Social conventions about right and wrong, forming basis for an established consensus = Virtue Ethics Approach Approach focusing on maximizing overall benefit for the majority = Utilitarian Approach Ensuring actions promote the well-being of the broader community = Common Good Approach

Set of rules establishing boundaries of generally accepted behavior = Common Good Approach Social conventions about right and wrong, forming basis for an established consensus = Virtue Ethics Approach Approach emphasizing equal treatment and non-discrimination = Fairness Approach Ensuring actions promote the well-being of the broader community = Common Good Approach

Set of rules establishing boundaries of generally accepted behavior = Common Good Approach Social conventions about right and wrong, forming basis for an established consensus = Virtue Ethics Approach Approach focusing on maximizing overall benefit for the majority = Utilitarian Approach Approach emphasizing moral character and integrity of individuals = Virtue Ethics Approach

Set of rules establishing boundaries of generally accepted behavior = Common Good Approach Social conventions about right and wrong, forming basis for an established consensus = Virtue Ethics Approach Approach focusing on maximizing overall benefit for the majority = Utilitarian Approach Ensuring actions promote the well-being of the broader community = Common Good Approach

What is ethics, important to act according to a code of ethics = Overview on Ethics Business ethics becoming increasingly important, organizations improving their ethics = Ethics in Business Approaches to ensure ethical decision making and risks in unethical IT use = Ethical Decision Making and Risks Explanation of moral code, morality, and shared social conventions = Definition of Ethics

Common Good Approach = Focuses on the well-being of the entire community Fairness Approach = Emphasizes treating all individuals equally and impartially Virtue Ethics Approach = Concentrates on developing good character traits Utilitarian Approach = Aims to maximize overall happiness or good outcomes

Ethics Code = Highlights key ethical issues and offers guidance for employees Ethics on Business = Involves setting standards for ethical conduct in a company Ethics Overview = Focuses on establishing ethical procedures and maintaining an ethical culture Ethical Work Environment = Encourages employees to make ethical choices and provides resources for discussion

Corporate Ethics Officer = Provides vision and leadership in business conduct Board of Directors = Sets standards for company-wide ethical conduct Employees in Ethics Training = Apply code of ethics to realistic case studies Ethical Work Environment Resources = Include managers, legal counsel, and internal audit departments

Social Audits = Review organization's ethical and social responsibility goals Employee Appraisals = Include criteria like treating others fairly and personal accountability Decision-Making Process = Includes steps like developing a problem statement and evaluating results Avoiding Unfavorable Publicity = Influences stock value, consumer perception, and government oversight

Successful Ethics Program = Rewards ethical behavior and prepares employees for misconduct situations Corporate Code of Ethics = Must be developed with employee participation and fully endorsed by leadership Ethics Training for Employees = Encourages reporting incidents of misconduct effectively without retaliation Ethical Decision Making = Involves identifying alternatives, implementing decisions, and evaluating results