Ethics Frameworks Quiz
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Questions and Answers

Which ethical framework emphasizes the greatest good for the greatest number?

  • Rights approach
  • Fairness approach
  • Deontology approach
  • Utilitarian approach (correct)

What does the Rights approach prioritize in ethical decision making?

  • Protecting and respecting moral rights (correct)
  • Environmental sustainability
  • Consequences of actions
  • Equality among individuals

Which of the following best describes the Fairness approach?

  • Treating all individuals equally or fairly (correct)
  • Enforcing strict rules regardless of outcomes
  • Ensuring maximum profit for stakeholders
  • Focusing on the end results of actions

What principle is at the core of the Common Good approach?

<p>Respect and compassion for others (B)</p> Signup and view all the answers

Which ethical framework asserts that actions are right or wrong based on rules?

<p>Deontology approach (D)</p> Signup and view all the answers

What is a key characteristic of the Utilitarian approach?

<p>Balancing benefits and harms for the majority (D)</p> Signup and view all the answers

In the context of ethical frameworks, what does the term 'deontology' refer to?

<p>Ethics based on duties and rules (C)</p> Signup and view all the answers

Which approach would likely be opposed to actions that cause harm regardless of the potential benefits?

<p>Deontology approach (B)</p> Signup and view all the answers

If a corporation prioritizes environmental sustainability as part of its ethical practice, which framework does this align with?

<p>Utilitarian approach (A)</p> Signup and view all the answers

Which ethical framework might argue that everyone should be treated equally in every scenario?

<p>Fairness approach (C)</p> Signup and view all the answers

What is the primary function of a code of ethics within an organization?

<p>To define what the organization considers ethical behavior (B)</p> Signup and view all the answers

Which term refers to the acknowledgment of responsibility for actions or results within ethical standards?

<p>Accountability (C)</p> Signup and view all the answers

What distinguishes an unethical action from an illegal one?

<p>Unethical actions may not adhere to moral standards but can still be legal. (D)</p> Signup and view all the answers

Which of the following is NOT considered a fundamental tenet of ethics?

<p>Profitability (C)</p> Signup and view all the answers

When implementing a decision in an ethical context, what should be considered?

<p>The concerns of all stakeholders involved (A)</p> Signup and view all the answers

What is the purpose of scripting in ethical discussions?

<p>To guide conversations with considered language (C)</p> Signup and view all the answers

Who is typically responsible for developing a code of ethics within an organization?

<p>Senior management and stakeholders (A)</p> Signup and view all the answers

Which of the following best represents the concept of liability in an ethical context?

<p>A company's obligation to address harm caused to others (B)</p> Signup and view all the answers

What is the first step in recognizing an ethical issue?

<p>Identify an ethical issue (B)</p> Signup and view all the answers

Which approach focuses on producing the most good and least harm when evaluating alternative actions?

<p>The utilitarian approach (C)</p> Signup and view all the answers

In the context of ethical decision-making, what should be considered alongside legal implications?

<p>Ethical considerations (B)</p> Signup and view all the answers

Which question best helps identify the stakeholders in an ethical issue?

<p>Who is affected by the ethical issue? (C)</p> Signup and view all the answers

What is the primary goal of the fairness approach in ethical decision-making?

<p>To ensure equal treatment of individuals (D)</p> Signup and view all the answers

Which of the following questions is essential for getting the facts in an ethical situation?

<p>What personal values are involved? (D)</p> Signup and view all the answers

When making a decision regarding an ethical issue, what is crucial to consider?

<p>The professional guidelines (D)</p> Signup and view all the answers

What is a powerful response to an ethical issue designed to address inhibiting arguments?

<p>Enabling arguments (A)</p> Signup and view all the answers

How can information systems enhance business processes in a functional area?

<p>By automating data collection and analysis (A)</p> Signup and view all the answers

Which of the following best describes business process reengineering?

<p>A complete overhaul of business processes (C)</p> Signup and view all the answers

What is a common organizational response to competitive pressures as identified by Porter’s five forces?

<p>Developing unique products and services (D)</p> Signup and view all the answers

What distinguishes business process improvement from business process management?

<p>Business process management is a continuous approach while improvement may be one-time. (A)</p> Signup and view all the answers

How do information technology tools generally respond to business pressures?

<p>By facilitating automated decision-making processes. (B)</p> Signup and view all the answers

In the context of organizational strategies, which advantage is most likely gained through effective use of information systems?

<p>Greater alignment of IT and business strategies (D)</p> Signup and view all the answers

What is a critical factor when organizations counteract the impacts of competitive forces?

<p>Utilizing data analytics to inform strategic decisions (C)</p> Signup and view all the answers

What does information security primarily protect an organization against?

<p>Unauthorized access, use, disclosure, disruption, modification, or destruction of information (B)</p> Signup and view all the answers

Which of the following best defines a vulnerability in the context of information security?

<p>The probability that a threat will exploit a weakness (D)</p> Signup and view all the answers

Which term describes the potential harm, loss, or damage that may occur if a threat is realized?

<p>Exposure (B)</p> Signup and view all the answers

Which concept relates to the protective measures organizations implement against unintentional threats to information systems?

<p>Information security controls (D)</p> Signup and view all the answers

How can physical security contribute to information security?

<p>By restricting physical access to resources (B)</p> Signup and view all the answers

What are the primary roles of information systems in business processes?

<p>Executing the process, capturing data, and monitoring performance. (D)</p> Signup and view all the answers

Which of the following represents data captured by information systems during process execution?

<p>Dates, product numbers, and employee actions. (B)</p> Signup and view all the answers

How do information systems evaluate process performance?

<p>They evaluate information at the process level and instance level. (B)</p> Signup and view all the answers

What is a key function of robotic process automation (RPA)?

<p>Automating repetitive tasks traditionally performed by humans. (C)</p> Signup and view all the answers

Which of the following statements best describes the data feedback provided by information systems?

<p>It provides immediate, real-time feedback for timely decision-making. (C)</p> Signup and view all the answers

In context to business processes, which level of monitoring refers to the assessment of a specific instance of a process?

<p>Instance level. (C)</p> Signup and view all the answers

What types of tasks are typically automated through the use of bots in robotic process automation?

<p>Repetitive, rule-based tasks that are predictable. (D)</p> Signup and view all the answers

What is a primary concern when implementing robotic process automation within a business?

<p>Decreased employee engagement and morale. (C)</p> Signup and view all the answers

Which of the following is NOT a function of information systems in business processes?

<p>Evaluating company financial performance. (D)</p> Signup and view all the answers

What does dark data refer to in an organizational context?

<p>Data that is stored but not currently analyzed (A)</p> Signup and view all the answers

Which of the following is a potential benefit of managing dark data effectively?

<p>Enhanced decision-making capabilities (B)</p> Signup and view all the answers

What challenge may arise from overly rigid knowledge management systems?

<p>They make it difficult to find relevant information. (C)</p> Signup and view all the answers

In the context of e-business and e-commerce, what does B2C stand for?

<p>Business-to-Consumer (C)</p> Signup and view all the answers

What main issue can arise from unstructured knowledge management systems?

<p>Difficulty in locating and applying information (C)</p> Signup and view all the answers

What is a critical factor organizations must balance in knowledge management?

<p>System flexibility and structure (B)</p> Signup and view all the answers

Which ethical challenge might be associated with dark data?

<p>Potential misuse of stored information (D)</p> Signup and view all the answers

How might e-commerce strategies differ in a B2B context compared to B2C?

<p>B2B typically has longer sales cycles. (D)</p> Signup and view all the answers

Why might organizations struggle with trust in knowledge they access?

<p>The source of the knowledge is unclear. (A)</p> Signup and view all the answers

What aspect of ethical and legal issues in e-business is crucial for organizations?

<p>To highlight personal data protection (D)</p> Signup and view all the answers

What is the primary function of a data warehouse?

<p>To store information for historical analysis. (C)</p> Signup and view all the answers

How does a data mart differ from a data warehouse?

<p>A data mart is designed for specific departments or needs. (C)</p> Signup and view all the answers

Which characteristic is NOT typical for data warehouses?

<p>Real-time processing (A)</p> Signup and view all the answers

What does the integration characteristic of data warehouses imply?

<p>Data from various sources is combined for analysis. (D)</p> Signup and view all the answers

Why might complicated queries be challenging for database performance?

<p>They can slow down transaction processing due to resource use. (A)</p> Signup and view all the answers

In which scenario would a data warehouse be preferred over a traditional database?

<p>For aggregating historical data for decision-making. (D)</p> Signup and view all the answers

Which of the following best describes online analytical processing (OLAP)?

<p>A technique for summarizing and analyzing large amounts of data. (D)</p> Signup and view all the answers

What does the term 'nonvolatile' refer to in data warehouses?

<p>Data remains unchanged after it is loaded into the warehouse. (D)</p> Signup and view all the answers

What distinguishes the organizational structure of a data warehouse?

<p>Data is organized by business dimension or subject. (A)</p> Signup and view all the answers

What is a primary challenge associated with database systems when answering complex queries?

<p>They limit access to only a few records at a time. (A)</p> Signup and view all the answers

Flashcards

Ethics

Principles that guide choices and behavior, distinguishing right from wrong.

Utilitarian Approach

An action is ethical if it provides the most good or least harm.

Rights Approach

Ethical actions protect and respect the rights of all involved.

Fairness Approach

Treating everyone equally, unless unequal treatment is fair.

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Common Good Approach

Ethical actions prioritize compassion and respect for all.

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Deontology Approach

Actions are ethical based on rules or principles, regardless of outcomes.

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Ethical Frameworks

Common standards to help make decisions.

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Ethical Issues

Questions about what is morally right or wrong in the business world.

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Green Computing

Environmentally sustainable computing practices.

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Privacy protection

Protecting personal data from misuse or disclosure.

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Enabling arguments

Arguments supporting a decision, often needing external research and arguments.

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External research

Information from outside sources to confirm or refute arguments.

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Stakeholders

Individuals or groups affected by a decision.

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Ethical scripting

Preparing words for discussing ethical issues with various responses in mind.

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Code of ethics

Rules of what an organization considers ethical behavior.

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Ethical Responsibility

Recognizing & acting upon multiple principles and values according to ethical standards.

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Accountability

Taking responsibility for actions and their results.

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Unethical vs. Illegal

Unethical actions may not always be illegal, but illegal actions are definitely unethical.

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Recognize Ethical Issue

Identify if a decision or situation could harm others or involve a choice between good and bad alternatives, considering values and legal/ethical factors.

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Gather Facts

Collect all relevant information about an ethical situation, including stakeholder perspectives and potential consequences.

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Evaluate Alternative Actions (Utilitarian Approach)

Analyze choices based on which produces the most overall good and less harm, considering the outcomes for all involved.

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Evaluate Alternative Actions (Rights Approach)

Assess choices based on how well they respect the fundamental rights of all involved stakeholders.

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Evaluate Alternative Actions (Fairness Approach)

Analyze choices based on how equitably or proportionally they treat all people involved.

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Evaluate Alternative Actions (Common Good Approach)

Consider choices based on their contribution to the well-being of the entire community.

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Make a Decision & Test it

Choose the best course of action that thoughtfully weighs various approaches. Consider potential arguments against the chosen option.

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Stakeholder Analysis

Identify individuals and groups affected by an ethical issue, understanding both positive and negative impacts of possible resolutions.

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Business Process

A collection of related, structured activities or tasks performed by people or equipment in a specific sequence to produce a service or product for a particular customer or customers.

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Business Process Reengineering

The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary performance measures, such as cost, quality, service, and speed.

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Business Process Improvement

The incremental and continuous improvement of existing business processes.

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Business Process Management

A systematic approach to managing and improving business processes.

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Porter's Five Competitive Forces

A framework that analyzes the competitive landscape of an industry by identifying five forces that influence the profitability of companies within that industry.

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Competitive Advantage

A favorable position an organization has over its competitors.

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Strategic Information Systems

Information systems that help an organization gain a competitive advantage.

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Information Systems in Business Processes

Information systems (IS) play a crucial role in executing, capturing data, and monitoring business processes.

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IS Role: Executing the Process

IS helps employees complete tasks by providing reminders, necessary data, and tools to finish the job.

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IS Role: Capturing and Storing Data

IS collects and saves data generated by processes like dates, quantities, prices, and customer information.

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IS Role: Monitoring Performance

IS analyzes process data to assess how efficiently a process is working, checking both overall process and individual instances.

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Robotic Process Automation (RPA)

RPA automates business processes using software robots (bots) to perform tasks previously done by humans.

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RPA Example: Pizza Hut Delivery

Pizza Hut uses bots to automate pizza delivery, highlighting the application of RPA in real-world businesses.

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Pizza Delivery Process Steps

The pizza delivery process includes steps like taking orders, preparing food, delivery, and payment.

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Pizza Delivery: Inputs, Resources, Outputs

The pizza delivery process uses inputs (orders, ingredients), resources (staff, ovens, vehicles) to produce outputs (delivered pizzas).

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RPA for Pizza Delivery: Executing, Capturing, Monitoring

RPA robots for pizza delivery can execute delivery tasks, capture data on orders and deliveries, and monitor performance through tracking.

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Data Warehouse

A repository of historical data organized by subject, used for decision-making in an organization.

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Data Mart

A smaller, focused version of a data warehouse designed for specific business units or departments.

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What is the primary purpose of a data warehouse?

To aggregate information from various sources into a single repository for decision-making.

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OLAP

Online Analytical Processing; a method used in data warehouses to analyze and visualize data in multiple dimensions.

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Time Variant

Data warehouses store information over time, allowing for trend analysis.

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Nonvolatile

Data in data warehouses are not typically updated, preserving historical context.

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Multidimensional

Data in data warehouses is organized to be analyzed from multiple perspectives.

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Data Integration

The process of combining data from various sources into a unified format for the data warehouse.

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Metadata

Information about the data stored in the data warehouse, such as its meaning, source, and format.

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Data Governance

The process of ensuring data quality, security, and compliance in the data warehouse.

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Dark data

Data that exists but is not readily used for decision-making due to its format, structure, or lack of context.

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Potential value of dark data

Dark data can offer insights into customer behavior, market trends, and operational efficiency.

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Governance in unlocking dark data

Establishing clear rules and processes for managing, accessing, and utilizing dark data.

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Balancing system flexibility and structure

Finding the right balance between allowing for knowledge creation and adaptation while ensuring ease of access and application information.

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E-business

The use of electronic means to conduct business activities.

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E-commerce

The buying and selling of goods and services electronically, primarily over the internet.

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B2C (Business-to-Consumer)

Electronic commerce transactions between businesses and individual consumers.

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B2B (Business-to-Business)

Electronic commerce transactions between businesses.

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TEMU business model

Utilizing a low-price strategy and targeted marketing to attract mass consumer appeal.

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Business pressures on TEMU

Factors like competition, globalization, and technological advancements influence TEMU's operations.

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Information Security

Protecting an organization's information and IT systems from unauthorized access, use, disclosure, disruption, modification, or destruction.

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Threat

Any potential danger that could harm an information system or resource.

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Exposure

The harm or damage that can result if a threat compromises a resource.

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Vulnerability

The weak point in your system that allows a threat to harm a resource.

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Information Security Threats

These are dangers that can harm information systems and resources, categorized into two main types: unintentional and deliberate threats.

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Study Notes

Management Information Systems Course Notes

  • Course code: ADM 2372
  • Professor: Mayur Joshi, PhD
  • Professor email: [email protected]
  • Copyright information: Copyright protected material, prohibited sharing without permission.

Week 2: Organizational Strategy, Competitive Advantage, and Information Systems (Chapter 2)

  • Learning Objectives:

    • Discuss how information systems enable business processes for single & cross-functional areas.
    • Differentiate between business process reengineering, improvement, and management.
    • Identify effective IT responses to various business pressures.
    • Describe strategies to counter Porter's five competitive forces.
  • Chapter Outline:

    • Business Processes
    • Business Process Reengineering, Improvement, and Management
    • Business Pressures, Organizational Responses, and Information Technology Support
    • Competitive Advantage and Strategic Information Systems
  • Opening Case: IKEA's use of digital technologies and its strategy alignment.

    • Questions: Evaluate IKEA's technology use against their overall strategy. Examine recent innovations and their consistency with the company's strategy.
    • Cross-Functional Processes:
    • Information Systems & Business processes.
    • Robotic Process Automation.
  • Business Processes:

    • Definition: An ongoing collection of related activities that create value for organizations, partners, and/or customers.
    • Components: Inputs (resources), Processes, Outputs.
    • Efficiency vs. Effectiveness:
  • Examples of Business Processes (Tables): Provided examples of business processes in accounting, finance, and marketing contexts.

  • Information Systems and Business Processes: Information systems play vital roles in executing business processes, capturing and storing process data, and monitoring process performance

  • Importance of Information systems - executing actions, capturing data, and measuring performance.

  • Robotic Process Automation (RPA): A business process automation system, enabling automation of tasks previously handled by employees.

Week 3: Data and Knowledge Management (Chapter 5)

  • Learning Objectives:

    • Discuss data governance solutions to common data management challenges.
    • Assess advantages and disadvantages of relational databases.
    • Define and describe Big Data characteristics.
    • Explain components needed for successful data warehouse implementation.
    • Describe knowledge management system benefits and challenges.
    • Understand relational database querying, entity-relationship modeling, and normalization/joins.
  • Agenda:

    • Quiz 1 Review
    • Recap on Data, Information, and Knowledge
    • Managing Data
    • The Database Approach
    • Data Warehouses and Data Marts
    • Big Data
    • Knowledge Management (Appendix on Relational Database Operations not covered)
  • Recap: Distinguishing Data, Information, and Knowledge:

    • Data: raw facts and observations.
    • Information: structured data with meaning and use to humans
    • Knowledge: the outcome of analyzing information leading to action.
  • Managing data: Difficulties and Data Governance

    • Difficulties: Data increase, data silos, multiple data sources, new data sources, data degradation, data rot, data security, quality, government regulations, unstructured data, big data.
    • Data Governance: a comprehensive approach to managing data across an entire organization. It promotes data availability, transparency and use.
  • Relational Databases: Advantages and Disadvantages, Concepts (Data models, Attributes, Primary keys, Secondary keys, Foreign keys)

  • Data Warehousing & Data Marts: Repositories for historical data, designed for analysis and decision making. Data marts are more focused and scaled-down versions of data warehouses. Examples for business purposes.

  • Big Data -Characteristics: Volume, Velocity, Variety

  • Challenges with Databases: Difficulty in processing large quantities of data (complicated queries).

  • Describing Data Warehouses and Data Marts (Tables): Data warehouses centralize data from different business functions (e.g., finance, marketing), organized by subjects (as opposed to departmental silos). Data marts are cost-effective scaled-down versions targeting specific business unit needs.

  • The Data Warehouse Framework Data warehouse components (source systems, data integration, storing data, middleware, management, users).

  • Relational Databases: Concepts such as Data Models, Attributes, Primary Keys, Foreign Keys, and how to store shared data items properly in more than 1 table to avoid redundancy and data inconsistency.

Additional Topics/Cases

  • Additional topics covered include, but are not limited to: Ethical, Legal, and Privacy issues in E-commerce and Big Data ; closing case on Pick n Pay; a case about deploying technology to attract fans; week 4 covering E-business and E-commerce; defining and describing Big Data; and various examples of software attacks, like viruses, worms, phishing, and more. Quizzes and Assignment details.

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Week 2-5 MIS PDF

Description

Test your knowledge of various ethical frameworks with this quiz. Explore concepts like Utilitarianism, Deontology, Fairness, and more as you answer questions focused on ethical decision-making principles. Perfect for students and individuals interested in ethics!

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