Podcast
Questions and Answers
Which ethical approach emphasizes the importance of the consequences of an action when resolving a dilemma?
Which ethical approach emphasizes the importance of the consequences of an action when resolving a dilemma?
What key aspect differentiates Deontological Ethics from Utilitarianism?
What key aspect differentiates Deontological Ethics from Utilitarianism?
Which strategy is best described as thinking beyond conventional methods to find a solution to an ethical dilemma?
Which strategy is best described as thinking beyond conventional methods to find a solution to an ethical dilemma?
Which of the following statements reflects a professional code of conduct in the decision-making process?
Which of the following statements reflects a professional code of conduct in the decision-making process?
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When facing competing actions and inconclusive rational approaches, what does the text indicate should be consulted?
When facing competing actions and inconclusive rational approaches, what does the text indicate should be consulted?
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Which approach emphasizes the consequences of actions in determining ethical decisions?
Which approach emphasizes the consequences of actions in determining ethical decisions?
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What is a key factor to consider when identifying consequences for stakeholders in decision-making?
What is a key factor to consider when identifying consequences for stakeholders in decision-making?
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What does the deontological approach prioritize in ethical decision-making?
What does the deontological approach prioritize in ethical decision-making?
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How can one ensure that an action option can be considered suitable for universal application?
How can one ensure that an action option can be considered suitable for universal application?
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Which ethical framework encourages individuals to reflect on the type of person they wish to become?
Which ethical framework encourages individuals to reflect on the type of person they wish to become?
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In applying the duties, obligations, and values approach, what is crucial to identify first?
In applying the duties, obligations, and values approach, what is crucial to identify first?
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What aspect is not typically considered when using a utilitarian approach to decision-making?
What aspect is not typically considered when using a utilitarian approach to decision-making?
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Which element could enhance ethical decision-making in a professional context?
Which element could enhance ethical decision-making in a professional context?
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What is the primary focus of consequentialism in ethical decision-making?
What is the primary focus of consequentialism in ethical decision-making?
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In contrast to consequentialism, what does deontological ethics emphasize?
In contrast to consequentialism, what does deontological ethics emphasize?
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Which approach best describes the method of identifying stakeholders' wants and interests?
Which approach best describes the method of identifying stakeholders' wants and interests?
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What is a vital aspect of creative problem-solving in ethical dilemmas?
What is a vital aspect of creative problem-solving in ethical dilemmas?
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How should one evaluate action options according to prescriptive reasoning?
How should one evaluate action options according to prescriptive reasoning?
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What key characteristic distinguishes ethical dilemmas from regular decision-making situations?
What key characteristic distinguishes ethical dilemmas from regular decision-making situations?
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What are professional codes of conduct primarily designed to ensure?
What are professional codes of conduct primarily designed to ensure?
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Which of the following best illustrates the concept of 'net good' as used in ethical decision-making?
Which of the following best illustrates the concept of 'net good' as used in ethical decision-making?
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Study Notes
Modified Trevino & Nelson Ethical Decision-Making Model
- This model is a modified version of the ethical decision-making model from the text Managing Business Ethics (2014) by Trevino & Nelson.
Step 1: Get the Facts
- Crucial step in any decision-making process.
- Avoid jumping to conclusions without gathering all pertinent facts.
- Be aware of potential biases (emotional or personal) in data collection and analysis.
- Remain objective and neutral.
- Be alert for misinterpreted or missing facts.
- Continuously update facts and inferences.
- Important to consider what facts are missing, how to obtain missing information, and if acting prematurely is justified.
- Fact-finding process can sometimes lead to a more creative solution.
- Consider delaying action if needed to gather more data.
Step 2: Identify & Define the Ethical Issues
- Crucial step, sometimes done after getting all the facts.
- Be aware if ethical issues are present or not.
- Identify all perspectives of the issue.
- Understanding ethical issues is crucial for ethical decision-making.
- Failing to identify an ethical issue is a common reason ethical lapses occur.
- Identify all stakeholders and their perspectives.
- Ask "Why am I so conflicted about this situation/decision"?
Step 3: Identify the Stakeholders
- Identify all individuals and groups affected by the decision.
- Understand their needs and interests (position and motives).
- Understand what each stakeholder wants and why they want it.
- Use the outcome of this step for the ethical decision-making process.
Step 4: Identify Action Options & Test Them
- Develop creative action options.
- If possible, ethically avoid the conflict entirely.
- Test action options using prescriptive reasoning approaches (consequentialism, duties/obligations/values, virtue ethics) to find the most appropriate option.
Consequentialism
- Choose the action that creates the greatest good for the greatest number of stakeholders.
- Analyze likely positive and negative consequences for each stakeholder.
- Consider long-term and short-term consequences, and all stakeholders' values.
Duties/Obligations/Values
- Identify duties and obligations owed to those affected.
- Include considerations for specific duties (e.g., code of conduct).
- Consider if the action would be a suitable universal principle.
- If the action option does not satisfy the duties/obligations/values, then it is not appropriate.
Virtue Ethics
- Consider what kind of person the decision-maker wants to be.
- Identify virtuous qualities that should apply to the decision.
- Check if the action aligns with personal values.
- Does the action option satisfy the values for which you want to be known for? The action is inappropriate if the action does not align with the values of the decision-makers.
Step 5: Think Creatively About Solutions
- Explore alternative ways to avoid the problem or seek a solution not immediately apparent.
- Be open to delaying actions to consider better solutions.
- Consult others outside your usual circles.
- Be open to creative solutions.
Step 6: Check Your Gut
- Reflect on how your intuition aligns with the chosen action.
- Use empathy and moral principles.
- Consult your gut reaction after applying the other steps.
- If the gut check is not compatible with the previous steps, then the actions will need to be re-evaluated.
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Description
Test your understanding of the modified Trevino & Nelson ethical decision-making model from Managing Business Ethics (2014). This quiz covers the essential steps involved in making ethical decisions, including fact-finding and defining ethical issues. Assess your knowledge and improve your ethical decision-making skills.
