Podcast
Questions and Answers
What is characterized by a lack or absence of integrity and a willingness to withhold the truth?
What is characterized by a lack or absence of integrity and a willingness to withhold the truth?
- Dishonesty (correct)
- Fairness
- Reciprocity
- Ethical dilemma
Which element is NOT one of the fundamental motivations for fairness?
Which element is NOT one of the fundamental motivations for fairness?
- Optimization
- Equality
- Reciprocity
- Transparency (correct)
What distinguishes an ethical dilemma from an ethical issue?
What distinguishes an ethical dilemma from an ethical issue?
- An ethical dilemma only involves negative outcomes. (correct)
- An ethical dilemma presents the possibility of a right choice.
- An ethical issue has clear right and wrong actions.
- An ethical issue requires balancing fairness and productivity.
Time theft in companies is primarily associated with which of the following?
Time theft in companies is primarily associated with which of the following?
Which of the following is an example of misusing company resources?
Which of the following is an example of misusing company resources?
What is meant by ethical awareness?
What is meant by ethical awareness?
Which of the following best describes moral intensity?
Which of the following best describes moral intensity?
What does the veil of ignorance thought experiment propose?
What does the veil of ignorance thought experiment propose?
The difference principle advocates for which of the following?
The difference principle advocates for which of the following?
What characterizes ethical issue intensity?
What characterizes ethical issue intensity?
Which of the following is a form of abusive or intimidating behavior?
Which of the following is a form of abusive or intimidating behavior?
What does commission lying primarily involve?
What does commission lying primarily involve?
A conflict of interest scenario occurs when an individual:
A conflict of interest scenario occurs when an individual:
Which statement best describes active bribery?
Which statement best describes active bribery?
Facilitation payments are defined as:
Facilitation payments are defined as:
Which of the following is NOT considered abusive behavior?
Which of the following is NOT considered abusive behavior?
What type of lying involves intentionally not informing others of important information?
What type of lying involves intentionally not informing others of important information?
What is a potential outcome of bullying in the workplace?
What is a potential outcome of bullying in the workplace?
What is corporate intelligence primarily focused on collecting and analyzing?
What is corporate intelligence primarily focused on collecting and analyzing?
Which of the following describes sexual harassment?
Which of the following describes sexual harassment?
What does the Age Discrimination in Employment Act prohibit?
What does the Age Discrimination in Employment Act prohibit?
What is one of the criteria that must be met for a work environment to be considered hostile due to sexual harassment?
What is one of the criteria that must be met for a work environment to be considered hostile due to sexual harassment?
Which program specifically aims to promote qualified individuals from traditionally discriminated groups?
Which program specifically aims to promote qualified individuals from traditionally discriminated groups?
What is a primary step in preventing sexual harassment in the workplace?
What is a primary step in preventing sexual harassment in the workplace?
Which of the following does NOT fall under the definition of discrimination?
Which of the following does NOT fall under the definition of discrimination?
What does corporate intelligence help management with?
What does corporate intelligence help management with?
What does integrity in business primarily imply?
What does integrity in business primarily imply?
What is a major consequence of failing to recognize ethical issues in business?
What is a major consequence of failing to recognize ethical issues in business?
Which of the following best describes 'collusion' in a business context?
Which of the following best describes 'collusion' in a business context?
In the context of business ethics, which value is directly related to truthfulness?
In the context of business ethics, which value is directly related to truthfulness?
What challenge does the determination of an ethical issue in business present?
What challenge does the determination of an ethical issue in business present?
Which of these actions is considered a misuse of company resources?
Which of these actions is considered a misuse of company resources?
What foundational value is primarily concerned with fairness in business dealings?
What foundational value is primarily concerned with fairness in business dealings?
Which behavior is likely to be perceived as abusive within an organization?
Which behavior is likely to be perceived as abusive within an organization?
What is return fraud?
What is return fraud?
How does showrooming typically work?
How does showrooming typically work?
What does 'wardrobing' involve?
What does 'wardrobing' involve?
What major factor contributed to the global financial crisis?
What major factor contributed to the global financial crisis?
Which of the following statements is true about insider trading?
Which of the following statements is true about insider trading?
What often highlights ethical issues in business?
What often highlights ethical issues in business?
What is the primary consequence of financial misconduct?
What is the primary consequence of financial misconduct?
Which of the following describes a core reason for problems becoming ethical issues in business?
Which of the following describes a core reason for problems becoming ethical issues in business?
Flashcards
Fairness
Fairness
The quality of being just, unbiased, and fair. It often overlaps with concepts of justice, equity, and equality.
Ethical Dilemma
Ethical Dilemma
A situation where an individual or group has to choose between actions that all have negative outcomes. There is no truly right choice; all options are considered unethical.
Ethical Issue
Ethical Issue
A problem or situation that requires a decision based on what is morally right or wrong.
Time Theft
Time Theft
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Optimization (in fairness)
Optimization (in fairness)
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Ethical Awareness
Ethical Awareness
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Collusion
Collusion
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Integrity in Business
Integrity in Business
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Honesty in Business
Honesty in Business
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Determining an Ethical Issue
Determining an Ethical Issue
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Conflict of Interest
Conflict of Interest
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Corporate Intelligence
Corporate Intelligence
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Abusive or Intimidating Behavior
Abusive or Intimidating Behavior
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Commission Lying
Commission Lying
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Omission Lying
Omission Lying
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Bribery
Bribery
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Facilitation Payments
Facilitation Payments
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Wardrobing
Wardrobing
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Insider Trading
Insider Trading
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Risky Financial Instruments
Risky Financial Instruments
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Return Fraud
Return Fraud
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Showrooming
Showrooming
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Ethical Blindness
Ethical Blindness
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Ethical Evolution
Ethical Evolution
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Ethical Risk Management
Ethical Risk Management
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Ethical Issue Intensity
Ethical Issue Intensity
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Veil of Ignorance
Veil of Ignorance
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Equality Principle
Equality Principle
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Difference Principle
Difference Principle
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Passive Monitoring System
Passive Monitoring System
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Intelligence for Top Management Strategy
Intelligence for Top Management Strategy
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Discrimination
Discrimination
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Equal Employment Opportunity Commission (EEOC)
Equal Employment Opportunity Commission (EEOC)
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Age Discrimination in Employment Act
Age Discrimination in Employment Act
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Affirmative Action Programs
Affirmative Action Programs
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Sexual Harassment
Sexual Harassment
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Hostile Work Environment
Hostile Work Environment
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Dual Relationship
Dual Relationship
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Study Notes
Ethical Decision Making in Business
- Ethical issues arise when individuals, groups, or organizations must choose between different courses of action with varying ethical implications.
- Recognizing and acknowledging ethical issues is crucial for organizational success. Ignoring them can damage the organization.
- Ethical dilemmas involve conflicting choices where each option has negative consequences.
- "Collusion" is a secret agreement among parties for fraudulent, illegal, or deceitful purposes.
- Deceiving others involves misrepresentation or strategies that withhold the truth.
Foundational Values for Identifying Ethical Issues
- Integrity: Integrity signifies wholeness, soundness, and unimpaired condition. It encompasses fairness and honesty in financial decisions and company culture. Organizations are expected to adhere to laws and regulations.
- Honesty: Honesty revolves around truthfulness and trustworthiness. Business is sometimes viewed as a separate entity with its own rules distinct from societal norms. The economic dependence of individuals on business relationships necessitates honest practices. Stakeholders must know the rules that apply in business.
- Fairness: Fairness aligns with concepts of justice, equity, and equality. Fairness necessitates the equitable distribution of benefits and resources. It also involves reciprocity within relationships. Managing the trade-off between equity and efficiency (i.e., productivity) is essential for fairness.
Emerging Business Ethical Issues
- Misuse of Company Time and Resources: Stealing company time and resources, such as using company computers or internet services for personal use, creates a financial burden.
- Abusive or Intimidating Behavior: This can take various forms like physical threats, false complaints, profanity, insults, yelling, and unreasonable behavior. Intent is a necessary consideration.
- Lying: Deception can be intentional (commission lying), or unintentional (omission lying), which includes withholding relevant information.
- Conflicts of Interest: Conflicts arise when individuals must choose between their interests, organizational interests, and interests of other stakeholders. Employees must separate their personal interests from their business dealings.
- Bribery: Bribery involves offering something of value (often money) to gain an improper or illegal advantage. Active bribery involves the offering party; passive bribery relates to the recipient. Facilitation payments are payments made to expedite legitimate business processes, though they can blur the lines of bribery.
- Corporate Intelligence: This involves the collection and analysis of information about competitors, markets, technologies, and external factors like political trends. This can include accessing corporate records, court documents, regulatory filings, or press releases.
- Discrimination: Discrimination based on factors such as race, color, religion, sex, sexual orientation, or age is illegal in many jurisdictions. Federal agencies like the Equal Employment Opportunity Commission (EEOC) protect against this.
- Sexual Harassment: This involves any repeated, unwanted behavior of a sexual nature, creating a hostile work environment.
- Fraud: Fraud includes deceitful communication to manipulate, deceive, or conceal facts for personal gain, potentially harming others. Forms of fraud include accounting fraud, marketing fraud, consumer fraud, and chargeback fraud, to name a few examples.
- Consumer Fraud: Consumers attempt to deceive businesses for personal gain; examples include price tag switching, item switching, return fraud, and showrooming.
- Financial Misconduct: The failure to comprehend and properly manage ethical risks, partially causing the global financial crisis. Complex financial instruments and inadequate responsibility for their use remain salient issues in the financial sector.
- Insider Trading: Buying or selling stocks based on non-public information is illegal. Legitimate trading by insiders, if properly reported, is not illegal.
The Challenge of Determining an Ethical Issue
- Stakeholder concerns often reveal underlying ethical issues in a business.
- Changing societal values influence how events and actions are perceived through an ethical lens.
- Crisis management involves handling high-impact events marked by doubt and requiring immediate action to mitigate potential harm.
Framework for Ethical Decision Making
- Ethical Issue Intensity: The relevance or importance of an event or decision to individuals, work groups, or organizations.
- Moral Intensity: Individuals' perception of social pressure and harm caused by their decisions impacts ethical decision-making.
- Ethical awareness is the ability to recognize ethical issues as they arise in various situations.
Normative Considerations
- Veil of Ignorance: A thought experiment that examines how individuals would form ethical principles when unaware of their future standing.
- Equality Principle: Recognizes fundamental rights compatible with individual liberties.
- Difference Principle: Suggests that economic and social inequalities should benefit the most disadvantaged members of a society.
- Core Values: Businesses convert ethical principles to core values, shaping operations, collaborations, and decision-making in line with the company's goals and ethical standards.
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