Podcast
Questions and Answers
What is the main focus of MST Department's quality objectives?
What is the main focus of MST Department's quality objectives?
- Maintaining records of instructors' qualification and training
- Delivering progressive training programs and achieving consumer satisfaction (correct)
- Developing courseware materials and conducting meetings
- Collecting ideas and data from customers/clients
How does MST Department ensure compliance to the quality system?
How does MST Department ensure compliance to the quality system?
- By communicating to employees through meetings and emails (correct)
- By maintaining records of instructors' qualification and training
- By collecting ideas and data from customers/clients
- By developing skills of instructors through ongoing training
What is the purpose of collecting ideas, data, and feedback from customers/clients in MST Department?
What is the purpose of collecting ideas, data, and feedback from customers/clients in MST Department?
- To maintain records of instructors' qualification and training
- To identify changes to adapt to current demand of training (correct)
- To develop skills of instructors through ongoing training
- To ensure compliance to the quality system
In accordance with PSAA regulations, what must all tasks and activities in the MST department be aligned with?
In accordance with PSAA regulations, what must all tasks and activities in the MST department be aligned with?
What is the primary concern when preparing training materials?
What is the primary concern when preparing training materials?
Which ethical principle emphasizes honesty in professional relationships?
Which ethical principle emphasizes honesty in professional relationships?
What should staff not allow to override their professional judgments?
What should staff not allow to override their professional judgments?
When should staff provide the same training environment and apply the same marking criteria to all candidates?
When should staff provide the same training environment and apply the same marking criteria to all candidates?
What is the key requirement for staff to ensure that all candidates receive competent training services?
What is the key requirement for staff to ensure that all candidates receive competent training services?
When should staff disclose confidential information without proper authority?
When should staff disclose confidential information without proper authority?
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