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10 Questions

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Ethical Policy in MST Division

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Questions and Answers

What is the main focus of MST Department's quality objectives?

Maintaining records of instructors' qualification and training

Delivering progressive training programs and achieving consumer satisfaction (correct)

Developing courseware materials and conducting meetings

Collecting ideas and data from customers/clients

How does MST Department ensure compliance to the quality system?

By communicating to employees through meetings and emails (correct)

By maintaining records of instructors' qualification and training

By collecting ideas and data from customers/clients

By developing skills of instructors through ongoing training

What is the purpose of collecting ideas, data, and feedback from customers/clients in MST Department?

To maintain records of instructors' qualification and training

To identify changes to adapt to current demand of training (correct)

To develop skills of instructors through ongoing training

To ensure compliance to the quality system

In accordance with PSAA regulations, what must all tasks and activities in the MST department be aligned with?

PSAA regulations Signup and view all the answers

What is the primary concern when preparing training materials?

Ensuring no infringement of intellectual copyright Signup and view all the answers

Which ethical principle emphasizes honesty in professional relationships?

Integrity Signup and view all the answers

What should staff not allow to override their professional judgments?

Bias Signup and view all the answers

When should staff provide the same training environment and apply the same marking criteria to all candidates?

Always Signup and view all the answers

What is the key requirement for staff to ensure that all candidates receive competent training services?

Maintaining professional knowledge and skill at the required level Signup and view all the answers

When should staff disclose confidential information without proper authority?

When there is a legal or a duty to disclose Signup and view all the answers