Ethical Dilemma Fundamentals
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Questions and Answers

What is the outcome of an ethical dilemma?

  • A universally accepted principle
  • A matter of personal belief (correct)
  • A morally absolute solution
  • A clear and definitive answer

    • What is a necessary condition for a situation to be considered an ethical dilemma?

  • The situation is encountered in a professional setting
  • The situation involves a conflict of values
  • The individual must make a decision about which course of action is best (correct)
  • The individual is faced with a moral crisis

    • What is the primary characteristic of an ethical dilemma?

  • It is a matter of personal opinion
  • It requires a decision between two conflicting values (correct)
  • It involves a clear moral imperative
  • It is a universally accepted moral principle

    • What is the role of personal belief in an ethical dilemma?

    <p>It is the primary consideration</p> Signup and view all the answers

    What is the ultimate goal of resolving an ethical dilemma?

    <p>To make a decision that aligns with one's values</p> Signup and view all the answers

    What is a key aspect of customer confidence?

    <p>Product safety and effectiveness</p> Signup and view all the answers

    What is another term for 'truth in advertising'?

    <p>Transparency in marketing</p> Signup and view all the answers

    What is a responsibility that involves keeping customer information private?

    <p>Confidentiality</p> Signup and view all the answers

    What are the ethical issues involved in customer confidence?

    <p>Product safety and effectiveness, truth in advertising, and trust responsibilities</p> Signup and view all the answers

    What is the opposite of 'truth in advertising'?

    <p>Deception in advertising</p> Signup and view all the answers

    What kind of situation is described in the passage?

    <p>A moral dilemma</p> Signup and view all the answers

    What does the dilemma in the passage impose on the individual?

    <p>A lot of pressure on their personal value system</p> Signup and view all the answers

    What is the central theme of the passage?

    <p>The impact of pressure on personal values</p> Signup and view all the answers

    What is the consequence of facing such a dilemma?

    <p>A compromised personal value system</p> Signup and view all the answers

    What is the core issue in a conflict of interest situation?

    <p>Personal gain at the expense of official responsibility</p> Signup and view all the answers

    What is the passage encouraging the reader to do?

    <p>Reflect on their personal values</p> Signup and view all the answers

    Who is typically involved in a conflict of interest situation?

    <p>An individual in a position of authority</p> Signup and view all the answers

    What is the key characteristic of a person in a conflict of interest situation?

    <p>They are able to derive personal benefits</p> Signup and view all the answers

    What is the relationship between personal benefits and official capacity in a conflict of interest situation?

    <p>Personal benefits are attainable through official capacity</p> Signup and view all the answers

    What is the underlying issue in a conflict of interest situation?

    <p>Influence of personal interests on official decisions</p> Signup and view all the answers

    What is the manager's attitude towards the employee's concern about the milk?

    <p>Disinterested and dismissive</p> Signup and view all the answers

    What is the main reason the manager gives for not addressing the milk issue?

    <p>Lack of time and money</p> Signup and view all the answers

    What can be inferred about the manager's priorities?

    <p>He prioritizes productivity over employee satisfaction</p> Signup and view all the answers

    What ethical issue is most relevant to the manager's response?

    <p>Neglect of employees' well-being</p> Signup and view all the answers

    What can be inferred about the manager's leadership style?

    <p>Autocratic and top-down</p> Signup and view all the answers

    Study Notes

    Ethical Dilemma

    • An ethical dilemma is a situation where an individual must make a decision about which course of action is best, with no straightforward answer.
    • It imposes pressure on one's personal value system, highlighting conflicts between different beliefs and principles.

    Conditions for an Ethical Dilemma

    • A situation is considered an ethical dilemma when an individual must make a decision about which course of action is best.

    Conflict of Interest

    • A conflict of interest arises when a person in a position of power can derive personal benefits from a decision made in their official capacity.
    • This can lead to unethical decisions that prioritize personal gain over the greater good.

    Ethical Issues in Business

    Customer Confidence

    • Ethical issues involved in customer confidence include:
      • Confidentiality
      • Product safety and effectiveness
      • Truth in advertising
      • Trust responsibilities

    Case Study

    • A boss tells an employee to ignore a minor issue (e.g., spoiled milk) due to lack of time and money.
    • Ethical issues involved in this scenario include:
      • Prioritizing profits over customer satisfaction and safety
      • Neglecting responsibility for product quality and integrity

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    Description

    This quiz covers the basics of ethical dilemmas, including the conditions for a situation to be considered an ethical dilemma and the role of personal beliefs in decision-making.

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