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Questions and Answers
What is the outcome of an ethical dilemma?
What is the outcome of an ethical dilemma?
- A universally accepted principle
- A matter of personal belief (correct)
- A morally absolute solution
- A clear and definitive answer
What is a necessary condition for a situation to be considered an ethical dilemma?
What is a necessary condition for a situation to be considered an ethical dilemma?
- The situation is encountered in a professional setting
- The situation involves a conflict of values
- The individual must make a decision about which course of action is best (correct)
- The individual is faced with a moral crisis
What is the primary characteristic of an ethical dilemma?
What is the primary characteristic of an ethical dilemma?
- It is a matter of personal opinion
- It requires a decision between two conflicting values (correct)
- It involves a clear moral imperative
- It is a universally accepted moral principle
What is the role of personal belief in an ethical dilemma?
What is the role of personal belief in an ethical dilemma?
What is the ultimate goal of resolving an ethical dilemma?
What is the ultimate goal of resolving an ethical dilemma?
What is a key aspect of customer confidence?
What is a key aspect of customer confidence?
What is another term for 'truth in advertising'?
What is another term for 'truth in advertising'?
What is a responsibility that involves keeping customer information private?
What is a responsibility that involves keeping customer information private?
What are the ethical issues involved in customer confidence?
What are the ethical issues involved in customer confidence?
What is the opposite of 'truth in advertising'?
What is the opposite of 'truth in advertising'?
What kind of situation is described in the passage?
What kind of situation is described in the passage?
What does the dilemma in the passage impose on the individual?
What does the dilemma in the passage impose on the individual?
What is the central theme of the passage?
What is the central theme of the passage?
What is the consequence of facing such a dilemma?
What is the consequence of facing such a dilemma?
What is the core issue in a conflict of interest situation?
What is the core issue in a conflict of interest situation?
What is the passage encouraging the reader to do?
What is the passage encouraging the reader to do?
Who is typically involved in a conflict of interest situation?
Who is typically involved in a conflict of interest situation?
What is the key characteristic of a person in a conflict of interest situation?
What is the key characteristic of a person in a conflict of interest situation?
What is the relationship between personal benefits and official capacity in a conflict of interest situation?
What is the relationship between personal benefits and official capacity in a conflict of interest situation?
What is the underlying issue in a conflict of interest situation?
What is the underlying issue in a conflict of interest situation?
What is the manager's attitude towards the employee's concern about the milk?
What is the manager's attitude towards the employee's concern about the milk?
What is the main reason the manager gives for not addressing the milk issue?
What is the main reason the manager gives for not addressing the milk issue?
What can be inferred about the manager's priorities?
What can be inferred about the manager's priorities?
What ethical issue is most relevant to the manager's response?
What ethical issue is most relevant to the manager's response?
What can be inferred about the manager's leadership style?
What can be inferred about the manager's leadership style?
Study Notes
Ethical Dilemma
- An ethical dilemma is a situation where an individual must make a decision about which course of action is best, with no straightforward answer.
- It imposes pressure on one's personal value system, highlighting conflicts between different beliefs and principles.
Conditions for an Ethical Dilemma
- A situation is considered an ethical dilemma when an individual must make a decision about which course of action is best.
Conflict of Interest
- A conflict of interest arises when a person in a position of power can derive personal benefits from a decision made in their official capacity.
- This can lead to unethical decisions that prioritize personal gain over the greater good.
Ethical Issues in Business
Customer Confidence
- Ethical issues involved in customer confidence include:
- Confidentiality
- Product safety and effectiveness
- Truth in advertising
- Trust responsibilities
Case Study
- A boss tells an employee to ignore a minor issue (e.g., spoiled milk) due to lack of time and money.
- Ethical issues involved in this scenario include:
- Prioritizing profits over customer satisfaction and safety
- Neglecting responsibility for product quality and integrity
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Description
This quiz covers the basics of ethical dilemmas, including the conditions for a situation to be considered an ethical dilemma and the role of personal beliefs in decision-making.
