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Questions and Answers
What is the first step in the decision-making process and why is it important?
What is the first step in the decision-making process and why is it important?
The first step is moral awareness, which is important because it helps individuals recognize and identify moral issues that may arise in their decisions.
How can peers influence an individual's recognition of a moral issue?
How can peers influence an individual's recognition of a moral issue?
Peers can influence recognition by considering the issue morally problematic and by using moral language when discussing the problem.
List two components of sound ethical decision-making.
List two components of sound ethical decision-making.
Gathering the facts and defining the ethical issues are two essential components of sound ethical decision-making.
What role do organizational culture and norms play in unethical behavior?
What role do organizational culture and norms play in unethical behavior?
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Explain one cognitive bias that can affect fact gathering in ethical decision-making.
Explain one cognitive bias that can affect fact gathering in ethical decision-making.
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What does social contracts theory propose regarding moral agreements?
What does social contracts theory propose regarding moral agreements?
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Identify one major pro and one major con of social contracts theory.
Identify one major pro and one major con of social contracts theory.
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In the context of the ethic of care, what decision rule should be prioritized?
In the context of the ethic of care, what decision rule should be prioritized?
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What is one of the biggest advantages and disadvantages of the ethic of care approach?
What is one of the biggest advantages and disadvantages of the ethic of care approach?
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Define a corporation based on the provided content.
Define a corporation based on the provided content.
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What are the two perspectives on a corporation's roles and responsibilities?
What are the two perspectives on a corporation's roles and responsibilities?
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According to the Shareholder Value perspective, what do shareholders own?
According to the Shareholder Value perspective, what do shareholders own?
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How do local norms impact the decision-making process in social contracts theory?
How do local norms impact the decision-making process in social contracts theory?
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What are the three levels of moral development according to the framework discussed?
What are the three levels of moral development according to the framework discussed?
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How does an internal locus of control influence an individual's moral development?
How does an internal locus of control influence an individual's moral development?
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What is the significance of ego strength in moral decision-making?
What is the significance of ego strength in moral decision-making?
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What is moral approbation, and how does it differ across individuals?
What is moral approbation, and how does it differ across individuals?
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Describe the role of society in shaping moral obligations at Level 2 of moral development.
Describe the role of society in shaping moral obligations at Level 2 of moral development.
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In what way does moral development influence a person's approach to ethical dilemmas?
In what way does moral development influence a person's approach to ethical dilemmas?
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How do individual differences in moral development manifest in professional settings?
How do individual differences in moral development manifest in professional settings?
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What challenges might arise from differing levels of moral development in a group setting?
What challenges might arise from differing levels of moral development in a group setting?
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What is one major critique of the moral development theory?
What is one major critique of the moral development theory?
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How might a person at Level 3 of moral development approach a controversial ethical issue?
How might a person at Level 3 of moral development approach a controversial ethical issue?
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Study Notes
Decision Making Process
- Moral awareness is the first step in ethical decision-making
- Recognizing a moral issue is more likely when peers consider it problematic, or if the issue involves potential harm to others.
- Gather the facts, define the ethical issues, and identify the affected parties.
- Consider the potential consequences including obligations and your personal character.
- Consider creative actions and check your gut feeling.
Organizational Level Factors
- Group Norms: "Everyone's doing it" mentality influences behavior.
- Rationalizing unethical behavior occurs under pressure.
- Organizational rewards and punishments, roles, and diffusion of responsibility impact decision-making.
- Organizational culture, formal systems (selection/training, performance management, authority structure), and informal systems (role models, norms, rituals, myths, stories) affect organizational outcomes.
Individual Characteristics
- Cognitive Biases: Overconfidence about knowledge and the confirmation bias.
- Falling into the confirmation trap and thinking about ways to be wrong are important.
- Consequences for self and others need to be considered.
Moral Judgment 1- Utilitarianism
- Maximize common good, consequences only.
- Replace partiality with science
- The means don't matter are associated with negative aspects.
Moral Judgements 1- Nozicks
- Focused on the means that it takes to get to consequences (not solely the consequences themselves).
Moral Judgements 1- Rawls Justice Theory
- Greatest benefit to the least advantaged.
- Unbiased approach to social justice.
- Denies free will and meritocracy.
Moral Judgements II- Integrative Social Contracts Theory
- Integrates global norms and local norms.
- Created by people coming together to form moral agreements.
- Action does not violate global hypernorms or local authentic norms; respect dignity and human rights.
- Surveys local norms, adapting to variations in limits while adhering to global ideals.
- Adapts to local variations while respecting global limits.
- Local norms being vague may give actors too much flexibility.
- Examples include Levis Strauss and underage workers in Bangladesh.
Moral Judgements II- Ethic of Care
- Focus on relationships and responsibilities, including those in the relationship and responsibilities.
- Protecting the weak and dependent.
- Neglects aspects of justice
Corporate Responsibility
- Definition: Legal entity chartered by the state with rights and responsibilities separate from the individuals working for the corporation.
- Two Perspectives: Shareholder Value (maximize profits within the law) and Stakeholder Theory (advance all stakeholder interests).
- Shareholder Value: Maximize profits, legal and moral constraints.
- Stakeholder Theory: Advance all stakeholder interests (even at the expense of profit).
- Stakeholder Theory (includes employees, customers, shareholders, the community, and suppliers).
- Ethical Justification: Corporations can help reduce global inequalities, consider non-Western ways of thinking, and ensure a strong economy.
- Normative CSR: Corporations should engage in CSR programs due to moral obligations, even at the expense of profit.
- Arguments against Normative CSR include violating property rights and weakening management accountability.
- Impact and concerns of Normative CSR were also mentioned.
Whistleblowing
- Whistleblowing "triggers": truth, employee/customer rights, trust, and harm, (your personal and organizational reputation)
- Precursors: dealing with serious issues, assembling the facts, ensuring accuracy, seeking advice from colleagues/managers.
- Steps: talk with boss, family, keeping records, next-level managers, ethics officer, and finally, a lawyer.
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Description
Explore the key components of the ethical decision-making process, including moral awareness and the factors at the organizational and individual levels that influence choices. This quiz emphasizes the roles of group norms, cognitive biases, and organizational culture in shaping ethical behavior.