ERP: Business Functions and Processes

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17 Questions

What is the main purpose of an information system (IS)?

To store, organize, and deliver information

Why is it important for businesses to consider the customer's viewpoint in any transaction?

To improve communication and workflow

What is the key benefit of better integration of functional areas in a company?

Enhanced communication, workflow, and company success

In an integrated information system, what do functional areas do?

Share data effectively and efficiently

What is the primary function of supply chain management?

Managing inputs and transforming them into goods and services for customers

What is the main purpose of Enterprise Resource Planning (ERP) programs?

To coordinate information within a company's various business areas

What is the difference between a business process and a business function?

A business process involves creating value for the customer while a business function is specific to an operational area

Which functional area of operation is responsible for overseeing the movement of goods from suppliers to customers?

Supply Chain Management (SCM)

What are business functions as described in the text?

Activities specific to a functional area of operation

Why are integrated information systems essential in today’s globally competitive business environment?

They enable coordination and management of information across all areas of business

What is the main purpose of Enterprise Resource Planning (ERP) programs?

To manage companywide business processes and coordinate information in every area of business

What are the main functional areas of operation used in business?

Marketing, Sales, Human Resources, and Finance

What is the difference between a business process and a business function?

A business process is a collection of activities that creates value, while a business function is specific to an operational area

Why are integrated information systems essential in today’s globally competitive business environment?

To streamline business processes and provide accurate, real-time information

What is the primary function of supply chain management?

To oversee the movement of goods from suppliers to customers

What do functional areas do in an integrated information system (IS)?

They share a common database and management reporting tools

Which of the following best describes a business process?

A collection of activities that creates value for the customer

Test your knowledge about business functions, processes, and integrated information systems in the context of enterprise resource planning (ERP). Learn to differentiate between business processes and functions, identify main functional areas, and understand the importance of integrated information systems.

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