Ergonomics and Customer Data Mining Quiz
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Questions and Answers

Which of the following is a benefit of providing employees with a properly designed workspace?

  • Lower healthcare costs
  • Improved employee morale
  • Reduced absenteeism
  • Increased productivity (correct)

    • What is a potential consequence of not following the 20/20/20 rule?

  • Wrist tendonitis
  • Lower back pain
  • Carpal tunnel syndrome
  • Eye strain (correct)

    • Which of the following is an example of customer data mining?

  • Sending targeted advertisements based on demographics
  • Offering loyalty rewards for frequent shoppers
  • Analyzing purchase history to recommend personalized products (correct)
  • Providing customer support through chatbots

    • What is a potential risk of using loyalty cards for retailers?

    <p>Higher operating costs</p> Signup and view all the answers

    What is a common method of identity theft?

    <p>Phishing</p> Signup and view all the answers

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