Entrepreneurial Management Chapter 4
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Questions and Answers

What is the primary role of management in an organization?

  • To oversee daily operations
  • To develop marketing strategies
  • To monitor employee performance
  • To allocate resources to achieve organizational goals (correct)
  • What is the difference between efficiency and effectiveness?

  • Efficiency is achieving the best possible result, while effectiveness is using the least resources
  • Efficiency is a short-term goal, while effectiveness is a long-term goal
  • Efficiency is a long-term goal, while effectiveness is a short-term goal
  • Efficiency is using the least resources, while effectiveness is achieving the best possible result (correct)
  • What is the primary function of top management?

  • To develop strategic plans (correct)
  • To supervise daily operations
  • To develop tactical plans
  • To evaluate employee performance
  • What is the purpose of contingency planning?

    <p>To respond to unexpected opportunities or challenges</p> Signup and view all the answers

    What is the role of supervisory management?

    <p>To supervise daily operations</p> Signup and view all the answers

    What is the primary difference between tactical and operational planning?

    <p>Tactical planning is for short-term goals, while operational planning is for daily operations</p> Signup and view all the answers

    What is the role of middle management?

    <p>To implement tactical plans</p> Signup and view all the answers

    What are the four types of planning in management?

    <p>Strategic, tactical, operational, and contingency</p> Signup and view all the answers

    What is the primary purpose of controlling and following in an organization?

    <p>To assess the organization's progress toward achieving its goals</p> Signup and view all the answers

    Which of the following managerial skills involves the ability to perform tasks in a specific discipline or department?

    <p>Technical Skills</p> Signup and view all the answers

    What is one of the trends that will affect management in the future?

    <p>The growing use of information technology</p> Signup and view all the answers

    What is the primary characteristic of an organization?

    <p>Having a distinct purpose</p> Signup and view all the answers

    What is the primary goal of staffing in an organization?

    <p>To accomplish the company's objectives</p> Signup and view all the answers

    What is the primary role of a leader in an organization?

    <p>To communicate a vision and gathering others around that vision</p> Signup and view all the answers

    What is crisis management in the context of management trends?

    <p>A type of management trend that involves responding to unexpected events</p> Signup and view all the answers

    Why is it important for companies to treat their employees well and offer fair pay?

    <p>Because many people are not willing to work at companies unless they are treated well</p> Signup and view all the answers

    Study Notes

    Management and Leadership

    • Management is the process of developing and allocating resources to achieve organizational goals.
    • Managers are responsible for developing and implementing management plans to achieve organizational goals.
    • The four functions of management include:
      • Expecting problems or opportunities and designing plans to deal with them
      • Coordinating and allocating resources needed to implement plans
      • Guiding personnel through implementation
      • Reviewing results and making necessary changes

    Planning

    • Planning involves expecting potential problems or opportunities and designing plans to deal with them
    • There are four basic types of planning:
      • Strategic planning (1-5 years): Top management, broad and general, long-term goals
      • Tactical planning (less than 1 year): Middle management, mid-range goals
      • Operational planning (current): Supervisory management, implementing specific goals
      • Contingency planning (urgent): Top and middle management, meeting challenges and opportunities

    Management Levels

    • Top management: Highest level, consists of president and key company executives who develop strategic plans
    • Middle management: Includes general managers, division managers, and branch and plant managers who are responsible for tactical planning and controlling
    • Supervisory management: Those directly responsible for supervising workers and evaluating daily performance

    Controlling and Solving Problems

    • Controlling involves assessing the organization's progress toward achieving its goals and making corrections
    • Managers take the following steps to solve problems:
      • Identify the problem
      • Analyze the problem
      • Develop alternative solutions
      • Choose a solution
      • Implement the solution
      • Evaluate the solution

    Managerial Skills

    • Conceptual skills: Ability to picture the organization as a whole and the relationship among its various parts
    • Human relations skills: Ability to communicate and motivate, enabling managers to work through and with people
    • Technical skills: Ability to perform tasks in a specific discipline or department
    • Four important trends in management today are:
      • Crisis management
      • Outside directors
      • The growing use of information technology
      • The increasing need for global management skills

    Organization

    • An organization is a deliberate arrangement of people to accomplish a specific purpose that individuals cannot accomplish alone
    • Common characteristics of organizations include:
      • Having a distinct purpose (goal)
      • Being composed of people
      • Having a deliberate structure

    Staffing

    • Staffing involves recruiting, hiring, motivating, and retaining the best people to accomplish the company's objectives
    • Recruiting good employees is critical, and many people are not willing to work at companies unless they are treated well with fair pay

    Leadership

    • Leaders must:
      • Communicate a vision and gather others around that vision
      • Establish corporate values
      • Promote corporate ethics
      • Control change

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    Learn about the role of management, its process, and the responsibilities of managers in achieving organizational goals.

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