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Questions and Answers
Which of the following is a potential benefit of effective listening skills?
Which of the following is a potential benefit of effective listening skills?
- Loss of employment
- Loss of self-confidence
- Increased productivity with fewer mistakes (correct)
- Arguments and fights
What is a potential consequence of misunderstandings due to poor listening skills?
What is a potential consequence of misunderstandings due to poor listening skills?
- Greater sharing of information
- Loss of self-esteem (correct)
- Increased creativity
- Better customer satisfaction
Why is effective listening important in the workplace?
Why is effective listening important in the workplace?
- It can result in loss of relationships
- It can cause loss of value
- It can lead to more creative and innovative work (correct)
- It can lead to loss of friends
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