Communication Theory Basics Quiz

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Questions and Answers

What does the Latin word 'communicare' mean?

  • To systematically tell, listen, and understand
  • To transmit information
  • To create understanding
  • To share in common (correct)

According to Louis A. Allen, what is communication?

  • The transmission and reception of ideas, feelings, and attitudes
  • The systematic process of telling, listening, and understanding
  • The process of transferring information from one person to another
  • The sum of all things that one person does when creating understanding in another's mind (correct)

What is included in the process of communication according to Louis A. Allen?

  • Sharing common understanding
  • Telling, listening, and understanding systematically (correct)
  • Creating an understanding in another's mind
  • Transmission and reception of ideas, feelings, and attitudes

According to the text, what is the main source of the word 'communication'?

<p>'Communis' or 'communicare' (D)</p> Signup and view all the answers

What does communication involve according to the text?

<p>'Telling, listening, and understanding' (A)</p> Signup and view all the answers

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Study Notes

Communication Basics

  • Importance of communication in the workplace:
    • Listening to others and showing interest in what they say
    • Dealing with telephone conversations appropriately
    • Encouraging interest and interaction from others in your team
    • Expressing an opinion or asking a question clearly
    • Being able to persuade others

Skills in Demand

  • Communication skills valued by businesses:
    • Written and verbal communication
    • Organization
    • Teamwork
    • Critical thinking
    • Analytical skills

Career Advantages

  • Importance of communication for career progression
  • Effective communication enables concise speaking
  • Builds better rapport with customers
  • Influences how you learn
  • Enhances your professional image

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