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Communication Theory Basics Quiz

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Questions and Answers

What does the Latin word 'communicare' mean?

To systematically tell, listen, and understand

To transmit information

To create understanding

To share in common (correct)

According to Louis A. Allen, what is communication?

The transmission and reception of ideas, feelings, and attitudes

The systematic process of telling, listening, and understanding

The process of transferring information from one person to another

The sum of all things that one person does when creating understanding in another's mind (correct)

What is included in the process of communication according to Louis A. Allen?

Sharing common understanding

Telling, listening, and understanding systematically (correct)

Creating an understanding in another's mind

Transmission and reception of ideas, feelings, and attitudes

According to the text, what is the main source of the word 'communication'?

<p>'Communis' or 'communicare'</p> Signup and view all the answers

What does communication involve according to the text?

<p>'Telling, listening, and understanding'</p> Signup and view all the answers

Study Notes

Communication Basics

Importance of communication in the workplace:
- Listening to others and showing interest in what they say
- Dealing with telephone conversations appropriately
- Encouraging interest and interaction from others in your team
- Expressing an opinion or asking a question clearly
- Being able to persuade others

Skills in Demand

Communication skills valued by businesses:
- Written and verbal communication
- Organization
- Teamwork
- Critical thinking
- Analytical skills

Career Advantages

Importance of communication for career progression
Effective communication enables concise speaking
Builds better rapport with customers
Influences how you learn
Enhances your professional image

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Description

Test your knowledge of communication basics with this quiz. Explore the importance of communication in the workplace, including listening skills, telephone etiquette, and effective expression of opinions and questions.