5 Questions
What does the Latin word 'communicare' mean?
To share in common
According to Louis A. Allen, what is communication?
The sum of all things that one person does when creating understanding in another's mind
What is included in the process of communication according to Louis A. Allen?
Telling, listening, and understanding systematically
According to the text, what is the main source of the word 'communication'?
'Communis' or 'communicare'
What does communication involve according to the text?
'Telling, listening, and understanding'
Study Notes
Communication Basics
- Importance of communication in the workplace:
- Listening to others and showing interest in what they say
- Dealing with telephone conversations appropriately
- Encouraging interest and interaction from others in your team
- Expressing an opinion or asking a question clearly
- Being able to persuade others
Skills in Demand
- Communication skills valued by businesses:
- Written and verbal communication
- Organization
- Teamwork
- Critical thinking
- Analytical skills
Career Advantages
- Importance of communication for career progression
- Effective communication enables concise speaking
- Builds better rapport with customers
- Influences how you learn
- Enhances your professional image
Test your knowledge of communication basics with this quiz. Explore the importance of communication in the workplace, including listening skills, telephone etiquette, and effective expression of opinions and questions.
Make Your Own Quizzes and Flashcards
Convert your notes into interactive study material.
Get started for free
