2 Questions
Which section of the Trip Report is used to provide details on what drove the customer to contact us and what their problem or solution needs are?
Use Case
What does the Use Case section of the Trip Report focus on?
Customer needs and problems
Test your knowledge on engineering reviews and trip reports. Learn about areas where engineers can provide assistance or receive feedback for product improvement. Explore use cases and understand the customer's problems and motivations for contacting SonicWall.
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