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Questions and Answers
Which of the following is NOT a function of management, as defined in the content?
Which of the following is NOT a function of management, as defined in the content?
Engineering management is distinct from other types of management because it focuses solely on technical issues.
Engineering management is distinct from other types of management because it focuses solely on technical issues.
False (B)
What is the primary role of a manager, according to the content?
What is the primary role of a manager, according to the content?
Getting things done through people.
The process of allocating and arranging human and non-human resources to ensure plans are executed successfully is known as [BLANK].
The process of allocating and arranging human and non-human resources to ensure plans are executed successfully is known as [BLANK].
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Match each management function with its primary description.
Match each management function with its primary description.
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Which of the following BEST describes the role of an engineer?
Which of the following BEST describes the role of an engineer?
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The success or failure of an organization is solely determined by its resources.
The success or failure of an organization is solely determined by its resources.
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What is the primary goal of controlling in management?
What is the primary goal of controlling in management?
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Which type of decision is made in response to a unique, poorly defined, and largely unstructured situation with important consequences?
Which type of decision is made in response to a unique, poorly defined, and largely unstructured situation with important consequences?
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Strategic Decisions are typically made by middle-level management.
Strategic Decisions are typically made by middle-level management.
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What is the primary difference between Routine and Strategic Decisions?
What is the primary difference between Routine and Strategic Decisions?
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Decisions made by a single individual are known as ______ decisions.
Decisions made by a single individual are known as ______ decisions.
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Match the following decision types with their corresponding management level:
Match the following decision types with their corresponding management level:
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Which of the following skills is NOT considered essential for effective decision making?
Which of the following skills is NOT considered essential for effective decision making?
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The first step in the decision-making process is to gather relevant information.
The first step in the decision-making process is to gather relevant information.
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What is the significance of reviewing your decisions and their consequences?
What is the significance of reviewing your decisions and their consequences?
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Which of the following departments is NOT typically involved in Product and Service Planning?
Which of the following departments is NOT typically involved in Product and Service Planning?
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Standing Plans are used only once, focusing on unique, non-recurring situations.
Standing Plans are used only once, focusing on unique, non-recurring situations.
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What is the primary responsibility of the marketing department in Product and Services Planning?
What is the primary responsibility of the marketing department in Product and Services Planning?
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A ______ is a written document outlining the projected expenditure for a specific activity and specifying the source of funding.
A ______ is a written document outlining the projected expenditure for a specific activity and specifying the source of funding.
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Match the following plan types with their time horizons:
Match the following plan types with their time horizons:
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Which of the following is a component of Workforce Development Planning?
Which of the following is a component of Workforce Development Planning?
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Financial Planning is only relevant for large corporations.
Financial Planning is only relevant for large corporations.
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What is the primary purpose of an Expansion Plan?
What is the primary purpose of an Expansion Plan?
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Which part of a marketing plan provides an overall view of the marketing project?
Which part of a marketing plan provides an overall view of the marketing project?
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Rules are broad guidelines to aid managers in making decisions about recurring situations.
Rules are broad guidelines to aid managers in making decisions about recurring situations.
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What are the key contents of a production plan?
What are the key contents of a production plan?
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The ______ plan includes an analysis of the firm's current financial condition.
The ______ plan includes an analysis of the firm's current financial condition.
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Match the following parts of the financial plan with their descriptions:
Match the following parts of the financial plan with their descriptions:
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What does marketing management primarily focus on?
What does marketing management primarily focus on?
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Financial management involves planning for both short-term and long-term funding needs.
Financial management involves planning for both short-term and long-term funding needs.
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What is the main goal of personal management?
What is the main goal of personal management?
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The process through which managers analyze issues and evaluate alternatives is known as _____ making.
The process through which managers analyze issues and evaluate alternatives is known as _____ making.
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Match the management types with their core activities:
Match the management types with their core activities:
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Which of the following is an example of a programmed decision?
Which of the following is an example of a programmed decision?
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Repairs and maintenance are part of marketing management.
Repairs and maintenance are part of marketing management.
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What are non-programmed decisions?
What are non-programmed decisions?
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Which type of manager is typically responsible for the entire organization?
Which type of manager is typically responsible for the entire organization?
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Operational Managers are primarily responsible for overseeing tactical managers.
Operational Managers are primarily responsible for overseeing tactical managers.
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What is a common characteristic of effective managers in terms of communication?
What is a common characteristic of effective managers in terms of communication?
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Managers often face the challenge of supervising __________ peers.
Managers often face the challenge of supervising __________ peers.
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Which of the following roles typically involves a focus on producing goods at the right cost?
Which of the following roles typically involves a focus on producing goods at the right cost?
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Match the managerial characteristics with their descriptions:
Match the managerial characteristics with their descriptions:
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The typical workweek for managers is generally less than 40 hours.
The typical workweek for managers is generally less than 40 hours.
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What must managers be capable of in order to effectively resolve various issues throughout their day?
What must managers be capable of in order to effectively resolve various issues throughout their day?
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Study Notes
Engineering Management Principles
- Management is getting things done through people, achieving organizational goals through planning, organizing, staffing, directing/leading, and controlling activities.
- It involves identifying a group of people to direct efforts toward common organizational objectives. Success depends on using resources effectively.
- Engineering is the application of scientific and mathematical knowledge to develop practical ways to use natural resources for human benefit.
- Engineering management involves leading and controlling technical functions, similar to general management but with a focus on technical issues.
Functions of Management
- Planning and Decision-Making: Selecting goals and objectives, choosing actions to achieve them, involves decision-making.
- Organizing: Establishing intentional roles for personnel within an organization to allocate and arrange resources, successfully carrying out plans.
- Staffing: Filling organizational positions, including activities like selection, training, promotion, and management of subordinates.
- Directing/Leading: Influencing people to contribute to organizational and group goals.
- Controlling: Measuring and correcting individual and organizational performance to ensure plans are met.
Managerial Levels
- Top Managers: Responsible for the entire organization, titles include CEO, President, etc.
- Middle Managers: Directly responsible for the work of lower-level managers.
- First-Line Managers: Directly responsible for non-managerial employees.
Managerial Skills
- Conceptual Skills: Ability to think strategically and understand how parts of an organization fit together.
- Technical Skills: Expertise in a particular functional area.
- Diagnostic Skills: Ability to identify problems and diagnose causes.
- Interpersonal Skills: Ability to communicate and work effectively with others.
Managerial Roles
- Unrelenting Pace: Managers work long hours, with little time for breaks.
- Variety and Fragmentation: Faced with multiple issues and tasks with diversity in type.
- Verbal Contacts and Networks: Relying heavily on verbal communication and networks of relationships.
- Workload Increase: Long hours (70-80+ per week) are common for managers.
- Supervising Former Peers: Managing individuals previously on an equal level.
Scope of Management
- Production Management: Producing goods in right quantity and quality, at the correct time and cost. (designing products, materials location, storage, factory operations, control).
- Marketing Management: Identifying consumer needs and fulfilling them effectively. (activities like market research, product planning, pricing, sales promotion)
Decision Making
- Programmed Decisions: Routine decisions for recurring situations, with established procedures.
- Non-Programmed Decisions: Unique and poorly structured decisions, with significant consequences.
- Major & Minor: Minor decision is a small-scale choice while major has substantial impact on the organization.
- Routine & Strategic: Routine involves daily operations, strategic involves long-term goals and direction.
- Individual & Group: Decisions made by one person or multiple people.
- Policy & Operative: Policy decisions are high-level, while operative deals with daily operations.
- Long Term, Departmental & Non-Economic: Long-term planning, departmental decisions, and issues unrelated to financial matters.
Planning Process
- Identify the Decision: Define the problem or opportunity.
- Gather Information: Collect relevant information.
- Identify Alternatives: Generate possible courses of action.
- Weigh the Evidence: Evaluate the pros and cons of each alternative.
- Choose Among Alternatives: Select the best option.
- Take Action: Implement the chosen plan.
- Review: Evaluate the results and make adjustments.
- Skills needed for Decision Making: Analytical ability, problem-solving, information gathering, foresight, emotional intelligence, risk assessment, and learning from mistakes.
Planning at Various Management Levels
- Top Management (Strategic Planning): Long-term goals and overall direction.
- Middle Management:(Intermediate Planning): Plans for medium-term objectives (e.g. a department or team).
- Lower Management (Operational Planning): Short-term, daily operations (e.g. individual tasks, processes, and projects.)
Financial Management
- Seeking funds (right amount, right time and at reasonable cost.)
- Managing existing funds (proper utilization, appropriate allocation and distribution).
Personnel Management
- Manpower planning
- Recruitment, selection, and training
- Compensation and benefits
- Performance appraisal
- Employee services and benefits
- Record maintenance
Parts of Strategic Plan
- Company or corporate mission: The overall purpose.
- Objectives or goals: Specific, measurable, achievable, relevant, and time-bound (SMART) objectives.
- Strategies: Actions for achieving those objectives.
Parts of Functional Plans
- Marketing: Executive summary, overall view of the plan, target market, objectives, strategies, tactics, schedules, and budgets.
- Production: Expected output, capacity, employees, materials needed.
- Financial: Analyses of the firm's financial condition, forecasts, budgets, and capital requirements.
Problems in Planning
- Improper planning process, lack of commitment.
- Focusing on the present.
- Reliance on the planning department, concentrating only on controllable variables.
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Description
Test your knowledge on the core principles of engineering management. Explore how effective management involves planning, organizing, staffing, and directing technical functions within an organization. Enhance your understanding of how these principles apply to achieving organizational goals.
