Engineering Management Principles Quiz

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Questions and Answers

Which of the following is NOT a function of management, as defined in the content?

  • Negotiating (correct)
  • Directing/Leading
  • Planning & Decision-Making
  • Organizing & Staffing
  • Controlling

Engineering management is distinct from other types of management because it focuses solely on technical issues.

False (B)

What is the primary role of a manager, according to the content?

Getting things done through people.

The process of allocating and arranging human and non-human resources to ensure plans are executed successfully is known as [BLANK].

<p>organizing</p> Signup and view all the answers

Match each management function with its primary description.

<p>Planning &amp; Decision-Making = Influencing people to contribute to organizational goals Organizing &amp; Staffing = Selecting goals, objectives, and actions to achieve them Directing/Leading = Measuring and correcting performance to align with plans Controlling = Establishing roles and allocating resources for plan execution</p> Signup and view all the answers

Which of the following BEST describes the role of an engineer?

<p>Someone who applies scientific and mathematical knowledge to solve practical problems. (D)</p> Signup and view all the answers

The success or failure of an organization is solely determined by its resources.

<p>False (B)</p> Signup and view all the answers

What is the primary goal of controlling in management?

<p>To ensure that actual performance aligns with planned standards.</p> Signup and view all the answers

Which type of decision is made in response to a unique, poorly defined, and largely unstructured situation with important consequences?

<p>Non-Programmed Decision (C)</p> Signup and view all the answers

Strategic Decisions are typically made by middle-level management.

<p>False (B)</p> Signup and view all the answers

What is the primary difference between Routine and Strategic Decisions?

<p>Routine Decisions are repetitive and often follow established procedures, while Strategic Decisions involve long-term planning and direction for the organization.</p> Signup and view all the answers

Decisions made by a single individual are known as ______ decisions.

<p>Individual</p> Signup and view all the answers

Match the following decision types with their corresponding management level:

<p>Policy Decision = Top level management Operative Decision = Low level management Strategic Planning = Top Management Level Operational Planning = Lower Management Level</p> Signup and view all the answers

Which of the following skills is NOT considered essential for effective decision making?

<p>Physical Fitness (A)</p> Signup and view all the answers

The first step in the decision-making process is to gather relevant information.

<p>False (B)</p> Signup and view all the answers

What is the significance of reviewing your decisions and their consequences?

<p>Reviewing decisions helps to identify areas for improvement, learn from mistakes, and refine future decision-making strategies.</p> Signup and view all the answers

Which of the following departments is NOT typically involved in Product and Service Planning?

<p>Human Resources (A)</p> Signup and view all the answers

Standing Plans are used only once, focusing on unique, non-recurring situations.

<p>False (B)</p> Signup and view all the answers

What is the primary responsibility of the marketing department in Product and Services Planning?

<p>Discovering customer wants and needs.</p> Signup and view all the answers

A ______ is a written document outlining the projected expenditure for a specific activity and specifying the source of funding.

<p>budget</p> Signup and view all the answers

Match the following plan types with their time horizons:

<p>Short-range plans = Less than one year Long-range plans = More than one year</p> Signup and view all the answers

Which of the following is a component of Workforce Development Planning?

<p>Building a diverse and high-performing workforce (C)</p> Signup and view all the answers

Financial Planning is only relevant for large corporations.

<p>False (B)</p> Signup and view all the answers

What is the primary purpose of an Expansion Plan?

<p>To outline the company's growth strategies for future stages.</p> Signup and view all the answers

Which part of a marketing plan provides an overall view of the marketing project?

<p>Executive Summary (C)</p> Signup and view all the answers

Rules are broad guidelines to aid managers in making decisions about recurring situations.

<p>False (B)</p> Signup and view all the answers

What are the key contents of a production plan?

<p>Capacity requirements, number of employees needed, and materials to be purchased.</p> Signup and view all the answers

The ______ plan includes an analysis of the firm's current financial condition.

<p>Financial</p> Signup and view all the answers

Match the following parts of the financial plan with their descriptions:

<p>Current financial condition = Analysis of the most recent statements Sales forecast = Projected sales for the upcoming period Capital budget = Allocation of funds for investments Pro forma statements = Projected financial statements</p> Signup and view all the answers

What does marketing management primarily focus on?

<p>Identifying and satisfying consumer needs (C)</p> Signup and view all the answers

Financial management involves planning for both short-term and long-term funding needs.

<p>True (A)</p> Signup and view all the answers

What is the main goal of personal management?

<p>To manage and optimize human resources in an organization.</p> Signup and view all the answers

The process through which managers analyze issues and evaluate alternatives is known as _____ making.

<p>decision</p> Signup and view all the answers

Match the management types with their core activities:

<p>Marketing Management = Setting appropriate prices Financial Management = Estimating the volume of required funds Personal Management = Recruitment and training Operations Management = Inventory control and quality control</p> Signup and view all the answers

Which of the following is an example of a programmed decision?

<p>Deciding on the daily production schedule (D)</p> Signup and view all the answers

Repairs and maintenance are part of marketing management.

<p>False (B)</p> Signup and view all the answers

What are non-programmed decisions?

<p>Decisions made in response to new or unique situations without established rules.</p> Signup and view all the answers

Which type of manager is typically responsible for the entire organization?

<p>Strategic Managers (D)</p> Signup and view all the answers

Operational Managers are primarily responsible for overseeing tactical managers.

<p>False (B)</p> Signup and view all the answers

What is a common characteristic of effective managers in terms of communication?

<p>Good communicators</p> Signup and view all the answers

Managers often face the challenge of supervising __________ peers.

<p>former</p> Signup and view all the answers

Which of the following roles typically involves a focus on producing goods at the right cost?

<p>Production Management (D)</p> Signup and view all the answers

Match the managerial characteristics with their descriptions:

<p>Good communicator = Skilled in listening and speaking Flexible = Able to multitask and innovate Integrity = Leading by example People Oriented = Understanding feelings of others</p> Signup and view all the answers

The typical workweek for managers is generally less than 40 hours.

<p>False (B)</p> Signup and view all the answers

What must managers be capable of in order to effectively resolve various issues throughout their day?

<p>Handle a wide variety of issues</p> Signup and view all the answers

Signup and view all the answers

Flashcards

Management

Achieving organizational goals through people and processes.

Engineering

Applying math and natural sciences to solve problems for humanity.

Engineering Management

Leading and controlling technical functions in engineering.

Planning & Decision-Making

Setting goals and selecting actions to achieve them.

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Organizing

Establishing roles and allocating resources in an organization.

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Staffing

Filling and maintaining positions within an organization.

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Directing/Leading

Influencing individuals to achieve organizational goals.

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Controlling

Measuring performance and correcting deviations from plans.

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Non-programmed Decisions

Decisions made in response to unique and poorly defined situations.

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Routine Decisions

Repetitive decisions requiring no analysis, often made by middle management.

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Strategic Decisions

High-level decisions that shape organizational policies.

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Organizational Decisions

Decisions reflecting the policies of the organization as a whole.

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Individual Decisions

Decisions made by a single person, often in isolation.

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Policy Decisions

Critical decisions that are usually made by top-level management.

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Long Term Decisions

High-risk decisions made for a prolonged period.

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Planning Process

Steps to set goals and strategies in management planning.

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Strategic Managers

Top-level managers responsible for the entire organization.

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Tactical Managers

Middle-level managers who oversee lower-level managers' work.

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Operational Managers

Lowest-level managers who supervise non-managerial employees.

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Unrelenting Pace

Managers work continuously from morning until night without breaks.

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Verbal Contacts and Networks

Managers rely on verbal communication and relationships for effectiveness.

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Challenges for New Managers

Issues like increased workload and supervising former peers.

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Excellence in Managers

Good communicators, flexible, and committed to organizational success.

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Production Management

The process of producing the right goods at the right cost and time.

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Project

A single-use plan with limited scope, often supporting a program.

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Single Use Plans

Plans for unique actions likely not to be repeated.

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Marketing Plan Contents

Key components include executive summary, analysis, objectives, strategies, and budgets.

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Production Plan Contents

Includes capacity needs, employee requirements, and material purchases.

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Issues in Planning

Problems like poor planning process and lack of commitment can hinder effective planning.

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Workforce Development Planning

Creating a diverse, high-performance workforce of loyal employees.

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Product and Services Planning

Involves marketing, finance, and operations to meet customer needs.

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Expansion Plan

Plans for the next stages of growth in a business.

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Marketing Plan

A written document outlining marketing activities for a strategy.

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Short-range Plans

Plans intended to cover a period of less than one year.

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Long-range Plans

Plans covering a span of more than one year, mainly for higher management.

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Standing Plans

Plans used repeatedly for recurrent managerial situations.

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Budget

A plan projecting expenditure for activities and funding sources.

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Marketing Management

Identifies consumer needs and supplies goods and services to satisfy them.

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Financial Management

Ensures timely availability and optimal use of funds for business needs.

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Personal Management

Involves managing human resources including planning, recruiting, and training employees.

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Decision Making

The process of analyzing issues to choose the best action toward objectives.

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Programmed Decisions

Decisions made using established rules for frequent situations.

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Marketing Research

Determines consumer needs and expectations through data collection.

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Product Development

Designing and developing suitable products to meet market demands.

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Study Notes

Engineering Management Principles

  • Management is getting things done through people, achieving organizational goals through planning, organizing, staffing, directing/leading, and controlling activities.
  • It involves identifying a group of people to direct efforts toward common organizational objectives. Success depends on using resources effectively.
  • Engineering is the application of scientific and mathematical knowledge to develop practical ways to use natural resources for human benefit.
  • Engineering management involves leading and controlling technical functions, similar to general management but with a focus on technical issues.

Functions of Management

  • Planning and Decision-Making: Selecting goals and objectives, choosing actions to achieve them, involves decision-making.
  • Organizing: Establishing intentional roles for personnel within an organization to allocate and arrange resources, successfully carrying out plans.
  • Staffing: Filling organizational positions, including activities like selection, training, promotion, and management of subordinates.
  • Directing/Leading: Influencing people to contribute to organizational and group goals.
  • Controlling: Measuring and correcting individual and organizational performance to ensure plans are met.

Managerial Levels

  • Top Managers: Responsible for the entire organization, titles include CEO, President, etc.
  • Middle Managers: Directly responsible for the work of lower-level managers.
  • First-Line Managers: Directly responsible for non-managerial employees.

Managerial Skills

  • Conceptual Skills: Ability to think strategically and understand how parts of an organization fit together.
  • Technical Skills: Expertise in a particular functional area.
  • Diagnostic Skills: Ability to identify problems and diagnose causes.
  • Interpersonal Skills: Ability to communicate and work effectively with others.

Managerial Roles

  • Unrelenting Pace: Managers work long hours, with little time for breaks.
  • Variety and Fragmentation: Faced with multiple issues and tasks with diversity in type.
  • Verbal Contacts and Networks: Relying heavily on verbal communication and networks of relationships.
  • Workload Increase: Long hours (70-80+ per week) are common for managers.
  • Supervising Former Peers: Managing individuals previously on an equal level.

Scope of Management

  • Production Management: Producing goods in right quantity and quality, at the correct time and cost. (designing products, materials location, storage, factory operations, control).
  • Marketing Management: Identifying consumer needs and fulfilling them effectively. (activities like market research, product planning, pricing, sales promotion)

Decision Making

  • Programmed Decisions: Routine decisions for recurring situations, with established procedures.
  • Non-Programmed Decisions: Unique and poorly structured decisions, with significant consequences.
  • Major & Minor: Minor decision is a small-scale choice while major has substantial impact on the organization.
  • Routine & Strategic: Routine involves daily operations, strategic involves long-term goals and direction.
  • Individual & Group: Decisions made by one person or multiple people.
  • Policy & Operative: Policy decisions are high-level, while operative deals with daily operations.
  • Long Term, Departmental & Non-Economic: Long-term planning, departmental decisions, and issues unrelated to financial matters.

Planning Process

  • Identify the Decision: Define the problem or opportunity.
  • Gather Information: Collect relevant information.
  • Identify Alternatives: Generate possible courses of action.
  • Weigh the Evidence: Evaluate the pros and cons of each alternative.
  • Choose Among Alternatives: Select the best option.
  • Take Action: Implement the chosen plan.
  • Review: Evaluate the results and make adjustments.
  • Skills needed for Decision Making: Analytical ability, problem-solving, information gathering, foresight, emotional intelligence, risk assessment, and learning from mistakes.

Planning at Various Management Levels

  • Top Management (Strategic Planning): Long-term goals and overall direction.
  • Middle Management:(Intermediate Planning): Plans for medium-term objectives (e.g. a department or team).
  • Lower Management (Operational Planning): Short-term, daily operations (e.g. individual tasks, processes, and projects.)

Financial Management

  • Seeking funds (right amount, right time and at reasonable cost.)
  • Managing existing funds (proper utilization, appropriate allocation and distribution).

Personnel Management

  • Manpower planning
  • Recruitment, selection, and training
  • Compensation and benefits
  • Performance appraisal
  • Employee services and benefits
  • Record maintenance

Parts of Strategic Plan

  • Company or corporate mission: The overall purpose.
  • Objectives or goals: Specific, measurable, achievable, relevant, and time-bound (SMART) objectives.
  • Strategies: Actions for achieving those objectives.

Parts of Functional Plans

  • Marketing: Executive summary, overall view of the plan, target market, objectives, strategies, tactics, schedules, and budgets.
  • Production: Expected output, capacity, employees, materials needed.
  • Financial: Analyses of the firm's financial condition, forecasts, budgets, and capital requirements.

Problems in Planning

  • Improper planning process, lack of commitment.
  • Focusing on the present.
  • Reliance on the planning department, concentrating only on controllable variables.

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