Engineering Management Fundamentals
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Questions and Answers

What is a function of an engineer where the engineer is directly in charge of production personnel or assumes responsibility for the product?

  • Design and Development
  • Research
  • Manufacturing (correct)
  • Testing
  • What is a function of an engineer where the engineer assists the company’s customers to meet their needs, especially those that require technical expertise?

  • Construction
  • Sales
  • Consulting (correct)
  • Government
  • What is the first step in the decision-making process?

  • Make a choice
  • Diagnose problem
  • Analyze environment
  • Articulate problem or opportunity (correct)
  • What is a plan designed to coordinate a large set of activities?

    <p>Program</p> Signup and view all the answers

    ___ is defined as the management function that determines human resource needs, recruits, selects, trains, and develops human resources for jobs created by an organization.

    <p>Staffing</p> Signup and view all the answers

    Wood is composed of chains of cellulose molecules bonded together by another natural polymer called ________.

    <p>Lignin</p> Signup and view all the answers

    What is a method of forming polymer sheets or films into three-dimensional shapes by clamping the sheet on the edge, heating until it softens, drawing into the mold by vacuum, and cooling while in contact with the mold?

    <p>Thermoforming</p> Signup and view all the answers

    What refers to the stress at which a material exhibits a specified deviation from proportionality of stress and strain?

    <p>Yield strength</p> Signup and view all the answers

    What group of steels are molybdenum high-speed steels?

    <p>Group M</p> Signup and view all the answers

    Iron is not abundant in nature.

    <p>False</p> Signup and view all the answers

    What property of an element is determined by the number of protons in its nucleus?

    <p>Atomic number</p> Signup and view all the answers

    What are considered as the building blocks for engineering materials?

    <p>Elements</p> Signup and view all the answers

    What refers to a metal combined with one or more other elements?

    <p>Alloy</p> Signup and view all the answers

    What do you call metals reinforced by ceramic or other materials usually in fiber form?

    <p>Metal Matrix Composites</p> Signup and view all the answers

    The engineering materials known as “plastics” are more correctly called

    <p>Polymers</p> Signup and view all the answers

    Which function of communication can be used for decision-making at various work levels in the organization?

    <p>Information Function</p> Signup and view all the answers

    What type of communication function is used as a means to motivate employees to commit to the organization's objectives?

    <p>Motivation Function</p> Signup and view all the answers

    Which form of communication is transmitted through hearing or sight?

    <p>Verbal</p> Signup and view all the answers

    What is meant by 'Matrix Alloys'?

    <p>Matrix alloys</p> Signup and view all the answers

    From which language does the word 'Polymer' originate?

    <p>Part</p> Signup and view all the answers

    What are the major classes of engineering materials?

    <p>Metals, ceramics, polymers and semiconductors</p> Signup and view all the answers

    Which material is a combination of two or more materials that have properties that the components materials do not have by themselves?

    <p>Composite</p> Signup and view all the answers

    What does the term 'Plastics' more correctly called?

    <p>Polymers</p> Signup and view all the answers

    A material's __________ point refers to the point at which it liquefies on heating or solidifies on cooling.

    <p>melting</p> Signup and view all the answers

    What is management?

    <p>Both science and art</p> Signup and view all the answers

    What is engineering?

    <p>A science</p> Signup and view all the answers

    How can engineers become good managers?

    <p>Experience</p> Signup and view all the answers

    What should an engineer wanting to become a manager do?

    <p>All of the above</p> Signup and view all the answers

    What is the most likely problem engineers entering management find difficult to acquire?

    <p>All of the above</p> Signup and view all the answers

    Which management function involves anticipating problems, analyzing them, estimating their impact, and determining actions for desired outcomes?

    <p>Planning</p> Signup and view all the answers

    What is the function that establishes interrelationships between people and things, focusing resources on achieving company goals?

    <p>Organizing</p> Signup and view all the answers

    Which management function involves selecting candidates and training personnel?

    <p>Staffing</p> Signup and view all the answers

    Which management function involves orienting personnel in an effective way and channeling resources?

    <p>Directing</p> Signup and view all the answers

    What management function involves checking for deviations from the plan and taking corrective actions?

    <p>Controlling</p> Signup and view all the answers

    What is the most abundant metal in nature?

    <p>Iron</p> Signup and view all the answers

    Indicate the false statement about aluminum.

    <p>It has poor thermal and electrical conductivity.</p> Signup and view all the answers

    What is the effect to aluminum with iron as the alloying element?

    <p>Reduce hot-cracking tendencies in casting.</p> Signup and view all the answers

    What is the effect to aluminum with copper as alloying element?

    <p>Increase strength up to about 12%</p> Signup and view all the answers

    Which of the following are two well-known nickel alloys with magnetic properties ideal for permanent magnets?

    <p>Alnico and Conife</p> Signup and view all the answers

    The Portland cement is manufactured from the following elements except:

    <p>asphalt</p> Signup and view all the answers

    What gives the average ratio of stress to strain for materials operating in the nonlinear region in the stress-strain diagram?

    <p>Secant modulus</p> Signup and view all the answers

    What test determines the hardenability of a steel specimen?

    <p>Jominy end-quench test</p> Signup and view all the answers

    What steel relief process is used with hypocutectoid steels to change martensite into pearlite?

    <p>Annealing</p> Signup and view all the answers

    What is another term for tempering?

    <p>Drawing or toughening</p> Signup and view all the answers

    What is the most common alloying ingredient in copper?

    <p>Zinc</p> Signup and view all the answers

    What refers to the casehardening process by which the carbon content of the steel near the surface of a part is increased?

    <p>Carburizing</p> Signup and view all the answers

    What is the process of heating a hardened steel to any temperature below the lower critical temperature, followed by any desired rate of cooling?

    <p>Tempering</p> Signup and view all the answers

    What is defined as an intimate mechanical mixture of two or more phases having a definite composition and a definite temperature of transformation within the solid state?

    <p>Eutectoid</p> Signup and view all the answers

    What is the most undesirable of all the elements commonly found in steels?

    <p>Sulfur</p> Signup and view all the answers

    What is a method of casehardening involving diffusion in which the steel to be casehardened is machined, heat-treated, placed in an air-tight box and heated to about 1000°F?

    <p>Nitriding</p> Signup and view all the answers

    What typical penetrator is used in Brinell hardness test?

    <p>10 mm ball</p> Signup and view all the answers

    What is the ratio of the maximum load in a tension test to the original cross-sectional area of the test bar?

    <p>Tensile strength</p> Signup and view all the answers

    What is the ratio of stress to strain in a material loaded within its elastic range?

    <p>Modulus of elasticity</p> Signup and view all the answers

    What is a measure of rigidity?

    <p>Stiffness</p> Signup and view all the answers

    In tensile testing, the increase in the gage length measured after the specimen fractures, within the gage length is called _______.

    <p>Percent elongation</p> Signup and view all the answers

    What impurity in steel can cause “red shortness”, which means the steel becomes unworkable at high temperature?

    <p>Sulfur</p> Signup and view all the answers

    What is a process of producing a hard surface in a steel having a sufficiently high carbon content to respond to hardening by a rapid cooling of the surface?

    <p>Flame hardening</p> Signup and view all the answers

    What is the common reinforcement for polymer composites?

    <p>Glass fiber</p> Signup and view all the answers

    Which of the following fluids conducts electricity?

    <p>Electrolyte</p> Signup and view all the answers

    What is defined as a local corrosion damage characterized by surface cavities?

    <p>Pitting</p> Signup and view all the answers

    What refers to the removal of zinc from brasses?

    <p>Dezincification</p> Signup and view all the answers

    What is the scaling off of a surface in flakes or layers as the result of corrosion?

    <p>Exfoliation</p> Signup and view all the answers

    What corrosion occurs under organic coatings on metals as fine, wavy hairlines?

    <p>Filiform corrosion</p> Signup and view all the answers

    What refers to the deterioration of material by oscillatory relative motion of small amplitude between two solid surfaces in a corrosive environment?

    <p>Fretting corrosion</p> Signup and view all the answers

    Indicate the false statement about corrosion: Plastics and ceramics are immune to many forms of corrosion because they are not good conductors of electricity.

    <p>False</p> Signup and view all the answers

    Steel is an alloy of iron and carbon with limits on the amount of carbon to less than ______ percent.

    <p>4</p> Signup and view all the answers

    Indicate false statement about stainless steel: The density of stainless steel is about the same as carbon or low-alloy steels.

    <p>False</p> Signup and view all the answers

    What are the four major alloying elements of austenitic stainless steels?

    <p>Iron, chromium, carbon and nickel</p> Signup and view all the answers

    The electrical resistance of stainless steels can be as much as _____ times that of carbon steel.

    <p>10</p> Signup and view all the answers

    What refers to a shape achieved by allowing a liquid to solidify in a mold?

    <p>Casting</p> Signup and view all the answers

    Which of the following is NOT a hardware requirement for die casting?

    <p>Metal mold (matching halves)</p> Signup and view all the answers

    What cast iron has modular or spheroidal graphite?

    <p>Ductile iron</p> Signup and view all the answers

    What is a process for making glass-reinforced shapes that can be generated by pulling resin-impregnated glass strands through a die?

    <p>Continuous pultrusion</p> Signup and view all the answers

    What term is used to denote a family of thermosetting polymers that are reaction products of alcohols and acids?

    <p>Alkydes</p> Signup and view all the answers

    What is the AISI-SAE steel designation for nickel 3.50 alloy?

    <p>25XX</p> Signup and view all the answers

    What is the AISI-SAE designation for resulfurized and rephosphorized carbon steel?

    <p>31XX</p> Signup and view all the answers

    What does AISI stands for?

    <p>American Iron and Steel Institute</p> Signup and view all the answers

    What does SAE stands for?

    <p>Society of Automotive Engineers</p> Signup and view all the answers

    In which type of organization where the structure can lead to a 'dual boss' phenomenon?

    <p>Matrix organization</p> Signup and view all the answers

    Which one is an advantage of a matrix organization?

    <p>Adaptation to changing environment</p> Signup and view all the answers

    Which one is a disadvantage of a matrix organization?

    <p>Conflicts between project and functional managers</p> Signup and view all the answers

    Which one is an advantage of a projectized organization?

    <p>Rapid reaction time possible</p> Signup and view all the answers

    Which one is a disadvantage of a projectized organization?

    <p>Inefficient use of specialist</p> Signup and view all the answers

    In what type of organization where a project manager is held responsible for completion of the project and is often assigned a budget?

    <p>Projectized organization</p> Signup and view all the answers

    In selecting an organizational structure, which of the following is not a criterion?

    <p>Customer relation</p> Signup and view all the answers

    What is NOT a factor to be taken into consideration when selecting an organizational structure for managing projects?

    <p>Level of uncertainty in projects</p> Signup and view all the answers

    If a project have multidimensional goals, the project manager often uses his __________ to reach a compromise solution.

    <p>Tradeoff analysis skill</p> Signup and view all the answers

    Who is responsible for ensuring that the project is completed successfully as measured by time, cost, performance, and stakeholder satisfaction?

    <p>Project manager</p> Signup and view all the answers

    Study Notes

    Engineering Management

    • Management is both an art and a science.
    • Engineering is both an art and a science.
    • Engineers can become good managers through experience, training, and effective career planning.

    Management Functions

    • Planning: anticipating problems, analyzing them, and determining actions to achieve desired outcomes.
    • Organizing: establishing interrelationships between people and things to achieve company goals.
    • Staffing: selecting and training personnel.
    • Directing: encouraging others to follow a set example.
    • Controlling: checking for deviations and taking corrective action.

    Project Management

    • Project management involves planning, organizing, and controlling operations to achieve objectives efficiently and effectively.
    • Project life cycle models: Waterfall, Incremental release, Prototype, and Morris models.
    • Project integration management: project plan development, execution, and integrated change control.

    Leadership and Management

    • Leadership: influencing and supporting others to work enthusiastically towards achieving objectives.
    • Authority: line, staff, and functional authority.
    • Decision-making: rational, analytical, and intuitive techniques.

    Organization Structure

    • Functional organization: based on the assumption that each unit should specialize in a specific functional area.
    • Matrix organization: combines functional and projectized structures.
    • Projectized organization: each project is assigned to a single organizational unit.
    • Product organization: structure is based on the product or service being offered.

    Human Resource Management

    • Physiological needs: food, drinks, and rest.
    • Security needs: job security and stability.
    • Esteem needs: recognition and respect.
    • Self-actualization needs: personal growth and development.

    Quantitative Techniques

    • Queuing theory: determines the number of service units to minimize customer waiting time and cost.
    • Decision theory: a rational way to conceptualize, analyze, and solve problems.
    • Sampling theory: a statistical technique to determine the number of samples needed to represent a population.
    • Simulation: a technique to analyze complex systems and predict outcomes.

    Network Models

    • Program Evaluation Review Technique (PERT): uses three time estimates for each activity.
    • Critical Path Method (CPM): uses a single time factor per activity.
    • CPM was developed by Rand and Walker in 1957.
    • PERT was developed in 1958.

    Risk Management

    • Risk management: identifying, assessing, and prioritizing risks, and implementing strategies to mitigate or manage them.
    • Risk absorption: accepting the risk and its consequences.
    • Risk reduction: taking steps to minimize the probability of an event.
    • Risk sharing: transferring risk to another party.

    Miscellaneous

    • Management Information System (MIS): provides past, present, and projected information for decision-making.
    • Corporate mission: a strategic statement that identifies an organization's purpose and philosophy.
    • Departmentalization: grouping related jobs, activities, or processes into major organizational subunits.
    • Span of control: the number of subordinates a manager can supervise effectively.### Management Tools and Functions
    • SMEAC is a mnemonic management tool used in planning, where:
      • S stands for Situation
      • M stands for Mission
      • E stands for Execution
      • A stands for Administration
      • C stands for Coordination
    • In SMEAC, the manager asks questions such as:
      • What do we need to get it done? (Administration)
      • What are we aiming to do? (Mission)
      • How are we going to do it? (Execution)
      • What is the operation environment? (Situation)

    Project Management

    • The first step in project management is to identify a need for a product or service
    • The next step is to define the goals of the project and their relative importance
    • The last step is to evaluate project success
    • Laws of project management, such as "A careless planned project will take twice longer to complete than expected"

    Organization and Management

    • Organization chart is a diagram of the organization's official positions and formal lines of authority
    • Decision-making is the process of identifying and choosing alternative courses of action
    • The steps in decision-making are:
      • Diagnose problem
      • Analyze environment
      • Articulate problem or opportunity
      • Make a choice
      • Evaluate and adapt decision results
    • Qualitative evaluation refers to evaluation of alternatives using intuition and subjective judgment
    • Quantitative evaluation refers to evaluation of alternatives using rational and analytical techniques

    Planning

    • Strategic planning refers to the process of determining the major goals of the organization and the policies and strategies for obtaining and using resources to achieve those goals
    • Intermediate planning refers to the process of determining the contributions that subunits can make with allocated resources
    • Operational planning refers to the process of determining how specific tasks can best be accomplished on time with available resources
    • Short-range plans are plans intended to cover a period of less than one year
    • Long-range plans are plans covering a time span of more than one year
    • Standing plans are plans that are used again and again and focus on managerial situations that recur repeatedly
    • Single-use plans are plans that are specifically developed to implement courses of action that are relatively unique and are unlikely to be repeated

    Organization Structure

    • Functional organization is a form of departmentalization in which everyone engaged in one functional activity is grouped into one unit
    • Product or market organization is a type of organization that brings together all those involved with a certain type of product or customer
    • Matrix organization is a type of organization in which each employee reports to multiple managers

    Management Functions

    • Organizing refers to the structuring of resources and activities to accomplish objectives in an efficient and effective manner
    • Staffing refers to the management function that determines human resource needs, recruits, selects, trains, and develops human resources for jobs created by an organization
    • Leading refers to the process of influencing others to engage in the work behaviors necessary to reach organizational goals
    • Controlling refers to the process of ascertaining whether organizational objectives have been achieved and determining what activities should then be taken to achieve objectives better in the future

    Human Resource Management

    • Forecasting refers to the estimation of future human resource needs
    • Programming refers to the translation of the forecasted human resource needs to personnel objectives and goals
    • Evaluation and control refers to the monitoring of human resource action plans and evaluating their success
    • Recruitment refers to the process of attracting qualified persons to apply for vacant positions in the company
    • Selection refers to the act of choosing from those that are available the individuals most likely to succeed on the job
    • Training and development refers to the learning that is provided to improve performance on the present job
    • Induction and orientation refers to the process of providing new employees with the necessary information about the company and introducing them to the immediate working environment and coworkers

    Motivation and Leadership

    • Motivation refers to the process of activating behavior, sustaining it, and directing it toward a particular goal
    • Theories of motivation include:
      • Maslow's Needs Hierarchy Theory
      • Herzberg's Two-Factor Theory
      • Expectancy Theory
    • Leadership refers to the process of influencing others to engage in the work behaviors necessary to reach organizational goals
    • Types of power include:
      • Legitimate power
      • Reward power
      • Coercive power
      • Referent powerHere are the study notes for the text:

    Evaluation Management

    • Product Design: creating product specifications suitable for a situation
    • Product Planning: forecasting product sales, arranging production facilities, and procurement
    • Conceptualizing: unsure of definition
    • Plotting: developing production schedules
    • Inventory Control: maintaining reserve stocks of goods
    • Work-Flow Layout: determining the physical arrangement of the production system
    • Quality Control: measuring products/services against company standards
    • Marketing: facilitating and expediting the selling of goods and services
    • The four Ps of marketing: Product, Price, Promotion, and Place

    Engineering Materials

    • Building blocks of engineering materials: Atoms
    • Major classes of engineering materials: Metals, Ceramics, Polymers, Semiconductors
    • Ferromagnetic materials: materials that behave like iron in a magnetic field
    • Metal Matrix composites: metals reinforced by ceramics or other materials in fiber form
    • Polymers: long chains of molecules (e.g. plastics)
    • Composites: combinations of two or more materials with unique properties
    • Periodic Table: a reference sheet for the elements that form engineering materials

    Physical Properties of Materials

    • Melting point: the temperature at which a material liquefies or solidifies
    • Curie point: the temperature above which a ferromagnetic material cannot be magnetized
    • Thermal conductivity: the rate of heat flow through a material
    • Specific heat: the amount of heat required to raise a unit mass of a substance by 1 degree
    • Dielectric strength: the highest potential difference that an insulating material can withstand without breaking down

    Mechanical Properties of Materials

    • Yield strength: the nominal stress at fracture in a tension test
    • Creep strength: the stress at which a material exhibits time-dependent permanent strain
    • Impact strength: the amount of energy required to fracture a material
    • Hardness: the resistance to plastic deformation
    • Elongation: the amount of permanent strain in a material

    Polymers and Ceramics

    • Polymers: long chains of molecules (e.g. plastics)
    • Ceramics: inorganic, non-metallic materials (e.g. pottery, glass)
    • Composition of wood: cellulose molecules bonded together by lignin
    • Polymerization: the process of forming a polymer chain
    • Thermoforming: shaping a polymer sheet into a three-dimensional shape
    • Extrusion: shaping a molten polymer into a continuous shape

    Metals and Alloys

    • Steel: an alloy of iron and carbon
    • Types of steel: carbon steel, alloy steel, stainless steel
    • Galvanized steel: steel coated with zinc
    • Stainless steel: steel alloy with at least 10% chromium
    • Heat treatment of steel: processes to alter the microstructure of steel
    • Quench hardening: rapid cooling to harden steel

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    Test your understanding of the basics of engineering management, including the nature of management and engineering, and the skills required to become a successful manager.

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