Engineering Management: Controlling
13 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the first step a manager should take in response to a deviation?

  • Communicate with the team about the deviation.
  • Revise the targets immediately.
  • Take corrective measures for deviations that have occurred. (correct)
  • Analyze the market conditions.

What distinguishes a major deviation from a minor deviation?

  • The number of team members involved.
  • The resources required to address it.
  • The timing of when the deviation occurs.
  • The impact it has on business operations. (correct)

Why are planning and controlling considered inseparable functions of management?

  • Both functions are performed by the same team.
  • Planning can only be effective if controlling is implemented.
  • They require identical resources for execution.
  • Controlling measures cannot be established without planning. (correct)

What does the process of planning and controlling rely on?

<p>A systems approach. (D)</p> Signup and view all the answers

Which statement accurately describes the relationship between planning and controlling?

<p>Without planning, controlling becomes ineffective. (A)</p> Signup and view all the answers

What is the primary purpose of operational control?

<p>To regulate day-to-day output according to schedules, specifications, and costs (D)</p> Signup and view all the answers

Which of the following is NOT a feature of the controlling function?

<p>Controlling is a static process (A)</p> Signup and view all the answers

What is a significant challenge in measuring performance for managerial roles?

<p>Assessing the attitudes and morale of workers (B)</p> Signup and view all the answers

How is deviation defined in the context of performance measurement?

<p>The gap between actual performance and planned targets (D)</p> Signup and view all the answers

Which aspect is considered measurable or tangible in performance management?

<p>Time taken for tasks (B)</p> Signup and view all the answers

What does the establishment of standards involve in the controlling process?

<p>Planning the targets to be achieved (D)</p> Signup and view all the answers

Why is performance measurement sometimes complex when evaluating managers?

<p>Due to the requirement of qualitative assessments (D)</p> Signup and view all the answers

What type of standards is considered easy to measure?

<p>Tangible standards like costs and outputs (C)</p> Signup and view all the answers

Flashcards

Deviation

The difference between actual performance and planned performance.

Major Deviation

A significant difference between planned and actual performance, requiring immediate attention.

Cause of Deviation

Factors that contribute to the difference between planned and actual performance.

Remedial Action

Corrective measures taken to address deviations and bring performance back in line with plans.

Signup and view all the flashcards

Planning and Controlling

Two interdependent management functions: Planning sets the direction and Controlling keeps activities on track.

Signup and view all the flashcards

Operational Control

The daily management of work, ensuring output meets schedules, specifications, and stays within budget.

Signup and view all the flashcards

Overhead Costs

Expenses involved in managing and monitoring day-to-day operations, including data collection and process improvement.

Signup and view all the flashcards

Streamlining Processes

Making operations more efficient by minimizing costs and maximizing speed and effectiveness.

Signup and view all the flashcards

Controlling Function: End Function

Controlling acts as the final step in ensuring plans are carried out successfully.

Signup and view all the flashcards

Controlling Function: Pervasive

Controlling applies to all areas of a business, from production to marketing.

Signup and view all the flashcards

Controlling Function: Forward Looking

Controlling helps anticipate and prevent problems before they occur, ensuring future success.

Signup and view all the flashcards

Controlling Function: Dynamic Process

Controlling isn't static, it adapts to changing conditions and updates strategies as needed.

Signup and view all the flashcards

Standards in Controlling

Targets set for each business function, acting as benchmarks for performance evaluation.

Signup and view all the flashcards

Study Notes

Engineering Management: Controlling

  • Operational Control regulates day-to-day output against schedules, specifications, and costs.
  • Operational Control needs significant overhead for management, data collection, and operational improvements.
  • It streamlines processes to minimize costs and improve efficiency.

Features of Controlling Function

  • Controlling is a concluding function.
  • Controlling is a pervasive function.
  • Controlling is forward-looking.
  • Controlling is a dynamic process.
  • Controlling is related to Planning.

Processes of Control: Establishment of Standards

  • Establishing standards involves planning targets for business functions.
  • Standards act as criteria for evaluating performance.

Measurable/Tangible

  • Measurable aspects include cost, output, expenditure, time, and profit.

Non-Measurable/Intangible

  • Non-measurable aspects include manager performance, worker deviations, and worker attitudes towards the concern.

Measurement of Performance

  • Measuring actual performance helps identify deviations.
  • Performance measurement uses various reports.
  • Measuring performance levels can be easy or difficult, depending on the criteria.
  • Tangible standards are easily measured (e.g., units, costs, money).
  • Measuring intangible aspects (e.g., manager performance) is more difficult.
  • Manager performance is based on worker attitude, morale, environmental development, and top-level communication.

Comparison of Actual and Standard Performance

  • Performance deviation is the difference between actual and planned performance.
  • Managers need to identify the extent and cause of deviation.

Extent of Deviation

  • Determining if deviation is positive, negative, or in line with planned performance is essential.
  • Identifying critical and important deviations for the business is crucial.
  • Types of deviations include minor and major deviations.

Cause of Deviation

  • Investigating the reasons behind deviations is important.

Taking Remedial Actions

  • Managers must identify and address errors.
  • Corrective measures should be taken for existing deviations.
  • If actual performance doesn't meet plans, managers can revise targets.

Planning and Controlling

  • Controlling is baseless without planning.
  • Effective planning needs controlling.

According to Billy Goetz

  • Planning precedes controlling.
  • Controlling follows planning.
  • Planning and controlling are interconnected management functions.
  • Planning establishes the framework, and controlling ensures adherence to it.
  • Planning and controlling, using a Systems Approach, are integral to organizational success.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

Related Documents

Engineering Management Controlling PDF

Description

Explore the essential functions and processes of controlling within engineering management. This quiz covers operational control, establishment of standards, and the distinction between measurable and non-measurable aspects of performance. Test your understanding of how effective controlling can enhance efficiency and effectiveness in management.

More Like This

Use Quizgecko on...
Browser
Open
Browser
Browser