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Questions and Answers
What are the areas in which job knowledge is typically measured?
What are the areas in which job knowledge is typically measured?
Which of the following is NOT one of the 'Big Five' personality traits?
Which of the following is NOT one of the 'Big Five' personality traits?
Which method is NOT used for measuring work performance?
Which method is NOT used for measuring work performance?
Which of the following traits is associated with emotional stability?
Which of the following traits is associated with emotional stability?
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What does criterion validity demonstrate in employment testing?
What does criterion validity demonstrate in employment testing?
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Which step in test validation involves measuring test scores against actual performance?
Which step in test validation involves measuring test scores against actual performance?
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What type of assessment directly measures work performance?
What type of assessment directly measures work performance?
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How can employers demonstrate content validity?
How can employers demonstrate content validity?
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In testing, what is a predictor typically related to?
In testing, what is a predictor typically related to?
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Which of the following is NOT a step in the test validation process?
Which of the following is NOT a step in the test validation process?
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What does reliability in employee testing refer to?
What does reliability in employee testing refer to?
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What does validity in the context of employee testing indicate?
What does validity in the context of employee testing indicate?
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Why is careful selection of employees considered important?
Why is careful selection of employees considered important?
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Which of the following is an example of a work sample/simulation test?
Which of the following is an example of a work sample/simulation test?
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What is one of the ethical considerations in employee testing?
What is one of the ethical considerations in employee testing?
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What is the first step in validating a test for employee selection?
What is the first step in validating a test for employee selection?
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Which statement about background checks is accurate?
Which statement about background checks is accurate?
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How many types of tests are suggested for employee selection?
How many types of tests are suggested for employee selection?
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Which type of test is typically used to screen out dishonest employees?
Which type of test is typically used to screen out dishonest employees?
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What should employers do to avoid employee defamation suits?
What should employers do to avoid employee defamation suits?
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Which of the following is NOT a type of test mentioned for assessing applicants?
Which of the following is NOT a type of test mentioned for assessing applicants?
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What do cognitive tests primarily measure?
What do cognitive tests primarily measure?
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Which of the following tests evaluates what someone has learned?
Which of the following tests evaluates what someone has learned?
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What aspect does personality testing primarily assess?
What aspect does personality testing primarily assess?
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Which of the following testing methods is considered an online test?
Which of the following testing methods is considered an online test?
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What type of abilities do motor tests measure?
What type of abilities do motor tests measure?
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What is one primary reason for conducting background investigations?
What is one primary reason for conducting background investigations?
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Which of the following is NOT a typical type of check included in background investigations?
Which of the following is NOT a typical type of check included in background investigations?
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What legal issue is associated with background investigations?
What legal issue is associated with background investigations?
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What can enhance the effectiveness of background checks according to the recommendations?
What can enhance the effectiveness of background checks according to the recommendations?
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Which of the following might cause reluctance from supervisors during reference checks?
Which of the following might cause reluctance from supervisors during reference checks?
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Which of the following is a benefit of using telephone references?
Which of the following is a benefit of using telephone references?
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The main purpose of conducting reference checks is to:
The main purpose of conducting reference checks is to:
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What is a common source of information during background checks?
What is a common source of information during background checks?
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What is one key aspect of creating effective interview structures?
What is one key aspect of creating effective interview structures?
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Which type of question is most effective for assessing how a candidate has previously handled situations?
Which type of question is most effective for assessing how a candidate has previously handled situations?
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What is the purpose of taking brief, unobtrusive notes during an interview?
What is the purpose of taking brief, unobtrusive notes during an interview?
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Which of the following is NOT a recommended step when conducting an interview?
Which of the following is NOT a recommended step when conducting an interview?
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What type of question would be appropriate for evaluating a candidate's ability to apply knowledge to a practical scenario?
What type of question would be appropriate for evaluating a candidate's ability to apply knowledge to a practical scenario?
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Why is it important to use objective criteria to evaluate interviewee responses?
Why is it important to use objective criteria to evaluate interviewee responses?
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What should interviewers do after concluding the interview?
What should interviewers do after concluding the interview?
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What is the benefit of using descriptive rating scales to evaluate candidate responses?
What is the benefit of using descriptive rating scales to evaluate candidate responses?
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Study Notes
Human Resource Management - Chapter 6 and 7 Study Notes
-
Chapter 6: Employee Testing and Selection
- Purpose: Explain various tools for selecting best candidates.
- Topics: Selection process, basic testing techniques, background and reference checks, ethical and legal testing questions, work samples/simulations.
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Basic Testing Concepts:
- Reliability: Consistency of scores for same person when retested.
- Validity: Measuring what the test is intended to. (criterion, content)
-
Types of Validity:
- Criterion validity: Demonstrates test performance related to job performance.
- Content validity: Test samples a fair representation of the job's content.
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Evidence-Based HR: How to Validate a Test:
- Steps: Analyze the Job, Choose the Tests, Administer the Test, Relate Test Scores and Criteria, Cross-Validate and Revalidate.
-
Testing Program Guidelines:
- Use tests as supplements.
- Validate tests.
- Monitor the testing/selection program.
- Keep accurate records.
- Use certified psychologists.
- Manage test conditions.
- Revalidate periodically.
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Test Takers' Rights:
- Confidentiality of results.
- Informed consent.
- Qualified interpreters.
- Fair test for all.
-
Legal Privacy Issues:
- Defamation (libel/slander).
- Avoiding defamation suits: Train supervisors, adopt “need-to-know” policy, disclose procedures.
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How Employers Use Tests:
- Types of tests: Basic skills, job skills, psychological.
- Reasons for testing: Increased work demands, screening, reducing turnover.
-
Computerized/Online Testing:
- Online tests (telephone prescreening, offline computer tests, virtual “inbox” tests, online problem-solving).
- Specialized tests (work samples, numerical ability, reading comprehension, clerical).
-
Types of Tests:
- Cognitive ability (general/specific mental abilities like memory, inductive reasoning).
- Motor/physical abilities (dexterity, reaction time).
- Personality (introversion, stability, motivation).
- Achievement (knowledge in areas like economics, marketing, HR).
-
Types of Questions on Employment Tests
- Provided by sample test questions.
-
Chapter 7: Interviewing Candidates
-
Basic Types of Interviews:
- Selection.
- Appraisal.
- Exit.
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Selection Interview Structure:
- Interview structure.
- Interview content.
- Interview administration.
-
Selection Interview Formats:
- Unstructured (nondirective).
- Structured (directive).
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EEOC (Equal Employment Opportunity Control) Interview Aspects:
- Objective/job-related questions.
- Standardized interview administration.
- Multiple interviewers.
-
Interview Content:
- Types of interview questions: Situational, behavioral, job-related, stress interview.
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Administering the Interview:
- Structured sequential interview.
- Mass interview.
- Computerized interview.
- Panel interview.
- Phone interview.
- Video/Web-assisted interview.
-
How to Make the Interview Useful:
- Structure for validity.
- Carefully assess traits.
- Avoid interviewer errors.
-
What Can Undermine Interview Usefulness:
- First impressions/stereotyping.
- Interviewer misunderstanding of the job.
- Candidate order error/pressure to hire.
- Nonverbal behavior/impression management.
- Applicant characteristics.
- Interviewer behavior (unintentional).
-
Effective Interview Design and Conduct:
- Analyze the job.
- Rate job duties.
- Create interview questions/benchmark answers.
- Appoint interview panel and conduct interviews.
-
How to Conduct a More Effective Interview:
-
Know the job.
-
Structure the interview.
-
Get organized.
-
Establish rapport.
-
Ask questions.
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Take brief, unobtrusive notes.
-
Close the interview.
-
Review the interview.
-
Effective Interview Structures:
- Base questions on job duties.
- Use job knowledge, situational/behavioral questions and objective criteria.
- Use same questions for all candidates.
- Descriptive rating scales.
- Standardized interview form.
-
Figure 7-2 and 7-5 (Sample interview questions).
-
Using a Streamlined Interview Process:
- Prepare for the interview (knowledge, motivation, intellectual capacity, personality).
- Formulate questions (intellectual factor, motivation, personality, knowledge).
- Conduct the interview (plan, follow plan).
- Match the candidate to the job.
-
Interview Evaluation Form (Figure 7-4) - Shows specific evaluation areas for candidate assessment (knowledge, experience, communication, interest, motivation, poise, comprehension).
-
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Description
Test your knowledge on employment testing, job knowledge measurement, and personality traits. This quiz covers key concepts related to work performance assessments and the validation process. Expand your understanding of how employers gauge candidates' suitability through various testing methods.