Employee Responsibilities and Equality Act 2010
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Questions and Answers

What is one responsibility of employees regarding health and safety?

  • To report any behavior of colleagues
  • To take reasonable care for their own health and safety (correct)
  • To only focus on their productivity
  • To ignore safety protocols

    • An employee is allowed to discriminate against colleagues under certain circumstances.

    False (B)

    What is the time frame in which an employee must take legal action to an employment tribunal following an incident?

    3 months

    The _____ Act legally protects people from discrimination in the workplace.

    <p>Equality</p> Signup and view all the answers

    Match the following acts with their purpose:

    <p>Equal Pay Act 1970 = Requires equal pay for identical jobs Sex Discrimination Act 1975 = Protects against sex-based discrimination Race Relations Act 1976 = Outlaws discrimination based on race Disability Discrimination Act 1995 = Protects disabled persons from unfavorable treatment</p> Signup and view all the answers

    Which of these is NOT one of the nine Protected Characteristics under the Equality Act 2010?

    <p>Nationality (D)</p> Signup and view all the answers

    Maternity pay is a right guaranteed by employment laws.

    <p>True (A)</p> Signup and view all the answers

    What is the purpose of the Advisory, Conciliation and Arbitration Service (ACAS)?

    <p>To provide advice on workplace disputes</p> Signup and view all the answers

    Statutory _____ Pay is provided to employees during sickness.

    <p>Sick</p> Signup and view all the answers

    What should an employee record when making a claim under the Equality Act 2010?

    <p>A record of events, dates, and descriptions (D)</p> Signup and view all the answers

    What is one of the main purposes of a Trade Union?

    <p>To protect and further the rights and interests of workers (C)</p> Signup and view all the answers

    Consumers have the right to a full refund if they change their mind about a purchase.

    <p>False (B)</p> Signup and view all the answers

    What is the law that protects consumers from faulty goods?

    <p>Consumer Rights Act 2015</p> Signup and view all the answers

    A Trade Union often engages in __________ with employers.

    <p>collective bargaining</p> Signup and view all the answers

    Match the following consumer rights with their descriptions:

    <p>Satisfactory Quality = Last for the expected duration without defects Fit for Purpose = Suitable for the intended use described As Described = Matches the packaging description or seller's statement</p> Signup and view all the answers

    What type of assistance may a Trade Union provide to its members?

    <p>Legal assistance (A)</p> Signup and view all the answers

    The Advertising Standards Authority (ASA) is responsible for regulating consumer rights directly.

    <p>False (B)</p> Signup and view all the answers

    What should you check if you need to complain about a faulty product?

    <p>Warranty</p> Signup and view all the answers

    The __________ aims to make the law clearer for consumers and businesses.

    <p>Consumer Rights Act 2015</p> Signup and view all the answers

    What do consumers need to present when returning faulty items?

    <p>Proof of purchase (C)</p> Signup and view all the answers

    Flashcards

    Employee Responsibilities

    Employees must maintain health and safety, fulfill job duties, follow company conduct, be punctual, and report absences.

    Protected Characteristics

    Legal categories (age, disability, gender, etc.) that employers cannot discriminate against.

    Equality Act 2010

    British law prohibiting discrimination against protected characteristics in the workplace.

    Employment Tribunal

    A UK body that resolves employment disputes, like unfair dismissals or discrimination.

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    Minimum Wage

    The statutory lowest amount an employee can be paid.

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    Maternity Pay

    Financial support for mothers during and after pregnancy, mandated by law.

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    Statutory Sick Pay

    Sick leave pay provided legally to employees unable to work.

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    Holiday Pay

    Compensation for time off work for holidays, based on legal standards.

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    Equal Pay Act 1970

    Law requiring equal pay for similar jobs, regardless of gender.

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    Discrimination Grievance Procedures

    Formal company procedures for handling discrimination complaints.

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    Trade Union

    An organized group of workers, formed to protect and improve their rights and interests.

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    Collective Bargaining

    Negotiating agreements between unions and employers about pay and working conditions.

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    Consumer Rights Act 2015

    Law that protects consumers' rights when buying goods and services in the UK.

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    Satisfactory Quality

    Goods must last for a reasonable time and be free of defects.

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    Fit for Purpose

    Goods must be suitable for what you expect to use them for.

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    As Described

    Goods must match the description given by the seller.

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    Proof of Purchase

    Evidence of a purchase, needed when returning faulty goods.

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    Alternative Dispute Resolution (ADR)

    Quicker and cheaper way to resolve disputes, such as through an Ombudsman, instead of court.

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    Consumer Responsibilities

    Consumers need to check quality before buying and don't have a right to refund if they change their mind.

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    Advertising Standards Authority (ASA)

    Self-regulating body for the advertising industry, protects consumers from misleading ads.

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    Study Notes

    Employee Responsibilities

    • Take reasonable care for your health and safety, and the safety of others.
    • Fulfill job description duties.
    • Adhere to the company code of conduct (e.g., honesty, appropriate behavior).
    • Be punctual.
    • Report absences promptly.
    • Avoid discrimination against coworkers or service users.

    Protected Characteristics (Equality Act 2010)

    • Age
    • Disability
    • Gender reassignment
    • Marriage or civil partnership
    • Pregnancy and maternity
    • Race
    • Religion or belief
    • Sex
    • Sexual orientation

    Making a Claim Under the Equality Act 2010

    • Document events (dates, times, descriptions).
    • Seek advice from ACAS, a trade union, or a lawyer.
    • Attempt informal negotiation with the employer (with support if needed).
    • Follow company grievance procedure for formal complaints.
    • Consider legal action (employment tribunal) within three months of the event.

    Employment Tribunals

    • Settle employment disputes.
    • Decide on cases of unfair treatment (e.g., discrimination, unfair dismissal).
    • One of 130 tribunal types in the UK.

    Employment Rights

    • Minimum wage
    • Maternity pay
    • Statutory sick pay
    • Holiday pay
    • European Working Time Directive
    • Health and safety
    • Contract of employment
    • Freedom from discrimination

    History of Employment Laws

    • 1970 Equal Pay Act: Equal pay for equal or similar work.
    • 1975 Sex Discrimination Act: Prohibits sex-based discrimination.
    • 1976 Race Relations Act: Prohibits discrimination based on color, race, nationality, or ethnicity.
    • 1988 National Minimum Wage Act: Establishes a minimum wage based on age.
    • 1995 Disability Discrimination Act: Prohibits employer discrimination against disabled individuals.
    • 2010 Equality Act: Consolidates anti-discrimination protections (replacing previous acts).

    Trade Unions

    • Organized worker associations protecting and advancing rights.
    • Aim for collective goals through negotiations.

    Trade Union Services

    • Negotiation
    • Individual matter representation
    • Information and advice
    • Education and training
    • Member services
    • Legal assistance

    Consumer Rights and Responsibilities

    • Consumers are protected by law from unfair business practices.
    • Rights vary depending on purchase method and location.
    • Consumer law covers product quality, suitability, and fit for purpose.
    • Consumer rights also extend to advertising regulation.
    • The Advertising Standards Authority (ASA) regulates UK advertising.

    Making a Consumer Complaint

    • Initially contact the seller/trader, checking the warranty.
    • If unresolved, complain in writing or seek advice from organizations like Citizens Advice.

    Consumer Rights (e.g., under Consumer Rights Act 2015)

    • Satisfactory quality: Goods last expected time and are free of defects.
    • Fit for purpose: Goods suit the described use.
    • As described: Goods match the description.
    • Remedies include repair, replacement, or a refund.
    • Refunds are not always automatic for change of mind.
    • Proof of purchase (receipt or bank statement) is needed for returns.

    Consumer Responsibilities

    • Check suitability before purchasing.
    • No right to a refund for change of mind.
    • Some shops offer refunds as a goodwill gesture.

    Consumer Rights Act 2015

    • Clearer consumer rights and easier dispute resolution.
    • Alternative Dispute Resolution (ADR) is faster and cheaper than court proceedings.
    • Relevant to all consumers and businesses selling directly to them.

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    Description

    This quiz covers the essential employee responsibilities as outlined in company policy and the protected characteristics under the Equality Act 2010. It also outlines the process of making a claim and the role of employment tribunals in resolving disputes. Test your understanding of these crucial workplace guidelines and legal frameworks.

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