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What is the primary focus of Employee Relations (ER) according to the Chartered Institute of Personnel and Development (CIPD)?
What is the primary focus of Employee Relations (ER) according to the Chartered Institute of Personnel and Development (CIPD)?
- Creating and maintaining a positive working relationship between an organization and its people (correct)
- Implementing strict disciplinary actions in the workplace
- Maximizing profits through employee motivation
- Minimizing employee interactions to reduce conflicts
What influences behaviors at work according to the text?
What influences behaviors at work according to the text?
- Workplace location
- Relationships (correct)
- Salary alone
- Job titles
What do HR professionals need to understand in order to effectively make strategic choices about Employee Relations?
What do HR professionals need to understand in order to effectively make strategic choices about Employee Relations?
- Employee personal lives
- The strategy of a company and the strategy of their own HR department (correct)
- Market trends only
- Competitor strategies
What are some of the outcomes of relationships in the workplace according to the text?
What are some of the outcomes of relationships in the workplace according to the text?
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What do attitudes and motivations at work get influenced by?
What do attitudes and motivations at work get influenced by?
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Study Notes
Employee Relations (ER) Focus
- The primary focus of Employee Relations (ER) is to create an environment where employees are committed, motivated, and productive, according to the Chartered Institute of Personnel and Development (CIPD).
Influences on Behaviors at Work
- Behaviors at work are influenced by organizational culture, management style, and the quality of relationships between managers and employees.
Understanding for Strategic Choices
- To effectively make strategic choices about Employee Relations, HR professionals need to understand the psychological contract, employee attitudes, and workplace culture.
Outcomes of Workplace Relationships
- Positive relationships in the workplace can lead to improved job satisfaction, increased productivity, and better employee retention.
- Negative relationships can result in conflict, absenteeism, and turnover.
Influences on Attitudes and Motivations
- Attitudes and motivations at work get influenced by factors such as job design, reward systems, and opportunities for growth and development.
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