Employee Recruitment and Selection

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Questions and Answers

Which of the following is a key objective of management in the context of recruitment?

  • Ensuring alignment between employee skills and business needs. (correct)
  • Minimizing employee turnover.
  • Reducing operational costs.
  • Enhancing marketing strategies.

The recruitment process solely focuses on hiring individuals from outside the organization.

False (B)

What is the primary purpose of a job description in the recruitment process?

To list the duties required in the role.

A document outlining the type of person a business wants to hire, including their skills and experience, is called a person ______.

<p>specification</p> Signup and view all the answers

Match each recruitment document with its purpose:

<p>Job Description = Lists the duties and responsibilities of a role. Person Specification = Outlines the skills and qualities required of a candidate. Application Form = Gathers information from potential employees about their qualifications and experience. CV = Provides a summary of an applicant's skills, experience, and education.</p> Signup and view all the answers

What is the term for the list of candidates who are considered most suitable for a role after the initial application stage?

<p>The short-list (A)</p> Signup and view all the answers

A well-prepared candidate should expect and be ready for interview questions about their weaknesses.

<p>True (A)</p> Signup and view all the answers

Who can provide employment references?

<p>Former colleagues and/or supervisors</p> Signup and view all the answers

Recruiting existing employees to fill a vacant position is known as ______ recruitment.

<p>internal</p> Signup and view all the answers

Match each recruitment method with its description:

<p>Internal Recruitment = Filling vacancies with existing employees External Recruitment = Finding candidates from outside the organization Job Boards = Advertising job openings on online platforms Recruitment Agencies = Utilizing external firms to source and screen candidates</p> Signup and view all the answers

Which of the following is considered an advantage of internal recruitment?

<p>Reduced recruitment time and costs. (C)</p> Signup and view all the answers

External recruitment always guarantees a better candidate pool than internal recruitment.

<p>False (B)</p> Signup and view all the answers

List two common methods used by firms to advertise internal job openings.

<p>Notice boards and emails to staff.</p> Signup and view all the answers

Recruiting new employees from outside the organization is referred to as ______ recruitment.

<p>external</p> Signup and view all the answers

Match the following recruitment advertising channels with their typical reach:

<p>Local Newspaper = Targets candidates within a specific geographic area. Trade Magazine = Reaches professionals in a particular industry or field. Company Website = Attracts candidates who are already interested in the organization. Recruitment Agency = Accesses a pool of candidates screened and pre-qualified by the agency.</p> Signup and view all the answers

Which recruitment method is likely to bring fresh enthusiasm and new skills into a business?

<p>External recruitment. (A)</p> Signup and view all the answers

Recruitment costs are always lower when using external recruitment methods.

<p>False (B)</p> Signup and view all the answers

What cost is associated with using recruitment agencies?

<p>Agency Fees</p> Signup and view all the answers

The cheapest way of advertising jobs to candidates is to look ______.

<p>internally</p> Signup and view all the answers

Match each type of training with its primary goal:

<p>Induction Training = Integrating new employees into the company culture and procedures. On-the-Job Training = Learning new skills while performing regular job tasks. Off-the-Job Training = Acquiring knowledge and skills in a separate training environment.</p> Signup and view all the answers

What is the primary purpose of induction training?

<p>Integrating new employees into a company. (B)</p> Signup and view all the answers

Induction training content is universal and does not vary based on business or job role.

<p>False (B)</p> Signup and view all the answers

What company content is typically included in induction training?

<p>Company policies, health &amp; safety, introduction to colleagues &amp; job specific training.</p> Signup and view all the answers

Integrating new employees to inspire the employees and integrate them with the company culture is referred to as ______.

<p>onboarding</p> Signup and view all the answers

Match the advantages of employees with their main idea:

<p>On-the-job Training = learning from real issues Off-the-job Training = focused environment without distraction Induction Training = familiaries with workplace</p> Signup and view all the answers

Which training method involves learning by doing and receiving guidance from experienced colleagues?

<p>On-the-job training. (C)</p> Signup and view all the answers

On-the-job training is always more cost-effective than off-the-job training.

<p>True (A)</p> Signup and view all the answers

Give two disadvantages of on-the-job training.

<p>Reduces efficiency of both teaching worker and new employee and the new worker may not pick up the skills straight away/misunderstand/not ask for help.</p> Signup and view all the answers

In training, if assistance and advice is provided by those more experienced to those less experienced this is known as ______ or ______.

<p>coaching, mentoring</p> Signup and view all the answers

Match the following training skills with their key factors:

<p>Coaching = Mentoring while doing the job. Work Shadowing = learning to use a specific machine. Off-the-job = company training centres</p> Signup and view all the answers

Which of the following is a characteristic of off-the-job training?

<p>It may involve courses at company training centres/colleges. (A)</p> Signup and view all the answers

Employees gain skills at the job during off-the-job training.

<p>False (B)</p> Signup and view all the answers

Explain the main advantages of off-the-job training.

<p>focused environment with less distractions. workers motivation as they feel valued by company. less stressful compared with on the job.</p> Signup and view all the answers

The effectiveness of ______ depends on the nature of the trainee.

<p>training</p> Signup and view all the answers

Based on the case study of Nando's, what percentage of their HR budget is invested in staff learning and development?

<p>75% (A)</p> Signup and view all the answers

Based on the Nando's case study, there is no need to asses the likely value of training.

<p>False (B)</p> Signup and view all the answers

Based on the Nando's case study, what hours of training per year are provided for each member of staff?

<p>45 hours</p> Signup and view all the answers

McDonalds said all their employees had permanent contracts and were entitled to ______ and sick pay.

<p>holiday</p> Signup and view all the answers

Based on the McDonald's case study, how can McDonalds improve efficiency/skills.

<p>Giving employees training to gain nationally-recognised qualifications (B)</p> Signup and view all the answers

Signup and view all the answers

Flashcards

What is recruitment?

Aims to identify individuals best suited for a role.

What is a person specification?

A document detailing the type of person that business wants to hire.

What is a job description?

Lists all the duties this are required for a specific role.

What is an application form?

Completed by applicants, including experience, skills, and references.

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What is a CV?

A summary of skills, experiences, and qualifications.

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What is a shortlist?

A list of candidates selected for the next stage.

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What are employment references?

Colleagues and supervisors can attest to your skills.

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What is internal recruitment?

Filling vacancies from within the organization's existing workforce.

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What is external recruitment?

Filling vacancies from applicants that are not associated with the company

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What is induction training?

Training when an employee starts a new role.

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What is on-the-job training?

Learning by doing the actual job tasks.

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What is off-the-job training?

Learning through formal courses, lectures, or demonstrations.

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Study Notes

  • Recruitment and selection of employees are key aspects of management
  • Employee recruitment aims to enhance business success by securing skilled staff

Recruitment Process

  • Involves identifying a vacancy and defining job requirements
  • Analysis and description of the job informs the job specification
  • Advertising is done in media appropriate for the role
  • Application forms and short-listing are key to interviews and selection
  • Recruitment ends when the vacancy is filled

Recruitment Documentation

  • Person specification is crucial to identify the right candidate
  • Person specifications details educational background, skills, experience, and hobbies.
  • Person specifications are split int 'essential' and 'desirable' characteristics
  • Job descriptions list all duties required for the role, pay rate, hours, location, and reporting structure
  • Application forms gathers potential employee information
  • Candidates sometimes write application letters or seek letters of reference to demonstrate skills, experience, and character
  • CV (curriculum vitae) summarizes an applicant’s skills, experience, qualifications, and hobbies
  • The CV helps businesses determine if applicants match the person specification
  • Short-listing is used to streamline the selection process

Interview Preparation

  • Research including mission, values, history, and service/product offerings is essential
  • Knowledge of organizational culture, industry, and interview profile helps
  • Planning directions and parking beforehand is important
  • Selecting appropriate attire and mock interviews are helpful

Employment References

  • Employment references are former colleagues or supervisors
  • Employers may contact references for candidate assessments

Internal Recruitment

  • Internal recruitment can occur through internal job adverts, emails, or company memos
  • Quick processes, known applicants, relevant experience, and lower costs are advantages of internal recruitment
  • A limited applicant pool, lack of experience, and potential lack of fresh ideas are disadvantages
  • Notice boards, e-mail, and newsletters advertise internal jobs.

External Recruitment

  • Adverts placed in external emails, job websites, recruitment agencies, newspapers, and trade magazines.
  • New ideas, skills, and a larger pool of potential workers are advantages of external recruitment
  • Longer adjustment periods, higher costs, and unknown employees are disadvantages
  • External recruitment through newspapers/magazines, job centers, websites and social media

Internal vs External Recruitment

  • Internal applications come from staff, who can be attracted by company newsletters
  • Promotion positions or announcements may inform internal recruitment
  • Candidates’ track records and skills are already known
  • This means internal candidates are loyal, productive, require less induction and cost less (no advertising)
  • External applications may be needed to find candidate with a chemistry degree to be a teacher
  • Vacancies are more open for external advertising
  • External candidates bring ideas and enthusiasm
  • External candidates that are not yet tired of a company are enthusiastic and work harder

Recruitment Costs

  • Advertising and advertising through agencies can be quite expensive
  • HR departments may decide to use an agency instead

Training

  • Induction training occurs when a new employee starts at a business

Induction Training

  • Induction training shows new employees around and educates on the business
  • Workers become familiar with work, feel a part of the organization, and because quicker and more productive
  • Induction training includes company policies, health and safety practices, colleague introductions, and job specific training
  • Induction training integrates teams, inspires employees, and helps to retain staff
  • Information overload may be a disadvantage of induction training

On-the-Job Training

  • Coaching, mentoring, advice, and assistance make internal teams run smoothly
  • Work shadowing and machine learning increase work performance
  • On-the-job training is cost-effective and relevance is more clear
  • The business may lose time because of the teaching worker
  • Employees may fail to see the link between workplace and training

Off-the-Job Training

  • Off-the-job Training involves work at-home courses at training centers/colleges, lectures, and machine learning
  • Specialist skills can be gained through off-the-job courses
  • Work is less stressful, and there are fewer distractions
  • Employees are motivated by external assistance
  • Can be very expensive

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