Employee Orientation Purpose and Process

What determines how organizational constraints will be addressed by the training?

Implementation phase
Development phase
Design process (correct)
Evaluation phase

What is the output of the development phase?

Organizational constraints
Evaluation objectives
Instructional strategy
Training content and materials (correct)

What is the purpose of a dry run or pilot program?

To test the training and determine if modifications are necessary (correct)
To assemble the training content and materials
To implement the training program
To evaluate the training program

What describes the order, timing, and combination of methods and elements used in the training program?

Instructional strategy (A) Signup and view all the answers

What phase of the training process involves assembling the program's training content and materials?

Development phase (A) Signup and view all the answers

What is the purpose of the evaluation phase?

To evaluate the training program (B) Signup and view all the answers

During the Analysis Phase, what is the primary objective?

To identify the organizational performance gap and determine its cause (D) Signup and view all the answers

What is the purpose of identifying training needs in the Analysis Phase?

To identify the knowledge, skills, or attitudes that need to be improved (A) Signup and view all the answers

What is the term used to describe the gap between the actual organizational performance (AOP) and the expected organizational performance (EOP)?

Organizational performance gap (D) Signup and view all the answers

What is the purpose of the Design Phase in the training process?

To plan the overall training program, including training objectives and delivery methods (D) Signup and view all the answers

What is the primary difference between training needs and non-training needs?

Training needs are caused by inadequate knowledge, skills, or attitudes, while non-training needs are caused by other factors (B) Signup and view all the answers

What is the purpose of specifying employee and organizational outcomes in the Design Phase?

To provide direction for what will be trained and how (A) Signup and view all the answers

What is the main purpose of employee orientation?

To make new employees feel welcome and provide them with basic information about the firm (B) Signup and view all the answers

What is one of the primary outcomes of the training process?

Developing skills necessary to perform job responsibilities (C) Signup and view all the answers

What is knowledge, in the context of training and development?

An organized body of facts, principles, procedures, and information acquired over time (D) Signup and view all the answers

What is the primary focus of the training process?

Teaching new employees the basic skills they need to perform their jobs (B) Signup and view all the answers

What is one of the information areas covered in the orientation process?

Company organization and operations (C) Signup and view all the answers

What are attitudes, in the context of training and development?

Employee beliefs and opinions that support or inhibit behavior (A) Signup and view all the answers

What is one of the advantages of Programmed Learning?

Reduced training time (A) Signup and view all the answers

What is a type of Computer-Based Training?

Interactive multimedia training (C) Signup and view all the answers

What is a benefit of Computer-Based Training?

Reduced learning time on average by 50% (B) Signup and view all the answers

What is a method of Management Development?

Behavior Modeling (C) Signup and view all the answers

What is a type of Distance Learning?

Tele-training (D) Signup and view all the answers

What is the purpose of Management Development?

To develop current and future managers (B) Signup and view all the answers

What is the primary purpose of process evaluation in a training program?

To ensure that the trainer followed the exact training process suggested (D) Signup and view all the answers

What type of evaluation is conducted at the end of training to determine its effects on the trainee, the job, and the organization?

Outcome evaluation (D) Signup and view all the answers

Which of the following training methods involves having a person learn a job by actually doing it?

On-the-Job Training (OJT) (B) Signup and view all the answers

What is the purpose of evaluating the reaction of trainees to the program?

To identify areas for improvement in the training program (A) Signup and view all the answers

What type of training uses technology to provide support to learners in the workplace?

Electronic Performance Support Systems (EPSS) (A) Signup and view all the answers

What is the primary focus of outcome evaluation in a training program?

The effects of training on the trainee, the job, and the organization (A) Signup and view all the answers