30 Questions
What determines how organizational constraints will be addressed by the training?
Design process
What is the output of the development phase?
Training content and materials
What is the purpose of a dry run or pilot program?
To test the training and determine if modifications are necessary
What describes the order, timing, and combination of methods and elements used in the training program?
Instructional strategy
What phase of the training process involves assembling the program's training content and materials?
Development phase
What is the purpose of the evaluation phase?
To evaluate the training program
During the Analysis Phase, what is the primary objective?
To identify the organizational performance gap and determine its cause
What is the purpose of identifying training needs in the Analysis Phase?
To identify the knowledge, skills, or attitudes that need to be improved
What is the term used to describe the gap between the actual organizational performance (AOP) and the expected organizational performance (EOP)?
Organizational performance gap
What is the purpose of the Design Phase in the training process?
To plan the overall training program, including training objectives and delivery methods
What is the primary difference between training needs and non-training needs?
Training needs are caused by inadequate knowledge, skills, or attitudes, while non-training needs are caused by other factors
What is the purpose of specifying employee and organizational outcomes in the Design Phase?
To provide direction for what will be trained and how
What is the main purpose of employee orientation?
To make new employees feel welcome and provide them with basic information about the firm
What is one of the primary outcomes of the training process?
Developing skills necessary to perform job responsibilities
What is knowledge, in the context of training and development?
An organized body of facts, principles, procedures, and information acquired over time
What is the primary focus of the training process?
Teaching new employees the basic skills they need to perform their jobs
What is one of the information areas covered in the orientation process?
Company organization and operations
What are attitudes, in the context of training and development?
Employee beliefs and opinions that support or inhibit behavior
What is one of the advantages of Programmed Learning?
Reduced training time
What is a type of Computer-Based Training?
Interactive multimedia training
What is a benefit of Computer-Based Training?
Reduced learning time on average by 50%
What is a method of Management Development?
Behavior Modeling
What is a type of Distance Learning?
Tele-training
What is the purpose of Management Development?
To develop current and future managers
What is the primary purpose of process evaluation in a training program?
To ensure that the trainer followed the exact training process suggested
What type of evaluation is conducted at the end of training to determine its effects on the trainee, the job, and the organization?
Outcome evaluation
Which of the following training methods involves having a person learn a job by actually doing it?
On-the-Job Training (OJT)
What is the purpose of evaluating the reaction of trainees to the program?
To identify areas for improvement in the training program
What type of training uses technology to provide support to learners in the workplace?
Electronic Performance Support Systems (EPSS)
What is the primary focus of outcome evaluation in a training program?
The effects of training on the trainee, the job, and the organization
Learn about the importance of employee orientation in an organization. Understand how it helps new employees feel welcome and informed about the company. Discover the key information provided during the orientation process.
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