Employee Motivation and Financial Incentives
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Questions and Answers

Which of the following is NOT a financial incentive to improve employee performance?

  • Bonus
  • Piecework
  • Commission
  • Job enrichment (correct)

The 'stick' approach to motivation focuses on using rewards to encourage employees.

False (B)

Name one financial motivation method mentioned.

Piecework

Financial incentives can be divided into _____ and non-financial methods.

<p>financial</p> Signup and view all the answers

Match the motivation methods with their descriptions:

<p>Piecework = Payment based on the amount of work completed Commission = Pay based on sales made Bonus = Extra pay for achieving certain targets Profit share = Distribution of a portion of the company's profits to employees</p> Signup and view all the answers

What is one advantage of delegation?

<p>It empowers managers to allocate tasks effectively. (A)</p> Signup and view all the answers

Consultation is a method that involves employees in the decision-making process.

<p>True (A)</p> Signup and view all the answers

List one disadvantage of delegation.

<p>Managers may not choose the most suitable employee to delegate to.</p> Signup and view all the answers

One of the key elements of consultation by law involves discussing ______ issues.

<p>health and safety</p> Signup and view all the answers

Match the non-financial motivation methods with their descriptions:

<p>Delegation = Allocating complex tasks to employees Consultation = Involving employees in decision making Job Enrichment = Enhancing jobs to make them more rewarding Peer Pressure = Influence of coworkers on motivation</p> Signup and view all the answers

Which of the following is a challenge of job enrichment?

<p>May overwhelm employees with too many responsibilities (D)</p> Signup and view all the answers

Peer pressure always results in improved motivation among employees.

<p>False (B)</p> Signup and view all the answers

What is one impact of peer pressure on motivation?

<p>It can lead to increased competition or stress among employees.</p> Signup and view all the answers

In consultation, employees must be included in discussions about ______ adjustments.

<p>contract of employment</p> Signup and view all the answers

Match the following advantages of delegation to their corresponding effects:

<p>Self-confidence = Boosts manager's decision-making capabilities Trust = Builds stronger relationships between managers and employees Team potential = Maximizes overall team performance Employee development = Encourages skill development and accountability</p> Signup and view all the answers

What is one potential disadvantage of piece work payment?

<p>Employees may earn less than the minimum wage. (D)</p> Signup and view all the answers

Which statement accurately describes the commission payment structure?

<p>Salespeople can earn a low basic salary plus additional commission. (D)</p> Signup and view all the answers

Which of the following offers an example of how bonuses can be awarded?

<p>An end-of-year lump sum for meeting specific performance targets. (A)</p> Signup and view all the answers

What is a key advantage of commission-based payment for employers?

<p>Employers do not pay for salespeople during downtime. (B)</p> Signup and view all the answers

What problem is commonly associated with commission-only payment structures?

<p>Employees may pressure customers into purchases. (D)</p> Signup and view all the answers

Which financial incentive method involves paying employees for each unit they produce?

<p>Piecework (A)</p> Signup and view all the answers

Which financial incentive is typically based on a percentage of sales made by an employee?

<p>Commission (B)</p> Signup and view all the answers

Which of the following financial motivation methods is associated with sharing the company's profits with employees?

<p>Profit share (B)</p> Signup and view all the answers

What is a common criticism of using the 'stick' method to motivate employees?

<p>It may cause resentment and reduce motivation. (D)</p> Signup and view all the answers

Which of the following is NOT categorized under financial motivation methods?

<p>Recognition awards (B)</p> Signup and view all the answers

Flashcards

Financial Incentives

Methods of motivating employees using monetary rewards.

Piecework

Payment based on the quantity of work produced.

Commission

Payment based on sales made.

Bonus

Additional payment for exceeding performance goals.

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Profit Share

Payment based on overall company profits.

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Job Enlargement

A non-financial motivation technique where employees are given a wider range of tasks within their existing job.

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Delegation

A method of non-financial motivation where managers distribute tasks to employees, allowing them to take on more responsibility.

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Delegation Advantages

Delegation benefits include increased manager confidence, empowering employees, and maximizing team potential.

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Delegation Disadvantages

Potential drawbacks of delegation include managers allocating tasks out of obligation rather than motivation, and inappropriate task assignment.

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Consultation

A non-financial motivation technique where employees are involved in decision-making processes.

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Consultation Topics

Consultation within companies can involve decisions on health and safety, contracts, redundancies, and pension schemes.

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Legal Consultation

By law, businesses must consult with employees on crucial topics like health and safety, contract changes, and redundancies.

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Consultation Benefits

Consultation allows employees to feel heard, contributes to better decisions, and promotes a sense of ownership.

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Consultation in School

Students can benefit from being consulted on topics that affect their learning environment.

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Non-Financial Motivation

Methods of motivating employees that don't involve monetary rewards, such as delegation, consultation, and job enlargement.

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Carrot and Stick

A motivational theory that uses both rewards (carrots) and punishments (sticks) to influence behavior.

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Financial Motivation

Using monetary rewards to improve employee performance.

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Piecework Pay

A pay system where employees are paid for each completed item or unit of work, like knit gloves or hats.

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OTE (On Target Earnings)

The estimated amount an employee is likely to earn if they meet all sales or performance targets.

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Bonus for Footballers

A bonus payment often earned based on league points, winning matches, or player appearances.

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Study Notes

Financial Incentives to Improve Employee Performance

  • Financial incentives are ways to motivate employees to perform better.
  • The "carrot and stick" theory suggests that rewards (carrot) or punishment (stick) can motivate employees.
  • Monetary incentives, like a £5 payment for a lesson, can motivate employees.
  • Fairness is important in a compensation system.
  • Financial incentives should encourage employees to work harder.
  • Ways to motivate employees can include shouts, punishment or docking pay.

Motivation Methods

  • Motivation methods can be categorized into financial and non-financial.

Financial Motivation Methods

  • Piecework: Employees are paid per finished item or unit. Employers might use a minimum wage or a set "fair piece rate." For example, someone knitting gloves might be paid per pair.

    • Advantages: Experienced workers can earn more, employees are incentivized to complete their work, home workers can work around their schedule.
    • Disadvantages: Workers may cut corners to complete jobs quickly, quality may decrease, slower workers may fall below minimum wage.
  • Commission: Salespeople are paid a percentage of each sale, potentially with a low base salary. OTE (on target earnings) is included to show potential earnings. Commissioned employees include estate agents, car salespeople, and financial advisors.

    • Advantages: Skilled salespeople earn well, employers do not pay for downtime. Motivates more sales.

    • Disadvantages: Income isn't steady, risk during recessions, potential to pressure customers to make higher-priced purchases.

  • Bonus: Lump sums given in addition to salary, potentially related to sales goals, output, quality, or specific events (Christmas). Examples include footballers receiving bonus payments linked to league match points or appearances.

    • Advantages: An incentive to keep working toward specific goals, an acknowledgement of hard work, used to motivate or as an employee recognition method.
    • Disadvantages: Cash bonuses can be expensive for companies. Bonuses form part of taxable income.
  • Profit Share: Employees receive dividends based on company profits.

    • Advantages: Motivates workers to follow company goals; creates a loyalty boost
    • Disadvantages: Salaries rise equally, not necessarily on merit or promotion. Focus may be on profit share more than customer service.
  • Performance-Related Pay: Employees' pay is linked to performance evaluations. Criteria and targets will be set and monitored during the appraisals. Examples include 5% bonus for good employees or 10% for excellent employees.

    • Advantages: A strong link between performance and reward. Allows rank staff for promotions.
    • Disadvantages: May produce jealousy and unrest. Demotivate staff if targets are not met.

Non-Financial Motivation Methods

  • Delegation: Managers assign tasks to more appropriate staff members. This empowers employees and increases team efficiency.

    • Advantages: Increases confidence in managers, maximizes team potential, builds trust between managers and employees.
    • Disadvantages: Managers allocate tasks too frequently when overloaded and less often when they want to motivate employees. Managers may not select the most capable staff.
  • Consultation: Employees provide input regarding business issues (health & safety, employment changes, pension plans).

    • Advantages: Encourages a cooperative culture and can help to avoid disagreements, avoids conflicts, employees feel valued.
    • Disadvantages: Employees might not know how to run a business effectively, potential for grudges among themselves.
  • Empowerment: Employees receive increased decision-making authority, and are held accountable for their decisions.

    • Advantages: Trust in employees, employees become closer to issues and concerns. Loyalty to the company increases.
    • Disadvantages: Possibly seen as a cost-cutting method, employees can risk making mistakes, some may feel overloaded.
  • Team Working: Employees collaborate in teams for better problem-solving and outputs.

    • Advantages: Multiskilled talents, specialization, shared responsibility, innovation.
    • Disadvantages: Tensions can arise, too many meetings, individual efforts can be lost.
  • Flexible Working: Employees can have a variety of hours/schedules that reflect work-life balance. Examples include part-time, work from home, term-time only.

    • Advantages: Reduced costs, more job satisfaction, and reduced sickness absence, increased efficiency.
    • Disadvantages: Difficult to fit shifts to suit everyone, staff may take advantage of flexible working.
  • Job Enrichment: Employees have tasks that are more varied and challenging, with higher levels of responsibility.

    • Advantages: More interesting work, motivating, improves employee productivity, improved job loyalty.
    • Disadvantages: Some employees may find the new demands harder, the role may need new skills, not all jobs are suitable
  • Job Rotation: Employees' responsibilities are changed regularly

    • Advantages: Multi-skilled staff can take on new roles easily, reduces monotony, improves staff motivation.
    • Disadvantages: Takes time to learn new skills, employees may be unwilling to move from a job they know.
  • Job Enlargement: Employees' roles are broadened to include more tasks of the same level of responsibility.

    • Advantages: Less boring work, more use of the employee, may improve productivity.
    • Disadvantages: The tasks may feel repetitive, no room for progression may be felt by employees, some feel more tasks are not as motivated.

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Description

This quiz explores the various financial incentives that can motivate employees to enhance their performance. It also examines the difference between financial and non-financial methods of motivation. Test your understanding of motivational strategies in the workplace.

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