Podcast
Questions and Answers
According to the Employee Handbook, who are the Co-Chief Executive Officers of EL CARWASH?
According to the Employee Handbook, who are the Co-Chief Executive Officers of EL CARWASH?
Justin Landau and Geoffrey Karas
Which of the following are principles outlined in the Employee Handbook?
Which of the following are principles outlined in the Employee Handbook?
According to the Mission Statement, what values are key to building the company and its reputation?
According to the Mission Statement, what values are key to building the company and its reputation?
Integrity, hard work, quality, responsibility
The organization encourages employees to voice concerns openly and directly to their managers.
The organization encourages employees to voice concerns openly and directly to their managers.
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Which characteristics are protected under the Equal Employment Opportunity Policy? (Select all that apply)
Which characteristics are protected under the Equal Employment Opportunity Policy? (Select all that apply)
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According to the policy, EL CARWASH prohibits all ______ made unlawful by Title VII of the Civil Rights Act of 1964.
According to the policy, EL CARWASH prohibits all ______ made unlawful by Title VII of the Civil Rights Act of 1964.
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Which action is considered a serious violation of EL CARWASH's policy?
Which action is considered a serious violation of EL CARWASH's policy?
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Who should individuals with questions or concerns about EL CARWASH's policy talk to?
Who should individuals with questions or concerns about EL CARWASH's policy talk to?
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EL CARWASH encourages individuals with disabilities to request reasonable accommodations.
EL CARWASH encourages individuals with disabilities to request reasonable accommodations.
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A leave of absence may or may not be a reasonable ________ as an accommodation for a disability.
A leave of absence may or may not be a reasonable ________ as an accommodation for a disability.
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Match the following statements with their correct action:
Match the following statements with their correct action:
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What does an initial ESG policy for a car wash company typically emphasize?
What does an initial ESG policy for a car wash company typically emphasize?
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Exempt employees are eligible for overtime pay.
Exempt employees are eligible for overtime pay.
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During the initial employment probationary period, the new employee may be discharged if their manager concludes that they are not progressing or performing in a __________ manner.
During the initial employment probationary period, the new employee may be discharged if their manager concludes that they are not progressing or performing in a __________ manner.
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Match the following employee categories with their descriptions:
Match the following employee categories with their descriptions:
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What is considered falsification of timekeeping records?
What is considered falsification of timekeeping records?
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Exempt employees are required to sign in and out of work.
Exempt employees are required to sign in and out of work.
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What is the consequence of violating the policy regarding time records accuracy?
What is the consequence of violating the policy regarding time records accuracy?
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Employees must notify their manager if they forget to clock __ or __.
Employees must notify their manager if they forget to clock __ or __.
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Match the violation consequence with the appropriate action:
Match the violation consequence with the appropriate action:
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What action will the Company take if an investigation establishes a violation of the Policy regarding retaliation?
What action will the Company take if an investigation establishes a violation of the Policy regarding retaliation?
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According to the CCPA, EL CARWASH may terminate employees who have been subject to wage garnishments.
According to the CCPA, EL CARWASH may terminate employees who have been subject to wage garnishments.
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EL CARWASH complies with any and all court orders, the Consumer Credit Protection Act (CCPA), and any other applicable laws regarding wage ________.
EL CARWASH complies with any and all court orders, the Consumer Credit Protection Act (CCPA), and any other applicable laws regarding wage ________.
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Match the following leave types with their descriptions:
Match the following leave types with their descriptions:
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Under USERRA, the Company will not retaliate against anyone assisting in the enforcement of USERRA rights, including testifying or making a statement in connection with a proceeding under USERRA, even if that person has no service connection. Is this statement true or false?
Under USERRA, the Company will not retaliate against anyone assisting in the enforcement of USERRA rights, including testifying or making a statement in connection with a proceeding under USERRA, even if that person has no service connection. Is this statement true or false?
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For military leaves of more than thirty (30) days, how long may an employee elect to continue his or her health coverage?
For military leaves of more than thirty (30) days, how long may an employee elect to continue his or her health coverage?
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An employee who served for more than thirty (30) days must submit an application for reemployment no later than __ days after the completion of the uniformed service.
An employee who served for more than thirty (30) days must submit an application for reemployment no later than __ days after the completion of the uniformed service.
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Match the type of leave with the corresponding description:
Match the type of leave with the corresponding description:
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How many workweeks of leave are spouses entitled to when both are employed by the Company?
How many workweeks of leave are spouses entitled to when both are employed by the Company?
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How many workweeks out of the twenty-six (26) workweeks of leave can spouses take for birth, adoption, or foster care placement of a child?
How many workweeks out of the twenty-six (26) workweeks of leave can spouses take for birth, adoption, or foster care placement of a child?
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An employee should request FMLA leave by directly contacting the Employee Relations Department.
An employee should request FMLA leave by directly contacting the Employee Relations Department.
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FMLA leave may be denied if the employee fails to __________ the reasons for the leave.
FMLA leave may be denied if the employee fails to __________ the reasons for the leave.
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Match the following:
- Foreseeable leave due to expected birth or planned medical treatment
- Unforeseeable leave
Match the following:
- Foreseeable leave due to expected birth or planned medical treatment
- Unforeseeable leave
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What happens to an employee's medical coverage while on a personal unpaid leave of absence?
What happens to an employee's medical coverage while on a personal unpaid leave of absence?
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Unemployment Insurance benefits can be collected while on a leave of absence without pay.
Unemployment Insurance benefits can be collected while on a leave of absence without pay.
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What happens to planned compensation increases for employees returning from a leave of absence without pay?
What happens to planned compensation increases for employees returning from a leave of absence without pay?
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Unused paid time off days must be used before a leave of absence without pay will be granted.
Unused paid time off days must be used before a leave of absence without pay will be granted.
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Match the following return scenarios with the consequences:
Match the following return scenarios with the consequences:
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Study Notes
Employee Handbook
- The employee handbook outlines the company's policies, procedures, and benefits for employees.
- It is effective as of March 2024 and may be revised or updated as necessary.
Introduction
- EL CARWASH welcomes new employees and hopes they will take pride in being part of the team.
- The employee handbook aims to provide information about working conditions, employee benefits, and company policies.
Employer/Employment Relations
- EL CARWASH believes in maintaining a positive work environment and encourages open communication between employees and management.
- The company offers competitive wages and benefits and encourages employees to voice concerns about work conditions or compensation.
Open Door Policy
- EL CARWASH fosters an open-door policy, allowing employees to discuss problems or concerns with their manager or Human Resources.
- This policy promotes a positive work environment and encourages employees to speak up.
Equal Employment Opportunity Policy Statement
- EL CARWASH is an equal opportunity employer, committed to providing equal employment opportunities without discrimination.
- The company prohibits discrimination based on race, creed, color, gender/sex, pregnancy, religion, national origin, citizenship status, ancestry, ethnicity, age, marital status, disability, sexual orientation, gender identity, transgender status, genetic information, military service, or any other characteristic protected by federal, state, or local law(s).
Non-Discrimination and Anti-Harassment Policy and Complaint Procedure
- EL CARWASH maintains a work environment that is free from discrimination, bias, prejudice, and harassment.
- The company prohibits discrimination or harassment based on race, creed, color, gender/sex, pregnancy, religion, national origin, citizenship status, ancestry, ethnicity, age, marital status, disability, sexual orientation, gender identity, transgender status, genetic information, military service, or any other characteristic protected by federal, state, or local law(s).
- The company defines harassment as verbal or physical conduct that denigrates or shows hostility or aversion toward an individual because of their protected characteristics.
Other Policies
- The company has policies on attendance, punctuality, and dependability; drug and alcohol abuse; smoking and vaping; employee code of conduct; anti-corruption; anti-nepotism; romantic or sexual relationships; diversity, equity, and inclusion; workplace safety; infectious disease control; workplace injuries; workplace security; travel; vehicle policy; employee GPS tracking; solicitations, distributions, and bulletin boards; computer systems; social media; use of mobile telephones and related devices; employer information and property; legal claim reporting; internal investigations and searches; reference checks; tape recording; company monitoring; and office closures for inclement weather.### Non-Discrimination and Anti-Harassment Policy
- EL CARWASH prohibits disparate treatment on the basis of sex or any other protected characteristic
- Applies to all applicants and employees
- Covers harassment, discrimination, and retaliation in the workplace and in any work-related setting
- Reporting an incident of harassment, discrimination, or retaliation is required
- Individuals who believe they have experienced or witnessed such conduct must file a complaint with the Director of People & Culture or any member of the Human Resources Department
Investigation and Responsive Action
- Allegations of harassment, discrimination, or retaliation will be investigated promptly, thoroughly, impartially, and in good faith
- Investigation may include individual interviews with parties involved and witnesses
- Confidentiality will be maintained throughout the investigatory process to the extent possible
- Individuals found to have violated this policy are subject to discipline, up to and including termination
Retaliation Prohibited
- Retaliation against an individual for reporting harassment or discrimination or participating in an investigation is prohibited
- Such retaliation is a serious violation of this policy and will be subject to disciplinary action
Americans with Disabilities Act Policy Statement
- The Company is committed to complying with the Americans with Disabilities Act (ADA)
- The Company will provide reasonable accommodations to a qualified individual with a disability, unless it would cause an undue hardship
- Employees with a disability who believe they need a reasonable accommodation should contact the Human Resources Department
Requesting an Accommodation
- Employee must request an accommodation and provide reasonable documentation from a healthcare provider
- A member of Human Resources and the employee's manager will meet to discuss the accommodation request
- The Company will determine the feasibility of the requested accommodation considering various factors, including cost, availability of tax credits, and impact on the operation of the Company
Conflict of Interest and Outside Employment Statement
- Employees are expected to conduct business according to the highest ethical standards of conduct
- Employees must devote their best efforts to the interests of the Company and avoid any activities that may create a conflict of interest
- Employees must disclose any possible conflicts of interest and obtain written approval from their manager for outside employment activities
Work Product Ownership
- All work product created while employed by EL CARWASH is the sole and exclusive property of EL CARWASH
- Employees are prohibited from claiming ownership or presenting work product as their own, even after employment has been terminated### Employee Categories
- Full-time Employees: work 32 hours or more per week, entitled to benefits
- Part-time Employees: work less than 35 hours per week, not entitled to benefits (except when required by law)
Transfers and Promotions
- EL CARWASH encourages employees to apply for higher-level positions or lateral transfers
- Employees must discuss transfer opportunities with their manager and Director of People & Culture
- Employees must be in their current job for at least 6 months and have a good performance record to be eligible for transfer
- Transfers are judged on an individual basis, considering the needs of both locations/departments involved
Personnel Records
- Employees must notify the Human Resources Department of any changes in:
- Name and/or marital status
- Address and/or telephone number
- Number of eligible dependents
- W-4 deductions
- Person to contact in case of emergency
- Personnel files are the property of the Company and not available for inspection by employees
Immigration Law Compliance
- The Company is committed to employing only authorized workers in the United States
- New employees must complete an Employment Eligibility Certification Form I-9 and present documentation establishing identity and employment eligibility
- Former employees who are rehired may also be required to complete the form
E-Verify
- E-Verify is a web-based system that confirms the eligibility of employees to work in the United States
- Employers verify the identity and employment eligibility of newly hired employees by electronically matching information on the Form I-9 with records from the Social Security Administration and the Department of Homeland Security
Housebill 543: Permitless Carry in Florida
- As of July 1, 2023, Florida is a "permitless carry" state
- Employees who legally own a gun must keep it in a locked vehicle at all times, with no exceptions
- If an employee sees a firearm on a customer's person, they should escalate the matter to leadership immediately
Compensation
- Paychecks are issued bi-weekly, usually on Fridays, for base compensation earned during the prior two-week period
- Overtime compensation is also paid bi-weekly
- Employees receive a statement of earnings each pay period, indicating gross pay, statutory deductions, and voluntary deductions
Time Records
- The attendance of all employees is recorded daily and submitted to payroll weekly
- Non-exempt employees must record their time worked, overtime hours, and absences on the Company's timekeeping software
- Employees are responsible for keeping accurate records of their hours worked, and any inaccuracies must be reported to the Human Resources Department
Overtime Pay
- Non-exempt employees are eligible for additional pay at a rate of one and one-half times their hourly rate for hours worked beyond 40 hours in a workweek
- All overtime must be approved by a manager in advance
- Overtime hours must be recorded on the Company's timekeeping software
Bonuses/Commissions
- To receive bonuses or commissions, an employee must be in active status at the time of payout
- If an employee is no longer active, they are not entitled to additional funds
Studying That Suits You
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Description
Test your knowledge of the employee handbook, covering topics such as employer-employee relations, open door policy, and equal employment opportunities.
