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Employee Documentation and Communication

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Employee Documentation and Communication

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Questions and Answers

Who should be the only sources of communication regarding benefits issues?

Supervisors

The benefits administrator (correct)

The handbook

Senior management

What is the role of senior management in relation to benefit plan documents?

To communicate benefit plan information

To draft benefit plan documents

To interpret the benefit plan

To ensure benefit plan documents are properly drafted (correct)

What is the supervisor's job in relation to benefit plan information?

To communicate benefit plan information (correct)

To answer employee questions about benefits

To interpret the benefit plan

To draft benefit plan documents

Why should supervisors avoid interpreting the benefit plan?

To avoid being put on the spot (B) Signup and view all the answers

Why did employees start asking their supervisors about severance pay in the example given?

Because the employees were changing employers (A) Signup and view all the answers

What is the potential issue with the Company A severance policy?

The policy is ambiguous (A) Signup and view all the answers

What does the Company A severance policy state?

Employees will receive severance pay for every year of service (D) Signup and view all the answers

What is the potential argument against providing severance pay in the example given?

The employees are not losing their jobs (C) Signup and view all the answers

Why should an employee be given a copy of the documentation?

To ensure that the employee understands what is wrong and what must be changed (D) Signup and view all the answers

What is the best advice a manager or supervisor can give an employee regarding benefits and termination?

To provide no advice at all (C) Signup and view all the answers

Why is it important for supervisors not to give advice on benefit questions?

To avoid potential litigation (C) Signup and view all the answers

What could happen if a supervisor interprets the plan to provide benefits where none were intended?

The employer could end up being sued for not paying benefits (A) Signup and view all the answers

What should be the answer to questions about severance pay and health insurance coverage?

All of the above (D) Signup and view all the answers

Why should an employee's acknowledgment be obtained upon receipt of the copy of the documentation?

To prove that the employee received notice (D) Signup and view all the answers

Why is it important for an employee to express disagreement with the documentation?

To provide the employee with an opportunity to express disagreement (A) Signup and view all the answers