Podcast
Questions and Answers
What are the official office hours at Qsource?
What are the official office hours at Qsource?
What kind of documentation may be required after an absence due to illness?
What kind of documentation may be required after an absence due to illness?
How long can an employee be absent without qualifying for short-term disability benefits?
How long can an employee be absent without qualifying for short-term disability benefits?
What is the consequence of an employee being absent for three consecutive workdays without notification?
What is the consequence of an employee being absent for three consecutive workdays without notification?
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What might be a reason for disciplinary action in the workplace?
What might be a reason for disciplinary action in the workplace?
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What does excessive absenteeism or tardiness potentially lead to?
What does excessive absenteeism or tardiness potentially lead to?
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Which of the following statements about no call/no shows is true?
Which of the following statements about no call/no shows is true?
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What is the primary intent behind addressing absenteeism and tardiness in the workplace?
What is the primary intent behind addressing absenteeism and tardiness in the workplace?
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Study Notes
Attendance Expectations
- Importance of Attendance: Good attendance and punctuality are crucial for reliability, teamwork, project completion, professional growth, cost reduction, and improved morale. It demonstrates commitment to the role.
- Work-Life Balance: Qsource offers leave, holidays, and paid time to help with work-life balance. Important to understand options available for time off.
- Regular Work Hours: Official hours are 8:00 AM to 5:00 PM Central Standard Time, Monday to Friday. Supervisor approval is required for working outside these hours. Approvals can be revoked.
- Hourly Employee Breaks: Hourly employees who work at least 8 hours a day are allowed 2 fifteen-minute breaks and can combine their lunch and break time for an hour-long lunch. Driving time is not considered compensable work time.
- Notification Procedures: Reporting to work on time is expected. If delayed, employees must immediately notify their supervisor. For absences or lateness, direct contact with a manager is required. A voicemail or message to another staff member is not sufficient.
- Unexpected Illness/Injury: For illness, medical documentation may be required. This includes name, date and time of visit, and if applicable, instructions regarding inability to work. Compensation may be available for accidents or illnesses exceeding 7 days under the company's short-term disability plan, if eligible.
- Medical Documentation: For personal injury or illness absences, employees must provide a doctor's note explaining the reason for the absence and clearance to return to work. Refusal to provide this will lead to disciplinary action.
- Consecutive No-Call/No-Show Policy: Three consecutive work days without proper notification will result in voluntary resignation.
- Excessive Absenteeism/Tardiness: Excessive absenteeism or tardiness (or patterns of such) result in disciplinary action, potentially up to termination.
- Family & Medical Leave: See the Family & Medical Leave section for more information on extended medical leave.
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Description
This quiz covers important attendance expectations for employees, including the significance of punctuality, work-life balance initiatives, official work hours, and break policies. Understand your responsibilities and options regarding attendance and time off to enhance your professional growth and team reliability.
