Questions and Answers
What is Emotional Intelligence (EI) according to the text?
The ability to recognize and manage emotions in oneself and others
Why is Emotional Intelligence considered the strongest predictor of workplace performance?
Because it helps set star performers apart from others
What is neurologically impossible according to Dr. Antonio Damasio?
Making decisions without any emotions involved
What is the role of the Amygdala in immediate physical danger situations?
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What triggers the fight-or-flight response activated by the amygdala?
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What might be a consequence of an amygdala hijack according to the text?
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What is one of the effects of stress hormones released during an amygdala hijack?
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What is a strategy for improving Social Awareness based on the text?
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What is a strategy for improving Self-Awareness according to the text?
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Which strategy falls under Proactive Relationship Management as per the text?
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