Emotional Intelligence in Leadership

Ability to manage emotions = Being able to handle emotions in relationships and being able to influence and inspire others Self awareness = The ability to assess and score each of the questionnaire's statements Emotional intelligence = The ability to inspire emotions in others Leadership = The ability to manage, influence and inspire emotions in others

1 = The statement does NOT apply at all 3 = The statement applies about half the time 5 = The statement ALWAYS applies to you 2 = The statement applies most of the time

Well-being@work plan = A plan to strengthen emotional intelligence Emotional intelligence = The ability to manage, influence and inspire emotions in others Self awareness = The ability to assess and score each of the questionnaire's statements Leadership = The ability to inspire emotions in others

<p>Read each statement and decide how strongly the statement applies to YOU = To assess and score each of the questionnaire's statements Total and interpret your results = To identify one or two actions to strengthen your emotional intelligence Score yourself 1 to 5 based on the following guide = To consider the results and put actions into the Well-being@work plan Consider your results and identify one or two actions to strengthen your emotional intelligence = To assess and score each of the questionnaire's statements</p> Signup and view all the answers

<p>Transfer your scores to the calculation table = To total and interpret your results Assess and score each of the questionnaire's statements = To identify one or two actions to strengthen your emotional intelligence Put your actions into your Well-being@work plan = To consider the results and put actions into the Well-being@work plan Total and interpret your results = To assess and score each of the questionnaire's statements</p> Signup and view all the answers

<p>I realise immediately when I lose my temper = Anger I can tell if someone is not happy with me = Empathy I never waste time = Productivity I love to meet new people and get to know what makes them 'tick' = Social skills</p> Signup and view all the answers

<p>I can 'reframe' bad situations quickly = Resilience I am usually able to prioritise important activities at work and get on with them = Time management I am excellent at empathising with someone else's problem = Empathy I am an excellent listener = Communication</p> Signup and view all the answers

<p>I know when I am happy = Self-awareness I am usually able to see things from the other person's viewpoint = Empathy I am good at adapting and mixing with a variety of people = Social skills I do not prevaricate = Decisiveness</p> Signup and view all the answers

<p>I am able to always motivate myself to do difficult tasks = Motivation I rarely 'fly off the handle' at other people = Anger management I am excellent at empathising with someone else's problem = Empathy I love to meet new people and get to know what makes them 'tick' = Social skills</p> Signup and view all the answers

<p>I am always able to see things from the other person's viewpoint = Empathy I can tell if someone is not happy with me = Social awareness I am good at adapting and mixing with a variety of people = Social skills I do not wear my 'heart on my sleeve' = Emotional control</p> Signup and view all the answers

<p>I usually recognise when I am stressed = Self-awareness I am able to always motivate myself to do difficult tasks = Motivation I never interrupt other people's conversations = Communication I am excellent at empathising with someone else's problem = Empathy</p> Signup and view all the answers

<p>I am good at adapting and mixing with a variety of people = Social skills I can tell if a team of people are not getting along with each other = Social awareness I am always able to meet deadlines = Productivity I am an excellent listener = Communication</p> Signup and view all the answers

<p>I can usually understand why people are being difficult towards me = Empathy I am good at adapting and mixing with a variety of people = Social skills I do not prevaricate = Decisiveness People are the most interesting thing in life for me = Social interest</p> Signup and view all the answers

<p>I am able to always motivate myself to do difficult tasks = Motivation I can usually understand why people are being difficult towards me = Empathy I am excellent at empathising with someone else's problem = Empathy I love to meet new people and get to know what makes them 'tick' = Social skills</p> Signup and view all the answers

<p>I am excellent at empathising with someone else's problem = Empathy I do not wear my 'heart on my sleeve' = Emotional control I am good at adapting and mixing with a variety of people = Social skills I never waste time = Productivity</p> Signup and view all the answers

<p>Self-awareness = The ability to use your deepest emotions to move and guide you towards your goals. Managing emotions = The ability to stay focused and think clearly even when experiencing powerful emotions. Motivating oneself = The ability to sense, understand and respond to what other people are feeling. Empathy = The ability to recognise what you are feeling, to understand your habitual emotional responses to events and to recognise how your emotions affect your behaviour and performance.</p> Signup and view all the answers

<p>Self-awareness = Enables you to take the initiative and to persevere in the face of obstacles and setbacks. Managing emotions = Saves you from hasty decisions that you later regret. Motivating oneself = Allows you to see yourself as others see you and have a good sense of your own abilities and current limitations. Empathy = Enables you to take responsibility for your actions.</p> Signup and view all the answers

<p>Self-awareness = Requires you to be able to sense, understand and respond to what other people are feeling. Managing emotions = Requires you to have a good sense of your own abilities and current limitations. Motivating oneself = Requires you to be able to recognise what you are feeling, to understand your habitual emotional responses to events and to recognise how your emotions affect your behaviour and performance. Empathy = Requires you to be able to stay focused and think clearly even when experiencing powerful emotions.</p> Signup and view all the answers

<p>Daniel Goleman = Introduced the concept of emotional intelligence to a wide audience in 1995. Unknown = Developed a self-assessment questionnaire for emotional intelligence. Unknown = Emphasized the importance of emotional intelligence in leadership.</p> Signup and view all the answers

<p>Self-awareness = Enables you to take responsibility for your actions. Managing emotions = Helps you to avoid hasty decisions. Motivating oneself = Guides you towards your goals. Empathy = Allows you to understand how your emotions affect your behaviour and performance.</p> Signup and view all the answers

<p>Self awareness = Ability to recognize and understand one's emotions Empathy = Ability to understand and appreciate the feelings of others Managing emotions = Ability to regulate and control one's emotions Social Skill = Ability to interact and communicate effectively with others</p> Signup and view all the answers

<p>I always know when I'm being unreasonable = Self-awareness I can consciously alter my frame of mind or mood = Emotional regulation I can understand if I am being unreasonable = Empathy I can suppress my emotions when I need to = Motivation</p> Signup and view all the answers

<p>35-50 = This area is a strength for you 18-34 = Giving attention to where you feel you are weakest will pay dividends 10-17 = Make this area a development priority 51-60 = No such range is mentioned</p> Signup and view all the answers

<p>Self-awareness = Enables you to sense, understand and respond to what other people are feeling. Managing emotions = Helps you to understand how your emotions affect your behaviour and performance. Motivating oneself = Allows you to work with others towards a common goal. Empathy = Is essential to have a good sense of your own abilities and current limitations.</p> Signup and view all the answers

<p>Self-awareness = Enables you to persevere in the face of obstacles and setbacks. Managing emotions = Saves you from hasty decisions that you later regret in leadership. Motivating oneself = Allows you to take the initiative in leadership. Empathy = Is essential for truly effective leadership.</p> Signup and view all the answers

<p>I believe you should do the difficult things first = Motivation I need a variety of work colleagues to make my job interesting = Social skills I can understand why my actions sometimes offend others = Empathy I can tell if someone has upset or annoyed me = Self-awareness</p> Signup and view all the answers

<p>Self awareness = SA Managing emotions = ME Motivating oneself = MO Empathy = E</p> Signup and view all the answers

<p>Strength = This area is a strength for you Needs attention = Giving attention to where you feel you are weakest will pay dividends Development priority = Make this area a development priority Average = No such outcome is mentioned</p> Signup and view all the answers

<p>Self-awareness = Helps you to understand how your emotions affect your behaviour and performance in achieving your goals. Managing emotions = Guides you towards your goals. Motivating oneself = Enables you to take the initiative and work towards your goals. Empathy = Is essential to have a good sense of your own abilities and current limitations in achieving your goals.</p> Signup and view all the answers

<p>I can let anger 'go' quickly so that it no longer affects me = Emotional regulation I can always motivate myself even when I feel low = Motivation I generally build solid relationships with those I work with = Social skills I can see things from others' point of view = Empathy</p> Signup and view all the answers

<p>Self awareness = 1 Managing emotions = 2 Motivating oneself = 3 Empathy = 4</p> Signup and view all the answers

<p>I am good at reconciling differences with other people = Social skills I can understand if I am being unreasonable = Self-awareness I can sometimes see things from others' point of view = Empathy I believe in 'Action this Day' = Motivation</p> Signup and view all the answers

<p>I can consciously alter my frame of mind or mood = Emotional regulation I can tell if someone has upset or annoyed me = Self-awareness I know what makes me happy = Self-awareness I see working with difficult people as simply a challenge to win them over = Motivation</p> Signup and view all the answers

<p>Motivating oneself = To drive oneself to achieve goals Empathy = To understand and appreciate the feelings of others Social Skill = To interact and communicate effectively with others Managing emotions = To regulate and control one's emotions</p> Signup and view all the answers

<p>I can suppress my emotions when I need to = Emotional regulation I can always motivate myself even when I feel low = Motivation I can understand why my actions sometimes offend others = Empathy I generally build solid relationships with those I work with = Social skills</p> Signup and view all the answers

<p>Step 2 = Calculate a total for each of the 5 emotional competencies Step 3 = Interpret your totals for each area of competency using the guide Step 4 = Record your result for each of the emotional competencies Step 1 = Record your scores for the questionnaire statements</p> Signup and view all the answers

<p>Self awareness = Column 1 Managing emotions = Column 2 Motivating oneself = Column 3 Social Skill = Column 5</p> Signup and view all the answers

<p>I can let anger 'go' quickly so that it no longer affects me = Emotional regulation I can see things from others' point of view = Empathy I believe in 'Action this Day' = Motivation I am good at reconciling differences with other people = Social skills</p> Signup and view all the answers

<p>I can tell if someone has upset or annoyed me = Self-awareness I can sometimes see things from others' point of view = Empathy I can consciously alter my frame of mind or mood = Emotional regulation I generally build solid relationships with those I work with = Social skills</p> Signup and view all the answers

<p>I can understand if I am being unreasonable = Self-awareness I can see things from others' point of view = Empathy I can suppress my emotions when I need to = Emotional regulation I believe in 'Action this Day' = Motivation</p> Signup and view all the answers

<p>I can let anger 'go' quickly so that it no longer affects me = Emotional regulation I can always motivate myself even when I feel low = Motivation I am good at reconciling differences with other people = Social skills I can understand why my actions sometimes offend others = Empathy</p> Signup and view all the answers