Emotional Intelligence in Leadership

Questions and Answers

Match the following social skills with their descriptions:

Ability to manage emotions = Being able to handle emotions in relationships and being able to influence and inspire others Self awareness = The ability to assess and score each of the questionnaire's statements Emotional intelligence = The ability to inspire emotions in others Leadership = The ability to manage, influence and inspire emotions in others

Match the following scoring options with their descriptions:

1 = The statement does NOT apply at all 3 = The statement applies about half the time 5 = The statement ALWAYS applies to you 2 = The statement applies most of the time

Match the following terms with their descriptions:

Well-being@work plan = A plan to strengthen emotional intelligence Emotional intelligence = The ability to manage, influence and inspire emotions in others Self awareness = The ability to assess and score each of the questionnaire's statements Leadership = The ability to inspire emotions in others

Match the following statements with their purposes:

Read each statement and decide how strongly the statement applies to YOU = To assess and score each of the questionnaire's statements Total and interpret your results = To identify one or two actions to strengthen your emotional intelligence Score yourself 1 to 5 based on the following guide = To consider the results and put actions into the Well-being@work plan Consider your results and identify one or two actions to strengthen your emotional intelligence = To assess and score each of the questionnaire's statements Signup and view all the answers

Match the following steps with their purposes:

Transfer your scores to the calculation table = To total and interpret your results Assess and score each of the questionnaire's statements = To identify one or two actions to strengthen your emotional intelligence Put your actions into your Well-being@work plan = To consider the results and put actions into the Well-being@work plan Total and interpret your results = To assess and score each of the questionnaire's statements Signup and view all the answers

Match the following statements with the emotions or characteristics they describe:

I realise immediately when I lose my temper = Anger I can tell if someone is not happy with me = Empathy I never waste time = Productivity I love to meet new people and get to know what makes them 'tick' = Social skills Signup and view all the answers

Match the following statements with the emotions or characteristics they describe:

I can 'reframe' bad situations quickly = Resilience I am usually able to prioritise important activities at work and get on with them = Time management I am excellent at empathising with someone else's problem = Empathy I am an excellent listener = Communication Signup and view all the answers

Match the following statements with the emotions or characteristics they describe:

I know when I am happy = Self-awareness I am usually able to see things from the other person's viewpoint = Empathy I am good at adapting and mixing with a variety of people = Social skills I do not prevaricate = Decisiveness Signup and view all the answers

Match the following statements with the emotions or characteristics they describe:

I am able to always motivate myself to do difficult tasks = Motivation I rarely 'fly off the handle' at other people = Anger management I am excellent at empathising with someone else's problem = Empathy I love to meet new people and get to know what makes them 'tick' = Social skills Signup and view all the answers

Match the following statements with the emotions or characteristics they describe:

I am always able to see things from the other person's viewpoint = Empathy I can tell if someone is not happy with me = Social awareness I am good at adapting and mixing with a variety of people = Social skills I do not wear my 'heart on my sleeve' = Emotional control Signup and view all the answers

Match the following statements with the emotions or characteristics they describe:

I usually recognise when I am stressed = Self-awareness I am able to always motivate myself to do difficult tasks = Motivation I never interrupt other people's conversations = Communication I am excellent at empathising with someone else's problem = Empathy Signup and view all the answers

Match the following statements with the emotions or characteristics they describe:

I am good at adapting and mixing with a variety of people = Social skills I can tell if a team of people are not getting along with each other = Social awareness I am always able to meet deadlines = Productivity I am an excellent listener = Communication Signup and view all the answers

Match the following statements with the emotions or characteristics they describe:

I can usually understand why people are being difficult towards me = Empathy I am good at adapting and mixing with a variety of people = Social skills I do not prevaricate = Decisiveness People are the most interesting thing in life for me = Social interest Signup and view all the answers

Match the following statements with the emotions or characteristics they describe:

I am able to always motivate myself to do difficult tasks = Motivation I can usually understand why people are being difficult towards me = Empathy I am excellent at empathising with someone else's problem = Empathy I love to meet new people and get to know what makes them 'tick' = Social skills Signup and view all the answers

Match the following statements with the emotions or characteristics they describe:

I am excellent at empathising with someone else's problem = Empathy I do not wear my 'heart on my sleeve' = Emotional control I am good at adapting and mixing with a variety of people = Social skills I never waste time = Productivity Signup and view all the answers

Match the following emotional intelligence competences with their descriptions:

Self-awareness = The ability to use your deepest emotions to move and guide you towards your goals. Managing emotions = The ability to stay focused and think clearly even when experiencing powerful emotions. Motivating oneself = The ability to sense, understand and respond to what other people are feeling. Empathy = The ability to recognise what you are feeling, to understand your habitual emotional responses to events and to recognise how your emotions affect your behaviour and performance. Signup and view all the answers

Match the following emotional intelligence competences with their benefits:

Self-awareness = Enables you to take the initiative and to persevere in the face of obstacles and setbacks. Managing emotions = Saves you from hasty decisions that you later regret. Motivating oneself = Allows you to see yourself as others see you and have a good sense of your own abilities and current limitations. Empathy = Enables you to take responsibility for your actions. Signup and view all the answers

Match the following emotional intelligence competences with their requirements:

Self-awareness = Requires you to be able to sense, understand and respond to what other people are feeling. Managing emotions = Requires you to have a good sense of your own abilities and current limitations. Motivating oneself = Requires you to be able to recognise what you are feeling, to understand your habitual emotional responses to events and to recognise how your emotions affect your behaviour and performance. Empathy = Requires you to be able to stay focused and think clearly even when experiencing powerful emotions. Signup and view all the answers

Match the following authors with their contributions to the concept of emotional intelligence:

Daniel Goleman = Introduced the concept of emotional intelligence to a wide audience in 1995. Unknown = Developed a self-assessment questionnaire for emotional intelligence. Unknown = Emphasized the importance of emotional intelligence in leadership. Signup and view all the answers

Match the following emotional intelligence competences with their effects on behaviour:

Self-awareness = Enables you to take responsibility for your actions. Managing emotions = Helps you to avoid hasty decisions. Motivating oneself = Guides you towards your goals. Empathy = Allows you to understand how your emotions affect your behaviour and performance. Signup and view all the answers

Match the emotional competency with its description:

Self awareness = Ability to recognize and understand one's emotions Empathy = Ability to understand and appreciate the feelings of others Managing emotions = Ability to regulate and control one's emotions Social Skill = Ability to interact and communicate effectively with others Signup and view all the answers

Match the following statements with their corresponding emotional intelligence traits:

I always know when I'm being unreasonable = Self-awareness I can consciously alter my frame of mind or mood = Emotional regulation I can understand if I am being unreasonable = Empathy I can suppress my emotions when I need to = Motivation Signup and view all the answers

Match the score range with its interpretation:

35-50 = This area is a strength for you 18-34 = Giving attention to where you feel you are weakest will pay dividends 10-17 = Make this area a development priority 51-60 = No such range is mentioned Signup and view all the answers

Match the following emotional intelligence competences with their relationships with others:

Self-awareness = Enables you to sense, understand and respond to what other people are feeling. Managing emotions = Helps you to understand how your emotions affect your behaviour and performance. Motivating oneself = Allows you to work with others towards a common goal. Empathy = Is essential to have a good sense of your own abilities and current limitations. Signup and view all the answers

Match the following emotional intelligence competences with their benefits in leadership:

Self-awareness = Enables you to persevere in the face of obstacles and setbacks. Managing emotions = Saves you from hasty decisions that you later regret in leadership. Motivating oneself = Allows you to take the initiative in leadership. Empathy = Is essential for truly effective leadership. Signup and view all the answers

Match the following statements with their corresponding emotional intelligence traits:

I believe you should do the difficult things first = Motivation I need a variety of work colleagues to make my job interesting = Social skills I can understand why my actions sometimes offend others = Empathy I can tell if someone has upset or annoyed me = Self-awareness Signup and view all the answers

Match the emotional competency with its corresponding abbreviation:

Self awareness = SA Managing emotions = ME Motivating oneself = MO Empathy = E Signup and view all the answers

Match the outcome with its interpretation:

Strength = This area is a strength for you Needs attention = Giving attention to where you feel you are weakest will pay dividends Development priority = Make this area a development priority Average = No such outcome is mentioned Signup and view all the answers

Match the following emotional intelligence competences with their relationships with personal goals:

Self-awareness = Helps you to understand how your emotions affect your behaviour and performance in achieving your goals. Managing emotions = Guides you towards your goals. Motivating oneself = Enables you to take the initiative and work towards your goals. Empathy = Is essential to have a good sense of your own abilities and current limitations in achieving your goals. Signup and view all the answers

Match the following statements with their corresponding emotional intelligence traits:

I can let anger 'go' quickly so that it no longer affects me = Emotional regulation I can always motivate myself even when I feel low = Motivation I generally build solid relationships with those I work with = Social skills I can see things from others' point of view = Empathy Signup and view all the answers

Match the emotional competency with its corresponding column number:

Self awareness = 1 Managing emotions = 2 Motivating oneself = 3 Empathy = 4 Signup and view all the answers

Match the following statements with their corresponding emotional intelligence traits:

I am good at reconciling differences with other people = Social skills I can understand if I am being unreasonable = Self-awareness I can sometimes see things from others' point of view = Empathy I believe in 'Action this Day' = Motivation Signup and view all the answers

Match the following statements with their corresponding emotional intelligence traits:

I can consciously alter my frame of mind or mood = Emotional regulation I can tell if someone has upset or annoyed me = Self-awareness I know what makes me happy = Self-awareness I see working with difficult people as simply a challenge to win them over = Motivation Signup and view all the answers

Match the emotional competency with its purpose:

Motivating oneself = To drive oneself to achieve goals Empathy = To understand and appreciate the feelings of others Social Skill = To interact and communicate effectively with others Managing emotions = To regulate and control one's emotions Signup and view all the answers

Match the following statements with their corresponding emotional intelligence traits:

I can suppress my emotions when I need to = Emotional regulation I can always motivate myself even when I feel low = Motivation I can understand why my actions sometimes offend others = Empathy I generally build solid relationships with those I work with = Social skills Signup and view all the answers

Match the step with its description:

Step 2 = Calculate a total for each of the 5 emotional competencies Step 3 = Interpret your totals for each area of competency using the guide Step 4 = Record your result for each of the emotional competencies Step 1 = Record your scores for the questionnaire statements Signup and view all the answers

Match the emotional competency with its corresponding column in the grid:

Self awareness = Column 1 Managing emotions = Column 2 Motivating oneself = Column 3 Social Skill = Column 5 Signup and view all the answers

Match the following statements with their corresponding emotional intelligence traits:

I can let anger 'go' quickly so that it no longer affects me = Emotional regulation I can see things from others' point of view = Empathy I believe in 'Action this Day' = Motivation I am good at reconciling differences with other people = Social skills Signup and view all the answers

Match the following statements with their corresponding emotional intelligence traits:

I can tell if someone has upset or annoyed me = Self-awareness I can sometimes see things from others' point of view = Empathy I can consciously alter my frame of mind or mood = Emotional regulation I generally build solid relationships with those I work with = Social skills Signup and view all the answers

Match the following statements with their corresponding emotional intelligence traits:

I can understand if I am being unreasonable = Self-awareness I can see things from others' point of view = Empathy I can suppress my emotions when I need to = Emotional regulation I believe in 'Action this Day' = Motivation Signup and view all the answers

Match the following statements with their corresponding emotional intelligence traits:

I can let anger 'go' quickly so that it no longer affects me = Emotional regulation I can always motivate myself even when I feel low = Motivation I am good at reconciling differences with other people = Social skills I can understand why my actions sometimes offend others = Empathy Signup and view all the answers

Study Notes