Podcast
Questions and Answers
What is the responsibility of the Communications Division regarding the MCU System?
What is the responsibility of the Communications Division regarding the MCU System?
- Training users on the operation of the MCU System.
- Overseeing the overall implementation, management, and maintenance of the MCU System. (correct)
- Ensuring the removal of obsolete units from service.
- Implementing and managing the MCU System only during emergencies.
Which statement accurately reflects the restrictions on the use of the MCU?
Which statement accurately reflects the restrictions on the use of the MCU?
- Users can install personal software on the MCU.
- Users must disconnect the MCU when not in use for maintenance.
- MCU use is restricted to MDFR-related business only. (correct)
- Personal use of the MCU is allowed during off-duty hours.
What will happen if a user disconnects or logs off the MCU without approval?
What will happen if a user disconnects or logs off the MCU without approval?
- They will be asked to explain the circumstances later.
- It will be considered acceptable if done during a break.
- They may face disciplinary action as it is prohibited. (correct)
- They will receive a verbal warning only.
What does the CAD System do in relation to unit selection?
What does the CAD System do in relation to unit selection?
What is prohibited regarding the software on the MCU?
What is prohibited regarding the software on the MCU?
Which factor does NOT contribute to unit selection in the CAD System?
Which factor does NOT contribute to unit selection in the CAD System?
What kind of records does Chapter 119 of the Florida Statutes pertain to?
What kind of records does Chapter 119 of the Florida Statutes pertain to?
Which of the following is true regarding the care for the MCU?
Which of the following is true regarding the care for the MCU?
What confirmation prompt indicates that the command was successfully received by the CAD system upon arrival at the hospital?
What confirmation prompt indicates that the command was successfully received by the CAD system upon arrival at the hospital?
Which procedure should be followed when a unit clears from a call?
Which procedure should be followed when a unit clears from a call?
When arriving at a Landing Zone (LZ), what communication method should be used?
When arriving at a Landing Zone (LZ), what communication method should be used?
Which status code should NOT be updated via the Change Status screen?
Which status code should NOT be updated via the Change Status screen?
What should a unit do if it is cancelled while on scene?
What should a unit do if it is cancelled while on scene?
What must be done after selecting a 'DISPOSITION' from the drop-down list?
What must be done after selecting a 'DISPOSITION' from the drop-down list?
Which of the following statuses indicates a unit is available for new calls?
Which of the following statuses indicates a unit is available for new calls?
If a unit wishes to exchange their assignment while on a call, what must they do?
If a unit wishes to exchange their assignment while on a call, what must they do?
What happens if the unit is the only one on a call and it clears the incident?
What happens if the unit is the only one on a call and it clears the incident?
What is an important step after a unit leaves their territory?
What is an important step after a unit leaves their territory?
Which code is used for a 'Shooting with Injuries' incident type?
Which code is used for a 'Shooting with Injuries' incident type?
What must a unit do before using the MCU again after being placed out of service?
What must a unit do before using the MCU again after being placed out of service?
When should a unit not enter a disposition after being cancelled?
When should a unit not enter a disposition after being cancelled?
What type of incidents does the 'Fire Dispatch Codes' list cover?
What type of incidents does the 'Fire Dispatch Codes' list cover?
What cleaning method should be used for the MCU display screen?
What cleaning method should be used for the MCU display screen?
What should be done if there is no response from the CAD system during an operational check?
What should be done if there is no response from the CAD system during an operational check?
When are voice transmissions not utilized according to the protocol?
When are voice transmissions not utilized according to the protocol?
What happens if a unit does not reply after two dispatch attempts?
What happens if a unit does not reply after two dispatch attempts?
What must a unit operator do to acknowledge a dispatch?
What must a unit operator do to acknowledge a dispatch?
Which of the following items should be avoided near the MCU?
Which of the following items should be avoided near the MCU?
What is the correct procedure for units responding to a call?
What is the correct procedure for units responding to a call?
What should be done once a unit arrives at a single company incident?
What should be done once a unit arrives at a single company incident?
What response is required if the driver needs to interact with the MCU while in motion?
What response is required if the driver needs to interact with the MCU while in motion?
What should units do if the receiving hospital changes while en route?
What should units do if the receiving hospital changes while en route?
How is immediate unit status updated to relieve radio traffic?
How is immediate unit status updated to relieve radio traffic?
Which action is required if the wireless system of the MCU is inoperative?
Which action is required if the wireless system of the MCU is inoperative?
During a multi-company assignment, how should units report their arrival?
During a multi-company assignment, how should units report their arrival?
What happens if status changes occur at an incident?
What happens if status changes occur at an incident?
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Study Notes
Emergency Response Vehicles and Procedures
- Emergency response vehicles and select staff vehicles are equipped with Mobile Computer Units (MCUs) according to departmental policy.
- The Advanced Tactical Mapping for Mobiles (ATMM), Automatic Vehicle Locator (AVL), and Computer Aided Dispatch (CAD) systems enhance operational efficiency and situational awareness.
- The CAD system uses GPS and operational response territories to recommend the closest appropriate unit based on real-time location and capabilities.
Responsibilities and Management
- The Communications Division oversees the implementation, management, and maintenance of the MCU System.
- Supervisors and Officers must ensure MCUs are operated in compliance with department policy and kept secure and functional.
- Electronic communications (e-mails) are subject to public records laws in Miami-Dade County.
Usage Restrictions
- MCUs are designated for MDFR-related business only; personal use is strictly prohibited.
- Users cannot disable or disconnect MCUs without prior approval; damage must be reported to the MIT Help Desk.
- No unauthorized software or media can be installed or modified on the MCU.
Cleaning and Maintenance
- Keep liquids and corrosive substances away from the MCU to prevent damage.
- Use a soft dry cloth for the display screen; for keypads, a damp cloth with a neutral detergent is allowed, ensuring excess liquid is wrung out.
Operational Efficiency
- MCUs allow immediate status updates, reducing radio traffic and enhancing dispatch efficiency.
- Drivers must not operate the MCU while the vehicle is moving; radio communication is essential for personnel safety and significant updates.
Dispatch and Incident Response
- Acknowledgement of dispatches must occur via radio or phone; if unresponsive after two attempts, the unit is marked unavailable.
- To indicate response, units must select “F3 EN ROUTE” on the MCU, confirming through a CAD system prompt.
- Upon arrival at an incident, units use “F4 ARRIVAL” to notify dispatch, confirming through the CAD system.
Hospital and Landing Zone Procedures
- For hospital transports, select “F6 TO HOSP” on the MCU, confirming the receiving facility in CAD.
- On arrival at a hospital or Landing Zone, announce arrival using “F7 AT HOSP” without voice unless the MCU is inoperative.
Incident Closure and Reporting
- Upon clearing a call, communicate via radio; close the call on the MCU with appropriate disposition codes.
- Disposition descriptions include categories for clearing calls related to malfunction, malicious intent, and unintentional incidents.
Self-Initiated and Unit Exchange Calls
- Units must report to FAO to initiate or exchange calls; follow established MCU procedures for updates.
- Cancelled units must communicate with FAO and avoid closing the call or entering disposition.
Status Updates and Communication
- The “Change Status” screen allows users to update unit status, with optional comments logged in the Audit Trail.
- Units must notify the FRD when leaving or returning to their territory; they cannot use MCU when out of service.
Fire Dispatch Codes
- Familiarity with Fire Signals is essential for effective communication among FRDs, police, and PCOs.
- Various fire codes signify different incident types, including emergencies like auto accidents, shootings, and fire alarms, providing clear operational guidelines for each scenario.
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