II-O-10 Mobile Computer Units (MCUs) 12/21/2021

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Questions and Answers

What is the responsibility of the Communications Division regarding the MCU System?

Training users on the operation of the MCU System.

Overseeing the overall implementation, management, and maintenance of the MCU System. (correct)

Ensuring the removal of obsolete units from service.

Implementing and managing the MCU System only during emergencies.

Which statement accurately reflects the restrictions on the use of the MCU?

Users can install personal software on the MCU.

Users must disconnect the MCU when not in use for maintenance.

MCU use is restricted to MDFR-related business only. (correct)

Personal use of the MCU is allowed during off-duty hours.

What will happen if a user disconnects or logs off the MCU without approval?

They will be asked to explain the circumstances later.

It will be considered acceptable if done during a break.

They may face disciplinary action as it is prohibited. (correct)

They will receive a verbal warning only.

What does the CAD System do in relation to unit selection?

Suggests the closest unit using GPS or operational territories. Signup and view all the answers

What is prohibited regarding the software on the MCU?

No software or files can be installed or hidden. Signup and view all the answers

Which factor does NOT contribute to unit selection in the CAD System?

User's personal preferences. Signup and view all the answers

What kind of records does Chapter 119 of the Florida Statutes pertain to?

All electronic communications, including emails. Signup and view all the answers

Which of the following is true regarding the care for the MCU?

It must be secured, accounted for, and maintained per Department policy. Signup and view all the answers

What confirmation prompt indicates that the command was successfully received by the CAD system upon arrival at the hospital?

UNIT STATUS UPDATE COMPLETE Signup and view all the answers

Which procedure should be followed when a unit clears from a call?

Close the prompt and select 'CLOSE CALL' Signup and view all the answers

When arriving at a Landing Zone (LZ), what communication method should be used?

Radio transmissions must be utilized Signup and view all the answers

Which status code should NOT be updated via the Change Status screen?

Out of Service Signup and view all the answers

What should a unit do if it is cancelled while on scene?

Notify FAO to cancel the unit Signup and view all the answers

What must be done after selecting a 'DISPOSITION' from the drop-down list?

Select 'SEND' to complete the process Signup and view all the answers

Which of the following statuses indicates a unit is available for new calls?

AH Signup and view all the answers

If a unit wishes to exchange their assignment while on a call, what must they do?

Contact FAO via voice transmission Signup and view all the answers

What happens if the unit is the only one on a call and it clears the incident?

DISPOSITION REQUIRED prompt appears Signup and view all the answers

What is an important step after a unit leaves their territory?

Notify the FRD via radio Signup and view all the answers

Which code is used for a 'Shooting with Injuries' incident type?

330F Signup and view all the answers

What must a unit do before using the MCU again after being placed out of service?

Return to service status Signup and view all the answers

When should a unit not enter a disposition after being cancelled?

All of the above Signup and view all the answers

What type of incidents does the 'Fire Dispatch Codes' list cover?

Fire-related incidents Signup and view all the answers

What cleaning method should be used for the MCU display screen?

Use a soft dry cloth Signup and view all the answers

What should be done if there is no response from the CAD system during an operational check?

Eject the air card or restart the MCU Signup and view all the answers

When are voice transmissions not utilized according to the protocol?

When responding with F3 EN ROUTE Signup and view all the answers

What happens if a unit does not reply after two dispatch attempts?

The unit is placed in an unavailable status and the Battalion Chief is notified Signup and view all the answers

What must a unit operator do to acknowledge a dispatch?

Press the F3 button Signup and view all the answers

Which of the following items should be avoided near the MCU?

Liquid substances Signup and view all the answers

What is the correct procedure for units responding to a call?

Select F3 EN ROUTE to confirm status Signup and view all the answers

What should be done once a unit arrives at a single company incident?

Press F4 ARRIVAL Signup and view all the answers

What response is required if the driver needs to interact with the MCU while in motion?

Pull over safely before interacting Signup and view all the answers

What should units do if the receiving hospital changes while en route?

Repeat the hospital selection process with the new facility Signup and view all the answers

How is immediate unit status updated to relieve radio traffic?

Using the MCU Signup and view all the answers

Which action is required if the wireless system of the MCU is inoperative?

Contact the MIT Help Desk to report the problem Signup and view all the answers

During a multi-company assignment, how should units report their arrival?

Through radio transmission Signup and view all the answers

What happens if status changes occur at an incident?

FRD will convey updates by radio and document on the incident Signup and view all the answers

Study Notes

Emergency Response Vehicles and Procedures

Emergency response vehicles and select staff vehicles are equipped with Mobile Computer Units (MCUs) according to departmental policy.
The Advanced Tactical Mapping for Mobiles (ATMM), Automatic Vehicle Locator (AVL), and Computer Aided Dispatch (CAD) systems enhance operational efficiency and situational awareness.
The CAD system uses GPS and operational response territories to recommend the closest appropriate unit based on real-time location and capabilities.

Responsibilities and Management

The Communications Division oversees the implementation, management, and maintenance of the MCU System.
Supervisors and Officers must ensure MCUs are operated in compliance with department policy and kept secure and functional.
Electronic communications (e-mails) are subject to public records laws in Miami-Dade County.

Usage Restrictions

MCUs are designated for MDFR-related business only; personal use is strictly prohibited.
Users cannot disable or disconnect MCUs without prior approval; damage must be reported to the MIT Help Desk.
No unauthorized software or media can be installed or modified on the MCU.

Cleaning and Maintenance

Keep liquids and corrosive substances away from the MCU to prevent damage.
Use a soft dry cloth for the display screen; for keypads, a damp cloth with a neutral detergent is allowed, ensuring excess liquid is wrung out.

Operational Efficiency

MCUs allow immediate status updates, reducing radio traffic and enhancing dispatch efficiency.
Drivers must not operate the MCU while the vehicle is moving; radio communication is essential for personnel safety and significant updates.

Dispatch and Incident Response

Acknowledgement of dispatches must occur via radio or phone; if unresponsive after two attempts, the unit is marked unavailable.
To indicate response, units must select “F3 EN ROUTE” on the MCU, confirming through a CAD system prompt.
Upon arrival at an incident, units use “F4 ARRIVAL” to notify dispatch, confirming through the CAD system.

Hospital and Landing Zone Procedures

For hospital transports, select “F6 TO HOSP” on the MCU, confirming the receiving facility in CAD.
On arrival at a hospital or Landing Zone, announce arrival using “F7 AT HOSP” without voice unless the MCU is inoperative.

Incident Closure and Reporting

Upon clearing a call, communicate via radio; close the call on the MCU with appropriate disposition codes.
Disposition descriptions include categories for clearing calls related to malfunction, malicious intent, and unintentional incidents.

Self-Initiated and Unit Exchange Calls

Units must report to FAO to initiate or exchange calls; follow established MCU procedures for updates.
Cancelled units must communicate with FAO and avoid closing the call or entering disposition.

Status Updates and Communication

The “Change Status” screen allows users to update unit status, with optional comments logged in the Audit Trail.
Units must notify the FRD when leaving or returning to their territory; they cannot use MCU when out of service.

Fire Dispatch Codes

Familiarity with Fire Signals is essential for effective communication among FRDs, police, and PCOs.
Various fire codes signify different incident types, including emergencies like auto accidents, shootings, and fire alarms, providing clear operational guidelines for each scenario.

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Description

Test your knowledge on the protocols and technologies associated with emergency response vehicles. This quiz covers the use of Mobile Computer Units (MCUs), GPS systems, and communication responsibilities within the department. Understand the operational standards and restrictions for effective emergency management.