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Questions and Answers
What is the primary responsibility of the Planning Section's EOC Liaison Officer during an evacuation?
What is the primary responsibility of the Planning Section's EOC Liaison Officer during an evacuation?
- Facilitate the logistic operations for returning evacuees
- Maintain communication with the EOC and provide updates (correct)
- Direct Commando teams for evacuation processes
- Handle all inquiries from the media regarding the incident
Who is primarily responsible for the decision to return evacuees to their homes?
Who is primarily responsible for the decision to return evacuees to their homes?
- Fire department Incident Commander (correct)
- EOC staff
- City Manager
- Public Works department
What kind of links must the EOC Liaison Officer establish with the EOC?
What kind of links must the EOC Liaison Officer establish with the EOC?
- Internet and satellite connections
- Email and text message systems
- Facsimile machines for documentation
- Radio and cellular communications links (correct)
When does the Emergency Operations Center typically remain in operation?
When does the Emergency Operations Center typically remain in operation?
What should the Planning Section provide every 30 minutes during an evacuation?
What should the Planning Section provide every 30 minutes during an evacuation?
In the process of returning evacuees, what should be reactivated to organize transportation needs?
In the process of returning evacuees, what should be reactivated to organize transportation needs?
What is the role of Command in relation to the EOC during an evacuation?
What is the role of Command in relation to the EOC during an evacuation?
What must be reported to the EOC regarding any operational changes?
What must be reported to the EOC regarding any operational changes?
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Study Notes
Emergency Operations Center (EOC) Overview
- The EOC is activated during significant or major evacuations in the city.
- It gathers department heads and senior staff from Fire, Police, City Manager's office, and Public Works to coordinate response efforts.
- The objective of the EOC is to utilize city resources effectively to support incident management and evacuation operations.
EOC Operations and Communication
- The Planning Section is responsible for briefing and maintaining communication with the EOC once activated.
- A separate radio communications link and cellular telephone link to the EOC may be necessary for effective communication.
- Access to a Computer Aided Dispatch (CAD) terminal is critical for the EOC liaison officer.
EOC Liaison Officer Responsibilities
- Establish a radio communications link with EOC via Dispatch Headquarters using a separate channel.
- Secure cellular communication links with the EOC; key contact numbers for City of Phoenix EOC are: 262-6100, 262-6664, 262-7293.
- Gather immediate status reports from Command and relay to the EOC Fire Officer.
- Communicate updates on changes in plans, strategies, and encountered problems promptly to the EOC.
- Ensure progress reports are delivered every 30 minutes or as frequently as the EOC requires.
- Function as the communication bridge between EOC and Command, relaying direction and policy information.
Duration of EOC Operations
- The EOC remains operational throughout the evacuation process.
- Command will maintain a liaison and communication link with the EOC for the entire duration, including follow-up actions for returning evacuees.
Return of Evacuees
- The fire department Incident Commander holds sole responsibility for the decision to return evacuees.
- EOC staff will make the return decision when the EOC operates.
- No other city agency has the authority to process the return of evacuees.
- The Planning Section collaborates to create a return plan for evacuees.
- Transportation needs for returning evacuees may necessitate reactivation of a dedicated Transportation Sector.
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